Exteriör

Recensioner av Best Western Plus Burnaby Hotel

2.5 out of 5
Best Western Plus Burnaby Hotel
5411 Kingsway, Burnaby, BC

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 509 av 1003 recensioner" "
8 - Bra i betyg. 372 av 1003 recensioner" "
6 - Okej i betyg. 80 av 1003 recensioner" "
4 - Dåligt i betyg. 27 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 15 av 1003 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Therese

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Familjeresa
Väldigt fint rum, mysiga lampor. Konstigt att gå in med skor på heltäckningsmatta och hänga ytterkläder längst in i rummet. Frukosten serverades i separat byggnad så man var tvungen att gå utomhus för att komma dit. Största delen gick man under tak. Mycket god frukost.
Bodde här 1 natt i november 2022

10/10 Fantastiskt

Ching Ko

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Maybe more water bottles if possible. We were given a good amount during our stay.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Antonius Van

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice with alot of restaurants
Bodde här 8 nätter i april 2024

10/10 Fantastiskt

KEVIN, KAMLOOPS

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Pablo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent
Bodde här 3 nätter i april 2024

8/10 Bra

Ryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Nitsan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel staff was very friendly, room was very clean and comfortable
Bodde här 3 nätter i april 2024
Svar från Best Western PLUS Burnaby 22 apr. 2024
Dear Nitsan,Thank you for taking the time to share your review. It is wonderful to see that your stay with us has been exceptional overall. We sincerely appreciate your compliment on our clean room and superior level of customer service. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business and we value the opinions of our guests. Sincerely,RositaGuest Service

10/10 Fantastiskt

Lars

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A well run hotel. Better than average breakfast, and friendly, helpful staff.
Bodde här 1 natt i april 2024
Svar från Best Western PLUS Burnaby 22 apr. 2024
Dear Lars,Thank you so very much for taking the time to review. I am delighted to see of what an enjoyable stay you had and It's great to hear that you enjoyed our breakfast and the service provided by our staff. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business, and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

10/10 Fantastiskt

Scott

Gillade: Renlighet
Very nice facility, friendly attentive staff, good breakfasts.
Bodde här 5 nätter i april 2024
Svar från Best Western PLUS Burnaby 22 apr. 2024
Dear Scott,Thank you for your excellent feedback! We're thrilled that you were impressed with your stay, especially with our friendly staff, nice facility, and good breakfast. We take great pride in maintaining a high standard of service and we're delighted that we met your expectations. We look forward to welcoming you back for another great stay in the future.Regards,RositaGuest Service

8/10 Bra

Seyedmehran

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staffs. Convenient checking / check out
Bodde här 3 nätter i april 2024
Svar från Best Western PLUS Burnaby 22 apr. 2024
Dear Seyedmegran,Thank you for sharing your positive experience. We’re glad to hear that you found th our staff were freindly and check out and in progress was convenient. We value your insights and will keep them in mind as we strive to enhance our guest experience. We look forward to welcoming you back on your next visit.Sincerely,RositaGuest Service

10/10 Fantastiskt

Scott, Langley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good
Bodde här 4 nätter i april 2024
Svar från Best Western PLUS Burnaby 22 apr. 2024
Dear Scott,Thank you so much for your amazing review about us. We strive to provide the best service for all our valued guests, and we are glad to hear that you had enjoyed stay with us. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

8/10 Bra

Anita

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I am not usually a fan of motels, but this was a good experience. Facility is older but very clean and comfortable. Bathrooms are small but I wasn't there for a spa ecperience. The staff were lovely, especially in the breakfast room and the ladies cleaning rooms. Front desk aren't as friendly ... Very much just get your request taken care without pleasantries. They could work on that a bit ... They a t a bit miserable. Breakfast is good! Overall a great stay in a convenient location. I was pleasantly surprised and would come again.
Bodde här 2 nätter i april 2024
Svar från Best Western PLUS Burnaby 22 apr. 2024
Hello, Anita.Thank you for your feedback. We're glad that our central location and the friendliness of our breakfast attendant and room attendant added positively to your stay. However, I am very sorry to hear that our front desk agents are not friendly. We will be using your feedback to implement improvements to ensure we offer a better experience for our guests in the future. We appreciate your understanding of the property's age and are committed to providing a comfortable and enjoyable experience. We look forward to welcoming you back on your next visit.Sincerely,RositaGuest Service

10/10 Fantastiskt

Joyce

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quite, clean, shopping.
Bodde här 1 natt i april 2024
Svar från Best Western PLUS Burnaby 22 apr. 2024
Dear Joyce,Thank you for your feedback. We're glad that our central location and our quite clean room added positively to your stay. We strive to provide a pleasant and comfortable stay for all our guests, and we're delighted we could achieve this for you. We look forward to welcoming you back for another great stay in the near future.Regards,RositaGuest Service

10/10 Fantastiskt

Shawn

Reste med familjen
Gillade: Boendets skick och faciliteter
Very friendly staff.
Bodde här 1 natt i april 2024
Svar från Best Western PLUS Burnaby 22 apr. 2024
Dear Shawn,Thank you very much for reviewing your recent stay at BEST WESTERN PLUS Burnaby Hotel. I am thrilled to hear that your stay with us has been exceptional, and that you enjoyed the level of service provided by our friendly staff. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business, and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Best Western PLUS Burnaby 22 apr. 2024
Dear Richard,Thank you very much for taking the time to provide us an excellent rating. It is wonderful to see that you had a satisfactory stay with us, and you were able to take advantage of and use our amenities and offerings. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

10/10 Fantastiskt

ngoc

Bodde här 1 natt i mars 2024
Svar från Best Western PLUS Burnaby 22 apr. 2024
Dear Ngoc,Thank you for the wonderful rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,RositaGuest Service

6/10 Okej

Daryl

Bodde här 3 nätter i mars 2024
Svar från Best Western PLUS Burnaby 8 apr. 2024
Thank you for sharing your rating with us. We value your feedback and would appreciate more details about your stay to help us improve and better meet your expectations. If you have any specific comments or suggestions, please feel free to share them with us. Your input is important, and we hope to have the opportunity to provide you with an even better experience in the future.Regards,RositaGuest Service

10/10 Fantastiskt

Peter

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All staff were friendly, accommodating and very helpful. Room was quiet, modern and very clean. Breakfast provided was excellent.
Bodde här 1 natt i mars 2024
Svar från Best Western PLUS Burnaby 30 mars 2024
Thank you for your feedback. We're glad that our clean, quite room and the friendliness of our staff added positively to your stay. It's also great to hear that you enjoyed the quality and selection of our complimentary breakfast. We look forward to welcoming you back on your next visit.Regards,RositaGuest Service

10/10 Fantastiskt

Amandeep

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best stay ! Good staff !
Bodde här 1 natt i januari 2024
Svar från Best Western PLUS Burnaby 27 mars 2024
Hello, Amandeep. Thank you very much for your great comments! We are so very pleased you enjoyed your stay and that the team took wonderful care of you. We strive to provide the best for our guests. Hope to see you again soon!Sincerely,RositaGuest Service

8/10 Bra

GAMAL, ROCKVILLE

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is centrally located and a clean place to stay.
Bodde här 5 nätter i mars 2024
Svar från Best Western PLUS Burnaby 27 mars 2024
Hello, Gamal. Thank you so much for your review and the nice compliment on the clean place and the hotel's wonderful location. We are located 10 minutes away from Metrotown and 30 minutes driving distance to Downtown Vancouver. We are looking forward to another opportunity to welcome you back again.Sincerely,RositaGuest Service

6/10 Okej

Vivek

Bodde här 1 natt i mars 2024
Svar från Best Western PLUS Burnaby 26 mars 2024
Hello, Vivek. Thank you for your rating. We're committed to providing a great experience for our guests, and it seems we may have areas to improve upon. We would greatly appreciate any specific feedback you could provide to help us enhance our service and facilities. We hope to have the opportunity to offer you a better experience in the future.Sincerely,RositaGuest Service

8/10 Bra

Gilbert

Gillade: Boendets skick och faciliteter
Easy parking
Bodde här 1 natt i mars 2024
Svar från Best Western PLUS Burnaby 20 mars 2024
Thank you so very much for taking the time to review. I am delighted to read of what an enjoyable stay you had and glad to read that take advantage of and enjoy service we provide and hotel’s complimentary amenities and offerings such as free parking. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future.Sincerely,RositaGuest Service

6/10 Okej

Kirby

Affärsresenär
Gillade: Personal och service
Friendly and efficient staff; old saggy uncomfortable bed and very noisy, seems to be little insulation between rooms.
Bodde här 8 nätter i mars 2024
Svar från Best Western PLUS Burnaby 15 mars 2024
Thank you very much for review. I am thrilled to see that your stay with us has been exceptional, and that you enjoyed the level of service provided by our staff. We appreciate your comments on the room's condition and will take them into account as we plan for future upgrades. We look forward to welcoming you back and hope to make your next stay even more comfortable.Regards,Rositta

8/10 Bra

Amanda

Gillade: Renlighet och personal och service
Bodde här 2 nätter i februari 2024
Svar från Best Western PLUS Burnaby 12 mars 2024
Hello, Amanda. Thank you very much for your great review! We are so very pleased you enjoyed your stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Fantastiskt

Courtney

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Best Western PLUS Burnaby 2 mars 2024
Thank you very much for taking the time to provide us an excellent rating. It is wonderful to see that you had a satisfactory stay with us, and you were able to take advantage of and use our amenities and offerings. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future!Regards,Rosita

10/10 Fantastiskt

Melanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Best Western PLUS Burnaby 2 mars 2024
Thank you so much for your amazing review! I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit. We look forward to welcoming you back again soon! Regards,Rosita

10/10 Fantastiskt

Shengyuan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I am a frequent business traveller, and have experience with all kinds of hotels. I must say my stay at Best Western Plus Burnaby is perfect, especially, the free breakfast staff Cong and Eva are exceptional. They made me feel even better than at home! Their optimistic and merry personality lightens up my days, as well as their impeccable cleanses, organization, and flavoured food. This is way beyond what a KPI driven system could deliver. Their bilingual service in both English and Chinese adds on top of the already perfect performance. I will definitely choose Best Western Plus Burnaby for my future travels to Vancouver. See you Cong and Eva!
Bodde här 6 nätter i februari 2024
Svar från Best Western PLUS Burnaby 2 mars 2024
Thank you very much for your great comments! We are so very pleased you enjoyed your stay and that the team took wonderful care of you. It is always exciting to hear positive feedback from the well travelled guests and I sincerely thank you for your kind words regarding our free breakfast. We are so lucky to have such an excellent team. A review like yours is the best reward we could ever receive. We are looking forward to welcoming you back again soon!Sincerely,Rosita

10/10 Fantastiskt

Sean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice staff.
Bodde här 1 natt i februari 2024
Svar från Best Western PLUS Burnaby 2 mars 2024
Hello, Sean. Thank you for your excellent feedback! We're thrilled that you were impressed with your stay, especially with our nice staff. We take great pride in maintaining a high standard of service and we're delighted that we met your expectations. Look forward to another opportunity to welcoming you back again!Regards,Rosita

10/10 Fantastiskt

Jonathon

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked that it was a motel and free breakfast everyday
Bodde här 4 nätter i februari 2024
Svar från Best Western PLUS Burnaby 2 mars 2024
Thank you for your review. It is wonderful to note that you had a pleasant experience on your stay, and we are glad you like our free breakfast and hotel style. We look forward to welcoming you back in the near future.Regards,Rosita

10/10 Fantastiskt

RAPHAEL

Bodde här 2 nätter i februari 2024
Svar från Best Western PLUS Burnaby 26 mars 2024
Hello, Raphael. Thank you so much for your amazing review about us. We strive to provide the best service for all our valued guests, and we are glad that you enjoyed staying with us. Hope to see you again soon!Sincerely,RositaGuest Service

10/10 Fantastiskt

GLADYS

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
safe and convenient
Bodde här 1 natt i februari 2024
Svar från Best Western PLUS Burnaby 20 feb. 2024
Thank you very much for taking the time to leave us a 5 star rating! We are glad to learn that you liked convenient location. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you to see us again soon.Sincerely,RositaGuest Service

10/10 Fantastiskt

Mariana

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice staff
Bodde här 2 nätter i februari 2024
Svar från Best Western PLUS Burnaby 19 feb. 2024
Hello, Mariana. Thank you for your wonderful feedback and for taking the time to recognize the service we provide. Our team is extremely pleased to read your words for your compliments. We look forward to welcoming you back for another stay soon!

8/10 Bra

Itsuko

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Best Western PLUS Burnaby 20 feb. 2024
Thank you so much for your positive feedback! We are thrilled to hear you had a great time with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will see us again soon.Sincerely,RositaGuest Service

8/10 Bra

Alanna

Bodde här 1 natt i februari 2024
Svar från Best Western PLUS Burnaby 26 mars 2024
Hello, Alanna. Thank you so much for your great review! I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit.Sincerely,RositaGuest Service

6/10 Okej

Brock

Gillade: Renlighet och personal och service
Convenient location.
Bodde här 1 natt i januari 2024
Svar från Best Western PLUS Burnaby 19 feb. 2024
Thank you so much for your review and the nice compliment on hotel’s convenient location. We are located 10 minutes away from Metrotown and 30 minutes driving distance to Downtown Vancouver. We sincerely appreciate your business. We look forward to welcoming you back in the near future.

8/10 Bra

Carl

Gillade: Renlighet
Svar från Best Western PLUS Burnaby 19 feb. 2024
Hi Carl. Thank you for the wonderful rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.

6/10 Okej

Doyle

Reste med familjen
Gillade: Renlighet och personal och service
Property is aging needs some updating. Staff were really friendly and helpful.
Bodde här 1 natt i februari 2024
Svar från Best Western PLUS Burnaby 6 feb. 2024
Hello, Doyle. Thank you for your feedbac . We're glad that you like our freindly and helpful staff. We appreciate your comments on the property. We value your input and hope to have the opportunity to welcome you back in the future..Regards,RositaGuest Service

10/10 Fantastiskt

Chan Ying

Bodde här 1 natt i februari 2024
Svar från Best Western PLUS Burnaby 26 mars 2024
Hello, Ying. Thank you for wonderful review. We're delighted to see that you experienced great service during your stay with us. We strive to provide the best for our guests. Hope to see you again soon!Regards,RositaGuest Service

10/10 Fantastiskt

Rodney, Courtenay

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property. So close to Metrotown. Right on a main road and easy parking. Thanks
Bodde här 1 natt i januari 2024
Svar från Rosita 31 jan. 2024
Hello, Rodney. Thank you for your wondeful review! We're glad our location near dining, shopping, and transit added convenience to your stay. Looking forward to welcoming you back soon!Best regards,

10/10 Fantastiskt

Gordon

Bodde här 1 natt i januari 2024
Svar från Rosita 31 jan. 2024
Hello, Gordon. Thank you for amzaing10/10! We're always striving for a perfect score. We appreciate you choosing to stay with us and hope to welcome you back soon! Sincerely,

10/10 Fantastiskt

Gary

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We’ve stayed here in the past so knew what to expect. Clean and comfortable rooms, good breakfast, and close to allot of stuff. Our son is at BCIT so the location was excellent for visiting him.
Bodde här 1 natt i januari 2024
Svar från Rosita 31 jan. 2024
Hello, Gary. Thank you for your excellent feedback! We're thrilled that you were impressed with your stay, especially with our staff, convenience location, and the cleanliness of our room. We take great pride in maintaining a high standard of service and we're delighted that we met your expectations. We look forward to welcoming you back in the future!Best regards,

10/10 Fantastiskt

Ruqi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Rosita 31 jan. 2024
Hello, Ruqi,Thank you for the perfect rating! We're delighted to hear that you had a great experience during your stay. If you have any further comments or suggestions, please feel free to share. We look forward to welcoming you back in the future!Best regards,

2/10 Väldigt dåligt

Wyatt

Bodde här 1 natt i januari 2024
Svar från Rosita 31 jan. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Regards,

10/10 Fantastiskt

Gladys

Gillade: Personal och service och boendets skick och faciliteter
Excellent
Bodde här 1 natt i januari 2024
Svar från Rositta 30 jan. 2024
Hello, Gladys,Thank you for the perfect rating! We're delighted to hear that you had a great experience during your stay. If you have any further comments or suggestions, please feel free to share. We look forward to welcoming you back in the future!

10/10 Fantastiskt

Charles

Bodde här 1 natt i januari 2024
Svar från Rositta 30 jan. 2024
Hi Charles,Thank you for the wonderful rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,RosittaGuest ServiceBest Western Plus Burnaby Hotel

10/10 Fantastiskt

Denice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The amenities, you had all you needed on a vacation .
Bodde här 20 nätter i december 2023
Svar från Ankit 14 jan. 2024
Hi Denice,We're delighted to hear that you found all the amenities you needed for your vacation during your stay with us. Your comfort and convenience are important to us, and we aim to provide everything our guests require for a pleasant and enjoyable visit. Thank you for your kind words, and we look forward to serving you again on your future vacations. If you have any specific preferences or requests for your next stay, please don't hesitate to let us know.Best regards,Ankit K.Front Office Manager

10/10 Fantastiskt

Leeanna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
They were great at booking pet friendly with my large dogs. Most hotels give me trouble with my dogs, they are well behaved and quiet but they are big. Thank you best western.
Bodde här 4 nätter i december 2023
Svar från Ankit 9 jan. 2024
Dear Valued Guest,We're thrilled to hear that you had a positive experience booking a pet-friendly room for your furry friends. At Best Western, we understand the importance of accommodating all our guests, including their pets. Thank you for choosing Best Western, and we look forward to welcoming you and your dogs back for another enjoyable stay in the future. If you have any specific requests or preferences for your next visit, please don't hesitate to let us know.Best regards,Ankit K.Front Office Manager

6/10 Okej

Mandy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location
Bodde här 2 nätter i december 2023
Svar från Ankit 4 jan. 2024
Hi Mandy,Thank you for your feedback, and we're glad to hear that you found our location to be good. If there are any aspects of your stay that you believe could be improved, please feel free to share your thoughts with us. Your input is valuable as we strive to provide the best possible experience for our guests. We hope to welcome you back for an even better stay in the future.Best Regards,Ankit K.Front Office Manager

8/10 Bra

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was fine
Bodde här 2 nätter i oktober 2023
Svar från Ankit 4 jan. 2024
Hi Kevin,Thank you for your feedback. We appreciate your comments about our property. If there are any specific areas or suggestions you have in mind for improvement, please don't hesitate to share them with us. Your input helps us enhance our services and facilities for future guests. We hope to have the opportunity to provide you with an even better experience in the future.Best Regards,Ankit K.Front Office Manager

6/10 Okej

sean

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 2 nätter i december 2023
Svar från Ankit 4 jan. 2024
Hi Sean,Thank you for your feedback and for sharing your rating. We appreciate your input, and we're always working to improve our services. If you have any specific suggestions or concerns, please feel free to share them with us so we can enhance your future experiences. We hope to have the opportunity to exceed your expectations in the future.Best Regards,Ankit K.Front Office Manager