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Recensioner av Fairmont Hotel Vancouver

4.5 out of 5
Fairmont Hotel Vancouver
900 West Georgia St, Vancouver, BC

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 948 av 1459 recensioner" "
8 - Bra i betyg. 268 av 1459 recensioner" "
6 - Okej i betyg. 138 av 1459 recensioner" "
4 - Dåligt i betyg. 53 av 1459 recensioner" "
2 - Väldigt dåligt i betyg. 52 av 1459 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Katerina

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and views! Very walkable and tasty food options!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Robert

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was very well situated within Vancouver especially for first time visitors. Room was above expectations.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Ramtin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Classic clean
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Marcela

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nos encanto!!! Volveremos sin dudarlo.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Prabhjot

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Find me a worst hotel than this :) Recently stayed at the hotel for 3 nights to attend a concert. Rooms are not at par with a 2 star hotel. Here's what happened hotel staff threw my food delivered at reception for back to back two nights worth hundreds of dollars. During my check-in night, I pre-delivered my meals and to my surprise I only got one package out of two and bashed the uber eats support for feedback. Guess what hotel had it and delivered melted desserts packets next day in front of my room :D Surprisingly, It doesn't end there. During the concert night, my delivery guy got late delivering the food and I requested him to follow up at the reception lobby because I was getting late for the concert. I planned all of this so that I don't have to find food at midnight. Voila, the hotel staff threw my $200 worth of food without even a courtesy call or text claiming safety concerns with food. Haha, the same hotel kept my food for a day and delivered it next day with melted desserts on the previous occasion. Hotel was seriously understaffed and doesn't even care for customer experience. Everyone at the front desk was super rude about the experience including the night manager Mr. Mohammad. This is the first and only time I heard a staff make this excuse. If the hotel has a policy on food safety, why isn't this put on a bold letter on reception/front desk and why do food orders keep piling at your reception. Besides financial loss, I had to face embarrassment in front
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Emma

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

aurea

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have always loved the exterior of this historic hotel. We stayed in a hold level room which I highly recommend. It’s worth the extra cost to have access to the gold lounge which includes morning buffet breakfast, noon treats and evening appetizers which could easily be a full meal. The honor bar is also a nice touch with a good selection of beer, wine, and hard alcohol to make your own drinks. It’s a great central location. Rooms are elegantly decorated but because it is a historic hotel the bathrooms are quite small. The pool is a nice amenity however it could use a bit of updating. I would definitely stay here again.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Jacqueline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I always stay here when in Vancouver. Best hotel
Bodde här 2 nätter i april 2024

6/10 Okej

Bob

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
We had to switch rooms because the heating was not working properly in the first room. Then the second room would not warm up sufficiently, so they gave us a portable heater to use for the night. The "explanation" was that it was an old hotel. I guess that's why the daily room rate was "ONLY" $400CA! They did comp us for half a night for the first night. We expected more from a Fairmont property.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Lauren

Quick visit to one of my favourite hotels! Everything is first class and I’ll be back soon!
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Normand

Gillade: Personal och service och boendets skick och faciliteter
Great staff and impeccable service.
Bodde här 3 nätter i april 2024

6/10 Okej

Anne

Hotel is lovely, only minor considerations. However, did not appreciate getting an emailed bill that evening quoting a total cost of $100 more than the Expedia printout. $511 rather than $411. I plan on challenging this on checkout.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Janik

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best property to stay at in the heart of downtown.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Lisa

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location & comfortable beds- parking lot is a public lot & expensive week days. Not really hotel parking convenient. AC not the best- room set at 23.5degree.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Christina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was lovely! We enjoyed the pool but we wished that there was a hot tub.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Cierra

Gillade: Personal och service och boendets skick och faciliteter
Really enjoyed our stay it was very nice the bathrooms are very small through
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy check in only here for one nigjt very happy they had a room for me.
Bodde här 1 natt i april 2024
Svar från Fairmont Hotel Vancouver 26 apr. 2024
Dear Mark,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel again soon!Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Rick

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A grand old hotel is well maintained and still a luxury stay in the heart of Vancouver only steps from Robson Street shopping
Bodde här 1 natt i april 2024
Svar från Fairmont Hotel Vancouver 26 apr. 2024
Dear Rick,Thank you for sharing your experience with us. We are pleased to hear about your stay and we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

diane

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Monya

Bodde här 3 nätter i april 2024

6/10 Okej

Douglas

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The room was quite dated and the carpeting was dangerous. It looked like it had not been stretched in years. The lumpiness of the carpeting going into the bedroom is a definite fall risk. Additionally, the staff was very kind, but did not follow up with us on two issues as they indicated they would. The room was quite loud as well. The banging sound coming from the garage was terrible and woke us up very early on more than one occasion.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Tysha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

caroline

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a fabulous experience at the Fairmont this weekend! We had a king bed room with an awesome view. The staff were so kind and treated us like we were royalty! Highly recommend getting room service for breakfast. The room didn’t have a fridge besides the mini bar, however we were able to get room services to bring us a mini fridge. Room was super clean and comfortable. Will hopefully we coming again soon!!
Bodde här 2 nätter i april 2024
Svar från Fairmont Hotel Vancouver 26 apr. 2024
Dear caroline,Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed your recent visit including our friendly staff and the views from your room. We sincerely value your feedback and look forward to welcoming you back soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Link

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Na
Bodde här 1 natt i april 2024

8/10 Bra

Arundel

Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Gerald

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, very clean rooms,staff were very friendly.
Bodde här 3 nätter i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Gerald,Thank you for your kind review. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the near future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location and friendly staff with clean rooms
Bodde här 3 nätter i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear James,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Daniel

Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Matthew

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Truly a great experience. The staff was friendly, willing to help answer all my question and knowledgeable of the area. The only issue we had with the property was the pool area. Needs a little sprucing up.
Bodde här 2 nätter i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Matthew,Thank you for taking the time to share your recent experience with us! We are delighted to hear you enjoyed your visit and will be sure to share your kind compliments with our team. We look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

8/10 Bra

Pardeep

Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Gordon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great, room was clean and room service all night. Will definitely be back for a longer stay.
Bodde här 1 natt i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Gordon,Thank you for sharing your kind review. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Scott W

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Xiaodong

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

8/10 Bra

Darlene

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 2 nätter i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Darlene,Thank you for your kind review, we look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

4/10 Dåligt

Martino

Affärsresenär, Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
We had to move rooms, as we had no hot water in our shower. Had to take a cold shower. Then our move supposably to a more premium room, ended up being very noisy due to a party below. Music blaring and had to call to ask to lower. For a premium hotel, not impressed.
Bodde här 4 nätter i april 2024
Svar från Fairmont Hotel Vancouver 26 apr. 2024
Dear Martino,Thank you for taking the time to share your feedback. It is our priority to ensure each stay is exceptional, and we regret to hear we fell short this time. Please rest assured that your feedback is important and has been shared with management to help improve our services. Should you require any further assistance, please feel free to contact me directly. We hope to have the opportunity to welcome you back for a stay that meets your expectations.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Reza

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing place to stay
Bodde här 2 nätter i mars 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Reza,Thank you for your wonderful review, we hope to welcome you back soon for another memorable stay.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Ashley

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The star of our stay was all of the staff. They were so genuinely kind and friendly. The pool is AWFUL, but the gym facilities and sauna were good. The restaurant is great and of course, the luxury shopping right in the hotel.
Bodde här 3 nätter i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Ashley,Thank you for taking the time to share your review regarding your recent experience. We value your feedback about the pool and will be sure to share your comments with our team to help improve upon our offerings. We hope to have the opportunity to welcome you back to the hotel in the future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

6/10 Okej

Allyson

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
The staff were amazing and helpful but the property itself could use some attention. The bathroom wasn’t the cleanest and the carpets were very worn out.
Bodde här 4 nätter i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Allyson,Thank you for choosing to stay with us and for taking the time to share your review. We appreciate your feedback and will be sure to share your comments with our the team to ensure we maintain a high level of standard. We hope to have the opportunity to welcome you back to the hotel in the future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Stathy

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Jesse

Great hotel
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Girlie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The agent checked us in is amazing she gave us the room we requested and early check in. All the staff are excellent. The only downsize is the light in the bathroom - they need to put more lights in the bathroom so we can see good when we get ready putting our make up for women. Even the make up mirror didn’t help. Not much drawer to put stuff in the bathroom.
Bodde här 2 nätter i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Girlie,Thank you for taking the time to share your recent experience with us. We are delighted to hear about your check-in experience and will be sure to share your feedback with our team to improve our offerings. We look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

8/10 Bra

Vince

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Kathleen, Portland

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Irina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property , enjoyed our stay . Will def come back
Bodde här 1 natt i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Irina,Thank you for your wonderful comments, we look forward to welcoming you back soon for another memorable stay.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

8/10 Bra

Ryder

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
The gold floor is always well managed with excellent staff that are happy to assist with anything that we need. The room had an excellent view and nice layout, however it is a bit dated a needs a refresh. A better shower head would be a good stat. Overall its a fabulous place to stay and will be back soon.
Bodde här 2 nätter i mars 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Ryder,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Lulu

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Diana

Reste med familjen
Beautiful hotel, friendly staff and a great deal!
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Vancouver 1 apr. 2024
Dear Diana,Thank you for your wonderful review, we look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Desirae

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024