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Recensioner av Palazzo Marcello Hotel al Sole

3 out of 5
Palazzo Marcello Hotel al Sole
Santa Croce 134/136, Venice, VE

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 277 av 703 recensioner" "
8 - Bra i betyg. 307 av 703 recensioner" "
6 - Okej i betyg. 90 av 703 recensioner" "
4 - Dåligt i betyg. 21 av 703 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 703 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Febe

Bodde här 3 nätter i mars 2023
Svar från Lorenzo 17 mars 2023
We are happy that you shared your nice memory of your stay with us.All the staff thanks you for your comment

8/10 Bra

Anna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2022
Svar från Federica Front Desk 30 okt. 2022
Dear Anna, thank you very much for your feedback. Hope to see you again!The staff and the manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 4 nätter i augusti 2020

10/10 Fantastiskt

Bengt

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kan verkligen rekommenderas!
Ett underbart hotell i en lugnare vrå av Venedig, bara fem minuters promenad från busstorget och järnvägsstationen och vaporetti (båtbussarna). Har varit härbärge och hotell i flera hundra år, varsamt restaurerat. Servicen oklanderlig, frukosten mycket bra för att vara Italien (saknade kanske lite grönsaker).
Bodde här 6 nätter i maj 2018

10/10 Fantastiskt

Jens, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mysigt hotell nära till busshållplatsen
Mysigt hotell precis vid en kanal. Bra frukost men ingen annan servering på hotellet.
Bodde här 3 nätter i mars 2018

10/10 Fantastiskt

Eva

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell!
Bra hotell med lugnt läge nära en mindre kanal. Stort rum med högt i tak, rent och snyggt. Trevlig personal. Åker gärna hit igen!
Bodde här 4 nätter i augusti 2017

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet

8/10 Bra

Brian

Gillade: Renlighet, personal och service och rummets bekvämlighet
helt okej läge och upplevelse för en konferens i Venedig
vänlig personal - okej rum med god städning - utsikt över tack mindre upphetsande

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
FANTASTISKT Vänlig personal fint läge !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

8/10 Bra

Tanja, Kolsva

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Underbart hotell.
Jättemysigt hotell med bra service och underbart läge. Relativt lätt att hitta. Helt ok frukost, mysig matsal, fräsch buffé och gott kaffe. Vårt rum hade utsikt mot kanalen, badrum och (!) duschrum, luftkonditionering och en bra saft med valbar kod. Lite väl hårda sängar annars var allt toppen. Rekommenderas varmt.

8/10 Bra

Ann-Sofie, Nynäshamn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Utmärkt läge, nära till kommunikationer
Vi fick ett rum med kanalutsikt på första våningen. Det fanns alltid något att titta på. Allt från sopbåtar till gondoler. Frukosten var bra, jag gillade de små yoghurtbägarna. Hjälpsam personal.

6/10 Okej

E, Scandinavia

Gillade: Rummets bekvämlighet
Cute hotel in good area
This hotel is placed in a nice calm area. Easy walking distances to the center ( which you only need to visit once). Spend your time around the more calmer areas and enjoy the Venetian life style. The room to the canal are cute, high ceiling and big beds. The breakfast is not that breathtaking and the big towels should be replaced since you get all white from the cotton after two uses.

8/10 Bra

AB

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Birgitta, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint läge
Ett fint hotell med bra läge på en lugn gata nära allmänna fjärdedel som buss, tåg och vaporetto. Vissa rum är något små trots att man betalat för superior rum. Ok frukost, men tråkigt bröd och rätt tråkigt pålägg.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Lugnt centralt läge
Fint hotell relativt nära stationen men ändå avsides. Kanske inte helt prisvärt. Plus för läge nära kanalen och att de hade trädgård för frukost.

8/10 Bra

Micke, Uppsala

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Al Sole
Ett jättebra hotel med supertrevlig och serviceinriktad personal. Frukosten var ok, varken jättebra eller dålig. Det absolut bästa med hotellet är dess läge, med utsikt över kanalerna och bara en kort promenad från Piazzale Roma! Ska man stanna till i Venedig och snabbt vill ta sig från bilen, båten eller tåget till hotellet rekommenderas detta varmt! Mycket prisvärt!

8/10 Bra

M, Stockholm

Gillade: Renlighet och rummets bekvämlighet
Hotell med bra läge
Hotellet ligger mysigt i dom bakre kvarteren nära parkerings huset (ca 7 min gång).

10/10 Fantastiskt

Morgan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our stay here! The staff was very helpful and friendly, room and common spaces were all clean and beautiful, the included breakfast was fantastic, and we had a beautiful view of the canal too! It was also in good area, close to transportation and very walkable.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Trevor Lee

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff at this hotel were exceptional. They were friendly, helpful and always smiling. The rooms were very unique with large windows and high ceilings with comfortable beds. The hotel was very clean, the bartender exceptionally friendly and the breakfasts alway hot and fresh. The hotel is out of the busy tourist zone with lots of great restaurants and shops in the immediate area. Loved it and would definitely stay again.
Bodde här 13 nätter i mars 2024
Svar från Lorenzo Pasi - General Manager 29 apr. 2024
Dear Trevor Lee,We are proud to read that you enjoyed your stay at Palazzo Marcello so much: our excellent location certainly helps, but as you said the staff and the attention we pay to detail also play a fundamental role.All the staff and I wish you the best,

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Lorenzo 29 apr. 2024
Dear JohathanThank you so much for your feedback, we are always happy to have shared a beautiful memory of us and of Venice

10/10 Fantastiskt

Gerardus Norbertus van

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect hotel met vriendelijk personeel. Mooie verzorgde algemene ruimtes en een prima ontbijt in mooie binnenplaats. De kamer was wat gedateerd maar prima. Op loopafstand van de belangrijkste bezienswaardigheden in Venetië.
Bodde här 3 nätter i april 2024
Svar från Lorenzo 16 apr. 2024
Bedankt voor het delen van uw herinnering aan Venetië en we zijn blij dat u een fijn verblijf bij ons heeft gehad.Al het personeel heet u welkom en hoopt u weer als gast te mogen verwelkomen

8/10 Bra

Tony

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unfortunately no air conditioning to cool the room, even with window open it was still hot and because the window was open it was quite noisy.
Bodde här 4 nätter i april 2024
Svar från Lorenzo Pasi - General Manager 14 apr. 2024
Dear Tony,thank you for taking the time to leave us a review.We are glad to read that you enjoyed your stay here in Venice.As already explained, here in Venice we cannot decide when to turn the air conditioning/heating but we have to follow the city regulations.All the staff and I wish you the best

10/10 Fantastiskt

JUNYA

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ロケーション最高
Bodde här 2 nätter i mars 2024
Svar från Lorenzo 18 mars 2024
Dear Junyathank you for your feedback every day we try to improve to make the stays of all our guests more and more pleasant as in your case

10/10 Fantastiskt

Henri

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff and convenient location.
Bodde här 7 nätter i februari 2024
Svar från Lorenzo Pasi – General Manager 16 feb. 2024
Dear Henri,We are happy to read that you were fully satisfied with your experience at Palazzo Marcello – Hotel “Al Sole”.As you underlined, the location, the friendliness of the staff and the historical value of our structure are a source of pride for us.All the staff and I wish you the best,

8/10 Bra

George

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was fine other than our room being a little bit too small and our shower pressure a bit weak. On a plus side the breakfast was excellent.
Bodde här 3 nätter i februari 2024
Svar från Lorenzo 15 feb. 2024
Dear Georgethank you for your feedback and we are happy that you shared a nice memory of your stay with usWe hope you will visit us again

6/10 Okej

Martha-Mert

Gillade: Renlighet, personal och service och bekvämligheter
Nice hotel. Staff was awesome, as was the complementary breakfast. Location is very good. In a less trafficked area so not as busy as more touristy areas...which we liked. Rooms are quite small. We had to have them remove a desk chair so we could fully open both of our clam shell suitcases. A/C was, also, cut off on the whole island after 10/1 (per the front desk) so our room was incredibly hot (outside temps were in the 80s which was unusual for October). That made things pretty miserable. Nice hotel, but we would probably not stay here again, due to the room size.
Svar från Lorenzo Pasi - General Manager 15 dec. 2023
Dear Martha-Mert,We are happy to read that you were satisfied with your experience at Palazzo Marcello – Hotel “Al Sole”.As you underlined, the location, the breakfast and the friendliness of the staff are a source of pride and rightly pride for us.We regret that we have not been able to convey to you the historical value of Palazzo Marcello: the rooms hosted Doge Nicolò Marcello 600 years ago.Finally, the city regulations control the switching dates between heating and A/C and all the hotels have to follow these instructions.I and all the staff wish you the best,

8/10 Bra

Nicol

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I love the hotel and the ubication
Bodde här 2 nätter i oktober 2023
Svar från Lorenzo Pasi - General Manager 15 dec. 2023
Dear Nicol,We are pleased that you had a pleasant stay, appreciating the efforts of the staff to give you an unforgettable experience which, combined with the excellent location, offer unique characteristics to our structure.I and all the staff wish you the best,

10/10 Fantastiskt

Claudia

Bodde här 3 nätter i oktober 2023
Svar från Lorenzo Pasi - General Manager 15 dec. 2023
Dear Claudia,once again thank you for choosing Palazzo Marcello – Hotel “Al Sole” for your stay in Venice.It fills us with pride to see that the experience in our historic hotel satisfied you from every point of view.I and all the staff wish you the best,

8/10 Bra

Andrea Francesca

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location without the crowds. Our room and beds were very comfortable and large. Although, our friends room was the size of a closet. Something to be aware of. The garden was peaceful and nice to be able to have a cocktail in. Location was great. Quiet and easy walk to all the typical sights. We would stay there again.
Bodde här 4 nätter i oktober 2023
Svar från Lorenzo Pasi - General Manager 15 dec. 2023
Dear Andrea Francesca,once again thank you for choosing Palazzo Marcello – Hotel “Al Sole” for your stay in Venice.We are happy to read that you were satisfied with your stay.Palazzo Marcello is a building with a history dating back to 1400: this is the reason why the rooms have not the same size, as in any moderm hotel.Our excellent location certainly helps, but the staff and the attention we pay to detail also play a fundamental role.The staff and I wish you the best,

10/10 Fantastiskt

Tengiz

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Nice area
Bodde här 2 nätter i oktober 2023
Svar från Lorenzo Pasi - General Manager 15 dec. 2023
Dear Tengiz,all the staff of Palazzo Marcello would like to thank you for your beautiful words.As you said, we are not only a historic building that can boast a past of over 600 years, but also a hotel in an excellent location on the island of Venice (5 minutes from P.le Roma and 20 from Piazza San Marco).I and all the staff wish you the best,

10/10 Fantastiskt

Patricia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient for the bus to the airport. Pleasant area away from the main crowds but walkable to st marks. Lots of areas to explore and get lost in!
Bodde här 3 nätter i oktober 2023
Svar från Lorenzo Pasi – Manager 24 okt. 2023
Thanks for your review about our hotel on partner website, we are happy that you enjoyed your experience. We really hope to have the pleasure of welcoming you again in the near future.All the staff and I send you our warmest regards

10/10 Fantastiskt

Pamela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our stay in Venice was wonderful. The hotel had great breakfast in the morning and the staff were friendly and helpful! This hotel has an old review on Yelp which is very outdated! This hotel has been renovated and I would stay again.
Bodde här 2 nätter i oktober 2023
Svar från Lorenzo Pasi – Manager 24 okt. 2023
Dear Ms. Pamela.Thanks for your review about our hotel on partner website, we are happy that you enjoyed your experience. We really hope to have the pleasure of welcoming you again in the near future.All the staff and I send you our warmest regards

10/10 Fantastiskt

Guillermo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Paolo was great very helpful we Will stay at Marcellos again
Bodde här 3 nätter i oktober 2023
Svar från Lorenzo Pasi – Manager 24 okt. 2023
Dear Mr. GuillermoThank you for taking the time to review the Palazzo Marcello Hotel "Al Sole"; in your feedback.Thanks for your nice words: every day we work hard to make our guests live an unforgettable experience so your comment is a lovely recognition of our effort.We hope you can visit us again soon!All the staff and I send you our warmest regards

4/10 Dåligt

trudy

Gillade inte: Bekvämligheter och boendets skick och faciliteter
When I arrived I found out that the a/c was not working. Said it was a city regulation. The room looked nothing like the pictures. It was exceedingly small. The management did bring up two fans to get the air circulating, but that made the room even smaller. Management said he could not find another property t for me to move to. I had do find one. With moving I lost 1 day of my Venice trip
Bodde här 4 nätter i oktober 2023
Svar från Lorenzo 18 okt. 2023
Dear mrs. Trudythank you for your comment and as I told you we always want our guests to be satisfied with their accommodation but we can't go against the regulations , at this time in the hotel switches from air conditioning to heating , it's a strange climate where one day it's 25 degrees and the next day 10. I put my staff at your disposal to find another hotel right away but you decided to stay with us and we were happy about that to try to meet her wish we provided 2 fans in the room .We are sorry that you missed a half-day in Venice and we missed the chance to offer it to another guest I and the staff wish you a nice trip back.

8/10 Bra

Alexander

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i oktober 2023
Svar från Lorenzo 18 okt. 2023
Dear AlexanderThank you for your positive review of your stay with us I and the staff wish you a nice trip back

10/10 Fantastiskt

André

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A literal palace
The Palazzo, as the name describes, is a palace. The whole hotel, the areas, breakfast room, customer attention, staff greeting, cleanliness, the AMAZING breakfast, etc; makes it a total go to in Venice. I seriously could keep on going on all good things we experienced during our stay.
Bodde här 2 nätter i oktober 2023
Svar från Lorenzo 11 okt. 2023
Hello AndrèWe are really pleased that you appreciated the atmosphere that reigns here at Palazzo Marcello, between history and hospitality. For us it's one of the best things to be part of the memories of a trip. I and all the staff wish you a good trip and look forward to seeing you again

8/10 Bra

Brigitta

Reste i grupp
Gillade: Renlighet
Bodde här 3 nätter i oktober 2023
Svar från Lorenzo Pasi – Manager 10 okt. 2023
Dear Ms. Brigitta.Thanks for your review about our hotel on partner website, we are happy that you enjoyed your experience. We really hope to have the pleasure of welcoming you again in the near future.All the staff and I send you our warmest regards

10/10 Fantastiskt

Alan, Surprise

Bodde här 2 nätter i oktober 2023
Svar från Lorenzo Pasi - General Manager 15 dec. 2023
Dear Alan,We are proud to read that you enjoyed your stay at Palazzo Marcello so much: our excellent location certainly helps, but the staff and the attention we pay to detail also play a fundamental role.I and all the staff wish you the best,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
good place
very good overall
Bodde här 2 nätter i september 2023
Svar från Lorenzo Pasi – Manager 6 okt. 2023
Dear Guest.Thanks for your review about our hotel on partner website, we are happy that you enjoyed your experience. We really hope to have the pleasure of welcoming you again in the near future.All the staff and I send you our warmest regards

8/10 Bra

Nanako

Gillade: Renlighet, personal och service och bekvämligheter
受付のスタッフ、食堂のスタッフは、感じが良くて親切。朝食は種類が豊富。食べ物・飲み物を頻繁に補充してくれるので、無くなることもありませんでした。とても良いホテル。
Bodde här 1 natt i september 2023
Svar från Lorenzo Pasi – Manager 25 sep. 2023
Dear Mr. Nakano.Thank you for taking the time to review the Palazzo Marcello Hotel "Al Sole"; in your feedback.Thanks for your nice words: every day we work hard to make our guests live an unforgettable experience so your comment is a lovely recognition of our effort.We hope you can visit us again soon!All the staff and I send you our warmest regards

8/10 Bra

Yeliz

Gillade: Personal och service och boendets skick och faciliteter
Nice stay in Venice
Bodde här 1 natt i september 2023
Svar från Lorenzo Pasi - Manager 12 sep. 2023
Dear Ms. Yeliz,Thank you for taking the time to review the Palazzo Marcello Hotel "Al Sole"; in your feedback. We are delighted to read that you found pleasant and comfortable your stay in the welcome and services of all our staff and we thank you for rating all the services offered with the highest possible rating. We look forward to welcoming you to Venice in the future All the staff and I send you our warmest regards

10/10 Fantastiskt

gwen, Cranbrook

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bridge outside and the morning breakfasts on the outside patio . Jessica was very friendly at front desk
Bodde här 2 nätter i september 2023
Svar från Lorenzo Pasi - Manager 12 sep. 2023
Dear Ms. LorettaThank you for taking the time to review the Palazzo Marcello Hotel "Al Sole"; in your feedback. Thank you for rating all the services offered with the highest possible rating. We look forward to welcoming you to Venice in the future All the staff and I send you our warmest regards

10/10 Fantastiskt

stephanie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff at this hotel went above and beyond to make sure we had everything we would need and then some. They felt like family they were so awesome. If you're looking for a good place to stay I'd highly recommend this hotel.
Bodde här 3 nätter i september 2023
Svar från Lorenzo Pasi - Manager 11 sep. 2023
Dear Ms. Stephanie,Thank you for taking the time to review the Palazzo Marcello Hotel "Al Sole"; in your feedback. We are delighted to read that you found pleasant and comfortable your stay in the welcome and services of all our staff and we thank you for rating all the services offered with the highest possible rating. We look forward to welcoming you to Venice in the future All the staff and I send you our warmest regards

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location for exploring Venice, room a little tired but perfectly comfortable with lovely view of canal. Specal mention for Roberto the most excellent and knowledgeable barman.
Bodde här 2 nätter i september 2023
Svar från Lorenzo Pasi - Manager 11 sep. 2023
Dear Mr. David,Thank you for taking the time to review the Palazzo Marcello Hotel "Al Sole"; in your feedback. We are delighted to read that you found our location overlooking a typical Venetian canal comfortable and we thank you for rating all the services offered with the highest possible rating. Thank you also for your kind mention to our barmanWe look forward to welcoming you to Venice in the future All the staff and I send you our warmest regards

10/10 Fantastiskt

Loretta

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Lorenzo Pasi - Manager 11 sep. 2023
Dear Ms. LorettaThank you for taking the time to review the Palazzo Marcello Hotel "Al Sole"; in your feedback. Thank you for rating all the services offered with the highest possible rating. We look forward to welcoming you to Venice in the future All the staff and I send you our warmest regards

10/10 Fantastiskt

Karin

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely property. Clean, safe, good breakfast. Easy 5 minute walk from Venice Bus Terminal (from airport).
Bodde här 2 nätter i augusti 2023
Svar från Lorenzo 6 sep. 2023
Dear Mrs. karinthank you for sharing your lovely comment of your stay with us Me and all the staff wish you a nice journey home

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Lorenzo 2 sep. 2023
Dear Susanthank you for leaving a beautiful grade of your stay A Palazzo Marcello Hotel al Sole this means you have a good memory of your trip and we are really happy to have been a part of it Our warmest regards

10/10 Fantastiskt

George

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Lorenzo 21 aug. 2023
Dear Georgewe are really happy that you also enjoyed your stay with us, we are always proud of that and we work every day for that .We hope to see you again

10/10 Fantastiskt

Qiujian

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staffs, good location, nice breakfast.
Bodde här 1 natt i augusti 2023
Svar från Lorenzo Pasi – Manager 15 aug. 2023
Dear Mr. Qiujian.Thank you for taken the time to review Hotel Palazzo Marcello Hotel “Al Sole”; in your feedback. We are happy to read that you found our staff very helpful and friendly during your stay so thank you rated the services offered with the highest possible ratings.We hope we can welcome you again as soon as possible.