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Recensioner av La Quinta Inn by Wyndham Victoria

2.5 out of 5
La Quinta Inn by Wyndham Victoria
7603 North Navarro, Victoria, TX

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 220 av 737 recensioner" "
8 - Bra i betyg. 228 av 737 recensioner" "
6 - Okej i betyg. 120 av 737 recensioner" "
4 - Dåligt i betyg. 94 av 737 recensioner" "
2 - Väldigt dåligt i betyg. 75 av 737 recensioner" "

7,4/10

Renlighet

8,0/10

Personal och service

6,8/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

6/10 Okej

Anna

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Ok, men bara för en övernattning....
Ok hotell, men luktar unket i rummet och det är väldigt lyhört. Servicen i receptionen var sådär, fick ropa på personalen.
Bodde här 1 natt i juni 2017

2/10 Väldigt dåligt

Neo

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bed bugs and roaches dont stay there
Bodde här 4 nätter i maj 2024

2/10 Väldigt dåligt

Neo

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bed bugs and roaches dont stay!
Bodde här 4 nätter i maj 2024
Svar från GM 14 maj 2024
Thank you for staying with us. I will check the room you stayed in and will have pest control spray the room. I will also have them check for other bugs. Cindy Boone/General Manager

10/10 Fantastiskt

Roland

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly and helpful.
Bodde här 7 nätter i april 2024
Svar från GM 5 maj 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy and satisfied with their stay. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

10/10 Fantastiskt

Marisa

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Quiet
Bodde här 1 natt i april 2024
Svar från GM 28 apr. 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy and satisfied with their stay. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

10/10 Fantastiskt

Sylvia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
everythinhg worked well. good location
Bodde här 2 nätter i april 2024
Svar från GM 24 apr. 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy and satisfied with their stay. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

2/10 Väldigt dåligt

Brittany

Bodde här 1 natt i april 2024
Svar från GM 14 maj 2024
Thank you for staying with us. I'm sorry that you were not happy with your stay. Please let front desk know of any problems so that we can take care of things that are not up to standards. Cindy Boone/General Manager

10/10 Fantastiskt

Nicholas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was excellent. I enjoyed my stay..
Bodde här 1 natt i april 2024
Svar från GM 18 apr. 2024
Your business is very important to us and we value your feedback. We are happy to hear you enjoyed your stay. Our goal is that every guest leaves happy and satisfied with their stay with us. Thank you for staying with us and we hope you stay again. Cindy Boone/General Manager

10/10 Fantastiskt

Lisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is located in a great location with great restaurants near by.
Bodde här 2 nätter i april 2024
Svar från GM 18 apr. 2024
Your business is important to us and we value your feedback. Our goal is that every guest leaves happy and satisfied with their stay. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

10/10 Fantastiskt

Ana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
😊
Bodde här 1 natt i april 2024
Svar från GM 18 apr. 2024
Your business is important to us and we value your feedback. Our goal is that you left happy and satisfied with your stay. Thank you for staying with us. Cindy Boone/General Manager

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från GM 8 apr. 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy and satisfied with their stay. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

2/10 Väldigt dåligt

Benito Y

Bodde här 1 natt i mars 2024
Svar från GM 18 apr. 2024
Your business is important to us and we value your feedback. Our goal is to have every guest leave happy. Thank you for staying with us. Cindy Boone/GM

2/10 Väldigt dåligt

james

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
They charge a 100 dollar deposit because we booked and paid online. The linens were stained. Free breakfast was a joke. The mattresses were hard
Bodde här 2 nätter i mars 2024
Svar från GM 29 mars 2024
Your business is important to us and we value your feedback. The 100.00 incidental deposit is because you made the reservation through a 3rd party and prepaid to them. Thank you for staying with us. Cindy Boone/General Manager

4/10 Dåligt

Alvaro

Gillade inte: Personal och service och boendets skick och faciliteter
Very bad
Bodde här 1 natt i mars 2024
Svar från GM 24 mars 2024
Thank you for staying with us. Cindy Boone/General Manager

4/10 Dåligt

James

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Air conditioner was so noisy that we had to turn it off to get any sleep.
Bodde här 1 natt i mars 2024
Svar från GM 18 mars 2024
Your business is very important to us and we value your feedback. Maintenance will be checking on the AC problem. Thank you for staying with us. Cindy Boone/General Manager

4/10 Dåligt

Leann

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
First experience I had was a bunch of public haircuts on restroom floor and bath tub and then the room service lady knocked one time and opened the door while we were all sleeping.
Bodde här 2 nätter i mars 2024
Svar från GM 18 mars 2024
Your business is important to us and we value your feedback. We are extremely sorry that you had such a bad experience during your stay. Thank you Cindy Boone/General Manager

8/10 Bra

Cheryl

Reste med familjen, Reste med husdjur
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The bed sheets and covers were clean but stained. The room itself was very nice and comfortable. The checkin in staff were very friendly. Definitely would stay again
Bodde här 2 nätter i mars 2024
Svar från GM 18 mars 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. Thank you for staying with us and hope you will stay again. Thank you, Cindy Boone/General Manager

10/10 Fantastiskt

Kenneth

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I’ve stayed here numerous times and just like always, it was a great place to stay.
Bodde här 1 natt i mars 2024
Svar från GM 18 mars 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. We are happy to see that you enjoyed your stay. Thank you for staying and hope you will stay again. Cindy Boone/General Manager

4/10 Dåligt

Victoria

Reste med familj och småbarn
Gillade inte: Renlighet
Our room wasn’t clean we found pills on the floor (which was very upsetting because I have toddlers). Beds had hair on them along with the towels. I just don’t feel like the liens & towels are being cleaned properly. We were moved to another room that had a “share door” I guess is what it’s called the people next door kept opening the door on their side and pressing on the door to see if ours was possibly unlocked! My overall stay just wasn’t the best unfortunately! My family and I were woken up by other customers standing outside our door as early as 5 in the morning.
Bodde här 1 natt i februari 2024
Svar från GM 2 mars 2024
Your business is very important to us and we value your feedback. I apologize about the room you were first checked into. You were moved to another room and was asked if everything was good. We do have a lot of workers who stay and go to work very early in the morning. I'm sorry your stay was not enjoyable. Cindy Boone/General Manager

8/10 Bra

Erika

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från GM 2 mars 2024
Your business is very important to us and we value your feedback. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

4/10 Dåligt

Brenda

Gillade: Personal och service
Need new beds that are not so worn out!
Bodde här 2 nätter i februari 2024
Svar från GM 2 mars 2024
Your business is very important to us and we value your feedback. We will be replacing the beds in the future. Cindy Boone/General Manager

4/10 Dåligt

Kevin

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
The hot water in the shower did not work but the sink hot water worked which we told them and I work in the oil field and I couldn’t take a shower cause all the other rooms where full and they wouldn’t even give my money back
Bodde här 1 natt i februari 2024
Svar från GM 24 feb. 2024
Your business is important to us and we value your feedback. I apologize if water was not hot enough for you. When you checked in we gave you the last available room and we were sold out for the night. FD did ask if you would like to change rooms in the AM once we cleaned some rooms and I understand you would be leaving early. Thank you Cindy Boone/General Manager

10/10 Fantastiskt

Deborah

Bodde här 1 natt i februari 2024
Svar från GM 24 mars 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

2/10 Väldigt dåligt

Salvador

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room had ominous stains on the molding... large ones at that! The towels we clean but staimed so was the shower curtain. When i turned on the shower a bunch of rust came out. When I arrived no one was up from so i waited about half an hour for someone to finally show up! No apology jusy an annoyed look. She kept my ID wich in my half asleep state swore i had in my wallet when i doublechecked and when i checked out the next day wich took another 20 minutes she didn't give me my ID then either... i had to drive bach and pick it up
Bodde här 1 natt i februari 2024
Svar från GM 9 feb. 2024
Your business is important to us a take your feedback serious. There is no excuse for having to wait at front desk. I will look into this and see why my front desk is being left unattended. Thank you for staying with us. Cindy Boone/General Manager

10/10 Fantastiskt

Euis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall is great
Bodde här 1 natt i februari 2024
Svar från GM 6 feb. 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy and enjoyed their stay. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

8/10 Bra

Jose

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från GM 30 jan. 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. Thank you for staying with us and hope you will stay again soon. Cindy Boone/General Manager

8/10 Bra

Roberto

Bodde här 1 natt i januari 2024
Svar från GM 28 jan. 2024
Your business is very important to us and we value your feedback. I'm happy to hear that your stay was good. Our goal is that every guest leaves happy. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

10/10 Fantastiskt

Yvonne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Always love staying at this hotel. Quiet and comfortable
Bodde här 2 nätter i januari 2024
Svar från GM 28 jan. 2024
Your business is very important to us and we value your feedback. I'm happy to hear that your stay was good. Our goal is that every guest leaves happy. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

10/10 Fantastiskt

Yvonne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay, very quiet, comfortable beds.
Bodde här 1 natt i januari 2024
Svar från GM 28 jan. 2024
Your business is very important to us and we value your feedback. I'm happy to hear that your stay was good. Our goal is that every guest leaves happy. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

8/10 Bra

Angela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från G< 9 jan. 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

6/10 Okej

Lynne

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Just been remodeled. Staff friendly
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

carolyn

Reste med sin partner
Gillade: Bekvämligheter
Bodde här 1 natt i december 2023
Svar från G< 3 jan. 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

4/10 Dåligt

John

Reste med familjen
Gillade inte: Renlighet och bekvämligheter
Filthy parking lots. Close to Denny's.
Bodde här 1 natt i december 2023
Svar från GM 26 dec. 2023
Your business is very important to us and we value your feedback. With it being a holiday and in the same parking lot as Denny's the parking lot does collect trash. It has been picked up and cleaned. Thank you for staying with us. Cindy Boone/General Manager

8/10 Bra

Sandra

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från GM 24 dec. 2023
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

10/10 Fantastiskt

Leslie

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från GM 17 dec. 2023
Your business is important to us and we value your feedback. Our goal is that every guest leaves happy.Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

6/10 Okej

Darrell

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The info at check-in was not clear
Bodde här 1 natt i december 2023
Svar från GM 12 dec. 2023
Your business is important to us and we value your feedback. I'm sorry the front desk staff did not provide clear information to you at check in. I will look into this matter. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

6/10 Okej

charles, Kerrville

Affärsresenär
Gillade: Bekvämligheter
Bodde här 3 nätter i december 2023
Svar från GM 11 dec. 2023
Your business is important to us and we value your feedback. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

10/10 Fantastiskt

Jose

Gillade: Renlighet
Bodde här 1 natt i december 2023
Svar från GM 11 dec. 2023
Your business is important to us and we value your feedback. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

6/10 Okej

Catherine

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I didn't like have to pay a 100.00 dollars up front for a deposit.
Bodde här 1 natt i december 2023
Svar från GM 11 dec. 2023
Your business is important to us and we value your feedback. Your reservation was prepaid to a 3rd party. We do require a 100.00 deposit for incidentals because of this. The deposit is returned to you at check out. Thank you, Cindy Boone/General Manager

10/10 Fantastiskt

Catherine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love the rooms they were nice the bed are hard but other than that the rooms were clean
Bodde här 1 natt i december 2023
Svar från GM 11 dec. 2023
Your business is important to us and we value your feedback. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

10/10 Fantastiskt

Kathryn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfort, price and good location
A nice place to stop each time we travel south for the winter. Will be back next year.
Bodde här 1 natt i november 2023
Svar från GM 4 dec. 2023
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. We are honored you choose to stay with us while traveling. Thank you for staying with us. Cindy Boone/General Manager

10/10 Fantastiskt

Sadie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean new and spacious
Svar från GM 4 dec. 2023
Your business is very important to us and we value your business. Our goal is that every guest leaves happy. Thank you for staying with us. Cindy Boone/General Manager

4/10 Dåligt

Trayvon

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Whatever staff member that was working the morning the 19th was VERY rude when i was checking out… she was demanding that she was going to keep my deposit without even telling me why. I had to ask multiple times politely while she kept giving attitude to explain to me why she was going to keep my deposit. She claimed that my girlfriend was smoking in the room and that the whole room smelled like cigarettes and smoke. Mind you none of us smoke cigarettes. When I went to question my girlfriend about it she stated the staff member walked in the room WITHOUT knocking and saw my girlfriend blow a small amount of smoke out her nose. My girlfriend has a small vape pen. If she wanted to keep the deposit for that small amount of smoke and it violates policy that’s fine, but for her to create a whole lie about the room smelling completely like cigarettes and to be that rude for no reason at all was very unprofessional.
Bodde här 1 natt i november 2023
Svar från GM 23 nov. 2023
I would like to apologize for my front desk staff being rude and not explaining the reason for keeping the incidental deposit. We were short staffed and she was attending to breakfast also, but that is no excuse to be rude to a guest.Our policy is no smoking or vaping in the rooms. I will train all front desk agents on the correct way of approaching a guest on this type of situation. Thank you for staying with us and I hope you will give us another chance to give you a better experience while staying with us. Cindy Boone/General Manager

2/10 Väldigt dåligt

Antonio

Reste i grupp
Gillade inte: Renlighet och personal och service
The sheets were stained with blood and some kind of liquid and blood stain on the floor by bed. Unable to get clean sheets to sleep on bed. Was not able to sleep on bed. Very unconvenence. Management was uncooperative irritated for me asking to have new sheets.
Bodde här 2 nätter i november 2023
Svar från GM 23 nov. 2023
I would like to apologize that the room was not up to LaQuintas standards. I will look into this and find out from Head House Keeper how this could happen. I am the GM and was out sick that weekend. I will find out who you spoke with and make sure they understand that this is not our way of treating guests. Thank you for staying with us and I hope you will stay again and give us another chance to give you a better experience. Thank you, Cindy Boone/General Manager

10/10 Fantastiskt

Mary

Gillade inte: Bekvämligheter
Dump
Bodde här 2 nätter i november 2023
Svar från GM 16 nov. 2023
Your business is important to us and we value your feedback. Our goal is that every guest leaves happy and with a smile. Thank you for staying with us and hope to see you again. Cindy Boone/General Manager

10/10 Fantastiskt

JOSE

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It a nice place to stay. The rooms a clean and updated.
Bodde här 1 natt i november 2023
Svar från GM 16 nov. 2023
Your business is important to us and we value your feedback. Our goal is that every guest leaves happy and with a smile. Thank you for staying with us and hope to see you again. Cindy Boone/General Manager

4/10 Dåligt

Jorge

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Staff was great. Unfortunately the room was infested with roaches.
Bodde här 1 natt i augusti 2023
Svar från GM 10 nov. 2023
Your business is important to us and we value your feedback. I'm so sorry your room had roaches. We have not had a problem with roaches in a while but I have already called our pest control to come spray the room. I'm hoping the staff moved you to another room. Thank you for staying with us. Cindy Boone/General Manager

10/10 Fantastiskt

Velma

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A pleasant surprise!
The lobby was clean and pleasant. Check in was a breeze. The person who checked me in was very friendly & helpful. Our room was clean & had all the amenities you need. Best of all was the blackout shades on the windows! Absolutely no light came through! Breakfast the next morning was more than I expected. We will defiantly stay here next year on our way to the valley!
Bodde här 1 natt i november 2023
Svar från GM 2 nov. 2023
Your business is important to us and we value your feedback. My team has worked hard so that our guestcan come stay and relax. Our goal is that every guest leaves happy and with a smile. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

8/10 Bra

Rhonda

Bodde här 1 natt i oktober 2023
Svar från GM 23 nov. 2023
Thank you for staying with us and hope you stay again.Cindy Boone/General Manager

10/10 Fantastiskt

David

Bodde här 1 natt i oktober 2023
Svar från GM 23 nov. 2023
Your business is important to us and we value your feedback. Thank you for staying with us and hope you stay again soon. Cindy Boone/General Manager