Värdeförvaringsskåp på rummet, skrivbord och strykjärn/strykbräda

Recensioner av Lone Star Inn & Suites

2.5 out of 5
Lone Star Inn & Suites
1907 US Hwy 59 North, Victoria, TX

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 346 av 728 recensioner" "
8 - Bra i betyg. 224 av 728 recensioner" "
6 - Okej i betyg. 94 av 728 recensioner" "
4 - Dåligt i betyg. 34 av 728 recensioner" "
2 - Väldigt dåligt i betyg. 30 av 728 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,6/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Dale

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Only gave 4 stars, could have been 5. But the room I was in 122 had issues both nights with severe dampness on the floor. About slipped and fell, but caught myself on the bed. Definitely a fall hazard that needs attention before someone does get hurt. But overall it was a nice room and enjoyed the stay
Bodde här 2 nätter i april 2024
Svar från Hotel Manager 1 maj 2024
Dear Guest,Thank you for your feedback and for sharing your experience with us. We apologize for the dampness issue you encountered in your room, and we appreciate you bringing this safety concern to our attention. We will address this promptly to ensure the safety and comfort of our guests. We're pleased to hear that you otherwise enjoyed your stay and found the room nice. We hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Omar

Bodde här 3 nätter i april 2024
Svar från Hotel Manager 4 maj 2024
Dear Omar,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Fantastiskt

Ed

Bodde här 1 natt i mars 2024
Svar från Hotel Manager 6 apr. 2024
Dear Guest,Thank you immensely for your perfect rating! We're overjoyed to know that you had such a fantastic experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Michael

Bodde här 1 natt i mars 2024
Svar från Hotel Manager 5 apr. 2024
Dear Michael,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future.Sincerely, Hotel Manager

2/10 Väldigt dåligt

Brianna

Bodde här 1 natt i mars 2024
Svar från Hotel Manager 25 mars 2024
Dear Brianna,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 Fantastiskt

cheryl

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly and loved the conti nental hot breakfast. We had a good stay and we will go back there again.
Bodde här 2 nätter i februari 2024
Svar från Hotel Manager 1 mars 2024
Dear Guest,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our staff friendly and enjoyed our hot breakfast. Providing a pleasant stay is our goal, and we're delighted that we succeeded in making your visit enjoyable. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Jonathon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Hotel Manager 23 feb. 2024
Dear Guest,Thanks for choosing our hotel for your stay and the 5 Stars you have given us based on the experience. I hope you had a wonderful experience with us. Please revisit us.Sincerely, Hotel Manager

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Although there was no breakfast it was a great place to stay in short notice. The rooms were clean and well taken care of.
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 20 feb. 2024
Dear Thomas,Thank you for your feedback. We're glad to hear that despite the absence of breakfast, you found our place to be a great choice on short notice. We appreciate your positive comments about the cleanliness and maintenance of the rooms. We hope to have the opportunity to welcome you back for another comfortable stay.Sincerely, Hotel Manager

10/10 Fantastiskt

Jonathon

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are comfortable and clean. Staff is super nice, making sure the guest are satisfied.
Bodde här 2 nätter i februari 2024
Svar från Hotel Manager 19 feb. 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our rooms comfortable and clean and that our staff provided excellent service. Ensuring our guests' satisfaction is our top priority, and we're glad we could meet your expectations. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

6/10 Okej

Leah

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 19 feb. 2024
Dear Guest,Thank you for the stay and your rating of 6 out of 10. Please let us know your opinion, which can help us improve our hotel service from 6 to 10. We appreciate your feedback. Hope you will visit us again soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Jonathon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 19 feb. 2024
Dear Guest,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

10/10 Fantastiskt

casaibry

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the room so much I would highly recommend this hotel for people aren't familiar with Victoria the room was out together well no cuts in the house that I had in my room it was very clean easy access to my room the hot breakfast was amazingly good and the breakfast starts at a very good time for workers who come out and wants coffee it's there right before they leave definitely worth my money
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 13 feb. 2024
Dear Guest,Thank you for your recommendation. We're thrilled to hear that you enjoyed your stay with us and that you found the room well-put-together, clean, and convenient. It's wonderful to know that you appreciated the hot breakfast and the early coffee availability. We truly value your feedback and look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 13 feb. 2024
Dear Mark,Thank you for your perfect rating! We're thrilled to hear that you had an outstanding experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Jeff

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, clean rooms and comfortable.
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 12 feb. 2024
Dear Jeff,Thank you for your positive feedback! We're delighted to hear that you found our staff friendly, and that you enjoyed clean and comfortable rooms during your stay. Providing a welcoming and comfortable experience is our top priority, and we're glad we could meet your expectations. We look forward to welcoming you back!Sincerely, Hotel Manager

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 31 jan. 2024
Dear Guest,We're truly sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would appreciate more details about your stay so we can address any issues you encounter. We hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Jeff

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 22 jan. 2024
Dear Jeff,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

8/10 Bra

Shaun

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager 16 jan. 2024
Dear Shaun,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely, Hotel Manager

10/10 Fantastiskt

Amy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 15 jan. 2024
Dear Amy,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Bra

Jeff

Gillade: Renlighet, personal och service och bekvämligheter
Comfortable, clean and affordable.
Bodde här 2 nätter i december 2023
Svar från Hotel Manager 9 jan. 2024
Dear Jeff,Thank you for your valuable feedback. We are delighted to know that your stay with us was Comfortable, clean, and affordable. Our team takes immense pride in providing exceptional guest service and it's gratifying to know that we have met and surpassed your expectations. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Cesar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Hotel Manager. 1 jan. 2024
Dear Cesar,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 Fantastiskt

DANIELLE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Hotel Manager. 1 jan. 2024
Dear DANIELLE,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Fantastiskt

Jeff

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very polite and professional in there work. Once they made sure that you didn't need anything, I never saw them again until the next morning. Check-in was fast and easy with pre-booking with Expedia.
Bodde här 3 nätter i december 2023
Svar från Hotel Manager 31 jan. 2024
Dear Jeff,Thank you for your feedback. We're delighted to hear that our staff provided you with polite and professional service during your stay. Your compliments about our efficient check-in process are appreciated. We strive to ensure a seamless and enjoyable experience for all our guests, and we're glad to hear that we succeeded in your case. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Fantastiskt

Jeff

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great, friendly staff and the room was very clean a spacious.
Bodde här 2 nätter i december 2023
Svar från Hotel Manager. 20 dec. 2023
Dear Jeff,Thank you for sharing your positive experience! We're thrilled to hear that you found everything great, from the friendly staff to the cleanliness and spaciousness of the room. Providing a pleasant stay is our goal, and we appreciate your feedback. We look forward to welcoming you back for another wonderful stay!Sincerely, Hotel Manager

10/10 Fantastiskt

Jesse

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
SURPRISE!!!!!!!
Everything was great except there was not a security door latch and I was surprised while getting dressed that housekeeping entered my room at 9 am and caught me with my undies on I thought check out was at 11 am other than that all was good
Bodde här 1 natt i december 2023
Svar från Hotel Manager 7 dec. 2023
Dear Guest,I'm sorry to hear about the unexpected intrusion during your stay. Your comfort and privacy are important, and we apologize for any inconvenience caused by the lack of a security latch and the early housekeeping visit. Your feedback is valuable, and we will address these issues to ensure a more comfortable experience for our guests in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Linda

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The cleanliness of the room
Bodde här 1 natt i november 2023
Svar från Hotel Manager 20 nov. 2023
Dear Linda,Thank you for your feedback. We are so pleased to hear of your satisfaction with our service. This is what we work hard for, and your kind words are greatly appreciated. We look forward to your return as a valued customer.Sincerely, Hotel Manager

8/10 Bra

Waylon

Bodde här 4 nätter i november 2023
Svar från Hotel Manager 11 nov. 2023
Dear Waylon,Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent choice
Great experience. Sat in parking lot and booked motel. Went in lobby immediately and reservation was confirmed.
Bodde här 1 natt i november 2023
Svar från Hotel Manager 6 nov. 2023
Dear James,Thank you for sharing your great experience! It's wonderful to hear that you had a smooth and efficient reservation process. Your satisfaction is important to us. We hope to welcome you again soon.Sincerely,Hotel Manager

10/10 Fantastiskt

Carol

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Hotel Manager. 7 nov. 2023
Dear Carol,We want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely,Hotel Manager

8/10 Bra

Brian

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Only stayed overnight. Staff were nice and breakfast was good.
Bodde här 1 natt i november 2023
Svar från Hotel Manager. 3 nov. 2023
Dear Brian,Thank you for taking the time to leave your feedback. We're pleased to hear that you had a pleasant overnight stay and that you found our staff to be nice and enjoyed the breakfast. Your comfort and satisfaction are important to us, even during short stays. If your travels bring you back our way, we'd be happy to host you again.Sincerely,Hotel Manager.

2/10 Väldigt dåligt

Lacretia

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager 2 nov. 2023
Dear Lacretia,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

10/10 Fantastiskt

Paul and Pam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Highly recommend it
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager 2 nov. 2023
Dear Guest, Thank you for your stay and wonderful comment. We appreciate your kind words and recommendations. It's always a great satisfaction to know that you had a great and comfortable stay with us! It means that we did a good job. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Fantastiskt

Warren

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager. 31 okt. 2023
Dear Warren,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 Fantastiskt

TERRY

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quick check in
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager 28 okt. 2023
Dear TERRY,Thank you for your stay. We're pleased to hear that you had a quick and efficient check-in experience. We look forward to seeing you on your next visit very soon.Sincerely,Hotel Manager

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
a bit dated yet clean and a very good value
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager 28 okt. 2023
Dear John,Thank you for your feedback. We're glad to hear that you found the hotel to be clean and a good value, even if it's a bit dated. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

10/10 Fantastiskt

Fazliddin

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
best Hotel and very good service very good breakfast
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager. 25 okt. 2023
Dear Fazliddin,Thank you for your great feedback. We truly appreciate your glowing review! It's wonderful to hear that you consider us the best hotel and that you enjoyed our excellent service and breakfast. We're committed to providing our guests with the best possible experience, and your positive feedback is a great motivation for our team. We welcome you back for another exceptional stay and a delicious breakfast in the future.Sincerely,Hotel Manager

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property amazing price for a kitchen too. I stayed two times it was so great.
Bodde här 3 nätter i oktober 2023
Svar från Hotel Manager 20 okt. 2023
Dear Joshua,Thank you for your kind words. We're thrilled to hear that you found our property to be great and appreciated the value of having a kitchen. We strive to provide excellent accommodations at competitive prices. Your continued support is much appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property amazing price for a kitchen too. I stayed two times it was so great.
Bodde här 3 nätter i oktober 2023
Svar från Hotel Manager 20 okt. 2023
Dear Joshua,Thank you for your kind words. We're thrilled to hear that you found our property to be great and appreciated the value of having a kitchen. We strive to provide excellent accommodations at competitive prices. Your continued support is much appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Fantastiskt

Joe H.

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager. 19 okt. 2023
Dear Joe H, Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 Fantastiskt

Jesse

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place
It was a good stay bed was comfy the room had a musty moldy smell but not to overwhelming
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager 17 okt. 2023
Dear Jesse,Thank you for sharing your experience. We're glad to hear that you had a good stay with a comfy bed. However, we apologize for the musty moldy smell in the room. Your feedback is important, and we'll work to address any odor issues to provide a more pleasant experience for our guests in the future. I hope you will visit again soon.Sincerely,Hotel Manager

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager 17 okt. 2023
Dear James,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely,Hotel Manager

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a very good experience. Room was fresh and clean as I walked in. Receptionist was welcoming & very friendly staff. Overall enjoyed our stay. will definitely recommend.
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager 10 okt. 2023
Dear Robert, Thank you for your stay and wonderful comment. We really appreciate your kind words and recommendations. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely,Hotel Manager

10/10 Fantastiskt

francisco

Bodde här 1 natt i oktober 2023
Svar från Hotel Manager 6 okt. 2023
Dear Francisco,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

6/10 Okej

Atlas

Bodde här 2 nätter i oktober 2023
Svar från Hotel Manager. 25 okt. 2023
Dear Atlas,Thanks so much for your very kind feedback. We sincerely appreciate your 3-star rating, and we are pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 Fantastiskt

Greg

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean, breakfast was good. Very pet friendly
Bodde här 1 natt i september 2023
Svar från Hotel Manager 3 okt. 2023
Dear Greg,Thank you for your 5 out of 5 rating and for sharing your positive experience. We're pleased to hear that the hotel was clean, the breakfast was good, and that you found it to be pet-friendly. Your feedback is appreciated, and we hope to welcome you back in the future for another enjoyable stay.Sincerely, Hotel Manager

10/10 Fantastiskt

Amanda

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Hotel Manager 25 sep. 2023
Dear Amanda,Thank you so much for giving us a 10-star rating! We appreciate you choosing our hotel and taking the time to provide such positive feedback. Our goal is to ensure our guests have an enjoyable stay, so we're thrilled you had an excellent stay. We look forward to hosting you again in the future and providing another outstanding experience. It is an honor to be rated so highly by you! Sincerely,Hotel Manager

8/10 Bra

Duane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
One off stay
We've stayed here several times, the room this time however the bed was very hard. Also the breakfast sausage made us sick. Other than that it's a good hotel, very clean and staff is very friendly. Previous stays we had no issues.
Bodde här 1 natt i september 2023
Svar från Hotel Manager 21 sep. 2023
Dear Guest,Thank you for being a returning guest and for sharing your feedback about your recent stay. We're pleased to hear that you find the hotel very clean, and the staff friendly. However, we apologize for the inconvenience you experienced. The entire points you have observed will be investigated and necessary actions will be taken. We hope that you will consider staying with us again in the future, and we'll work to ensure your next stay is more comfortable and enjoyable. Sincerely,Hotel Manager

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Stay at a a location with easier access.
Excellent service and response from staff. Room was very spacious, linens were clean and room smelled nice. Very quiet and easy to sleep there. Location makes it necessary to drive a long distance outta the way to return to the hotel each night because of one way road, this wouldn’t be a problem if you only stay one night. Floors were very dirty. Made our socks or bottom of feet literally black just from walking on it. Killed 2 cockroaches in the room. A/C started leaking water into the room, so we had to move rooms. Pool was clean. Exhaust fan in bathroom blew the humidity INTO the room, instead of venting it outside?? (Bathroom exhaust fan worked correctly in 2nd room) TV remote did not work in 1st room.
Bodde här 13 nätter i september 2023
Svar från Hotel Manager 21 sep. 2023
Dear Guest,We're pleased to hear that you had excellent service from our staff, found the room spacious with clean linens, and enjoyed a quiet environment for a good night's sleep. However, we are really sorry for the inconvenience caused to you as mentioned in your negative feedback. This is certainly not the level of service we strive to provide to our valued guests. We will investigate the issue thoroughly to ensure it doesn't happen again in the future. Please visit us again.Sincerely,Hotel Manager

10/10 Fantastiskt

Art

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Working near the port of Victoria and this place was only a 5 minute drive to work..it was the only hotel that had 2 beds a couch for myself and 2 co-workers..I was a lil worried my welding truck would be vulnerable to thieves but my truck was among many other work trucks that were far more vulnerable and we all looked out for each other..I would recommend this for anyone working in the area
Bodde här 1 natt i augusti 2023
Svar från Hotel Manager 11 sep. 2023
We sincerely thank you for providing us with the feedback on our services and facilities. It is pleasing to find out that you had a very good experience during your stay with us. We hope to see you again in the future. We are sure, you will have yet another pleasurable experience with us. Thank You.

10/10 Fantastiskt

Art

Bodde här 1 natt i september 2023
Svar från Hotel Manager 25 sep. 2023
Dear Art,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

10/10 Fantastiskt

Art

Bodde här 1 natt i september 2023
Svar från Hotel Manager 22 sep. 2023
Dear Art,Thank you for staying with us and for providing a review through which you gave us five stars. Your rating is very much appreciated and it inspires us to maintain our high standards of hospitality. It is a pleasure to serve such valued guests as yourself, and we hope to see you again soon!Sincerely,Hotel Manager