On check-in, there was an attempt to charge us for parking, which was incorrect as we didn’t travel to Victoria in a vehicle. We were given a room which I can only compare to an episode of the Golden Girls. There was no air con in the room and only a simple fan. We had to open the patio doors as the room was very hot, and it was extremely noisy from 05:30 am, due to deliveries and bus/coaches arriving early. The sheets on the bed were way too small and again not acceptable. There was no way of getting food or a drink at any time of the day as the attached Resturant was not part of the hotel and closed, as was the gift shop. I informed the staff of the issues and the response was absolutely diabolical. There was nothing Scottish about the hotel apart from the state outside and overall the whole experience was less than adequate.