Exteriör

Recensioner av The Ocean Sands Resort by VSA Resorts

3 out of 5
The Ocean Sands Resort by VSA Resorts
2207 Atlantic Avenue, Virginia Beach, VA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 519 av 1285 recensioner" "
8 - Bra i betyg. 402 av 1285 recensioner" "
6 - Okej i betyg. 197 av 1285 recensioner" "
4 - Dåligt i betyg. 103 av 1285 recensioner" "
2 - Väldigt dåligt i betyg. 64 av 1285 recensioner" "

8,0/10

Renlighet

8,0/10

Personal och service

8,0/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Matt

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Property staff are excellent! Close to (walkable) to several restaurants, shops, attractions, etc.
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Artem

Bodde här 2 nätter i maj 2024

6/10 Okej

Jackson

Reste med sin partner
There were hairs in the sheets of our bed. The room was not very clean. There is a door that connect to another room and we could hear every conversation the people next to us were saying. We enjoyed the view of the beach and parking on site was nice but the cleanliness was the part that made it not so enjoyable
Bodde här 1 natt i maj 2024
Svar från Daniel, Front Desk Supervisor 26 maj 2024
Thank you for sharing your experience with us. We're glad to hear that you enjoyed the beach view and found our on-site parking convenient.However, we are deeply sorry to learn about the cleanliness issues you encountered, particularly the condition of the sheets and the overall cleanliness of your room. This is certainly not the standard we strive to uphold. Additionally, we apologize for the noise disturbances from the adjoining room, which affected your stay.Your feedback is invaluable, and we will be addressing these concerns with our housekeeping and maintenance teams to prevent such issues in the future. We understand how important a clean and quiet environment is for a comfortable stay and will work diligently to improve in these areas.We appreciate your feedback and hope you might consider staying with us again, giving us a chance to provide a much better experience.

8/10 Bra

Nicholas

Property net my needs and was enough space for two. Upgrading the tv would be nice. No streaming available and tvs weren’t smart so no apps. But that’s nitpicking.
Bodde här 7 nätter i maj 2024
Svar från Daniel, Front Desk Supervisor 25 maj 2024
Thank you for taking the time to share your feedback. We're delighted to hear that our property met your needs and provided enough space for two.We appreciate your suggestion about upgrading the TVs. Providing an enhanced entertainment experience is important to us, and we are currently exploring options to offer streaming capabilities and smart TV features for our guests.Thank you again for your valuable input. We hope to welcome you back soon and provide an even better experience.

10/10 Fantastiskt

Russell

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Professional staff
Bodde här 3 nätter i maj 2024
Svar från Daniel, Front Desk Supervisor 25 maj 2024
Thank you for your wonderful review and for highlighting the professionalism of our staff. We are delighted to hear that our team made such a positive impression on you during your stay.At Ocean Sands, we strive to provide exceptional service and ensure that each guest feels valued and well-cared for. Your kind words serve as great encouragement for our team, and I will be sure to share your feedback with them.We look forward to welcoming you back to Ocean Sands Resort on your next visit to Virginia Beach. Should you need any assistance or have special requests for your next stay, please do not hesitate to reach out.

6/10 Okej

Dana

Gillade: Renlighet
Bodde här 6 nätter i maj 2024
Svar från Daniel, Front Desk Supervisor 24 maj 2024
Thank you for your feedback. We're glad you enjoyed parts of your stay but sorry we didn't fully meet your expectations. We appreciate your comments and will work on improvements.We hope to welcome you back soon for a better experience.

10/10 Fantastiskt

daWn

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean, friendly and great location.
Bodde här 2 nätter i maj 2024
Svar från Daniel, Front Desk Supervisor 24 maj 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent stay with us and that everything met your expectations. We are delighted to have provided you with a memorable experience. We look forward to welcoming you back on your next visit.

10/10 Fantastiskt

Pamela

Gillade: Renlighet och bekvämligheter
Love this place . Always book this place. Love the location to the concerts to blocks from hotel. Employees very pleasant and helpful. Great place to stay full kitchen to cook and save money.
Bodde här 3 nätter i maj 2024
Svar från Daniel, Front Desk Supervisor 20 maj 2024
Thank you so much for your wonderful review! We are thrilled to hear that you love staying with us and that our location, especially its proximity to the concert venues, adds to your experience.It's fantastic to know that our employees have been pleasant and helpful, and that you find the full kitchen a great benefit for cooking and saving money. Your continued loyalty means a lot to us, and we look forward to welcoming you back on your next visit

8/10 Bra

Terrell

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Daniel, Front Desk Supervisor 24 maj 2024
Thank you for your positive review! We're happy to hear that you enjoyed your stay and appreciate your feedback.We strive to provide an exceptional experience for all our guests, and your comments help us improve. We look forward to welcoming you back and aiming for a 5-star experience next time.

8/10 Bra

Ivy

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
i think if resort is in the name there should be a hairdryer. otherwise, pretty nice stay
Bodde här 2 nätter i maj 2024
Svar från Daniel, Front Desk Supervisor 18 maj 2024
Thank you for your feedback! We're glad to hear you enjoyed your stay overall. We appreciate your suggestion regarding the hairdryer and will certainly take it into consideration for future improvements. We hope to welcome you back soon for an even better experience.

6/10 Okej

Carol A

Didn't like that the room was nothing like what was agreed to according to Expedia online photos!!! Thank God it was clean!
Bodde här 3 nätter i maj 2024
Svar från Daniel, Front Desk Supervisor 17 maj 2024
Thank you for taking the time to provide your feedback. We sincerely apologize that the room did not meet your expectations based on the photos you saw on Expedia. Your experience is very important to us, and we regret any disappointment this caused.We are, however, pleased to hear that you found the room clean. Cleanliness is a top priority for us, and we're glad to know we met your standards in that regard.Please know that we are currently reviewing our online content to ensure that all photos accurately represent our accommodations. We hope you will give us another opportunity to provide you with a better experience in the future.Thank you again for your feedback.

6/10 Okej

Martin

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Everything was great but they need to invest in new mattresses. Spoke to lady at front desk she did agree so not sure what is the hold up.
Bodde här 3 nätter i maj 2024
Svar från Daniel, Front Desk Supervisor 14 maj 2024
Thank you for sharing your feedback with us. We are thrilled to hear that you enjoyed your stay overall. However, we sincerely apologize for the discomfort you experienced with the mattress.We appreciate your conversation with our front desk staff and your patience regarding this matter. Please be assured that we are actively working on upgrading our mattresses to ensure a more comfortable stay for all our guests.Your comments are invaluable in helping us improve, and we hope to have the opportunity to welcome you back in the future for a more restful experience.

8/10 Bra

Gary

Gillade: Renlighet och boendets skick och faciliteter
View was immaculate. Room was accommodating. Some major amenities were not available during entire duration of stay (wi fi) and some ice machines. The ocean view made it worth the stay.
Bodde här 1 natt i maj 2024
Svar från Daniel, Front Desk Supervisor 14 maj 2024
Thank you for sharing your review. We are delighted that you enjoyed the immaculate ocean view and found your room accommodating.We apologize for the inconvenience caused by the unavailability of some amenities, such as Wi-Fi and ice machines, during your stay. Your feedback is important to us, and we are taking steps to address these issues to ensure a better experience for our future guests.We hope to have the pleasure of welcoming you back soon and providing you with an even more enjoyable stay.

6/10 Okej

Michael

Reste med familjen
Gillade: Renlighet
Overall, a decent place
Bodde här 1 natt i mars 2024
Svar från Daniel, Front Desk Supervisor 14 maj 2024
Thank you for taking the time to leave a review. We are pleased to hear that you found our hotel to be a decent place for your stay.We always strive to improve, and your feedback is valuable to us. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

8/10 Bra

John

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice ocean view
Bodde här 1 natt i maj 2024
Svar från Daniel, Front Desk Supervisor 14 maj 2024
Thank you for your review. We're delighted you enjoyed the ocean view. We hope to welcome you back for another pleasant stay.

2/10 Väldigt dåligt

Shekia

Reste med familjen
Gillade inte: Bekvämligheter
The front desk staff was friendly
Bodde här 1 natt i maj 2024
Svar från Daniel, Front Desk Supervisor 12 maj 2024
We are disheartened to learn that your experience at our hotel did not meet your expectations. While we're pleased to hear that our front desk staff made a positive impression, we regret that this did not translate into a more satisfactory overall stay. We value your feedback and will use it to improve our services moving forward. If you'd like to discuss your experience further or provide more details, please don't hesitate to reach out to us directly. We hope for the opportunity to better serve you in the future.

10/10 Fantastiskt

Adil

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Leslie Torres Famania 11 maj 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure every guest has a wonderful experience, and it's always rewarding to receive positive feedback. We hope to welcome you back again soon for another enjoyable stay!

6/10 Okej

Forrest

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Old outdated and not very well maintained
Bodde här 2 nätter i maj 2024
Svar från Daniel, Front Desk Supervisor 8 maj 2024
We're truly sorry to hear that your experience fell short of expectations. We value your feedback immensely, and we assure you that we're continuously working to improve our facilities and services to provide a more enjoyable stay for our guests. Your comments will be shared with our management team for immediate attention. We hope you'll give us another chance to exceed your expectations on your next visit. If there's anything specific you'd like to address, please feel free to reach out to us directly. Thank you for bringing this to our attention.

10/10 Fantastiskt

Judith

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Daniel, Front Desk Supervisor 8 maj 2024
We greatly appreciate your 5-star rating! It's fantastic to know that you thoroughly enjoyed your time with us. Providing exceptional experiences is what we strive for, and we're thrilled to have met your expectations. Should your travels bring you back our way, we'd be honored to host you again. Thank you for choosing us, and we look forward to welcoming you back for another outstanding stay!

6/10 Okej

Jennifer

Bodde här 1 natt i april 2024
Svar från Daniel, Front Desk Supervisor 7 maj 2024
Thank you for sharing your feedback! We're glad to hear you had an overall satisfactory experience during your stay. If there's anything we can do to make your next visit even better, please feel free to let us know. We appreciate your support!

10/10 Fantastiskt

Oprah

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Daniel, Front Desk Supervisor 7 maj 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had such a wonderful experience during your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back!

10/10 Fantastiskt

Robert

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 6 maj 2024
Thank you for your fantastic rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Fantastiskt

Jeannine

Bodde här 2 nätter i maj 2024
Svar från Daniel, Front Desk Supervisor 25 maj 2024
Thank you so much for your glowing review and for awarding us a perfect 5 out of 5! We are thrilled to hear that you had such an enjoyable stay with us.Our team is dedicated to providing exceptional service and creating memorable experiences for our guests, and your kind words are truly motivating. We look forward to welcoming you back on your next visit. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

8/10 Bra

Edward

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice room with great view of beach. Lots of food choices in the area, all within easy walking distance. Easy check in. Quinn was very helpful in letting us go ahead and get our parking pass even though we were early. A little confusing getting around inside at times. Reader beware: the first elevator you get to only goes to the 6th floor. Go to the end of the hall and youll find the right one.
Bodde här 1 natt i maj 2024
Svar från Daniel, Front Desk Supervisor 5 maj 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your room with its picturesque beach view and found our location convenient with plenty of dining options nearby. We're also pleased to know that your check-in experience was smooth and that Quinn provided helpful assistance with your parking pass.Your feedback regarding the layout and navigation within the hotel is valuable, and we appreciate you bringing it to our attention. We'll certainly review our signage and communication to ensure a seamless experience for all guests.We look forward to welcoming you back on your next visit, and we'll strive to make your stay even more enjoyable. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Fantastiskt

Candy

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The property was very cleaning and the view of the ocean beautiful from the balcony. It could use some updates, but overall a nice hotel
Bodde här 2 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 1 maj 2024
Thank you for your feedback! We're glad you enjoyed the cleanliness of our property and the beautiful ocean view from your balcony. We're always looking for ways to enhance our guests' experience, so we appreciate your suggestion for updates. We'll definitely take that into consideration as we continue to improve our hotel. We hope to welcome you back again soon for another pleasant stay!

10/10 Fantastiskt

Sheila

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Daniel, Front Desk Supervisor 1 maj 2024
Thank you for taking the time to leave us a 5-star rating! We're delighted to hear that you had an enjoyable experience during your stay. Your satisfaction is our utmost priority, and we're thrilled that we could meet your expectations. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Fantastiskt

Loretta

Gillade: Renlighet och boendets skick och faciliteter
The staff was very friendly and courteous. The room was nice, oceanview waz lovely! The only complaint was the parking, it wasn't any ample space but we managed to find a spot.. We will definitely be back. Thank you for courtesy, kindness and sincerity!
Bodde här 1 natt i april 2024
Svar från Daniel, Front Desk Supervisor 1 maj 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our staff made a positive impression. We apologize for any inconvenience regarding the parking situation and appreciate your understanding. We'll definitely take your feedback into consideration to improve our services. We look forward to welcoming you back for another wonderful oceanview experience!

8/10 Bra

Terry

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Checkin wad simple. Room was nice, 1st floor remodeled room.
Bodde här 3 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 29 apr. 2024
Thank you for sharing your experience! We're thrilled to hear that your check-in was smooth and that you enjoyed your room, especially since it's on the first floor and recently remodeled. If there's anything special you'd like to highlight about your stay or if there's anything else we can assist you with, please feel free to let us know. We're here to ensure your stay with us is exceptional!

4/10 Dåligt

Danielle

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Extra fees nearly doubled the price…. Older hotel, hallways, lobby and vending areas were not that clean.
Bodde här 1 natt i april 2024
Svar från Daniel, Front Desk Supervisor 29 apr. 2024
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the extra fees and cleanliness issues you encountered during your stay. We strive to provide excellent service and maintain high standards of cleanliness throughout our hotel. Your feedback is valuable to us, and we will address these concerns with our team to ensure improvements are made. We hope you'll consider giving us another opportunity to exceed your expectations in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

4/10 Dåligt

Kara

Bodde här 1 natt i april 2024
Svar från Daniel, Front Desk Supervisor 19 maj 2024
Thank you for taking the time to provide feedback on your recent stay with us. We deeply regret that your experience did not meet your expectations and sincerely apologize for any inconvenience you encountered. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear we fell short during your stay. We hope you will consider giving us another chance to demonstrate our commitment to exceptional hospitality. Thank you once again for your feedback.

10/10 Fantastiskt

Kristy

Gillade: Renlighet och boendets skick och faciliteter
Very friendly staff
Bodde här 2 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 27 apr. 2024
Thank you so much for your feedback! We're thrilled to hear that our staff made your stay enjoyable. We strive to provide exceptional service to all our guests. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

4/10 Dåligt

James

Reste med sin partner
Gillade inte: Renlighet
Patio door didn’t lock properly with a secure latch. Tub was dirty. Room was dark.
Bodde här 1 natt i april 2024
Svar från Daniel, Front Desk Supervisor 27 apr. 2024
Thank you for bringing these concerns to our attention. We sincerely apologize for any inconvenience you experienced during your stay. Ensuring the comfort and satisfaction of our guests is our top priority, and we regret that we fell short in this instance.We have notified our maintenance and housekeeping teams about the issues you mentioned regarding the patio door, tub cleanliness, and room lighting. Rest assured, we will take immediate steps to address these issues and ensure that they are resolved promptly.We appreciate your valuable feedback, as it helps us identify areas for improvement and deliver a better experience for all our guests. If there's anything else you'd like to share or if you have any further concerns, please feel free to reach out to our guest services team. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay.

10/10 Fantastiskt

Samuel

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Balcony
Bodde här 2 nätter i januari 2024
Svar från Daniel, Front Desk Supervisor 23 apr. 2024
We're delighted to hear that you enjoyed the balcony during your stay! It's always wonderful to have a space where guests can relax and take in the surroundings. Thank you for sharing your positive feedback with us, and we hope to welcome you back for another enjoyable experience soon. If there's anything else you loved about your stay or anything we can improve upon for next time, please feel free to let us know!

10/10 Fantastiskt

Barbie

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I love the layout of the room. I would definitely stay at this property again.
Svar från Daniel, Front Desk Supervisor 23 apr. 2024
We're thrilled to hear that you loved the layout of your room! Creating a comfortable and welcoming space for our guests is always our top priority, and it's fantastic to know that we hit the mark with you. Thank you for choosing to stay with us, and we can't wait to welcome you back for another wonderful experience in the future. If there's anything specific you'd like to see during your next stay or any special requests you have, please don't hesitate to reach out. We're here to make your next visit just as fantastic as the last one!

10/10 Fantastiskt

Kenya

Reste med sin partner
Gillade: Renlighet och bekvämligheter
The room and the view was great… and staff was wonderful
Bodde här 1 natt i april 2024
Svar från Daniel, Front Desk Supervisor 23 apr. 2024
We're delighted to hear that you enjoyed your room, the view, and that our staff made your stay wonderful! Providing exceptional service and comfortable accommodations is what we strive for, and it's rewarding to know that we succeeded in making your visit memorable. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more special, please don't hesitate to let us know.

10/10 Fantastiskt

Donald

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 23 apr. 2024
We're absolutely thrilled to receive a perfect score from you! Thank you for taking the time to share your experience and for awarding us with a 5 out of 5. Your satisfaction means the world to us, and it's incredibly rewarding to know that we exceeded your expectations. We're delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything we can do to make your next visit even more outstanding, please don't hesitate to reach out.

10/10 Fantastiskt

Randall

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was great
Bodde här 1 natt i april 2024
Svar från Daniel, Front Desk Supervisor 21 apr. 2024
Thank you for taking the time to leave us a fantastic 5-star rating! We're thrilled to hear that you had a great experience during your stay with us. If there's anything specific you loved or any feedback you'd like to share, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back soon for another wonderful stay!

10/10 Fantastiskt

Lettaryl, Denver

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff was amazing my family got a big dose of that VA Beach southern hospitality. We'd like to give a special thanks to: Shae, Daniel, Dan, Quinn, and Judy!! Thank you all so much, we will be back.
Bodde här 7 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 21 apr. 2024
We are absolutely delighted to receive your glowing feedback! It brings us immense joy to know that you and your family experienced the warmth of Virginia Beach's southern hospitality during your stay with us. Shae, Daniel, Dan, Quinn, and Judy are indeed exceptional members of our team, and we are thrilled that they made your time with us memorable. Your kind words mean the world to us, and we are already looking forward to the pleasure of hosting you again in the future. Until then, safe travels and warm wishes from all of us here at Ocean Sands Resort!

10/10 Fantastiskt

Gina

Bodde här 1 natt i april 2024
Svar från Daniel, Front Desk Supervisor 6 maj 2024
We're thrilled to receive a perfect rating from you! Thank you for choosing to stay with us and for taking the time to share your feedback. If there's anything specific you loved about your experience or any suggestions you have for improvement, we'd love to hear them. Looking forward to hosting you again in the future!

10/10 Fantastiskt

Gina

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was a nice and beautiful place to stay but you can’t walk around your hotel room barefoot without your feet turning black from dirty floor.
Bodde här 2 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 16 apr. 2024
Thank you for your feedback. We apologize for the cleanliness issue you experienced in your room. We'll address this with our housekeeping team to ensure it doesn't happen again. If there's anything else we can assist you with, please let us know. We appreciate your understanding.

6/10 Okej

nANCY

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 16 apr. 2024
Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. We value your input and will use it to improve. If there's anything specific you'd like to share about your stay, please feel free to do so. We hope to have the opportunity to better serve you in the future.

2/10 Väldigt dåligt

Karizma

Gillade inte: Renlighet och boendets skick och faciliteter
There were roaches unfortunately we saw quite a few 😭
Bodde här 2 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 15 apr. 2024
We're deeply sorry to hear about your experience with roaches during your stay. This is certainly not the standard we aim to uphold, and we understand how distressing it must have been for you. Please accept our sincerest apologies for any inconvenience or discomfort this may have caused. Rest assured, we take cleanliness and pest control very seriously, and we are taking immediate action to address this issue. Your feedback is incredibly valuable to us, and we will do everything in our power to ensure that such incidents do not occur in the future. If there's anything we can do to make it right or if you have any further concerns, please do not hesitate to reach out to us directly. We truly appreciate your honesty and hope to have the opportunity to regain your trust in the future.

10/10 Fantastiskt

DONTE L, High point

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Love the fact bacony looks over the beach as you can hear the waves at night so relaxing!Had a full kitchen with pots,pans,utensils and everything you need to cook!We did have a few sugar ants but wasn't enough to take a star away.We would definitely stay here again!
Bodde här 2 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 15 apr. 2024
Thank you so much for your wonderful review! We're thrilled to hear that you loved the view from your balcony and found it relaxing to listen to the waves at night. It's great to know that you appreciated the fully equipped kitchen and found it convenient for your stay. We apologize for any inconvenience caused by the presence of sugar ants, and we appreciate your understanding. Your feedback helps us improve, and we'll address this matter to ensure a more seamless experience for future guests. We're delighted to hear that you would stay with us again, and we look forward to welcoming you back for another enjoyable stay by the beach!

6/10 Okej

Sulaiman

Bodde här 1 natt i april 2024
Svar från Daniel, Front Desk Supervisor 5 maj 2024
Thank you for taking the time to share your feedback with us. We value all guest experiences, and your review is important to us. If there are any specific areas where you feel we can improve or if there were any issues during your stay that we can address, please don't hesitate to let us know. We strive to provide exceptional service and comfort to all our guests, and your insights help us in our continuous efforts to enhance our offerings. We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience.

10/10 Fantastiskt

Katherine

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I loved the view!
Bodde här 2 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 15 apr. 2024
Thank you for your glowing review! We're thrilled to hear that you loved the view from your room. Providing our guests with memorable experiences is always our goal, and we're delighted that we could contribute to your enjoyment of your stay. If there's anything else we can do to enhance your experience further or if you have any additional feedback, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!

8/10 Bra

judy

Gillade: Renlighet
Bodde här 2 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 12 apr. 2024
We appreciate your feedback and are glad to see you had a mostly positive experience during your stay. We're committed to continually improving our services and facilities, so if there's anything we can do to turn that 4 into a 5 for your next visit, please feel free to share your suggestions with us. We value your input and hope to have the opportunity to exceed your expectations in the future!

8/10 Bra

Roman

Gillade: Renlighet och boendets skick och faciliteter
Everything was great!
Bodde här 4 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 9 apr. 2024
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we're delighted that you would rate us so highly. We're always striving to provide excellent service and amenities to our guests, and we're glad to hear that we hit the mark for you. If there's anything specific you enjoyed or anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

6/10 Okej

Jeffrey W

Reste med familjen
Gillade inte: Renlighet
Property was ok at best. Parking was horrible room was kinda dirty not really the “resort” feel employees didn’t really care. Check in was painfully slow with only 1 person seemed as everyone that stayed this weekend was smoking on the balcony. Oh and ants all over the kitchen
Bodde här 4 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 9 apr. 2024
I'm sorry to hear about your disappointing experience at our hotel. We truly apologize for the inconvenience you faced with parking, cleanliness, and the overall atmosphere. Your feedback is invaluable to us, and we take it seriously in our efforts to improve. Rest assured, we will address these issues promptly to ensure a better experience for our guests in the future. We appreciate your patience and hope you'll consider giving us another chance to exceed your expectations. If you have any further concerns or feedback, please don't hesitate to reach out to us directly.

8/10 Bra

Darlene

Reste med familjen
Gillade: Boendets skick och faciliteter
The location was great being right on the boardwalk and walkable to amenities. The pool and hottub were great. The room was spacious, with a full kitchen, 2 baths with a whirlpool tub.The balcony was nice, the bed was comfortable, towels were great and plentiful. But, the furniture was old, having soiled upholstery and the comforter was soiled. The carpeting was dark and you could see dirt around all of the edges. With that said, I would go back, because the amenities out wayed the issues. The staff was great. I just hope they replace the furniture and clean the carpeting better.
Bodde här 2 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 9 apr. 2024
Thank you for your detailed feedback and for choosing to stay with us. We're delighted to hear that you enjoyed the great location, amenities such as the pool and hot tub, and the spaciousness of your room with its full kitchen and whirlpool tub. We're also glad that you found our staff to be great.We apologize for the issues you experienced with the furniture, comforter, and carpeting. Please know that your comments have been shared with our management team, and we will work diligently to address these concerns and ensure that our accommodations meet the highest standards of cleanliness and comfort.We appreciate your understanding and willingness to return despite the issues encountered. Your satisfaction is important to us, and we look forward to the opportunity to welcome you back for an even more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Fantastiskt

Maria

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I loved the fact that you can go there to relax or to be adventurous .
Bodde här 3 nätter i april 2024
Svar från Daniel, Front Desk Supervisor 9 apr. 2024
We're thrilled to hear that you enjoyed your stay with us! It's fantastic to know that you appreciated the versatility of our property, whether you were seeking relaxation or adventure. Providing a diverse range of experiences for our guests is something we strive for, and we're delighted that we could meet your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.