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Recensioner av Best Western Plus Warsaw

2.5 out of 5
Best Western Plus Warsaw
3825 Lake City Hwy, Warsaw, IN

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 228 av 577 recensioner" "
8 - Bra i betyg. 162 av 577 recensioner" "
6 - Okej i betyg. 78 av 577 recensioner" "
4 - Dåligt i betyg. 49 av 577 recensioner" "
2 - Väldigt dåligt i betyg. 60 av 577 recensioner" "

8,0/10

Renlighet

8,2/10

Personal och service

7,8/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Karen, Kokomo

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Karen, Kokomo

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Karen, Kokomo

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love it
Bodde här 1 natt i maj 2024

8/10 Bra

Emily

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall a great stay for Fat and Skinny Tirefest!
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Sandra. E

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Lisa Marie

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff,rooms and Breakfast were perfect!! Thank you!!!!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Sandra. E

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Jason

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The visit was fine until every night we had to smell the strong odor of someone smoking weed in the building and outside the building. I checked and there is no recreational drug use in the state of Indiana. I brought it up on 3 different occasions. At one point the lady at front desk confirmed that she smelled it on the offenders as they came in the building and did not stop them at that point. My son has asthma and had more than one coughing fits as a result. The fact that this establishment ignored state drug laws and federal Clean air laws (no smoking indoors) is unacceptable. I inquired about getting a refund and was informed that they didn't even have a regular manager that could refund or offer any compensation to my complaints. I was given a phone number to call and got no answer when I tried. Over all i would not recommend this skunk stinking weed hut to anyone.
Bodde här 3 nätter i april 2024
Svar från GM 12 maj 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Fantastiskt

Rachel, North Webster

Reste med sin partner
Gillade: Bekvämligheter
Very clean. Easy to check in. Quiet. Privacy.
Bodde här 1 natt i maj 2024
Svar från GM 11 maj 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bra

Donald, Brownsburg

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Have stayed at other similar hotels in Warsaw, and the Best Western compares favorably. Only issue is shower water pressure. I get saving water = low flow shower heads. But if it takes 3x longer to shower, are we really saving water? Breakfast was good and property is in good condition. Would suggest upgrading the TV interface. Not many channels displayed what was showing, as is common in most hotels.
Bodde här 1 natt i maj 2024
Svar från GM 7 maj 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Väldigt dåligt

Doyle

Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had three separate hotels for my weeklong stay due to hotel rooms being taken up by contractors staying in the area, and Best Western's bed and pillows were the best BY FAR.
Bodde här 2 nätter i april 2024
Svar från GM 7 maj 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okej

ROMAN, Lakewood

Bodde här 3 nätter i april 2024
Svar från GM 28 apr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Okej

Bruce

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024
Svar från GM 28 apr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Okej

Lloyd

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
breakfast was not what expected
Bodde här 1 natt i april 2024
Svar från GM 23 apr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Fantastiskt

Caitlain

Bodde här 1 natt i april 2024
Svar från GM 10 maj 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Jamie

Gillade: Boendets skick och faciliteter
Nice clean
Bodde här 3 nätter i april 2024
Svar från GM 18 apr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

8/10 Bra

Kamilah

Bodde här 6 nätter i april 2024
Svar från GM 7 maj 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

JUNE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM 21 apr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Kevin

Reste i grupp, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and new
Bodde här 1 natt i april 2024
Svar från GM 18 apr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Fantastiskt

Jeanette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean
Bodde här 1 natt i april 2024
Svar från GM 18 apr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

6/10 Okej

Marie

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pool was over chlorinated and my nephews eyes were still burning after leaving the pool and going to the room. The elevator was broken for over three days!! and we had to walk to the second floor my 75 year old mother went very slow.
Bodde här 3 nätter i april 2024
Svar från GM 10 apr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Fantastiskt

Eliana

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
El sitio es muy limpio
Bodde här 4 nätter i mars 2024
Svar från GM 2 apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Tiffani, Greenfield

Bodde här 1 natt i mars 2024
Svar från GM 21 apr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Tesia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and helpful front desk staff!!
Bodde här 1 natt i mars 2024
Svar från GM 28 mars 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Stan, Richmond

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från GM 28 mars 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bra

John

Gillade: Renlighet och personal och service
This is obviously an older property and has been renovated. The room and bed were clean but things like the trim and fixtures and carpeting are not in the best shape. The elevator was also out of order when we stayed there. But the staff was helpful (rearranging the room accommodations because my wife had just had knee surgery and can't use stairs yet). Quiet and safe area. A good budget option for an area motel.
Bodde här 1 natt i februari 2024
Svar från GM 28 mars 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Brooke

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Krista 1 mars 2024
Brooke,Thank you so much for your review of your stay with us! We are so glad to see that you enjoyed your stay! We hope to see you again!Thank you,KristaArea Manager

10/10 Fantastiskt

Osman

Bodde här 1 natt i februari 2024
Svar från Krista 25 feb. 2024
Osman,Thank you so much for your review of your stay! We hope to see you again.Thank you,KristaArea Manager

10/10 Fantastiskt

Lisandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Krista 22 feb. 2024
Lisandra,Thank you so much for your review of your stay! We are so glad that you enjoyed your stay with us!Thank you,KristaArea Manager

2/10 Väldigt dåligt

Gabriel

Gillade: Personal och service
Gillade inte: Renlighet
La habitación estaba limpia pero las camas estaban sucias las sábanas de las dos camas
Bodde här 1 natt i februari 2024
Svar från Krista 22 feb. 2024
Muchas gracias por tu reseña de tu estancia. Lamentamos mucho que las sábanas de su habitación estuvieran sucias. ¡Trabajaremos con nuestro equipo para ver por qué sucedió esto!KristaGerente de área

2/10 Väldigt dåligt

Marcelino

Bodde här 8 nätter i februari 2024
Svar från GM 28 mars 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Fantastiskt

Patricia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved the whole place! The staff were friendly and helpful. Patty even went out of her way to help me with lighting. The whole place was clean and comfortable. What I really liked was the bathroom, because it had hand rails in the tub . Having trouble with my legs , so the rails were a big help. Will definitely stay here again
Bodde här 3 nätter i februari 2024
Svar från Krista 14 feb. 2024
Patricia,Thank you so much for your review of your stay! We are so glad to hear that you enjoyed the staff and the property! We look forward to having you stay with us again!Thank you,KristaArea Manager

10/10 Fantastiskt

Luanne

Bodde här 1 natt i februari 2024
Svar från Krista 7 feb. 2024
Luanne,Thank you for your review of your stay! We are so glad to hear that you enjoyed your stay. We hope to see you again!Thank you,KristaArea Manager

4/10 Dåligt

Eva

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
My stay went ok except when I told the front desk that the trash in the foyer was stinking really bad he said it wasn't his job so I had to smell nasty trash all night I was really upset about it
Bodde här 1 natt i februari 2024
Svar från Krista 7 feb. 2024
Eva, Thank you for your review and I'm so sorry that the front desk agent didn't take care of the trash because that is something that he should have done. We will talk with him about this and get it corrected. Thank you,KristaArea Manager

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly, and helpful.
Bodde här 1 natt i januari 2024
Svar från Krista 7 feb. 2024
Stephanie,Thank you for your review of your stay! We are so glad to hear that you enjoyed your stay. We hope to see you again!Thank you,KristaArea Manager

8/10 Bra

Jenni

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Krista 25 feb. 2024
Jenni,Thank you so much for your review of your stay! We hope to see you again.Thank you,KristaArea Manager

10/10 Fantastiskt

Eliana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The transportation
Bodde här 3 nätter i januari 2024
Svar från Krista 25 feb. 2024
Eliana,Thank you so much for your review of your stay! We hope to see you again.Thank you,KristaArea Manager

4/10 Dåligt

Jacqueline

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Nicole 22 jan. 2024
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Fantastiskt

Dale

Bodde här 1 natt i december 2023
Svar från Krista 25 feb. 2024
Dale,Thank you so much for your review of your stay! We hope to see you again.Thank you,KristaArea Manager

8/10 Bra

Gabriel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stay is very good.
Bodde här 1 natt i december 2023

8/10 Bra

Wael

Gillade inte: Boendets skick och faciliteter
Breakfast was decent, room size and amenities are good. Main floor mens bathroom urinal was out of order for the day, clerk didn’t bother to provide the big towels for the pool, bathroom floor tiles were broken, shower gel and shampoos were minimal and when asked to give more, we just received one. This is a Christmas Eve, so the hotel was quite, which was good. Cleanliness in the room and loung were good.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Nezir

Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Jessica

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Krista 7 dec. 2023
Jessica,Thank you for your review of your stay! We are so sorry to hear you did not enjoy your stay with us and would love to hear more about it so we can improve! Thank you,KristaArea Manager

6/10 Okej

Amy

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Elevator and ice machine broken
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Kerry

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good prices
Bodde här 1 natt i november 2023

4/10 Dåligt

Jonathan

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Needs Work
Entered the hotel and was informed the elevator was out of service, and we would be on the second floor. We entered the room to find sour gummy worms sitting at various places throughout the room ( on top of the mirror, tvs, etc). The tile flooring in the bathroom was loose and the floor underneath felt spongy. The tub would not drain, and when we went to call the front desk we discovered that the phone was not connected to the wall and was missing buttons. The young man at the front desk was new, but was extremely helpful. Once we walked down the stairs to get help with the tub, he came right away and was able to plunge it. We were concerned breakfast would not be good, but that was quite good. We did question if the waffle mix was OK because we noticed dark chunks in it. Turns out the advertised "original" waffle batter was birthday cake batter with sprinkles.
Bodde här 1 natt i november 2023
Svar från Krista 3 dec. 2023
Jonathan, Thank you for your review! I am very sorry for the state of your room at check in! I will be talking to our housekeeping supervisor about these issues to make sure they are corrected and do not happen again to any of our guests! I'm so glad to hear that the front desk agent was able to solve your tub draining issue quickly! We do have different flavored waffle batter we provide our guests and some of them have chunks of fruit or in your case sprinkles! Thank you,Krista

10/10 Fantastiskt

Gilbert

Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Donald

Bodde här 1 natt i november 2023
Svar från Krista 20 nov. 2023
Donald,Thank you for your review of your stay! We are so sorry to see you did not enjoy your stay and would love to hear more about it so we can improve our service. Thank you,KristaArea Manager

4/10 Dåligt

Caryn L

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Property not managed well
Upon check in the front desk system was down, the elevator was out and I had to carry my 50lb suite case up two flights of stairs. My stay was for 4 nights and no one cleaned the room while there and had to track down towels myself. Also, there was no lights in the parking lot.
Bodde här 4 nätter i november 2023
Svar från Krista 20 nov. 2023
Caryn,Thank you for your review of your stay. Yes unfortunately our internet was out for about 16 hours which took our system down due to a cut fiber somewhere in town. Our elevator is down for the safety of our guests while we are waiting for a part to come in and we are only renting 1st and 2nd floor during this time. I'm very sorry to hear that housekeeping did not come and clean your room during your 4 nights, someone should have been there every day to check on your room and see if you need anything. I will address this matter with our housekeeping team to figure out where the miss-step there was. Thank you again for your feedback to help improve our team! KristaArea Manager