Bekvämlighet

Recensioner av citizenM Washington DC Capitol

4 out of 5
citizenM Washington DC Capitol
550 School St SW, Washington, DC

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 1174 av 1766 recensioner" "
8 - Bra i betyg. 365 av 1766 recensioner" "
6 - Okej i betyg. 138 av 1766 recensioner" "
4 - Dåligt i betyg. 54 av 1766 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 1766 recensioner" "

9,6/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Anette

Bodde här 1 natt i januari 2024
Svar från Taylor James 23 mars 2024
Dear Anette, Thank you for taking the time to leave us with such an exceptional rating. We hope to host you again in the near future.

8/10 Bra

olga

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are very compact. Vanity is located outside the bathroom. There is not coffee maker And not iron either. This is important to get a crispy collar before a meeting
Bodde här 5 nätter i maj 2024

10/10 Fantastiskt

janie

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
it was great although my ac didnt work correctly in my room
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Joaquin

Affärsresenär
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
For starters the service was quite bad, in 3 days they never made the room, no soap on the shower, the room was "fully" automated but the iPad control was extremely slow and a pain to use, I had to use my phone to watch TV because the selection of channels was very limited and, finally, the food in the restaurant was plainly bad, not to mention that they had cold sandwiches and the food toaster didn't work The hotel claims that you're saving the world by staying with them, but they charge as much as a "full service" hotel! Oh by the way, if you want a 2 hour late check-out, you have to pay over $80!!!
Bodde här 3 nätter i maj 2024

6/10 Okej

Ivette

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
The hotel was very cool and clean. The rooms were too too small! I have stayed at hotels in cities and in other countries and I have never had to climb over my husband to get out of bed! The shower was in the bedroom! No privacy at all!
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Fernando

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Attention very nice and helpful
Bodde här 3 nätter i maj 2024

6/10 Okej

Brendan

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Very limited food options, at some points there was no working oven and very little is located nearby after 6pm. Being served burnt popcorn after a half an hour wait is not ideal. The breakfast provided seemed fine but has an additional cost as well. You were also given the option to select what days cleaning service was being provided and an employee began to enter on an unexpected day as I was getting changed out of my travel clothes. I'm not sure why as it was not a cleaning day and the room was ready to be occupied.
Bodde här 6 nätter i april 2024

8/10 Bra

William

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One issue was the self check in. There was a person to assist but I do like the personal touch. I did NOT like the iPad control for all room functions I.e. TV control, climate control and lights control.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Dohyung, BAYSIDE

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great place to stay
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Alisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a great little hotel that is very much like a European boutique hotel. It’s clean and comfortable, with easy check in and check out. Much less expensive alternative than staying in the navy yard near the stadiums. Great place!!
Bodde här 1 natt i maj 2024

8/10 Bra

Lesley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved this hotel. The room was very comfortable with everything you might need close by. The room was not very big - but Really well thought out. The only downside was breakfast which was a little chaotic.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Luis

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room is unique and great for one person. I loved it.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Dorothy M

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024

6/10 Okej

Erika

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Ruby

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I didn't like the noisy bed but I slept great on it once I slept. The room was cozy and comfortable with a lot of modern touches.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Donovan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
unique decor and a sense of personality that was engaging and fun. the whole room ipad control was great as well as being a good information center. This is a great place for the solo or couples traveler. Beware the night curtain as they are extremely good and if you don't set an alarm, you won't notice that it has become day... but that might also be a plus.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Jawan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is such a wonderful place. It was very modern clean in the stack of very approachable. This was a great stay the room as well. The bed was comfortable, and I love how they controls everything in the room.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Kathleen, Norristown

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is my go to hotel when I visit DC. It's a great location and has a cool vibe. The staff is always so friendly and helpful. Very clean and great location. I would highly recommend Citizen M hotels.
Bodde här 1 natt i maj 2024

8/10 Bra

Lars

Affärsresenär
Gillade: Renlighet
It was a very different hotel. I liked it and am looking forward to my next stay. The hallways were kind of dark and some of the app room controls were not ideal.
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Christine, Apollo Beach

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Live this small space concept! It’s comfortable, cozy and fun! And the price is right! Great location! We walked to the capital and many museums comfortably. I will definitely stay again next time I’m in DC.
Bodde här 3 nätter i april 2024
Svar från Hotel Management Team 8 maj 2024
Hey CitizenChristine,So glad to hear you're loving the small space concept – cozy, comfortable, and fun, just like you said! And isn't it great when you find the perfect balance between affordability and quality? Walking distance to the Capitol and museums? That's the cherry on top! We can't wait to host you again during your next D.C. adventure. See you soon!

10/10 Fantastiskt

McKenna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really enjoyed the creativity of this hotel. The staff was very friendly and the room was amazing. Very good for solo or couple traveling if you don’t need a lot of space
Bodde här 1 natt i april 2024
Svar från Hotel Management Team 8 maj 2024
Hey CitizenMcKenna,I'm thrilled you enjoyed our hotel's creativity – we like to think of it as our canvas! Our staff aims to be as welcoming as a sunbeam on a chilly day, and our rooms? Well, they're so amazing they might just give you a little "wow" moment. Perfect for travelers who prefer to dance together rather than getting lost in a sea of space! Thanks for the rave review, and we'll be here to sprinkle more creativity on your next visit!

10/10 Fantastiskt

Jose L

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The place is very trendy the vibe is cool most of the staff is nice and helpful. The breakfast is really good!
Bodde här 4 nätter i april 2024
Svar från Hotel Management Team 8 maj 2024
Hey CitizenJose,Sounds like you've landed in the heart of trendy-town! With vibes as cool as a cucumber and a staff as friendly as a neighborhood Spider-Man, it's the perfect recipe for a great stay. And let's not forget about breakfast – a real winner to kickstart your day! Thanks for the awesome review, and we can't wait to have you back for more trendy adventures!

10/10 Fantastiskt

Sara, Corning

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was so helpful and nice. Parking was a little rough but once I was parked I was able to use the metro system to get around!
Bodde här 2 nätter i april 2024
Svar från Hotel Management Team 8 maj 2024
Hey CitizenSara,Glad to hear our staff made your stay smooth sailing! Parking can be a bit of a puzzle sometimes, but it sounds like you cracked it. And hey, who needs a car when you've got the metro at your doorstep? Thanks for the feedback, and we hope to welcome you back soon for more adventures!

8/10 Bra

Marie-Pier

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 6 nätter i april 2024
Svar från Hotel Management Team 8 maj 2024
HeyCitizenMarie-Pier,Short and sweet – I like it! If there's anything else you need or want to share, just give me a shout!

8/10 Bra

Rong Rong

Reste med sin partner
Gillade: Renlighet
We really liked the location of the hotel and how convenient parking was as we found street parking right when we arrived. Unfortunately, the staff seems to be over whelmed with the amount of guest during check out and restaurant. The hotel room is very modern and we loved the iPad controls as well as the black out curtain but our sink barely had water coming out and our hand soap pump was broken. Other than that we were fine we with everything else.
Bodde här 2 nätter i april 2024
Svar från Hotel Management Team 8 maj 2024
Hey CitizenRong,It's fantastic to hear you enjoyed our hotel's convenient location and easy parking! However, I'm sorry to hear that the staff seemed overwhelmed during your visit – we'll definitely look into ways to improve efficiency during peak times. Despite the hiccups, I'm glad you appreciated the modern amenities in your room, like the iPad controls and blackout curtains. I'll make sure our maintenance team addresses the issues with the sink and hand soap pump right away. Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for a smoother experience next time!

10/10 Fantastiskt

Dennis

Reste med familjen, Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Property Is nice I do wish the bathroom was bigger but overall nice hotel
Bodde här 1 natt i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenDennis, Glad to hear you enjoyed our property! We'll take note of your feedback about the bathroom size – after all, comfort is key. Thanks for choosing to stay with us, and we hope to see you again soon for another enjoyable stay!

8/10 Bra

Olivia Rodríguez

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Keila, Miami

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
small cozy room
Bodde här 3 nätter i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenKeila,Sounds like you found your little slice of coziness! Sometimes, it's the small spaces that feel the most like home. We're glad you felt comfortable during your stay, and we hope to welcome you back for more cozy vibes in the future!

10/10 Fantastiskt

charles

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very modern and hip…small room but everything u need…well a coffee maker would have been good….the breakfast for 20$ extra well worth it….very friendly staff
Bodde här 4 nätter i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenCharles,Sounds like you got the full modern and hip experience! A small room with all the essentials – maybe just missing that coffee maker to kickstart your mornings? But no worries we have coffee downstairs to give you that caffeinated kickstart you're looking for. Glad breakfast made up for it, right? and of course, our friendly staff are always here to make your stay as pleasant as possible.

10/10 Fantastiskt

Samuel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love everything)) Nice hotel and staff
Bodde här 3 nätter i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenSmauel,What a delight to hear! We're thrilled you loved everything about your stay, from our hotel to our wonderful staff. Can't wait to welcome you back for more fantastic experiences in the future!

10/10 Fantastiskt

Kathryn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was great - compact but so well-designed that the small size was no problem! The lights, blinds, etc. are controlled from an iPad, and you can change the color and ambiance. Very cool. The area itself is close to good areas, but it kind of a boring couple of blocks (but not dodgy). Metro very close, but getting an Uber from this location was hit or miss. About a 25min walk to museums, capitol buildings, etc.
Bodde här 4 nätter i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenKathryn!Sounds like you had a "tiny but mighty" room experience! Who knew compact could be so chic? Controlling lights and blinds with an iPad – now that's what I call living in the future! convenience is the name of the game! Despite the neighborhood's slightly sleepy vibe, it's like the calm before the storm – you're just a stone's throw away from all the action. Thanks for the thorough review, and here's to more colorful stays with us in the future!

8/10 Bra

Maria, Barcelona

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Janice

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay! Everything in walking distance,
Bodde här 3 nätter i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenJanice,Sounds like you had the ultimate "walk in the park" kind of stay! With everything conveniently close by, your trip was probably smoother than a catwalk. Can't wait to have you strutting back through our doors for another fabulous stay!

10/10 Fantastiskt

Sheryll D

Gillade: Renlighet, personal och service och boendets skick och faciliteter
My husband and I first time staying at your hotel and we enjoyed the atmosphere very much. The only thing is the bath towels were a little hard for my skin, but apart from that everything was perfect. Excellent breakfast as well. We will definitely be back👏😇
Bodde här 2 nätter i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenSheryll,Thank you for choosing to stay with us for the first time! We're thrilled to hear that you enjoyed the atmosphere and had a pleasant experience overall. We'll make a note about the bath towels. Delighted that you also loved our excellent breakfast! We can't wait to welcome you both back for another fantastic stay.

8/10 Bra

Griffin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 2 nätter i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenGriffin,Your feedback is truly appreciated! Rest assured, we are committed to creating a positive atmosphere and ensuring your comfort throughout your stay. We're already looking forward to your next visit for more memorable experiences!

8/10 Bra

Lynda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very handy to the National Mall and all the museums and easy 10 minute walk to The Wharf which was great. Good breakfast on offer - I was especially grateful that this included a proper flat white- not the regular drip that is so awful. WiFi was very spotty though and the first night I could not access the internet at all - a concern given I had work to do. Reception on the phone was also quite spotty and I had to leave the building a couple of times so the person on the other end could clearly hear me. Other than that, a clean hotel and helpful staff which I appreciated. This has nothing to do with the hotel but given the location, I am mystified, why are there no good cafes with good coffee nearby? (Starbucks but that definitely cannot be described as good coffee)
Bodde här 4 nätter i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenLynda,Looks like you had the full D.C. experience – from museum-hopping to Wharf-wandering! We're thrilled our breakfast, especially the proper flat white, fueled your adventures. Apologies for the WiFi rollercoaster ride and the phone reception's disappearing act – we'll work on our disappearing acts next! As for the coffee conundrum, we also offer coffee for a better brew. Despite the ups and downs, we're glad you found our hotel spick and span, with a staff ready to save the day. Can't wait to have you back for round two – this time with smoother internet and hopefully, some café magic!

10/10 Fantastiskt

Ana

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall a great experience. Staff is friendly and helpful.
Bodde här 3 nätter i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenAna,Glad to hear you had a fantastic experience! Our staff is all about spreading those good vibes and making sure you feel right at home. Thanks for the thumbs up, and we can't wait to welcome you back for more great times!

10/10 Fantastiskt

Olga

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really good. Modern, friendly, conveniently located
Bodde här 4 nätter i februari 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenOlga,Sounds like you hit the jackpot with your stay! Modern vibes, friendly faces, and a location that's as convenient as your favorite smartphone app – what more could you ask for? Thanks for the rave review!

10/10 Fantastiskt

Mary

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff !!
Bodde här 2 nätter i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenMary,Glad to hear you loved our team! They're like the superheroes of hospitality, here to save the day with their amazing service. Thanks for the shoutout!

10/10 Fantastiskt

Melode

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Yossf

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Good hotel to stay for a weekend, great location as it near the national mall and the wharf
Bodde här 2 nätter i april 2024
Svar från Hotel Management Team 8 maj 2024
Hey CitizenYossf,Sounds like you've found the perfect spot for a weekend getaway! With its prime location near the National Mall and the Wharf, you're right in the heart of all the action. Thanks for sharing your experience, and we hope to welcome you back for another fantastic stay soon!

8/10 Bra

Hua-fen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like its location. I don’t like the room it may suitable for some one but it is not my type.
Bodde här 3 nätter i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenHua-FenLocation check! Room vibes, not so much. It's like finding the perfect pair of shoes, they might look great on someone else, but if they don't fit your style, it's a no-go. We get it! Hopefully, we can find give it another try for a great fit!

8/10 Bra

Ray

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was quiet and clean
Bodde här 2 nätter i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenRay,Quiet as a library and clean as a whistle – we love it when our guests appreciate the peaceful vibes and pristine surroundings. Thanks for the kudos, and we'll keep up the good work!

6/10 Okej

Melissa

Bodde här 2 nätter i april 2024

6/10 Okej

Rebecca

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Really liked the general vibe and the staff was great. Walkable and safe area. Excellent breakfast and mocha. DOWNSIDE is no water pressure, seems like shared ventilation as there were several times that the room was invaded by smoke from another room. Also got locked in the very nicely appointed gym. Need to fix the pressure and add a phone to the gym.
Bodde här 6 nätter i april 2024
Svar från Hotel Management Team 8 maj 2024
Hey CitizenRebecca,Glad to hear you enjoyed the overall vibe and received great service from our staff! It's wonderful that you felt safe and found the area walkable. Our breakfast and mocha surely hit the spot! However, we're sorry to hear about the water pressure issues and inconvenience caused by the shared ventilation. Your feedback is crucial for us to address these concerns promptly. We'll work on fixing the pressure and improving ventilation to ensure a more comfortable stay for all guests. Thanks for bringing these matters to our attention, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a smoother experience next time!

10/10 Fantastiskt

Iyaimi, Miami

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Andrew An

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel, great location! Staffs were very nice and kind. Definitely will stay here again.
Bodde här 4 nätter i mars 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenAndrew,Thanks a bunch for the glowing review! We're thrilled you enjoyed our hotel and our top-notch location. Our staff will be walking on air after hearing your kind words. Can't wait to welcome you back for more CitizenM memories!

4/10 Dåligt

Charlene M

Gillade inte: Renlighet
The rooms were so small and not a lot of choice for food.
Bodde här 2 nätter i april 2024
Svar från Hotel Management Team 8 maj 2024
Hey CitizenCharlene,We're sorry to hear that the room size didn't meet your expectations. While our rooms may be cozy, we strive to make them comfortable for our guests. We'll take your feedback into consideration as we continue to improve our accommodations. Regarding food options, we'll explore ways to enhance our offerings to provide more variety for our guests. The Wharf nearby offers a variety of dining choices within a convenient walking distance. We hope this provides an alternative for your dining needs during your next stay. Thank you for sharing your thoughts, and we hope to have the chance to exceed your expectations in the future.

6/10 Okej

Amanda, Houston

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

8/10 Bra

Mark

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
CitizenM is located in an excellent location to reach the Capital Mall area and Metro stations are close by. Breakfast was good, but we had dinner there and it was awful. Ordered a margherita pizza which was barely edible.
Bodde här 4 nätter i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenMark,Seems like you found our spot perfect for exploring, and breakfast hit the spot! but we're sorry to hear about your disappointing dinner experience. We strive to provide delicious and satisfying meals. We appreciate your feedback and hope to have the opportunity to impress you with a much tastier experience next time!