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Recensioner av Fairmont Washington, D.C., Georgetown

4 out of 5
Fairmont Washington, D.C., Georgetown
2401 M Street NW, Washington, DC

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 1002 av 1289 recensioner" "
8 - Bra i betyg. 203 av 1289 recensioner" "
6 - Okej i betyg. 51 av 1289 recensioner" "
4 - Dåligt i betyg. 20 av 1289 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 1289 recensioner" "

9,6/10

Renlighet

9,6/10

Personal och service

9,2/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Alexandra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely hotel
Very nice hotel with a wonderful (but pricey) breakfast buffet and an actual real gym, not just a few free weights and a yoga corner.
Bodde här 2 nätter i april 2019
Svar från PKnapp 25 apr. 2019
Dear Alexandra, We very much appreciate your comments regarding your stay at the Fairmont Washington, D.C. It is always a pleasure to receive feedback from our guests. I am certain that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again for future visits. Sincerely, Pam Knapp Executive Assistant to the RVP & GM

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i november 2018
Svar från PKnapp 29 nov. 2018
Dear Anonymous , We very much appreciate your comments regarding your stay at the Fairmont Washington, D.C. It is always a pleasure to receive feedback from our guests and I will share your comments with our team. I am certain that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again for future visits. Sincerely, Pam Knapp Executive Assistant to the RVP & GM

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2018

10/10 Fantastiskt

Lena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Robert

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från WDC 1 maj 2024
Dear Robert,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Tomohide

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
i have membership for this hotel but i couldn't use wifi. it will be more helpful if you show it how to connect the wifi.
Bodde här 3 nätter i april 2024
Svar från WDC 16 apr. 2024
Dear Tomohide,Thank you for your feedback, on your next visit to our hotel during your check-in process we will review with you how to connect to the internet.Kind regards,Fairmont Washington D.C. Team

8/10 Bra

Kajal

Gillade: Renlighet och boendets skick och faciliteter
food was not great , no welcome and rooms were dusty
Bodde här 5 nätter i mars 2024
Svar från WDC 9 apr. 2024
Dear Kajal,Thank you for sharing feedback. It is very valuable to us as it will assist in improving our offering. We hope to have the pleasure of welcoming you again.Kind regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

William

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från WDC 8 apr. 2024
Dear William,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Carlos

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great stay!
Bodde här 5 nätter i mars 2024
Svar från WDC 5 apr. 2024
Dear Carlos,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Caroline

Reste i grupp, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This is a fabulous hotel that is central to the metro and restaurants. The lobby area is stunning! Wish the beds were a bit comfier for the price. Rooms are a good size.
Bodde här 2 nätter i mars 2024
Svar från WDC 3 apr. 2024
Dear Caroline,Thank you for your feedback and taking the time to review our hotel.Kind regards,Fairmont Washington D.C. Team

8/10 Bra

steve

Reste med familjen, Reste med husdjur
Gillade: Renlighet och boendets skick och faciliteter
I like the location. Staff is helpful. It is pet friendly. ONE thing that bothers me is the smoking are just outside of the doors. I hate walking through smoke on my way out for a walk. Would really be nice to eliminate that and make the property smoke free.
Bodde här 3 nätter i mars 2024
Svar från Ian Fraser 8 apr. 2024
Thank you for your feedback and we are happy to hear that you enjoyed your stay with us. We will most certainly look at moving the smoking area away from the door way to ensure it isn't blowing back in. We appreciate your feedback and we hope to see you again in the near future.Warm regards,Ian FraserDirector, Rooms

6/10 Okej

Komalkirti

There was no water in the room, the minibar lock did not open. They messed up our luggage tags. Not a great experience.
Bodde här 2 nätter i mars 2024
Svar från Ian Fraser 8 apr. 2024
Good morning,Thank you for letting us know about the experience you had while you were with us. I am sorry that you had issues during your stay with us. Unfortunately, one issue seemed to lead into another, the water is in the mini bar so not having the access to that makes it much more challenging. We do have our water refill stations on the guest floors should you be returning with us. We are sorry for the confusion that the luggage tag mix up caused. We will be most certainly following up with the team to ensure this issue is rectified so it doesnt happen to anyone else in the future.Warm regards,Ian FraserDirector, Rooms

10/10 Fantastiskt

Shannon

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Perfect homebase to explore DC and Georgetown. Easy walk to metro station. Very clean. Helpful staff. Valet parking can be slow to get vehicles. Otherwise no complaints.
Bodde här 5 nätter i mars 2024
Svar från WDC 1 apr. 2024
Dear Shannon,Thank you for taking time to post a review and sharing some great information about your stay. We hope to welcome you again on your next visit to Washington D.C.Warm regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Katherine

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Easy check in. Friendly front desk. Amazing amenities!
Bodde här 1 natt i mars 2024
Svar från WDC 1 apr. 2024
Dear Katherine,Thank you for this great review which we will be sharing with our teams. We are thrilled you had such a great experience, and we look forward to your next visit.Kind regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Jeremy

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från WDC 1 apr. 2024
Dear Jeremy,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Judi

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
A convenient location with great service. The staff was friendly and helpful and the beds were comfortable. I would definitely stay here again!
Bodde här 1 natt i mars 2024
Svar från WDC 1 apr. 2024
Dear Judi,What a delight to read to your comments regarding your stay. We will most certainly share your great feedback with all our staff members.Looking forward to your next visit! Best regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

ROBERT, Bedford

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från WDC 1 apr. 2024
Dear Robert,Thank you for this 5-star review.Warm regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Sharlyn

Gillade: Renlighet och boendets skick och faciliteter
Great lounge!
Bodde här 2 nätter i mars 2024
Svar från Ian Fraser 25 mars 2024
Thank you for the positive feedback! We look forward to having you back with us in the future.Warm regards,Ian FraserDirector, RoomsFairmont Washington D.C Georgetown

4/10 Dåligt

Selim

Bodde här 4 nätter i mars 2024
Svar från WDC 15 apr. 2024
Dear Selim,Thank you for taking the time to review our hotel.Kind regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very clean. Very kind customer service. Good location. Would definitely return.
Bodde här 5 nätter i mars 2024
Svar från Ian Fraser 25 mars 2024
Thank you for the positive feedback. I will ensure this is communicated with our team to provide the support to continue to provide this type of customer service. Warm regards,Ian FraserDirector, RoomsFairmont Washington D.C Georgetown

10/10 Fantastiskt

Shaniqua

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff was possibly the best staff I’ve ever encountered at a hotel. The front desk during check in and check out was so helpful and accommodating. I will definitely be returning again. I enjoyed myself and will be back soon. Thank you!!
Bodde här 2 nätter i mars 2024
Svar från WDC 22 mars 2024
Dear Shaniqua,We are so delighted you enjoyed your recent stay and specifically the service provided by our staff. Thank you for this great feedback and sharing it with us. We are looking forward to welcoming you in a near future.Sincerely,Fairmont Washington D.C. Team

10/10 Fantastiskt

robert

Bodde här 3 nätter i mars 2024
Svar från WDC 10 apr. 2024
Dear Robert,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

PAOLA

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This is the second time we stay at fairmont and it never disappoints!! Hotel is quiet allowing restful sleeps. No noises in the hallways or from outside. Beds are ver comfortable and rooms are spacious. Very clean room and areas . Buffet breakfast delicious. Valet parking available. Will defiantly come back !
Svar från WDC 18 mars 2024
Dear Paola,We are delighted you enjoyed your recent stay. Thank you for this wonderful feedback which we will share with our teams. We hope to welcome you again in a near future.Sincerely,Fairmont Washington D.C. Team

10/10 Fantastiskt

Reshmi

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was a beautiful property with excellent facilities, very clean and good service.
Bodde här 2 nätter i mars 2024
Svar från WDC 11 mars 2024
Dear Reshmi,We are so delighted you enjoyed your recent stay and specifically the service provided by our staff. Thank you for this great feedback and sharing it with us. We hope to welcome you again in a near future.Sincerely,Fairmont Washington D.C. Team

10/10 Fantastiskt

Dino

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Have stayed several times over 15 years; consistently excellent facilities and service.
Bodde här 3 nätter i mars 2024
Svar från WDC 11 mars 2024
Dear Dino,We are delighted you enjoyed your stay again this time. Thank you for this wonderful feedback which we will share with our teams. We hope to welcome you again in a near future.Sincerely,Fairmont Washington D.C. Team

10/10 Fantastiskt

Alfred

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från WDC 11 mars 2024
Dear Alfred,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Sharon

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från WDC 5 mars 2024
Dear Sharon,Thank you for this amazing 5-star review,Kind regards,Fairmont Washington D.C. Team

6/10 Okej

Laura

Bodde här 1 natt i mars 2024
Svar från WDC 4 mars 2024
Dear Laura,Thank you for taking the time to review our hotel.Kind regards,Fairmont Washington D.C. Team

6/10 Okej

Caroline

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från WDC 29 feb. 2024
Dear Caroline,Thank you for taking the time to review our hotel.Kind regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Tamar

Gillade: Renlighet och boendets skick och faciliteter
Great experience. Dining and room service were fast and delicious. One thing to note, the gym and pool are open to members and after a busy day, there weren’t any towels left and I had to go back to the room. Another thing is the daily internet charge which isn’t great and is surprising given the other amenities.
Bodde här 2 nätter i februari 2024
Svar från WDC 26 feb. 2024
Dear Tamar,Thank you for sharing feedback. It is very valuable to us as it will assist in improving our offering. We look forward to your next visit.Sincerely,Fairmont Washington D.C. Team

10/10 Fantastiskt

Yona

Bodde här 4 nätter i februari 2024
Svar från WDC 21 mars 2024
Dear Yona,Thank you for this great review.Best regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Sal

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Ian at the check-in desk ungraded us for free without asking! Well done!! Hotel is fantastic!
Bodde här 1 natt i februari 2024
Svar från WDC 23 feb. 2024
Dear Sal,Thank you for this amazing feedback. We are looking forward to welcoming you again in a near future.Warm regards,Fairmont Washington D.C. Team

6/10 Okej

ROBERT, Bedford

Gillade: Renlighet
Bodde här 1 natt i februari 2024
Svar från WDC 23 feb. 2024
Dear Robert,Thank you for taking the time to review our hotel.Kind regards,Fairmont Washington D.C. Team

4/10 Dåligt

Gulnara

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
The Hotel didn't have hot water due to a gas leak and it was very hard to get any information about when the hot water will be available again. On top of that they didn't provide any discounts on our stay due to this inconvenience. For almost a 5 star hotel I expect more. We will NOT be staying here again.
Bodde här 1 natt i februari 2024
Svar från Ian Fraser 21 feb. 2024
Thank you for your feedback regarding your recent stay. We are sorry to read that your overall experience did not meet your expectations and I have shared your feedback with our teams as it will assist in improving our service. We truly value your feedback.Sincerely,Ian FraserDirector, Front Office

10/10 Fantastiskt

Edward

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Really lovely hotel and very close to the heart of Georgetown
Bodde här 2 nätter i februari 2024
Svar från WDC 20 feb. 2024
Dear Edward,We are so delighted you enjoyed your recent stay.We hope to welcome you again in a near future.Sincerely,Fairmont Washington D.C. Team

10/10 Fantastiskt

William, Washington

Bodde här 2 nätter i februari 2024
Svar från WDC 21 mars 2024
Dear William,We are thrilled you enjoyed your recent stay. We look forward to your next visit.Sincerely,Fairmont Washington D.C. Team

10/10 Fantastiskt

Alejandro

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very well located
Bodde här 1 natt i februari 2024
Svar från WDC 20 feb. 2024
Dear Alejandro,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Luis

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Hotel well located, clean and very confortable.
Bodde här 3 nätter i februari 2024
Svar från WDC 14 feb. 2024
Dear Luis,Thank you for this amazing review.Kind regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Eve, Ridgefield

Reste med familjen, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean hotel, attentive staff, pleasant stay
Bodde här 3 nätter i februari 2024
Svar från WDC 12 feb. 2024
Dear Eve,We are delighted you enjoyed your recent stay. Thank you for this wonderful feedback which we will share with our teams. We hope to welcome you again in a near future.Sincerely,Fairmont Washington D.C. Team

10/10 Fantastiskt

Peter, NY

Gillade: Renlighet och boendets skick och faciliteter
The hotel provides efficient service, excellent rooms. The housekeeping service is outstanding.
Bodde här 3 nätter i januari 2024
Svar från WDC 31 jan. 2024
Dear Peter,What a delight to read your review.Thank you for taking time to post a review and we hope to welcome you again.Sincerely,Fairmont Washington D.C. Team

8/10 Bra

Sarah

Gillade: Renlighet och boendets skick och faciliteter
Updated and beautiful
Bodde här 1 natt i januari 2024
Svar från WDC 25 jan. 2024
Dear Sarah,Thank you for this amazing feedback.Kind regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Nana

Bodde här 1 natt i januari 2024
Svar från WDC 21 mars 2024
Dear Nana,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

FCO

Bodde här 1 natt i januari 2024
Svar från WDC 21 mars 2024
Dear FCO,Thank you for this amazing review.Warm regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Leslie

Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från WDC 22 jan. 2024
Dear Leslie,Thank you for this amazing review.We hope to welcome you again in a near future.Kind regards,Fairmont Washington D.C. Team

8/10 Bra

Peter

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från WDC 16 jan. 2024
Dear Peter,Thank you for taking the time to review our hotel.Kind regards,Fairmont Washington D.C. Team

8/10 Bra

Nawaf

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från WDC 16 jan. 2024
Dear Nawaf,Thank you for your reviewing our hotel.Best regards,Fairmont Washington D.C. Team

8/10 Bra

Jennifer

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Not quite as nice as it used to be
Property is still very nice, but the overall experience has gone down hill a bit. No restaurant for dinner or ability to get room service. The location of the hotel makes that challenging - had to order GrubHub two nights to eat since there isn't a lot around there. There was also some trash in the room when I checked in. Nothing shocking, but didn't align with how I understand the Fairmont historically.
Bodde här 3 nätter i januari 2024
Svar från Ian Fraser 17 jan. 2024
Good morning,Thank you for taking the time to let us know about your experience with us. I am sorry that it fell short of our expectations of how your stay should have been with us. We most certainly have In room dining and dinner available with a full menu in our loggia lounge in the lobby. The welcome letter provided has all of menus on it for your reference while in your room. I am most certainly having our housekeeping team do their follow up internally as well as no room room should ever have items left behind in it.Should you be returning in the future please don't hesitate to reach out and let us know of your return.Warm regards,IanDirector, Front Office

6/10 Okej

Gabrielle

Gillade: Boendets skick och faciliteter
Fairmont DC is quickly becoming my favorite spots to return to whenever I can find the time. I decided to stay at the Fairmont this time around based on the amazing reviews. Pros: -Quiet! (Almost too quiet…?) -Safe -The best doorman/valet ever! -Great location, 15 minute walk to Georgetown and 7 minute walk to my favorite coffee shop -Spacious Rooms -Le Labo toiletries :) -Free access to the gym (An actual membership gym under the lobby) Cons: -Cloudy water?? -Wifi is not free -Dustiness in some areas of the rooms (I stayed in two different rooms during my stay) -Decor in rooms were a little dated -Bar/lobby pretty much desolate at night, no nightlife feel/ events (this could be because the restaurant Juniper doesn’t do dinner service?) Overall, I really appreciated how quiet and safe the hotel felt, but with some of the cons I mentioned, I don’t think my stay was worth the price I paid.
Bodde här 1 natt i januari 2024
Svar från WDC 10 jan. 2024
Dear Gabrielle,Thank you for sharing feedback. It is very valuable to us as it will assist in improving our offering. Thank you for taking time to post a review, we sincerely appreciate it.Best regards,Fairmont Washington D.C. Team

6/10 Okej

Gabrielle

Bodde här 3 nätter i januari 2024
Svar från WDC 12 jan. 2024
Dear Gabrielle,Thank you for taking the time to review our hotel.Best regards,Fairmont Washington D.C. Team

10/10 Fantastiskt

Jenny

Bodde här 2 nätter i januari 2024
Svar från WDC 12 jan. 2024
Dear Jenny,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team