Middag och happy hour med utsikt mot trädgården

Recensioner av West End Washington DC, Tapestry Collection by Hilton

3 out of 5
West End Washington DC, Tapestry Collection by Hilton
1121 New Hampshire Ave Nw, Washington, DC

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 517 av 1000 recensioner" "
8 - Bra i betyg. 341 av 1000 recensioner" "
6 - Okej i betyg. 82 av 1000 recensioner" "
4 - Dåligt i betyg. 37 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 1000 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Andreas, Göteborg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell i ett trist läge
Hotellet ligger lite tråkigt till i ett rikt område. Ingen tunnelbana i omedelbara området utan kräver 10 min promenad. I DC blir det lätt upp emot 40 grader i solen så varje minut räknas. I övrigt är rummet bra. Sängarna bekväma och kanalutbudet rätt. På det hela taget ett bra hotell
Bodde här 4 nätter i juni 2019
Svar från General Manager 3 juli 2019
Dear Andreas, Thank you for choosing to stay at the West End part of the Georgetown Collection during your recent travels. Cleanliness and comfort are our top priorities, and we're happy to hear that your accommodations met your needs. We apologize that our location was not ideal for your time in the area, but we're glad your overall experience met your needs. Please come see us again soon! Kojo Aboagye General Manager

8/10 Bra

MAGNUS

Gillade: Renlighet, personal och service och rummets bekvämlighet
Stort rum och bra läge
Stort rum, skön säng, stor bekväm soffa. Bra läge. Några störande småsaker som frenetiskt pipande hissar, avsaknad av safety box på rummet samt att man äter frukosten i lobbyn.
Bodde här 7 nätter i maj 2019
Svar från General Manager 22 maj 2019
Many thanks for your positive rating of West End part of the Georgetown Collection! We're glad that our convenient location was an asset to you. Although some aspects of your stay could have been better, it's great to know you otherwise enjoyed our spacious, comfortable accommodations. We appreciate your kind compliments and hope you'll return! Kojo Aboagye General Manager

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Trevligt rum med bra och centralt läge, frukostutrymmet väldigt litet och ingången till hotellet besvärlig med hög tröskel och höga trappor
Bodde här 2 nätter i april 2019
Svar från General Manager 2 maj 2019
Thank you for sharing your experience with us. Although we are delighted that you were greeted with a nice room and an ideal location, we are saddened that you encountered some difficulties. We will look into the concerns you expressed. Nonetheless, we hope that you were able to maximize most of your stay despite the hiccups. We look forward to seeing you again soon. Kojo Aboagye General Manager

8/10 Bra

Kristin

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Washington
Bodde här 4 nätter i februari 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i januari 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2018

8/10 Bra

Klara

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Ok hotell i bra område
Hyfsat hotell i bra område. Vårt rum var stort och välutrustat. Såg dock en tusenfoting i badkaret vilket kändes lite ofräscht, annars bra. Frukosten var ingen höjdare.
Bodde här 1 natt i november 2018
Svar från General Manager 28 nov. 2018
Dear Klara, It was a delight serving you at West End part of the Georgetown Collection! We're so happy our well-equipped accommodations met your needs as well as our central location. We hope to be your first choice for hospitality whenever you're visiting the DC area! Kojo Aboagye General Manager

8/10 Bra

Thomas

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bra bas för utforskning
Hyfsat läge och bra utgångspunkt för att utforska Washington till fots och med Metron. Rent, trevlig personal. Tillräckligt bra frukost. Bullrande air.cooler var mindre bra och eftersom det är riktigt varmt i juli, så var det inte aktuellt att stänga av den.
Bodde här 3 nätter i juli 2018
Svar från General Manager 13 juli 2018
Dear Thomas, Our team at the West End part of The Georgetown Collection would like to thank you for staying with us during your recent trip to DC. Our location is one of the many benefits of staying with us, and we're so glad you found it ideal for easily exploring the city. We apologize for any inconvenience you experienced with the A/C, and we appreciate your feedback. We hope you choose to stay with us again if you ever return to the area! Kojo Aboagye General Manager

8/10 Bra

Arne

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 2 nätter i juni 2018

10/10 Fantastiskt

Christer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel
Great Hotel in a nice location. Walking distance to both the mall and Georgetown. Good breakfast and friendly staff. I would defenitly stay there again
Svar från General Manager 30 mars 2018
Dear Christer, Thank you for your lovely review of your recent stay with us here at Georgetown Inn West End. We are glad you found our location convenient and that you enjoyed your delicious breakfast. Our team also thanks you for your compliment about their cordial customer service. We look forward to your next visit. Come back soon! Kojo Aboagye General Manager

8/10 Bra

tina, Stockholm

Gillade: Renlighet, personal och service och rummets bekvämlighet
Trevligt hotell, stort rum och god frukost för att vara USA. Bra läget. Hotellet renoverades dock när jag var där.
Bodde här 2 nätter i mars 2018
Svar från General Manager 12 mars 2018
Dear Tina, It was a pleasure hosting you during your recent trip. We're delighted our spacious rooms offered you the ideal place to relax and that our tasty breakfast options were to your liking. Thank you for your patience during our renovation efforts. This work helps us continue to offer an amazing experience to our guests and we look forward to hosting you again when it's complete. Kojo Aboagye General Manager

6/10 Okej

jamie

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Everything was clean and fresh however they didn’t deliver additional towels when we requested. Also were out of coffee pods for 2 of the 3 days we were there. There is a bar next door that was very noisy on the weekend nights we stayed. Avoid rooms that face the street!
Bodde här 3 nätter i maj 2024
Svar från Kojo 20 maj 2024
Your feedback is very important to us. I will share with the managers to use it to improve on our services. We look forward to hosting you again in the futrue.

10/10 Fantastiskt

Mark Alexander Carl, North Sydney

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quiet and very comfortable. Nice size rooms and helpful staff.
Bodde här 4 nätter i maj 2024
Svar från Kojo 13 maj 2024
Thank you for taking the time to complete this survey. Your feedback is very important to us, we will use it to improve and maintain higher quality. We look forward to hosting you again

8/10 Bra

erlinda

Reste med familjen
Gillade: Personal och service
Quiet neighborhood until got awakened at 4:30 am by garbage collection.
Bodde här 2 nätter i april 2024
Svar från Barbara 3 maj 2024
Thank you for staying at West End Washington DC, a Tapestry Collection by Hilton during your visit to our Nation’s Capital. Your review has been received. We appreciate you taking the time to complete our survey and your feedback will be used in areas of improvement.

10/10 Fantastiskt

Roselle

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A very nice place to stay in DC.
Bodde här 2 nätter i april 2024
Svar från Kojo 24 apr. 2024
thank you very much for your review. We are delighted to hear that you enjoyed your stay with us. Do not hesitate to reach out for your future accommodations in the city.

8/10 Bra

Wellington, Hoboken

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
average hotel, clean, staff is friendly.
Bodde här 1 natt i april 2024
Svar från Kojo 19 apr. 2024
Thank you for taking the time to complete this survey. We appreciate your business and look forward to hosting you again in the future.

8/10 Bra

Gerardo

Gillade: Renlighet och boendets skick och faciliteter
The manager on duty, gets a bad attitude
Bodde här 1 natt i mars 2024
Svar från Kojo 4 apr. 2024
Thank you for taking the time to complete this survey. we will use your feedback to improve our service.

6/10 Okej

Jason Scott

This was an adequate hotel
Bodde här 1 natt i mars 2024
Svar från Kojo 4 apr. 2024
Thank you for taking the time to complete this survey. we will use your feedback to improve our service.

4/10 Dåligt

Nancy

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Attached bar very loud.
Bodde här 2 nätter i mars 2024
Svar från Barbara 31 mars 2024
Thank you for staying at West End Washington DC, a Tapestry Collection by Hilton during your visit to our Nation’s Capital. Your review has been received. We appreciate you taking the time to complete our survey and your feedback will be used in areas of improvement.

6/10 Okej

Doug

Reste med sin partner
Gillade: Renlighet och personal och service
The downstairs bar was quite noisy.
Bodde här 2 nätter i mars 2024
Svar från Kojo 26 mars 2024
Thank you for your response. I will share your concerns with management for a quick actionable resolution. We trust that everything else was good with your stay.

8/10 Bra

Kuo Wei, Goshen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Kojo 26 mars 2024
Thank for taking the time to complete this survey. We appreciate your business, and we look forward to hosting again in the future.

10/10 Fantastiskt

Denise

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Will definitely return
Bodde här 1 natt i februari 2024
Svar från Barbara 18 feb. 2024
Hello Denise, we are thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back !

10/10 Fantastiskt

Kirk

Bodde här 1 natt i februari 2024
Svar från Kojo 25 mars 2024
Thank you for choosing the West End and for sharing your positive experience with us. We look forward to hosting you again in the future.

10/10 Fantastiskt

Vanessa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Kojo 12 feb. 2024
Thank you very much for your positive review. We trust to host you again in the future.

10/10 Fantastiskt

Wendie

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The beds are comfortable. The property is well maintained.
Bodde här 1 natt i januari 2024
Svar från Kojo 2 feb. 2024
Thank you very much for your positive review about your recent stay with us. We look forward to hosting you again in the near future.

10/10 Fantastiskt

Kari

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Kojo 16 jan. 2024
Thank you very much for your positive review. We look forward to hosting you again soon

4/10 Dåligt

Ryan

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Kojo 15 jan. 2024
I regret your experience that led to 4 points of feedback level. Your review is important to us, and we will use it to improve on our services.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place
Bodde här 1 natt i januari 2024
Svar från Kojo 8 jan. 2024
Thank you very much for your positive review about your experience with us. We look forward to hosting again in the future.

10/10 Fantastiskt

Nicholas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
the pillows honestly were the best part! lovely room as well!
Bodde här 1 natt i december 2023
Svar från Kojo 8 jan. 2024
Thank you very much for your positive review about your experience with us. We look forward to hosting again in the future.

6/10 Okej

Tracey

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Hotel is in a great location, hotel and rooms really clean Beware! Hotels.com says it is free parking when in fact, there is no parking on site. You need to park a street over and park at the Ritz Carlton for 40 dollars a night with no in out privileges.
Bodde här 3 nätter i december 2023
Svar från Barbara 7 jan. 2024
Thank you for staying at West End Washington DC, a Tapestry Collection by Hilton during your visit to our Nation’s Capital. Your review has been received. We appreciate you taking the time to complete our survey and your feedback will be used in areas of improvement.

10/10 Fantastiskt

Alexandria

Bodde här 1 natt i december 2023
Svar från Kojo 2 feb. 2024
Thank you very much for your positive review about your recent stay with us. We look forward to hosting you again in the near future.

10/10 Fantastiskt

John

Affärsresenär
Gillade: Bekvämligheter
All went well so far
Bodde här 1 natt i december 2023
Svar från Kojo 3 jan. 2024
Thank you very much for taking time to complete this survey. We appreciate you very much and we look forward to hosting you again in the future.

4/10 Dåligt

Chris

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
A nice place to stay. Biggest issue was when I booked through Expedia, self parking was free. Not the case. Management never reached out to me after I left a request to speak to them the afternoon before. Hotel (Hilton) should insure their advertisements are correct.
Bodde här 1 natt i december 2023
Svar från Barbara 8 dec. 2023
Thank you for bringing your concerns to our attention. we sincerely regret for any inconvenience caused regarding the parking situation. Please be assured that we take your feedback seriously, and that this matter will be promptly addressed. Thank you for your patience for choosing to stay with us.

10/10 Fantastiskt

Jean-Baptiste

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel, great area, walking distance to many neighborhoods and shops. Sadly one of the few hotels in dc that doesn’t charge a bullkrap resort fee.
Bodde här 2 nätter i december 2023
Svar från Kojo 3 jan. 2024
Thank you for taking the time to explain your experience. We truly appreciate you and we will use your feedback to improve our services.

6/10 Okej

Jeffrey

Reste med sin partner
Gillade: Personal och service
Property currently undergoing extensive renovations. Good for the future, but noisy and disruptive now. Staff pleasant and helpful. Very limited food options. No late breakfasts at this location. Site is on busy motorway. Not too far from Metro, but area is carcentric and unappealing to pedestrians. Adequate for the conference we attended, but not desirable for travelers seeking an uplifting experience.
Bodde här 4 nätter i november 2023
Svar från Barbara 20 nov. 2023
We appreciate your feedback regarding the noise from the bar, limited breakfast option and the overall experience. We regret for any inconvenience caused. We are committed to improvements and will explore options to enhance the overall experience. Thank you!

6/10 Okej

Mitsunari, Rockville

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 5 nätter i november 2023
Svar från Barbara 20 nov. 2023
Thank you for staying at West End Washington DC, a Tapestry Collection by Hilton during your visit to our Nation’s Capital. Your review has been received. We appreciate you taking the time to complete our survey and your feedback will be used in areas of improvement.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great alternative to the big hotels. Clean, great location.
Bodde här 2 nätter i november 2023
Svar från Kojo 21 nov. 2023
Thank you for taking the time to complete the survey. We appreciate your responds very much.

6/10 Okej

James

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Location and area was great The breakfast bar area had signs stating it was effectively condemned by the local fire service and breakfast was worthy of a 1star review st best! We ended up going to McDonald’s (5min walk) instead!
Bodde här 3 nätter i november 2023
Svar från Kojo 9 nov. 2023
Thank you very much for taking the time to complete this survey, your review is very important to us, and we will use it to improve our services.

4/10 Dåligt

Clorinda, New York

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I spent quite some time prior to my trip attempting to decide where to stay as I would only be in DC for one night. And decided on this place because it gave the allure of being quite fancy given the high price they were charging per night, and based on recent reviews, I took the bait. Obviously, people rated this not based on being qualified travelers, but the location being a good spot, I guess. Although far from any monument or historical places of interest.The guy at the front desk was not professional enough to greet incoming customers. And the room which faced an apartment building ever so near was very disappointing. Thus, there was no view whatsoever and I had to ensure curtains were drawn as to prevent anyone from the other building casually looking at me in my hotel room. Then there was advertisement of the hotel having a restaurant, Cuban none other. Great news for me as I surely assumed the place would have delicious Cuban coffee. The restaurant was practically in the basement and to my surprise, did not serve coffee! I was treated poorly by the waiter who immediately told me that I could not order anything from the menu because Brunch was over and dinner would not begin till 2 hours later. Bewildered why he did not tell me all this prior to sitting me on an uncomfortable bench. It was then that I asked for coffee and then when I was told that a Cuban restaurant in DC did not have coffee! I should have gone with my gut and stayed near Union Station.
Svar från Kojo 6 nov. 2023
Thank you for taking the time to complete this this review. Management has taken notices of your concerns and we will use it to correct and improve on our service.

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly and competent staff. Comfortable room with all the needed necessities. Would recommend this establishment to family and friend.
Bodde här 1 natt i november 2023
Svar från Kojo 6 nov. 2023
Thank you for taking the time to positively rate your experience with us. We will use it to better service our guests.

8/10 Bra

Mary

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not quite up to expectations.
Two beds and a lounger were what I expected to have for 3 ladies overnight. But two beds and a chair instead. Front desk tried to change us rooms but different rate then. Ok went back to original room with a cot. It was fine overall, a few directions were off. No parking across the street and no reservation for said part available. Was told around the next two blocks. Found a block and half next to Hyatt. Cheaper $31 overnight.Restaurant was a surprise as it was more like a basement hangout. So it was overall nice but maybe look elsewhere next time.
Bodde här 1 natt i oktober 2023
Svar från Kojo 30 okt. 2023
Thank you very much for taking the time to tell us about your experience. Your review is very important to us, and we will use it to improve on our services.All the best.

2/10 Väldigt dåligt

Barbara

Bodde här 1 natt i oktober 2023
Svar från Kojo 30 okt. 2023
I regret that you did not have a great stay with us. Your review is very important to us, and we will use it better improve on our services.Thank you.

10/10 Fantastiskt

Aimee

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay. One disappointing thing was the electrical outlet on the lamp fried my mom’s phone cord and she had to buy new cords. Let front desk know and I am still waiting to hear from the manager to see if she can be reimbursed.
Bodde här 6 nätter i oktober 2023
Svar från Kojo 30 okt. 2023
Thank you very much for taking the time to review our property during your recent visit. I regret the issue of your phone cord. As I indicated in my direct message to you, I trust that you are satisfied with it. All the best

10/10 Fantastiskt

ileana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very convenient and comfortable
Great location, very clean and comfortable. About 3 blocks from the subway station. We stayed only for a weekend and wanted a good location as we didn't have much time to spend commuting to places.
Bodde här 2 nätter i oktober 2023
Svar från Kojo 23 okt. 2023
Thank you very much for taking the time to complete this review. It means a lot to us.

6/10 Okej

PIETRO

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The West End is an old building (probably always an hotel), refurbished with, like the name hints, new tapestry. The floors are uneven, the bathroom (at least in my room) was miniscule, the lobby smelled slightly smokey, the room supply basic, and the towels small. Although I appreciated the filtered water supply in the lobby.
Bodde här 3 nätter i oktober 2023
Svar från Kojo 17 okt. 2023
Thank you very much for taking the time to complete this review. Here at the West End, our guests' reviews are very important to us. We will use you review to better serve our guests.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good value
Bodde här 1 natt i oktober 2023
Svar från Barbara 5 okt. 2023
Thank You for Staying at West End Washington, Tapestry Collection by Hilton. We appreciate your feedback! Hope to welcome you back.

10/10 Fantastiskt

Michael

I enjoyed my stay for the long weekend. I was there only for the morning then out all day until the evening. It was fun even with the rain I made the best of it and the stay was great.
Bodde här 2 nätter i september 2023
Svar från Kojo 25 sep. 2023
Thank you very much for your positive review. We look forward to hosting you again.

10/10 Fantastiskt

Stacey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location
Bodde här 2 nätter i september 2023
Svar från Kojo 18 sep. 2023
Thank you very much for positive responds about recent stay with us, we look forward to hosting you again soon.

10/10 Fantastiskt

Elizabeth, Riverside

Reste i grupp
Gillade: Renlighet och personal och service
Walking distance from Foggy Bottom metro. Very clean! Quiet! I was able to check in at 9:30am!
Bodde här 2 nätter i september 2023
Svar från Kojo 12 sep. 2023
Thank you for your review. I am delighted you enjoyed you stay.

10/10 Fantastiskt

Colliette

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beyond expectations
This hotel was beyond what I expected. It smells amazing as soon as you walk in to the lobby. The rooms are so spacious and very clean. The staff was very helpful in helping my friends and I find parking. I now have a favorite place to stay if I need to spend the night in DC!
Bodde här 1 natt i september 2023
Svar från Barbara 9 sep. 2023
Thank you for staying at West End Washington DC, a Tapestry Collection by Hilton during your visit to our Nation’s Capital. We are thrilled to hear that you had a positive experience with us. Our team works to create memorable stays for our guests, and your feedback motivates us. We hope to have the pleasure of welcoming you back in the near future.