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Recensioner av Best Western Watertown Inn and Suites

2.5 out of 5
Best Western Watertown Inn and Suites
3901 9th Ave Se, Watertown, SD

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 222 av 449 recensioner" "
8 - Bra i betyg. 144 av 449 recensioner" "
6 - Okej i betyg. 42 av 449 recensioner" "
4 - Dåligt i betyg. 28 av 449 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 449 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Geoff

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Management 11 maj 2024
Geoff, thank you for you recent review! We appreciate the 5/5!!

10/10 Fantastiskt

Stephanie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place for a family room was nice pool was great!!!
Bodde här 1 natt i maj 2024
Svar från Maria Moeller 6 maj 2024
Thank you so mush for the awesome feedback. We are glad that you enjoyed your stay at our hotel. Hope to see you again soon!

6/10 Okej

Erica

Was a good start just had a word smell in the hall’s
Bodde här 2 nätter i april 2024
Svar från Maria Moeller 29 apr. 2024
We appreciate your honest feedback and we apologize for the negative experience you had during your stay our hotel. We take your concerns seriously and I have spoken to our maintenance department to address this issue.Thank you and Thank you for choosing best Western Inn & Suites Watertown SD.

8/10 Bra

Shelli

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and updated property. Nice staff.
Bodde här 2 nätter i april 2024
Svar från Maria Moeller 29 apr. 2024
Thank you so much for your feedback. We truly appreciate that you enjoyed your stay at our hotel.Also, Thank you for choosing Best Western Inn & Suites Watertown SD.

8/10 Bra

David

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was perfect for us and grandchildren
Bodde här 1 natt i april 2024
Svar från Management 16 apr. 2024
David, Thank you for your recent review. We are happy to hear your grandkids had a good time!! We hope you chose to stay with us again in the future.

8/10 Bra

Jessie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Maria Moeller 11 apr. 2024
Thank you for choosing Best Western Inn & Suites Watertown SD. My staff and I are glad that you enjoyed your stay with us. Hope to see you soon!

10/10 Fantastiskt

Shannon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was overall fairly clean, except that the coffee table in our room was dirty with food residue and the corners of the laminate were peeling. The carpets in the room also had what seemed to be the same food residue. The breakfast was the standard continental breakfast, everything was good and refreshed often. The pool area was well maintained, however, it was quite busy and very crowded most of the time. I would stay again, but maybe for more of a family getaway and not a couples weekend.
Bodde här 3 nätter i april 2024
Svar från Maria Moeller 8 apr. 2024
Thank you for your feedback. We're sorry to hear that certain aspects didn't meet your expectations. We're taking note of your suggestions as we continually strive to improve our guest experience.Also, we would like to thank you for choosing Best Western Inn & Suites Watertown SD.

10/10 Fantastiskt

Gayla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Maria Moeller 8 apr. 2024
Thank you so much for the 5/5 rating. We are glad that you enjoyed your stay at Best Western Inn & Suites 0 Watertown SD.We hope to see you soon!

10/10 Fantastiskt

Sheila

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff very accommodating and friendly. Rooms very clean and spacious. Fun waterslide! Water slightly cool however. But not enough to keep any of our group from swimming!
Bodde här 1 natt i mars 2024
Svar från Maria Moeller 2 apr. 2024
Thank you, Sheila for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. We are hoping to see you again when you are here in Watertown SD. Also, Thank you for choosing Best Western Inn & Suites.

10/10 Fantastiskt

David

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very Nice place to stay.
Bodde här 3 nätter i mars 2024
Svar från Management 24 mars 2024
David, thank you for your recent review. We value your feedback and hope you chose to stay with us again!

10/10 Fantastiskt

Nancy

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Management 11 mars 2024
Nancy, thank you for your recent response. Your feedback is valued and we are glad you enjoyed your stay!!

10/10 Fantastiskt

Nashaya

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and exceptionally convenient.
Bodde här 1 natt i februari 2024
Svar från Maria Moeller 4 mars 2024
Nashaya, thank you for your recent review. We appreciate your feedback. We hope you chose to stay with us again in the future.

4/10 Dåligt

Jennifer

Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
It is always clean and staff are so nice. For continental breakfast the juice machine was not working and they had the milk locked up so there was only coffee which I don’t drink!!!!
Bodde här 1 natt i februari 2024
Svar från Management 20 feb. 2024
Jennifer, Thank you for your recent review. We appreciate your feedback. Unfortunately, our breakfast keys did get brought home, and the issue was corrected once staff was directed to spare keys. We apologize for the impact on your stay and hope in the future you let us make it right. Take care.

10/10 Fantastiskt

Tyler

Gillade: Renlighet
Bodde här 2 nätter i februari 2024
Svar från Management 10 feb. 2024
Tyler, thank you for 5/5!!!

10/10 Fantastiskt

Audrey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Management 10 feb. 2024
Audrey, thank you for your review!!

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pool area was great. A few more seating options would be great in pool area and for breakfast. Parking lot was overfull, had to make a spot work.
Bodde här 2 nätter i februari 2024
Svar från Management 5 feb. 2024
Thank you for your recent review. Your feedback is valued. We hope you chose to stay with us again in the future.

10/10 Fantastiskt

Steve

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fun
Enjoyed our stay. My grandkids had fun in the pools. The staff were helpful.
Bodde här 1 natt i januari 2024
Svar från Management 24 jan. 2024
Thank you for your recent review, Steve! Your feedback is appreciated. We hope you chose to stay with us again in the future!

10/10 Fantastiskt

Maria

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Maria Moeller 22 jan. 2024
Thank you so much for the perfect review score you have given to our property. We truly appreciate that you enjoyed your stay at Best Western Inn & Suite.We hope to see you soon!Thank you.

10/10 Fantastiskt

Brianna

Bodde här 1 natt i januari 2024
Svar från Management 10 feb. 2024
Thank you for 5/5!!

8/10 Bra

Laura

Reste med familjen
Gillade: Bekvämligheter
Our room heater was very loud
Bodde här 1 natt i januari 2024
Svar från Maria Moeller 15 jan. 2024
Thank you for your awesome review. I did have our heater checked. It was making a little bit of sound because our heaters were working double time because of the EXTREME cold weather outside. I do apologize.

8/10 Bra

Leslie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable amd quiet. Breakfast is available but poor quality
Bodde här 1 natt i januari 2024
Svar från Management 13 jan. 2024
Thank you for your recent review, your feedback is valued.

10/10 Fantastiskt

Terry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
pool area, decor of the hotel, great everything
Bodde här 2 nätter i januari 2024
Svar från Management 12 jan. 2024
Thank you for your recent review, your feedback is valued.

2/10 Väldigt dåligt

Kelsey

Bodde här 1 natt i januari 2024
Svar från Maria Moeller 8 jan. 2024
Thank you for taking the time to provide us with your feedback. We apologize that your stay did not meet your expectation. I hope that next time you are in Watertown SD and stay with us there won't be a confusion with the date of Arrival. Thank you.

10/10 Fantastiskt

Pamela

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Maria Moeller 8 jan. 2024
Thank you for giving us an awesome score. We truly appreciate that you enjoyed your stay with. We are hoping to0 see you again.Thank you.

10/10 Fantastiskt

Ceyanna

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Maria Moeller 30 dec. 2023
Thank you so much for the perfect rate you gave us. My staff and I truly appreciate it. I hope that we will see you next time you are in Watertown SD.

10/10 Fantastiskt

Bill

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Maria Moeller 26 dec. 2023
Thank you so much for the awesome rating you gave us. My staff and I at Best Western truly appreciate it.We are hoping to see you soon.

10/10 Fantastiskt

VICKI

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel stay
Very nice place. Clean friendly staff, good breakfast. Will stay there again
Bodde här 1 natt i december 2023
Svar från Maria Moeller 16 dec. 2023
We are glad that you enjoyed your stay at our hotel. Your awesome review means so much to all of us. Hope to see you soon and Thank you for choosing Best Western Inn & Suites - Watertown SD.

10/10 Fantastiskt

Lauretta

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Maria Moeller 16 dec. 2023
Thank you so much for giving us a perfect rating. We truly appreciate it. Hopefully, we will see you next time that you will be back in Watertown SD.once again, thank you and thank you for choosing Best Western Inn & Suites - Watertown SD.

8/10 Bra

Joel

Bodde här 1 natt i december 2023
Svar från Maria Moeller 30 dec. 2023
Thank you so much for you awesome rating. We truly appreciate it. I hope we will see you next time you are in Watertown SD.

10/10 Fantastiskt

Kurt

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Management 10 feb. 2024
Thank you for 5/5!!

10/10 Fantastiskt

Fernando

Bodde här 4 nätter i december 2023
Svar från Maria Moeller 30 dec. 2023
Thank you so much for the perfect rating you gave us. We are happy that you enjoyed your stay. We hope to see you next time you are in Watertown SD.

2/10 Väldigt dåligt

Rachelle

Bodde här 1 natt i december 2023
Svar från Maria Moeller 14 dec. 2023
Good Morning--We are very sorry to hear that you didn't have a great experience in our hotel. Our mission is to provide excellent guest experience, so we are sorry to let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Fantastiskt

Greg

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent place would stay again
Bodde här 1 natt i november 2023
Svar från Maria Moeller 30 nov. 2023
Thank you so much for giving us an awesome feedback. We are glad that you enjoyed your stay with us. Hoping to see you soon.We also appreciate you for choosing Best Western Inn and Suites - Watertown SD

8/10 Bra

Carrie

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Maria Moeller 30 nov. 2023
Thank you so much for giving us an awesome feedback. We are glad that you enjoyed your stay with us. Hoping to see you soon.We also appreciate you for choosing Best Western Inn and Suites - Watertown SD

10/10 Fantastiskt

Mark, Clark

Bodde här 2 nätter i november 2023
Svar från Maria Moeller 16 dec. 2023
Thank you for your awesome feedback. That means a lot to my staff and I. We are hoping to see you next time you are in Watertown SD.

10/10 Fantastiskt

DERICK, Cole camp

Gillade: Renlighet, personal och service och boendets skick och faciliteter
great staff, good breakfast, comfertable room
Bodde här 1 natt i november 2023
Svar från Maria Moeller 30 nov. 2023
Thank you so much for giving us an awesome review. We are glad that you enjoyed your stay with us. Hoping to see you soon.We also appreciate you for choosing Best Western Inn and Suites - Watertown SD

10/10 Fantastiskt

Catherine

Reste med familjen, Reste med husdjur
Gillade: Bekvämligheter
Quiet and clean! Friendly, helpful staff. Minimal pet fee. Would stay here again and recommend to anyone.
Bodde här 1 natt i november 2023
Svar från Maria Moeller 30 nov. 2023
Thank you so much for giving us an awesome review. We are glad that you enjoyed your stay with us. Hoping to see you soon.We also appreciate you for choosing Best Western Inn and Suites - Watertown SD

10/10 Fantastiskt

Tracy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, comfortable and fun!
The gal at check in was very friendly and quick. The rooms were clean and comfortable and the kids had a blast in the pool and slide!
Bodde här 1 natt i oktober 2023
Svar från Maria Moeller 30 okt. 2023
Thank you so much for the review you have given us. Best Western Team -- we are glad to know that you enjoyed your stay!!We are hoping to see you and your family soon.

8/10 Bra

Chris

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Road warriors
My wife and I pick Best western hotels wherever we travel because we know the comfort, cleanliness, and amenities will be consistent wherever we land. And I love their waffles in the morning.
Bodde här 1 natt i oktober 2023
Svar från Maria Moeller 30 okt. 2023
Thank you so much for giving us a wonderful review. I will for sure extend this to all our staff and I am sure will put a smile on their faces.We are hoping to see you and family the next time you will be here in Watertown SD.Once again, Thank you!

10/10 Fantastiskt

Pat

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Good location, very clean, very nice staff!
Bodde här 2 nätter i oktober 2023
Svar från Maria Moeller 23 okt. 2023
We appreciate your feedback and delighted that you enjoyed your stay at the hotel.Thank you.

4/10 Dåligt

Debra

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet
We stayed for 3 nights and did not have clean towels delivered at any time. Desk staff did not seem to be proficient. The hotel rate booked 3 weeks earlier was not honored. The pool area, however, was fun for kids.
Bodde här 3 nätter i oktober 2023
Svar från Maria Moeller 23 okt. 2023
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. With regards to the hotel rate, we received your reservation from a 3rd party and when those type of reservation comes to our system we can not change the rates that are quoted to the guests.As for the housekeeping services, at our hotel housekeeping request are being done upon check in and if the guest has other additional request the guests needs to inform the front desk agent.Thank you again for your feedback and for choosing Best Western Inn and Suites- Watertown SD

10/10 Fantastiskt

Sharon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a very pleasant place to stay. It was one of the nicest I have stayed at in a long time. The staff was exceptionally helpful and pleasant. I will stay there again and recommend family members to stay there when they come to see our grandson.
Bodde här 1 natt i oktober 2023
Svar från Maria Moeller 19 okt. 2023
Thank you for your positive comments. I am so glad to hear that you and your family enjoyed your time at our hotel and our associates friendly.I hope you come visit us again at Best Western Inn & Suites.

10/10 Fantastiskt

John

Bodde här 2 nätter i oktober 2023
Svar från Maria Moeller 19 okt. 2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Fantastiskt

Diana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family Trip
I will definitely be back. My family and I enjoyed everything the breakfast, the beds were comfortable, and the pool was nice temperature. The room was super spacious and cozy. Only downer was their big slide was out of service.
Bodde här 1 natt i oktober 2023
Svar från Management 13 okt. 2023
Thank you for your feedback and recent review.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Family overnight stay
When we arrived there was barking dog in a room giving me anxiety during the booking phase of my stay. The large blue water slide was out of service which was one of the main reasons we booked at that hotel. The hotel did try to call but the number was not one I recognized and did not receive the call notifying us the slide was out of order. The front desk clerks were very friendly and helpful. Although we could hear others in the next room, we did rest. I could tell our room must have had an animal in it in the past as we could smell dog and see tiny dog hairs.
Bodde här 1 natt i september 2023
Svar från Management 13 okt. 2023
Thank you for your recent review. Your feedback is valued.

10/10 Fantastiskt

Kim

Bodde här 1 natt i september 2023
Svar från Maria Moeller 19 okt. 2023
Thank you so much for taking time to share your rating with us. We look forward to seeing you again soon.

8/10 Bra

Gerald, Palm Springs

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Major caution if you stay multiple nights: They do not c!ean your room unless you go to the main desk and specifically request that you receive maid service. It is a great place to stay if you have kids - huge indoor pool and spa.
Bodde här 3 nätter i september 2023
Svar från Management 30 sep. 2023
Gerald, Thank you for your recent review. We appreciate your feedback and hope you continue to chose Best Western. _Andrea Urgo Front Office Manager

10/10 Fantastiskt

Janet

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would definitely stay again!
Bummer about the water slide, but the front desk was great! We had a good stay!
Bodde här 1 natt i september 2023
Svar från Management 26 sep. 2023
Thank you for your review! We love hearing positive feedback. Appreciate it, thank you for choosing Best Western.

10/10 Fantastiskt

Darla, Mitchell

Gillade: Bekvämligheter
Excellent room, pleasant staff and great quite location not far from interstate.
Bodde här 1 natt i september 2023
Svar från Management 1 okt. 2023
Gerald, Thank you for your recent recent review, we appreciate your feedback. -Andrea Urgo

10/10 Fantastiskt

Nancy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Management 18 sep. 2023
Nancy, thank you for you recent review. We appreciate your feedback!