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Recensioner av Hilton London Watford

4 out of 5
Hilton London Watford
Elton Way, Watford, England

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 285 av 1000 recensioner" "
8 - Bra i betyg. 364 av 1000 recensioner" "
6 - Okej i betyg. 188 av 1000 recensioner" "
4 - Dåligt i betyg. 83 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 80 av 1000 recensioner" "

8,0/10

Renlighet

8,0/10

Personal och service

7,0/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Generellt ostädat på hotellet. Gamla matrester stod kvar i korridorerna och trapphusen.
Bodde här 3 nätter i maj 2019
Svar från Hotel 5 juni 2019
Dear Guest Thank you for taking the time to write a review and we are sorry that your stay did not meet your expectations. Kind regards

6/10 Okej

Vanessa

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Helt OK!
Bodde på Hilton Hotel under en tävling som var i Watford. Vi beställde rum för 2, men sängen va extremt liten. Hotellet hade inte en micro heller. WI-FI ingår inte i vistelsen, man var tvungen att betala extra, vilket är otroligt dåligt eftersom att andra Hilton har fri WI-FI.
Bodde här 2 nätter i mars 2019
Svar från hotel 7 maj 2019
Dear Vanessa thank you for taking the time to write a review about your recent stay with us and we have noted your feedback, if you join the Hilton Honors program you can get free wifi to access your emails and brows on the net. We are sorry that you felt the beds could of been bigger and this has been shared with the relevant departments. Kind regards

10/10 Fantastiskt

Stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell med rymligt rum! Väldigt vänlig personal. Riktigt bra frukost där hela familjen var nöjda plus att de gick runt i matsalen och erbjöd nybakta kakor. Hotellet ligger ca 10 min från Harry Potter (Warner Bros Studios) med bil och nära motorvägen (grymt smidigt när vi skulle besöka det). Gratis parkering. Skulle absolut bo här igen så rekommenderar hotellet varmt! Enda vi saknade var wifi!
Bodde här 2 nätter i januari 2019
Svar från Hotel 23 jan. 2019
Dear Stefan We are delighted that you had a good stay with us and the location was good for your trip to Harry Potter and the team looked after you. kind regards

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 1 natt i september 2018
Svar från Hotel 10 sep. 2018
Thank you for taking the time to score your stay with us. Kind regards

10/10 Fantastiskt

Göran

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice stay when visiting the Harry Potter Tour
Very nice and comfy hotel, great room, very helpful staff, great breakfast, good wifi. Easy to get to the Warner Bros Harry Potter studio tour from there.
Bodde här 2 nätter i juli 2018
Svar från hotel 15 aug. 2018
Dear Guest thank you for taking the time to write a review about your recent stay with us , we are pleased that you had a good stay with us. kind regards

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i juni 2018
Svar från Hotel 2 juli 2018
Dear Guest Thank you for taking the time to score your recent stay at Hilton Watford. Kind regards

8/10 Bra

Kim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2017

6/10 Okej

Johanna

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter

4/10 Dåligt

Ian

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
- smokers gathering immediately outside entrance very unpleasant - internal fire doors locked open all night which as well as an obvious safety exception, led to a lot of noise leakage at 3.30 to 430 in the morning from a gathering/ party in the reception area which woke me up ie was quite loud in the room. - reception did not answer when I called them to try to address this.
Bodde här 1 natt i maj 2024
Svar från Guest Relations Team 14 maj 2024
Dear Ian, We apologize for any inconvenience you may have experienced during your stay. We understand that this can greatly impact the overall guest experience and we regret that we fell short of meeting your expectations. Thank you for your feedback and we would appreciate the opportunity to welcome you back and make things right.Kind Regards, Guest Relations Team

8/10 Bra

david, Cardiff

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed at the hotel as we were visiting the Warner brothers studios so it was perfect, but not much else around the hotel if you’re not going there. Staff all very good, especially Jamie in breakfast who was great with our two kids
Bodde här 1 natt i maj 2024
Svar från Hilton London Watford 13 maj 2024
Hi David,Thank you very much for your kind review. We are happy you enjoyed your stay and we will pass on your special mention to Jamie.We hope to welcome you back soon!Kind Regards,Hilton London Watford

6/10 Okej

Ian

Reste i grupp
On the middle of an industrial estate
Bodde här 1 natt i april 2024
Svar från Hilton London Watford 27 apr. 2024
Dear Guest,Thank you for taking the time to leave us a review.We hope you enjoyed your stay!Kind Regards,Hilton London Watford

10/10 Fantastiskt

Nkechinyere

Gillade: Renlighet, personal och service och boendets skick och faciliteter
There was no room cleaning the first day but it was corrected immediately
Bodde här 3 nätter i mars 2024
Svar från Hilton London Watford 22 apr. 2024
Dear Guest,We do apologize for the no room cleaning we have made the department aware of this. Thank you for the positive review and we hope to welcome you back again soon!Kind Regards,Hilton London Watford

8/10 Bra

Mark

Bodde här 1 natt i mars 2024
Svar från Hilton London Watford 27 mars 2024
Hi Mark,Thank you for leaving such positive feedback. We appreciate you as a guest and hope to welcome you back soon!Kind Regards,

6/10 Okej

Ralph

Svar från Hilton London Watford 4 mars 2024
Hi, Thank you for taking the time to leave us your review. we will pass your feedback on where necessary.Kind Regards,Hilton London Watford

10/10 Fantastiskt

Andreas

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
War mit meiner Familie das erste mal in London. Check-Inn mit mit App und digitalen Schlüssel, ebenfalls Check-out, Zimmer sauber und moderne Steuerung von Licht, Klima und Vorhänge. Einfach nur Top, Frühstück der Hammer und der Service supernett. Sehr zu empfehlen, wir kommen auf jeden Fall wieder👍
Bodde här 2 nätter i februari 2024
Svar från hilton london watford 19 feb. 2024
Thank you for your positive review we appreciate your feedback. We hope to welcome to back soon. - Hilton London Watford

6/10 Okej

Ana

Affärsresenär
Meeting room was dirty and expensive. Room Ok. Old building.
Bodde här 2 nätter i februari 2024
Svar från Hilton London Watford 14 feb. 2024
Hi, Thank you for your review. Id like to apologize for this experience. We will be passing on this feedback where necessary. Kind Regards,

10/10 Fantastiskt

James

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Hilton London Watford 14 feb. 2024
Hi, Thank you for taking the time to leave such a positive review of our property. We hope to welcome you again soon.

2/10 Väldigt dåligt

Sanad

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Found toilet roll with blood staines ! Wont be staying here ever again and management wont compensate or take full responsibility
Bodde här 1 natt i december 2023
Svar från Hilton London Watford 14 feb. 2024
Hi, Thank you for your feedback. Id like to apologize that this was your experience. We will be passing this on to our team where necessary. Kind Regards

8/10 Bra

Paul

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Tallulah 23 jan. 2024
Thank you for your feedback! We hope to welcome you again to Hilton London Watford soon.

8/10 Bra

Ian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hilton Watford a warm welcome.
It was nice to be greeted at the Disabled Access ramp and directed to reception. Room was nice and of a standard expected for the price we paid.
Bodde här 3 nätter i december 2023
Svar från Abi 27 dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 Fantastiskt

Sabrina

Reste med familjen
Gillade: Personal och service
Bodde här 8 nätter i december 2023
Svar från Abi 27 dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 Dåligt

Mohammed

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Abi 27 dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 Fantastiskt

Allan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Most enjoyable stay
A warm welcome and easy check-in. Comfortable twin room with everything you might need. The bar staff were equally friendly, and small plates we ordered for supper were as good as you would want.
Bodde här 1 natt i december 2023
Svar från Abi 27 dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

2/10 Väldigt dåligt

Chloe

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were extremely rude Tried charging me for food and breakfast which we didn’t have Didn’t apologise for any of it Ended up leaving a day early as staff were just awful Bad customer service don’t recommend
Bodde här 2 nätter i december 2023
Svar från Abi 27 dec. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay at our hotel. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

8/10 Bra

Caroline

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Decent hotel to stay at for work, just off M1, handy location
Bodde här 1 natt i december 2023
Svar från Abi 27 dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 Dåligt

Ventzislav

Bodde här 1 natt i december 2023
Svar från Abi 27 dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

8/10 Bra

Mercedes

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Abi 27 dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

8/10 Bra

Chris

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 1 natt i november 2023
Svar från Abi 27 dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 Fantastiskt

ALAINE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, great breakfast.
Bodde här 1 natt i november 2023
Svar från Abi 27 dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 Fantastiskt

Ros

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i november 2023
Svar från Abi 27 dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
neither yay neither nay
Very Basic and very expensive for what it is. We used as a last minute booking as building work in our house over ran that particular day. I was accompanied by my wife and 2 young children. To charge £10 parking for the night for patrons is crazy..especially considering the amount of parking spaces there are. We asked for a fridge which the gentleman very kindly brought to us however, there was a pack of cooked chicken that expired in May 2023 inside, which clearly shows a lack of cleaning attention. Not a great stay and very expensive for such a basic hotel. Wouldn't recommend personally but each to their own.
Bodde här 1 natt i november 2023
Svar från Abi 27 dec. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay at our hotel. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

10/10 Fantastiskt

P

Bodde här 1 natt i november 2023
Svar från Abi 27 dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

6/10 Okej

Caroline

Affärsresenär
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bar area was nice to sit it. Room need refurbishing. Was surprised to see how old furniture was. Overall comfortable
Bodde här 1 natt i oktober 2023
Svar från Divya 1 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fantastiskt

Graham

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Divya 1 nov. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found your stay perfect. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fantastiskt

Ambikaipakan, Mason

Bodde här 3 nätter i oktober 2023
Svar från Abi 27 dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not worthy of the Hilton name
First room. Full of flies. Second room. Full of flies Third Room. No flies but no fridge nor air conditioning and a bathroom from 1973. Dreadful hotel.
Bodde här 1 natt i oktober 2023
Svar från -Front Office 24 okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Dåligt

malachi

Bodde här 1 natt i oktober 2023
Svar från -Front Office 24 okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Dåligt

GRAHAM

Affärsresenär
Faulty fire alarm meant the fire alarm was going off until the early hours
Bodde här 1 natt i oktober 2023
Svar från -Front Office 24 okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från -Front Office 24 okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

2/10 Väldigt dåligt

Nick

Bodde här 1 natt i oktober 2023
Svar från -Front Office 24 okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

6/10 Okej

Stephen

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Average
It is just tired my room has massive carpet stain although was clean and large but paid extra for that! Its also horrendously expensive due i guess to be business focused. For this price i expected a LOT better quality
Bodde här 1 natt i oktober 2023
Svar från -Front Office 7 okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

8/10 Bra

Jayne

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från -Front Office 7 okt. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fantastiskt

Graham

Bodde här 1 natt i september 2023
Svar från -Front Office 7 okt. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fantastiskt

Brian, Tamarac

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good hotel with restaurant, bar, and good breakfast. Only one place to eat around the hotel. Very dangerous to cross the street or go to the bus stop. Only really accessible by car or taxi.
Bodde här 3 nätter i september 2023
Svar från -Front Office 7 okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

6/10 Okej

takeru

Bodde här 5 nätter i september 2023
Svar från -Front Office 7 okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

6/10 Okej

DAVID

Gillade inte: Bekvämligheter
Rooms did not have sophisticated facilities. The shower was leaking. There was no seal indicating that the room has been properly sanitised. Location was good, food was ok. Staff very polite and friendly.
Bodde här 2 nätter i september 2023
Svar från -Front Office 7 okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

10/10 Fantastiskt

Megan

Bodde här 2 nätter i september 2023
Svar från -Front Office 7 okt. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från -Front Office 7 okt. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 Okej

Dinesh

Reste med sin partner
Gillade: Renlighet och personal och service
I found the Parking Charge of £10 per night to be a big put-off. Also, we found the hot breakfast ingredients such as Veg Sausage, Hashbrowns, and baked beans to be somewhat bland and stale. The staff, room cleanliness and cold breakfast was good
Bodde här 1 natt i september 2023
Svar från -Front Office 7 okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

8/10 Bra

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från -Front Office 7 okt. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.