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Recensioner av QT Wellington

5 out of 5
QT Wellington
90 Cable Street, Wellington

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 580 av 1000 recensioner" "
8 - Bra i betyg. 270 av 1000 recensioner" "
6 - Okej i betyg. 107 av 1000 recensioner" "
4 - Dåligt i betyg. 28 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 15 av 1000 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

jonas

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2022

8/10 Bra

Sören

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Great location
Modern style hotel with a noisy reception. The view from the room was a roof top and some higher buildings. The bathroom was black and had a weird lighting. The valet parking was expensive and a bit tedious. The wifi could have been better. Nice gym and pool area. Great location.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nära och bra
Trevligt hotell med god service, bra frukost och i mycket bra läge - och till överkomligt pris. Nära till kultur - fantastiskt museum rakt över gatan - restauranger, caféer och annat som förgyller en kort stadsvistelse.
Bodde här 2 nätter i november 2017

4/10 Dåligt

Peter

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
First the staff were very nice. The room small, dated, old carpet and floor to ceiling mirrors on walls! Horrible. Food in bar area poor. Had breakfast in main restaurant, dry chewy scrambled eggs and the print on the plate was something sexist from the 1970s!
Bodde här 2 nätter i april 2024
Svar från QTW 6 maj 2024
Thanks very much for your comments. We appreciate your thoughts.

6/10 Okej

Karen

Reste med sin partner
Gillade: Renlighet och personal och service
Small and no view
Bodde här 1 natt i februari 2024
Svar från QTW 6 maj 2024
Thank you for sharing your feedback.

8/10 Bra

Silvia

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Great service and everything, but very scary ambiance. Everything is painted black, making it dark and uneasy. The hallways are dark, as is the shower and room. The bathrooms are all mirrors, which makes going to the toilet very scary, as you can see all of yourself in the mirror.
Bodde här 4 nätter i april 2024
Svar från QTW 6 maj 2024
Thanks very much for your feedback. It's helpful to know that you didn't enjoy the darker tones around the hotel.

8/10 Bra

Franz, Parkland

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Colin M. 14 apr. 2024
Hi Franz - thanks a lot for your feedback.

8/10 Bra

Renzelle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A beautiful hotel in a great location! So close to everything. I just wish there were more hot food options for breakfast and restaurants were unfortunately closed for dinners
Bodde här 2 nätter i mars 2024
Svar från Colin M. 14 apr. 2024
Hi Renzelle,Thanks very much for your feedback. I note your comments regarding hot food items, and I apologize for the impact our temporary closure of restaurants had on you. Travel well !Colin

4/10 Dåligt

Linda

Reste med sin partner
Gillade inte: Personal och service
We left our bags with the concierge for part of the day after we checked out. When we returned they were sitting in a publicly accessible lobby area with no staff in sight. No one appeared while we were getting our bags and leaving with them. Anyone could have walked off with them.
Bodde här 1 natt i mars 2024
Svar från Colin M. 28 mars 2024
Thank you very much for your feedback. We take the responsibility of caring for our guests' luggage very seriously. On behalf of our team, I apologize for this oversight. Thank you for raising your concern.

10/10 Fantastiskt

Carla

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was good. Highly recommend
Bodde här 2 nätter i mars 2024
Svar från QT Wellington 28 mars 2024
Thanks Carla !

8/10 Bra

McCraine

Reste med familjen
Gillade: Renlighet och bekvämligheter
I’ve stayed at other QT Hotels in NZ and Australia, this QT Hotel (Wellington) does not meet the standard of the others. The rooms seem tired and in need of a major revamp/upgrade. Paint chips, W&T in the bathroom, curtains need a deep clean. Staff did not engage at all, it was as if they were told not to speak to the guests.
Bodde här 1 natt i mars 2024
Svar från Ellie 12 mars 2024
Hi there,Thank you for taking the time to leave us a review. We are about begin a refurbishment which will bring us back on par with our counterparts across the ditch. I have passed your feedback to our senior management team to look into further because that is not the QT Standard we want to portray to our guests.

10/10 Fantastiskt

Ronald, Dana Point

Bodde här 2 nätter i februari 2024
Svar från Colin 28 mars 2024
Thank you, Ronald !

10/10 Fantastiskt

Kim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location.
We had a top floor room over looking the harbour, so the view was great but noisy on the balcony from the traffic. We were a bit disappointed that both resteraunts were closed during our stay, but it was nice to eat out anyway. The room had a nice bathroom with bath and shower, everything was top quality.
Bodde här 2 nätter i februari 2024
Svar från QT Wellington 12 mars 2024
Thank you for taking the time to share your experience of QT Wellington. A perfect 10 is what we aim for, and looks like this time the team has nailed it! We will look forward to seeing you again soon. Warm Regards, Natalija Hayes Guest Services Agent

10/10 Fantastiskt

Maureen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från QT Wellington 12 mars 2024
Thank you for taking the time to share your experience of QT Wellington. A perfect 10 is what we aim for, and looks like this time the team has nailed it! We will look forward to seeing you again soon. Warm Regards, Natalija HayesGuest Services Agent

8/10 Bra

Darry, Surrey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel with easy access to the waterfront , a short 5 minute walk to central downtown
Bodde här 3 nätter i februari 2024
Svar från QT Wellington 12 mars 2024
Thank you for sharing your experience of QT Wellington. Glad to hear you enjoyed things like our location! We agree it is pretty fantastic! We will see you again soon, Warm Regards, Natalija HayesGuest Services Agent

6/10 Okej

Peter

Average overall, the hotel is very tired and needs to be refurbished, room cleaning was late afternoon, fitness room was very hot, pool area not nice. The breakfast was good and staff were pleasant.
Bodde här 3 nätter i januari 2024
Svar från QT Wellington 12 mars 2024
Thank you for taking the time to share the feedback of your stay! We appreciate all feedback, and constructive feedback like this allows us to improve our guest experience in areas we may be falling short. Rest assured we have shared this feedback with the required management and will strive to make amends for this short fall. We do hope to see you again in the future. Warm Regards, Natalija HayesGuest Services Agent

10/10 Fantastiskt

Mike

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful venue, amazing staff, and great location. They really went above and beyond to make the stay memorable. Would recommend to everyone.
Bodde här 2 nätter i januari 2024
Svar från QT Wellington 12 mars 2024
Thank you for taking the time to share your experience of QT Wellington. A perfect 10 is what we aim for, and looks like this time the team has nailed it! We will look forward to seeing you again soon. Warm Regards, Natalija HayesGuest Services Agent

8/10 Bra

Dianne

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

8/10 Bra

Jane

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

8/10 Bra

Sarah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful harbourside hotel
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Susanne

Bodde här 2 nätter i december 2023

8/10 Bra

Andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trendy city centre hotel
Decent hotel in good location for museums, restaurants and shops. Looking a little tired in places but good sized room, comfortable bed, nice little gym and helpful staff
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Robert P

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely central city hotel
Lovely stay at this beautiful hotel in central Wellington . Second time there and will definitely visit again
Bodde här 3 nätter i november 2023
Svar från Ellie 18 nov. 2023
Hi there Robert,Thank you for taking the time to leave us a review! We love hearing from our most valued guest and cannot wait to welcome you back to your home away from home!Best regards,QT Wellington

8/10 Bra

Cecil

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Good - Staff service, artwork/decor, location, bed size/comfort, bathroom (though slate floor very slippery), balcony view (though chairs not comfortable). Not so good - kitchenette where fridge couldn't fit a bottle of wine, no toaster, cutlery or plates. In room instructions absent especially TV. Only 1 inside comfortable chair. Kitchenette and furnishings are dated/minimal in context of $500 per night. No apparent recycling option.
Bodde här 2 nätter i november 2023
Svar från Ellie 18 nov. 2023
HI there, Cecil,Thank you for taking the time to leave us a review. We love hearing the highs and lows so we can see where we can improve! We hope to welcome you back sometime soon!Best regards,QT Wellington

10/10 Fantastiskt

Tibi

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Central, easy access to all the important places in Wellington, and excellent support.
Bodde här 2 nätter i oktober 2023
Svar från Ellie 18 nov. 2023
Hi there,Thank you for taking the time to leave us a review. We love hearing from our guests and are thrilled to hear you had a wonderful time with us!Best regards,QT Wellington

10/10 Fantastiskt

Melinda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location
Bodde här 1 natt i oktober 2023
Svar från Ellie 17 okt. 2023
Convenience makes all the difference, doesn’t it? We love it here too, and hope you’ll come back again soon for easy access to the heart of Wellington. See you next time you’re in Wellington?

8/10 Bra

Nigel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay. Very close to everything , within walking distance to most things. Wish we could have stayed longer
Bodde här 2 nätter i oktober 2023
Svar från Ellie 17 okt. 2023
A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?

10/10 Fantastiskt

Rita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good
Bodde här 3 nätter i oktober 2023
Svar från Ellie 17 okt. 2023
A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?

10/10 Fantastiskt

Jaco, Ngatea

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff and service were fantastic. Great facilities and the bed was a pleasure to sleep in. Easy to walk to the shies, shopping and Te Papa. Highly recommended
Bodde här 2 nätter i september 2023
Svar från Ellie 17 okt. 2023
You’re making us blush! Looking after you is what we love to do best, so thanks for letting us know we hit the mark. We can’t wait to welcome you back to the extraordinary.

6/10 Okej

Jaleisa

Reste med familjen
The hotel itself is fine but a few small issues made it a bit disappointing overall. During check-in, there wasn’t much info, we asked about the pool and they didn’t mention the spa wasn’t working. Went to go to the restaurant on the Sunday evening but it was closed when the website said it was open. The room was clean, the bed was comfy.
Bodde här 2 nätter i september 2023
Svar från Ellie 17 okt. 2023
Thank you, we’ll take that to heart. While we live for the thrill of receiving high marks, we value candid opinions most. Thanks for taking a moment to fill us in on both the highs and lows, and hope to see you again soon.

10/10 Fantastiskt

Grant

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i september 2023
Svar från Ellie 27 okt. 2023
Hi there, Thank you for taking the time to leave us a review! We appreciate all the feedback we receive. We are glad you enjoyed your time with us because we loved having you with us and hope to welcome you back sometime soon! Best regards, QT Hotel Wellington

10/10 Fantastiskt

Maria

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always a pleasure staying at QT Wellington
Bodde här 1 natt i september 2023
Svar från Ellie 17 okt. 2023
Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?

8/10 Bra

jenni

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i september 2023
Svar från Ellie 27 okt. 2023
Hi there, Thank you for taking the time to leave us a review! We appreciate all the feedback we receive. We are glad you enjoyed your time with us because we loved having you with us and hope to welcome you back sometime soon! Best regards, QT Hotel Wellington

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från QT Wellington Team 31 aug. 2023
Kia Ora Naoko, Thank you for taking the time to leave a lovely review. We are glad you have enjoyed your stay here with us and we will look forward to welcoming you back sometime soon. Kind Regards

8/10 Bra

MEREDITH

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great stay but the breakfast was dreadful!
Bodde här 1 natt i augusti 2023
Svar från Ethin 28 aug. 2023
Kia ora Meredith,Thank you for your feedback - we take all feedback seriously and will absolutely pass your comments on the breakfast on to the team. We're glad that the rest of your stay was fantastic - we hope to welcome you back to QT Wellington soon!Regards,the QT Wellington team xx

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Ethin 28 aug. 2023
Thank you for sharing your experience of QT Wellington! We're honored to have hosted you, Mark, and we hope to welcome you back sometime soon within the near future!Regards,the QT Wellington team xx

2/10 Väldigt dåligt

Claris

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Unfortunately very dirty and stained bathroom, toilet blocked and carpet was covered in dirt. They sprayed the room before we entered to mask the smell. One of the worst rooms I’ve stayed in in wellington this year
Bodde här 1 natt i augusti 2023
Svar från Ellie 5 aug. 2023
Hi there,Thank you for your feedback. I have passed this onto the Team to look into further.QT Wellington

10/10 Fantastiskt

Delia

Bodde här 3 nätter i juli 2023
Svar från Ellie 22 aug. 2023
Hi Delia,Thanks for the review! We cannot wait to welcome you back!

4/10 Dåligt

Jan

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would not stay again
I was so looking forward to staying at this hotel as do love the brand. The hotel is shabby and really needs an overhaul. Generally it needed a good clean. Dusty surfaces, dead insects in display cabinets and this was all in the public areas. The restaurant upstairs was the same with the added chandeliers that clearly had not been cleaned for a year. The bathroom, had finger and hand prints all over the Mirror and the bed needs replacing. Did not get a good night sleep during my whole stay. Large dips in the mattress and the pillows have seen better days. The room was hot, and if you turned on, the air conditioning it was ridiculously noisy. Lots of chips on furniture throughout the hotel and just generally tired. Clearly Covid affected the property, but they should’ve done a very good clean before reopening. We had a terrible experience with the valet so probably would not recommend it for the extra expense.
Bodde här 3 nätter i juli 2023
Svar från QT Wellington 26 juli 2023
Kia ora,Thank you for the detailed review. Appreciate the comments. We will get this looked intoLook forward to welcoming you back

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Tad overpriced
Hotel room was pretty average for the price. We had to keep our curtains closed the entire time as the neighbour apartments could see right in. The bed was very uncomfortable. We enjoyed the art work and breakfast was great.
Bodde här 1 natt i juli 2023
Svar från QT Wellington 26 juli 2023
Thanks for the review, we will take your comments onboard! I hope to welcome you back soon

6/10 Okej

Alain

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
Bel établissement mais aucun management dommage ! Un beau décor … mal géré…
Bodde här 6 nätter i juli 2023
Svar från QT Wellington 26 juli 2023
Thanks for the 3 out of 5 review!Look forward to welcoming you back

10/10 Fantastiskt

Simon

Bodde här 1 natt i juni 2023
Svar från QT Wellington 26 juli 2023
Thanks for the 5 out of 5 review!Look forward to welcoming you back

2/10 Väldigt dåligt

Joanne

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
We ended up getting a refund and not staying here due to the room being very tired and dusty. For the price we were charged definitely not a 5 star.
Bodde här 2 nätter i juni 2023
Svar från QT Wellington 26 juli 2023
Thanks Joanne,I hope to welcome you back in the near future! Apologies about the issues

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Right next to Tākina Wellington!
Wonderful stay. Staff great and location was perfect!
Bodde här 3 nätter i juni 2023
Svar från QT Wellington 26 juli 2023
Thanks for the 10 out of 10 review!Look forward to welcoming you back

6/10 Okej

NAND K

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
breakfast no good plus service
not good Breakfast service was horrible
Bodde här 2 nätter i juni 2023
Svar från QT Wellington 26 juli 2023
Thank you for the response, apologies about the issues! We will get this looked into

10/10 Fantastiskt

Karla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Only downer was the Hot Sauce Restaurant wasn’t worth the money spent.
Bodde här 2 nätter i maj 2023
Svar från QT Wellington 26 juli 2023
Thanks for the 5 out of 5 review!Look forward to welcoming you back

10/10 Fantastiskt

holly

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Amazing room and facilities. Only thing is was expecting a buffet breakfast and it was set menu which was abit av.
Bodde här 1 natt i maj 2023
Svar från QT Wellington 26 juli 2023
Thanks for the 5 out of 5 review!Look forward to welcoming you back

10/10 Fantastiskt

Jamie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2023

6/10 Okej

Fonda

Bodde här 1 natt i maj 2023