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Recensioner av Hilton Palm Beach PBI

3.5 out of 5
Hilton Palm Beach PBI
150 Australian Ave, West Palm Beach, FL

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 464 av 1001 recensioner" "
8 - Bra i betyg. 235 av 1001 recensioner" "
6 - Okej i betyg. 126 av 1001 recensioner" "
4 - Dåligt i betyg. 94 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 82 av 1001 recensioner" "

8,2/10

Renlighet

8,2/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Gammalt kännt hotell inte alltid bäst
Ska Hilton överleva så behövs en renovering Rummet var slitet o omodernt Mörka skavade möbler mattan hade spår där man gick. Inte värt att betala över 2000 kr för en natt
Bodde här 1 natt i november 2021
Svar från Hilton Palm Beach Airport 30 nov. 2021
Thank you for being our guest and for bringing these important feedback to our attention. Rest assured we are in the process of rectifying the issues noted in your review. We look forward to showing you the improvements we have made the next time you are our guest. If there is anything further, we can do to assist you please do hesitate to reach out to us.

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Kelly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel, the staff was extremely accommodating and friendly.
Bodde här 2 nätter i april 2024
Svar från Hilton Palm Beach 2 maj 2024
Kelly, we are so happy to hear that you had a wonderful stay. We look forward to seeing you again.

10/10 Fantastiskt

Tassiana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Woodson 14 apr. 2024
We thank you for choosing us. We hope to see you again in the near future.

4/10 Dåligt

Glenn

Reste med familjen
Gillade inte: Personal och service
With taxes and fees the room cost close to $400 per night. The refrigerator did not work, probably because the freezer compartment was a solid block of ice. The bathroom floor was slightly sticky and grimy, and there was no night light. We called the desk to ask for the shuttle to pick us up at a rental car facility, and it took them 45 minutes to arrive. The driver told us he had just gotten the message to come get us minutes before--in other words, nobody bothered to ask him to get us when we first requested the pick up. Apparently, we had to call three times before they actually bothered to act on our request. All in all, this place is not worth what they are charging.
Bodde här 1 natt i mars 2024
Svar från VK 29 mars 2024
I sincerely apologize for the issues you've had during your stay! It's in our best interest to provide you with the most satisfactory stay as possible. If you would consider giving us another chance, we will do our best to make up for our mistake!

10/10 Fantastiskt

Israel

Bodde här 3 nätter i mars 2024
Svar från Woodson 14 apr. 2024
We thank you for choosing us. We hope to see you in the near future.

10/10 Fantastiskt

Anne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
All!
Bodde här 4 nätter i november 2023
Svar från VK 29 mars 2024
Thank you for your feedback! We hope to see you again in the future.

6/10 Okej

Melissa

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Woodson 18 mars 2024
We appreciate the feedback! We hope to see you in the near future.

8/10 Bra

Joel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
All good
Bodde här 1 natt i mars 2024
Svar från Woodson 12 mars 2024
Thank you for the great feedback! We hope to see you soon.

10/10 Fantastiskt

Roland, New York

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a great stay.
Bodde här 1 natt i februari 2024
Svar från Woodson 23 feb. 2024
We appreciate the amazing feedback. We are thrilled you enjoyed your stay. We hope you stay with us in the near future.

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amenities were second to none - restaurant had great food
Bodde här 3 nätter i februari 2024
Svar från Woodson 22 feb. 2024
Thank you for such a delightful feedback. We’re glad you enjoyed all the amenities. We hope to see you soon.

10/10 Fantastiskt

Nelson

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent Hilton Property. Glad to be a Hilton Honors member.
Bodde här 3 nätter i februari 2024
Svar från Woodson 18 feb. 2024
Thank you for taking the time to share your experience with us. We hope to see you in the near future.

6/10 Okej

Sheri

This Hilton is just okay - fine for a quick overnight but would not stay any longer. In our opinion the price is too high for the level of service and property conditions.
Bodde här 1 natt i januari 2024
Svar från Woodson 2 feb. 2024
Good morning! We apprieciate the feedback. The prices are normally a bit high between January until April for the season. We hope to see you again in the near future.

10/10 Fantastiskt

Marco

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff
Bodde här 1 natt i december 2023
Svar från Woodson 30 jan. 2024
We thank you for sharing your experience with us, and we you for choosing us.

8/10 Bra

Charles

Bodde här 1 natt i januari 2024
Svar från Woodson 20 mars 2024
Thank you for the feedback. We hope to see you in the near future.

8/10 Bra

Roger Neil, Brandon

Affärsresenär, Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
We’ve stayed here 2 times for a conference. The first time we had a huge issue that was never addressed by the hotel. However we returned with the conference and this time was better but not perfect.
Bodde här 3 nätter i januari 2024
Svar från Woodson 26 jan. 2024
Good afternoon! First and foremost, we apprieciate your feedback. We sincerely apologize that we came up short during your past stay. We are glad to hear your last stay with us was better. I hope you have a great day!

6/10 Okej

Greg

There was no sitting chair to sit in to watch TV and te overall appearance was very average
Bodde här 1 natt i januari 2024
Svar från Woodson 25 jan. 2024
Good afternoon! We appreciate the feedback, and we are very sorry about your experience. Please accept my sincere apologies for the inconvenience caused. We hope you give us a second chance in the near future.

10/10 Fantastiskt

Misty

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved this hotel. Beautiful property. It was very nice and the staff was wonderful. They have a restaurant in hotel that is very good. It is close to the airport with out being in the airport. Great if you have rented a car.
Bodde här 1 natt i januari 2024
Svar från Woodson 24 jan. 2024
Good afternoon! We thank you for choosing us. We hope to see you in the near future.

8/10 Bra

Heng

Gillade: Renlighet
Bodde här 1 natt i januari 2024
Svar från Woodson 19 jan. 2024
We thank you for sharing your feedback. We hope to see you in the near future.

10/10 Fantastiskt

Timothy P

Bodde här 1 natt i januari 2024
Svar från Hilton Palm Beach Airport 16 jan. 2024
Timothy, thank you for taking the time to share your feedback with us.

2/10 Väldigt dåligt

Sandra

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Woodson 5 jan. 2024
Good morning! We thank you for staying with us and we hope to see you in the near future.

2/10 Väldigt dåligt

MONIKA

Reste med familjen
Bodde här 4 nätter i december 2023
Svar från Woodson 5 jan. 2024
Good morning! We thank you for staying with us and we hope to see you in the near future.

10/10 Fantastiskt

Niemat

Gillade: Bekvämligheter
Bodde här 1 natt i december 2023
Svar från Hilton Palm Beach Airport 3 jan. 2024
Thank you for taking the time to share your feedback. We look forward to having you back.

10/10 Fantastiskt

La Jornada

Bodde här 1 natt i december 2023
Svar från Hilton Palm Beach Airport 3 jan. 2024
Thank you for taking a few minutes to share your feedback.

10/10 Fantastiskt

Ryan F

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay that was clean, convenient, and close to alot of things to do in PBI.
Bodde här 3 nätter i december 2023
Svar från Hilton Palm Beach Airport 3 jan. 2024
We are happy to hear that your stay was enjoyable and look forward to welcoming you back real soon.

8/10 Bra

Amanda

Bodde här 2 nätter i december 2023
Svar från Hilton Palm Beach Airport 16 jan. 2024
Amanda, thank you for taking the time to share your feedback with us.

10/10 Fantastiskt

Dian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Hilton Palm Beach Airport 3 jan. 2024
Thank you for taking the time to share your feedback.

10/10 Fantastiskt

Jerry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Hilton Palm Beach Airport 16 jan. 2024
Thank you for taking the time to share your feedback. We look forward to hosting you again soon.

2/10 Väldigt dåligt

MeiOsha

Rude staff. Nasty rooms. Nasty bathroom. Hotel seems old… like a motel 6. Cold as hell. After asking many times, I was finally moved to another room. It took someone from the staff to come to the room to feel how cold it was. Food was burnt and expensive. I want a refund. I can keep going. The worst stay I’ve ever had actually
Bodde här 3 nätter i november 2023
Svar från Hilton Palm Beach Airport 3 jan. 2024
Thank you for taking the time to share your feedback. We will share your feedback with our team. We do have improvements planned and look forward to welcoming you back.

6/10 Okej

Cindy

Reste med sin partner
Gillade: Personal och service
clean but uncomfortable bed and pillow sheets instead of blankets - and facility looked dated. Finish coming off of bathtub etc.
Bodde här 1 natt i november 2023
Svar från Woodson 5 jan. 2024
Good morning! We thank you for staying with us and we hope to see you in the near future.

6/10 Okej

Steven Michael

Reste med sin partner
Gillade: Renlighet och personal och service
Property was nicely kept and clean. Staff was mostly courteous and accommodating. Rooms are tired and in need of some repair but clean. Comfortable beds/pillows. No microwave in room, which is odd these days. Overall, fine for what we needed.
Bodde här 3 nätter i november 2023
Svar från Hilton Palm Beach Airport 3 jan. 2024
Thank you for sharing your feedback. I am sorry but our property does not include microwaves in our guest rooms. We will share this feedback with our management team.

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Woodson 26 nov. 2023
Good afternoon! we thank you for sharing your experience with us. We hope to see you in the near future.

2/10 Väldigt dåligt

Paulo

Affärsresenär
Gillade: Boendets skick och faciliteter
We had to cancel our stay because the hotel was out of power and had no estimation on when power should be back. We want to be reimbursed for the fare we paid to Expedia.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Tynisha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk service was excellent Clair was very helpful and nice
Bodde här 1 natt i november 2023
Svar från Woodson 26 nov. 2023
Good afternoon! we thank you for sharing your experience with us. We hope to see you in the near future.

6/10 Okej

JoAnna

Reste med sin partner
Convenient for my one night trip but I would never stay at this hotel again.
Bodde här 1 natt i november 2023
Svar från Woodson 26 nov. 2023
Good afternoon! we thank you for sharing your experience with us. We hope to see you in the near future.

10/10 Fantastiskt

Bruna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Woodson 8 nov. 2023
We thank you for choosing us. We hope to see you in the near future.

4/10 Dåligt

Eric

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Nickel and dime. Charged for coffee and breakfast in the morning. Pool was under construction and was noisy.
Bodde här 4 nätter i oktober 2023
Svar från Woodson 30 okt. 2023
Good morning! I am truly sorry about your experience. We served complimentary coffee every morning from 4:30am-6am before our Giftshop's open. I hope you give us a second chance in the near future.

6/10 Okej

Lydia

Gillade: Personal och service
I like it but the carpet on the floor makes me sick and gives me allergies.
Bodde här 1 natt i oktober 2023
Svar från Woodson 25 okt. 2023
Please accept my sincere apologies for the inconvenience. We hope you give us a second chance in the near future.

8/10 Bra

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and quiet
Bodde här 1 natt i oktober 2023
Svar från Woodson 25 okt. 2023
We thank you for choosing us. We hope to see you in the near future.

10/10 Fantastiskt

Jose

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We like everything
Bodde här 1 natt i september 2023
Svar från Woodson 30 okt. 2023
Good morning! We thank you for choosing us. We hope to see you in the near future.

10/10 Fantastiskt

Rebecca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
😍
Bodde här 1 natt i september 2023
Svar från Woodson 6 okt. 2023
Good morning! We thank you for choosing us. We hope to see you in the near future.

2/10 Väldigt dåligt

Tamera

Gillade inte: Personal och service
Bodde här 1 natt i september 2023
Svar från Woodson 6 okt. 2023
Good morning! We thank you for choosing us. We hope to see you in the near future.

10/10 Fantastiskt

Lisa K

Gillade: Renlighet, personal och service och boendets skick och faciliteter
So quiet except planes which we love. . Relaxing. Beautiful.
Bodde här 1 natt i september 2023
Svar från Woodson 28 sep. 2023
Good afternoon! We thank you for choosing us. We hope to see you in near future.

10/10 Fantastiskt

Anne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Security was exceptional
Bodde här 1 natt i september 2023
Svar från Woodson 27 sep. 2023
Good afternoon! We thank you for choosing us. We hope to see you in the near future.

10/10 Fantastiskt

Lisa K

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Absolutely loved our stay here. We even stayed an extra night!! Beautiful property!
Bodde här 1 natt i september 2023
Svar från Hilton Palm Beach Airport 25 sep. 2023
Good morning, thank you for taking the time to share your experience with us. We are happy to hear that you had an enjoyable stay and look forward to servicing you again when your travels bring you back to West Palm Beach.

6/10 Okej

LaRhonda

Gillade: Personal och service
Bodde här 1 natt i september 2023
Svar från Woodson 26 sep. 2023
Good afternoon! We thank you for choosing us. We hope to see you in the near future.

10/10 Fantastiskt

Ernier

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buena
Bodde här 1 natt i september 2023
Svar från Woodson 24 sep. 2023
Good afternoon! We thank you for choosing us. We hope to see you in the near future.

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Hilton Palm Beach Airport 22 sep. 2023
Donald, thank you for your feedback.

10/10 Fantastiskt

Efrain

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Hilton Palm Beach Airport 11 sep. 2023
Thank you for sharing your feedback. We appreciate you taking the time and we look forward to servicing you real soon.

10/10 Fantastiskt

Yordy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best
Bodde här 3 nätter i augusti 2023
Svar från Woodson 9 sep. 2023
We thank you for choosing us. We hope to see you in the near future.