Exteriör
Se tillgänglighet

Recensioner av Woodspring Suites West Palm Beach

2.5 out of 5
Woodspring Suites West Palm Beach
6350 Okeechobee Blvd, West Palm Beach, FL

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 105 av 257 recensioner" "
8 - Bra i betyg. 65 av 257 recensioner" "
6 - Okej i betyg. 30 av 257 recensioner" "
4 - Dåligt i betyg. 27 av 257 recensioner" "
2 - Väldigt dåligt i betyg. 30 av 257 recensioner" "

8,4/10

Renlighet

8,2/10

Personal och service

6,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

Juliana

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The first room we recieved didn't have new linens, there was red sauce in all of the sheets. The second room had dog hair in the sheets and and unwashed comforter. We made it work for one night but I don't recommend the hotel. If you do go bring your own sheets!!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Diana

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The over all rental was really good. One bad thing was a odor in the elevator smelled alot like something electrical burnt smell. The shower pressure was low. But the cleanliness of everything else in the room, Fantastic!!!. Beds were comfy. Staff, fun, and attentive. Had TV remote problems, handled, then DTV connection, problems, I handled. All else, great. Minor portion. In comparison.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

GOFURJON

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Manager 10 maj 2024
Thank you.

10/10 Fantastiskt

CHRIS

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very convenient to everything ,safe location,room is clean basic ,bed was comfortable ,would recommend, I will be back .
Bodde här 5 nätter i april 2024
Svar från Manager 10 maj 2024
Thank you for staying with us.

4/10 Dåligt

David

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
El cuarto tenia una estufa pero no tenia sartenes ni utencilios de cocina con los.cuales ni siquiera hacer un cafe. Las paredes son tan delgadas que todo se escucha, la gente hablando los niños corriendo, etc.
Bodde här 1 natt i maj 2024
Svar från Manager 10 maj 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Tim, West Palm Beach

Gillade: Boendets skick och faciliteter
No
Bodde här 1 natt i maj 2024
Svar från Manager 10 maj 2024
Thank you.

10/10 Fantastiskt

Lymarie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo muy limpio, servicio al cliente excelente, habitación amplia
Bodde här 1 natt i maj 2024

8/10 Bra

Caila

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i april 2024
Svar från Manager 25 apr. 2024
Thank you.

8/10 Bra

Travis

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jaime

Bodde här 1 natt i april 2024
Svar från Manager 10 maj 2024
Thank you.

10/10 Fantastiskt

elizabeth

Bodde här 1 natt i april 2024
Svar från Manager 10 maj 2024
Thank you.

6/10 Okej

Kathy

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
I can't believe that you check into a place that has a full suite and there's not one plate, one cup, one piece of silverware, one pot or one pan and certainly no ice at all in the building unless you want to wait a day and make some in your freezer with two ice trays. Not sure if we will ever stay at another Woodward Suites.... like seriously, who travels with pots and pans and silverware and cups?! And I have never ever been in a hotel that did not have an ice machine.
Bodde här 1 natt i april 2024
Svar från Manager 25 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Omario

Bodde här 1 natt i april 2024
Svar från Manager 10 maj 2024
Thank you.

8/10 Bra

Gilleine

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Manager 25 apr. 2024
Thank you.

8/10 Bra

Irene, St Helena Island

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was conveniently located, safe and very clean.
Bodde här 3 nätter i april 2024
Svar från Manager 25 apr. 2024
Thank you.

6/10 Okej

Arabella, West Palm Beach

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms and the hotel in general is clean and secured
Bodde här 1 natt i april 2024
Svar från Manager 25 apr. 2024
Thank you.

10/10 Fantastiskt

JESSE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 7 nätter i april 2024
Svar från Manager 25 apr. 2024
Thank you.

2/10 Väldigt dåligt

Carlos

Bodde här 3 nätter i april 2024
Svar från Manager 3 maj 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

10/10 Fantastiskt

lamont

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and polite
Bodde här 7 nätter i april 2024
Svar från Manager 12 apr. 2024
Thank you for staying with us.

8/10 Bra

Nikita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Manager 12 apr. 2024
Thank you.

8/10 Bra

Cassandra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really enjoyed this property,it was beyond my expectations,however,they need to move more seriously when it comes to maintenance.I request someone saturday night & seems like they didn’t pass my message at first.
Bodde här 2 nätter i april 2024
Svar från Manager 8 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okej

Elizabeth, West Palm Beach

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från Manager 8 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

8/10 Bra

Narine

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The house keeping technique and though I believe I understand why the use(procedure) with towels and wash cloth use. Limited and require extra effort. But still clean and great over all.
Bodde här 4 nätter i mars 2024
Svar från Manager 8 apr. 2024
Thank you.

4/10 Dåligt

DeeDee

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
It looked great on Expedia so I booked it. When driving up there were people doing drugs in parking lot and homeless people hanging out on street. We thought if we just get in the room and go to sleep we would be ok as it just for the night. Nope the front desk not friendly. Got in our room ant 8:00pm by 9:00pm load fighting and partying in room next door and hallway. We thought just give until 10 maybe they have quite hours. Nope, got worse so I called front desk t see if we could move. They are sold out so that didn’t work. We decided to turn tv on to drown out noise and then around 12am to 3:00am someone above us started fighting and running around it was so loud we couldn’t sleep. Sadly we waited and waited and then just decided to leave at 7am. I don’t recommend this hotel for safety reasons.
Bodde här 1 natt i mars 2024
Svar från Manager 1 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Väldigt dåligt

Daniel

Reste med sin partner
Gillade inte: Renlighet och bekvämligheter
We arrived for 2 nights. We asked for a handicapped room. But when we arrived where told there was none available. Made the reservation 3 weeks before coming. The first night we arrived back from an evening out at 11pm. When we came into the room I found 2 bugs crawling on the headboard of our bed. It had rained all day and I thought maybe they were dampness bugs. We went to bed and the next day we went out to return again that evening close to midnight. Turned on the light and "many" of the bugs scattered on the kichen and stove top area. I looked it up and they were roaches! I wanted to go and have our room changed but we didn't want to change rooms as we were very tired. Needless to say neither of us got much sleep. Each time I went to check there were still a few more roaches to try to wash down the drain. Before we left i tried to contact the General Manager Tonia Bethel. In 2 days and several days she has not called me back. By the way we did not eat anything in that room except a snack pack of popcorn and Doritos. If there is no concern to call back an irate customer I would never recommend this or any of their locations. I used to travel for work but can say I never saw a rosch in a hotel. Guess I was just luck. .
Bodde här 2 nätter i mars 2024
Svar från Manager 1 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Bra

Tina

Affärsresenär
Gillade: Renlighet och personal och service
The staff was beyond nice and provided a perfect check-in; the hotel was ok. nothing special. and the room was clean and comfortable.
Bodde här 2 nätter i mars 2024
Svar från Manager 25 mars 2024
Thank you for staying with us.

10/10 Fantastiskt

Rhonda

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great price for just needing one night stay. Clean and comfortable of course it smelled like Fabolous which is a clean smell but can be over powering for some people. I would suggest bringing own soap and shampoo/conditioner. No frills hotel. they do have coffee for guests. My GPS. took me on a little seek and find doing some U-turns but once i did find the entrance it was very easy to find
Bodde här 1 natt i mars 2024
Svar från Manager 25 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Juan

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good
Bodde här 1 natt i mars 2024
Svar från Manager 25 mars 2024
Thank you.

10/10 Fantastiskt

Williams

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ok
Bodde här 10 nätter i februari 2024
Svar från Manager 25 mars 2024
Thank you.

10/10 Fantastiskt

Elizabeth, West Palm Beach

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet
Bodde här 1 natt i mars 2024
Svar från Manager 25 mars 2024
Thank you.

4/10 Dåligt

Nirwan, Queens Village

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
the room wasnt cleaned properly, i can see hard all on the desk and the bathroom sink area. the room had a funky smell to it. that AC was super cold and freezing to try to get out the smell. i saw a lot of people just hanging out, listening to loud music by the rear entrance which made me uncomfortable. i saw a sherriff car sitting in the parking lot for hours, monitoring the area
Bodde här 1 natt i mars 2024
Svar från Manager 25 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okej

DEMEKA

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This is a nice and clean location. If you stay a week or more housekeeping will come and clean. You have to stay on their azzes. I was there for 13days and I asked for cleaning waaaaay in advance two days straight and they STILL didn’t clean my room. Besides the housekeeping the room was “new” and nice. Just be careful the bed moves around it’s not like your typical hotel bed that’s grounded.
Bodde här 12 nätter i mars 2024
Svar från Manager 25 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Jeffery

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Entrance
Bodde här 1 natt i mars 2024
Svar från Manager 25 mars 2024
Thank you.

10/10 Fantastiskt

Patrick

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The home was excellent the star for very nice and they really watch over there clients and protect them and I really appreciate that when I come back the next two months that’s where I be staying. Thanks guys.
Bodde här 14 nätter i februari 2024
Svar från Manager 14 mars 2024
Thank you for staying with us.

4/10 Dåligt

GARY

Reste med familjen
I have never seen a motel room so empty. No Plastic water cups. No Ice Bucket. One tiny container of shampoo for 2 adults. The rooms AC/Heat unit sounded like a Jet engine on takeoff. The wall aer so thin I could hear every person come into the building and as they were talking. The doors Slammed so loud. I had been woken up 10-12 times during the night. And there was no noise from any parties. These are all just regular families. I will not ever stay there again.
Bodde här 1 natt i mars 2024
Svar från Manager 14 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Väldigt dåligt

Kelsey

N/a
Bodde här 7 nätter i februari 2024
Svar från Manager 14 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

8/10 Bra

Judith

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is a basic, long-term-stay hotel. As such there are no frills. However, the room, cleanliness, helpful staff, safety measures and the ability to adjust the room temperature made my stay very comfortable. A box of facial tissues in the room would be helpful.
Bodde här 8 nätter i mars 2024
Svar från Manager 14 mars 2024
Thank you.

10/10 Fantastiskt

D Andre, West Palm Beach

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location
Bodde här 1 natt i mars 2024
Svar från Manager 14 mars 2024
Thank you.

10/10 Fantastiskt

Patrick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Manager 14 mars 2024
Thank you.

4/10 Dåligt

Yoremi, Naples

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I only gave it two stars because the lady at the front desk was such a sweetheart, she was very kind and made us feel at home after a very long trip. The room was inmaculate super clean and what I loved the most is that it wooden floors and not carpet! We all know how dirty those can get... now to why we didn't give it anymore stars, as soon as we walked in we saw some suspicious activity (S_X)in broad daylight!! we managed to not pay much attention to it so the kids wouldn't notice. Then the hallway reeked of weed and it was so strong it was giving me a headache. Once I saw how nice the room was I brushed it off... Then come the night there was a lot of banging on the walls.... and bed movement if you know what I mean.... then lots of noise coming from the outside and kids or teenagers running down the hallway. It could be that because we went during spring break weekend things might have been a bit crazier than usual but we are not sure we want to give it another try especially traveling with small children :(
Bodde här 1 natt i mars 2024
Svar från Manager 11 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Dåligt

Gary, Las Vegas

Bodde här 1 natt i januari 2024
Svar från Manager 11 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

6/10 Okej

Leslie

Gillade: Renlighet
Gillade inte: Personal och service
I had a confirmed reservation for 2 beds in one room. When I got there, they said they did not have any rooms with 2 beds so they put us in two separate rooms. We declined and stayed in the one bed. The desk person took my drivers license (I assume to make a copy). This was on a Tuesday I checked out the next day at 11. On that Friday, I went to airport, only to find I had no ID. Fortunately, they let me on the plane. After looking thoroughly for my license without success, I called the hotel to see if was there. "Oh yes, it's right here, come pick it up". By now I was in Massachusetts, and the license was in Florida. I asked if they could mail it to me. The staff person said yes, I'll put it in the mail tomorrow (Saturday). By the next Thursday, it had not arrived. I called the hotel again and was told, "oh, yes, it's right here, come get it". I explained I was 1500 miles away and they had said they would send it when I called 7 days ago. They said that desk clerks were not allowed to mail anything, it would have to be done by a manager who would not be in until the next day. I still do not have it. I do not understand why there was no attempt to return the license to me while I was at the hotel or any attempt to reach me by phone or email when they realized they had the license. Then, not to have the ability to put it in an envelope and mail it (they had asked me if the address on the license was the one they should mail it to - I had said "yes"). This is a nightmare!
Svar från Manager 11 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Carol

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great value clean and quiet. Newly renovated
Bodde här 1 natt i mars 2024
Svar från Manager 8 mars 2024
Thank you for staying with us.

8/10 Bra

Carol

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Price was very good.
Bodde här 1 natt i mars 2024
Svar från Manager 11 mars 2024
Thank you.

4/10 Dåligt

Rebecca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Manager 8 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

8/10 Bra

Joel

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Good value.
Bodde här 1 natt i februari 2024
Svar från Manager 8 mars 2024
Thank you.

4/10 Dåligt

Kevin

Gillade inte: Renlighet, personal och service och bekvämligheter
The mattress bed was on a metal cheap platform something you would find in a dorm room. Not comfortable and that kind of summed up the low end of everything
Bodde här 2 nätter i mars 2024
Svar från Manager 8 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Väldigt dåligt

Wajid

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The service here is absolutely horrendous. Christy is a rude and obnoxious employee, with zero professionalism, no business ethics and no hospitality training whatsoever. I had the unfortunate experience of interacting with her here. I was in town for my daughter's (who is a minor) debate competition. I had booked a suite with two queen beds and a couch. The employee Saige told me that since the suite was occupied, they can offer us two rooms with queen beds. This was okay, I asked for the rooms to be next to each other since I was with my wife and my daughter so that we all could be together and my daughter wouldn't have to be completely alone. Saige agreed and assigned us two rooms next to each other and I gave my card information for her to complete that transaction. While all of this is happening, Christy gave to rooms to someone else and charged my card, Saige reprimanded her to which Christy replied snarkily that she was just doing her job. Now I was charged for rooms I did not get and so I asked that those rooms be given to me since I was charged, Christy at this point started mouthing off. They gave me rooms completely far off, charged me for them and Christy told me to either take the rooms or leave. At this point I called the manager (Marcus), who despite being on the premise did not bother to show his face. We waited 2 hours for him to show up. I sincerely hope that this review is given precedence and guests take this as a warning to avoid both Marcus and Chri
Bodde här 1 natt i mars 2024
Svar från Manager 8 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okej

Shane

Gillade: Personal och service och boendets skick och faciliteter
Room was large and comfortable. Had a kitchenette but you need your own dishes, utensils, pots and pans. The only negative we had was how noisy it was. The people above us were dragging chairs around for hours, late at night and early in the mornings. Walls and floors are thin. We probably should have complained to the front desk but didn’t.
Bodde här 2 nätter i mars 2024
Svar från Manager 8 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Elizabeth, West Palm Beach

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the safety
Bodde här 1 natt i februari 2024
Svar från Manager 4 mars 2024
Thank you.