Exteriör

Recensioner av Pan Pacific Whistler Mountainside

4 out of 5
Pan Pacific Whistler Mountainside
4320 Sundial Crescent, Whistler, BC

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 681 av 1002 recensioner" "
8 - Bra i betyg. 215 av 1002 recensioner" "
6 - Okej i betyg. 61 av 1002 recensioner" "
4 - Dåligt i betyg. 29 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 1002 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Paul, Black Diamond

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
.
Bodde här 3 nätter i maj 2024
Svar från Oleksandra 28 maj 2024
Dear Paul,Thank you for reviewing your stay with us.We would love to see you at our hotel soon.Best regards,OleksandraAsst. Front Office Manager

10/10 Fantastiskt

Christopher, Pitt Meadows

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely fantastic stay at the Pan Pacific Whistler Mountainside.
Bodde här 1 natt i maj 2024
Svar från Oleksandra 28 maj 2024
Dear Christopher,Thank you for reviewing your stay with us.We would love to see you at our hotel soon again.Best regards,OleksandraAsst. Front Office Manager

10/10 Fantastiskt

Karl

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place, excellent food at Dubh Linn Gate pub.
Bodde här 5 nätter i maj 2024
Svar från Oleksandra 28 maj 2024
Dear Karl,Thank you for reviewing your stay with us.We would love to see you at our hotel soon again.Best regards,OleksandraAsst. Front Office Manager

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Oleksandra 28 maj 2024
Dear MichaelThank you for reviewing your stay with us.We would love to see you at our hotel soon again.Best regards,OleksandraAsst. Front Office Manager

4/10 Dåligt

Madelaine

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
Room was right next to long horns so super loud all night and they put us next to the house keeping which was also extremely loud and slamming/creaking doors.
Bodde här 1 natt i maj 2024
Svar från Ruslan, Pan Pacific Whistler 22 maj 2024
Dear Madelaine,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the noisy housekeeper service room. Please be assured that we will address this issue to ensure a better experience for our guests in the future.Regarding the outside street noise, we regret that it is beyond our control, but we want to assure you that it typically subsides by 10 pm. However, we are always ready to assist and can arrange to relocate your room promptly upon a brief call to the front desk.We hope that despite these challenges, you were still able to enjoy your time in Whistler. We would love to have the opportunity to welcome you back in the future. Please feel free to contact us in advance to request a quieter room, and we will do our best to accommodate your needs.Warm regards,

8/10 Bra

Ingrid

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed being so close to everything
Bodde här 1 natt i maj 2024
Svar från Oleksandra 28 maj 2024
Dear Ingrid,Thank you for reviewing your stay with us.We would love to see you at our hotel soon again.Best regards,OleksandraAsst. Front Office Manager

10/10 Fantastiskt

Manjinder

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parking is always a hassle, and they made it easy with their vallet. Their mountain side location is situated next to good restaurants and bars.
Bodde här 1 natt i maj 2024
Svar från Farida Samadzade 22 maj 2024
Dear Manjinder,Thank you for choosing to stay with us.We are happy that you enjoyed our valet parking services, our hotel location and your stay in general was enjoyable.We are looking forward to welcome you back.Warm Regards,Farida S. Guest Experience Manager

10/10 Fantastiskt

Brittney

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love the location and the poolside vibes
Bodde här 2 nätter i maj 2024
Svar från Farida Samadzade 20 maj 2024
Dear Brittney,Thank you so much for amazing review !We are happy that you enjoyed hotel location, our services and your stay in general was enjoyable.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 Fantastiskt

aric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing
Bodde här 2 nätter i maj 2024
Svar från Farida Samadzade 18 maj 2024
Dear Aric,Thank you for fantastic rating!We are happy that you enjoyed your stay and looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

8/10 Bra

Anna, Vancouver

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Farida Samadzade 19 maj 2024
Dear Anna,Thank you for staying with us.Please do not hesitate to contact us if we can do anything to make your stay 5/5 in future.Warm Regards,Farida S.Guest Experience Manager

10/10 Fantastiskt

Clayton

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Price and proximity to lifts
Bodde här 1 natt i maj 2024
Svar från Farida Samadzade 17 maj 2024
Dear Clayton,Thank you for your amazing feedback.We are happy that you enjoyed your stay and looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Farida Samadzade 14 maj 2024
Dear David,Thank you so much for amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 Fantastiskt

Bruce

Gillade: Renlighet, personal och service och boendets skick och faciliteter
excellent
Bodde här 3 nätter i maj 2024
Svar från Ruslan, Pan Pacific Whistler 14 maj 2024
Dear Bruce,Thank you for your best rate for us!Hope to see you again!Sincerely,

10/10 Fantastiskt

Rhonda or Jay, Langley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay great weekend for girls trip. All of the staff were absolutely amazing.
Bodde här 2 nätter i maj 2024
Svar från Elisa 13 maj 2024
Dear Rhonda and Jay,thank you so much for your great review!We are so happy to hear that you enjoyed your stay with us.We hope to welcome you back in Whistler soon!Best regardsElisa StoesserGuest Experience Manager

10/10 Fantastiskt

Ruby

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Family Friendly, attentive staff, overall had an excellent stay and wonderful experience.
Bodde här 2 nätter i maj 2024
Svar från Elisa 13 maj 2024
Dear Ruby,thank you so much for your great review!We are so happy to hear that you enjoyed your stay with us.We hope to welcome you back in Whistler soon!Best regardsElisa StoesserGuest Experience Manager

10/10 Fantastiskt

Ashie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Elisa 13 maj 2024
Dear Ashie,thank you so much for your great review!We hope to welcome you back in Whistler soon!Best regardsElisa StoesserGuest Experience Manager

10/10 Fantastiskt

Kyle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Emily 12 maj 2024
Dear Kyle,Thank you so much for this fantastic review.We are so glad that you had a good stay and we hope to see you again soon.Best wishes,Emily Front Office Manager

10/10 Fantastiskt

Margaret

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great 1 night stay. Nice pool area,
Bodde här 1 natt i maj 2024
Svar från Elisa 11 maj 2024
Dear Margaret,thank you for the positive review!We are happy that you have enjoyed your stay and look forward to welcome you back in Whistler soon!Best regards,Elisa StoesserGuest Experience Manager

10/10 Fantastiskt

Christine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Highly recommend this hotel.
Bodde här 1 natt i maj 2024
Svar från Farida Samadzade 8 maj 2024
Dear Christine,Thank you for choosing to stay with us.We are happy that you enjoyed your stay and looking forward to welcome you back.Warm Regards,Farida S.Guest Experience Manager

10/10 Fantastiskt

shawn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Farida Samadzade 7 maj 2024
Dear Shawn,Thank you for your fantastic rating.We are looking forward to welcome you back.Warm Regards,Farida S.Guest Experience Manager

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Farida Samadzade 7 maj 2024
Dear William,Thank you for your amazing rating.We are looking forward to welcome you back.Warm Regards,Farida S.Guest Experience Manager

10/10 Fantastiskt

Dave

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to restaurants and right next to mountainside
Bodde här 1 natt i maj 2024
Svar från Elisa 5 maj 2024
Dear Dave,thank you for the great review of our hotel!We are happy that you enjoyed your stay and look forward to welcome you back soon.Best regards,Elisa StoesserGuest Experience Manager

10/10 Fantastiskt

Maria S

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Elisa 5 maj 2024
Dear Maria,thank you for the great review of our hotel!We are happy that you enjoyed your stay and look forward to welcome you back soon.Best regards,Elisa StoesserGuest Experience Manager

10/10 Fantastiskt

xi

Gillade: Renlighet och bekvämligheter
Clean
Bodde här 1 natt i april 2024
Svar från Elisa 29 apr. 2024
Dear valued guest,thank you so much for the great review!We are looking forward to welcoming you back in Whistler soon!Best regards,Elisa StoesserGuest Experience Manager

8/10 Bra

Krishnan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stay was okay
Bodde här 3 nätter i april 2024
Svar från Emily 28 apr. 2024
Dear Valued Guest,Thank you so much for your review, I am glad that you had a good stay, apologies if anything was missing to make it 5/5 for you. Do feel free to reach out if you have any specific feedback for us. We hope to see you again next time.Best Wishes,EmilyFront Office Manager

10/10 Fantastiskt

Jaskirat

Bodde här 1 natt i april 2024
Svar från Farida Samadzade 19 maj 2024
Dear Jaskirat,Thank you for amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 Fantastiskt

Kamaljeet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location
Bodde här 2 nätter i april 2024
Svar från Emily 28 apr. 2024
Dear Valued Guest,Thank you so much for this wonderful review! We are so glad that you found our location to be convenient and that you enjoyed your stay overall.We look forward to your next visit to Whistler.Best Wishes,EmilyFront Office Manager

8/10 Bra

Ying

Reste med sin partner
Clean and comfortable
Bodde här 2 nätter i april 2024
Svar från Farida Samadzade 26 apr. 2024
Dear Valued Guest,Thank you for amazing rating.We are looking forward to welcome you back again.Warm Regards.Farida S.Guest Experience Manager

10/10 Fantastiskt

Clayton

Gillade: Boendets skick och faciliteter
Close as you can get to the lifts. No friggin around in the morning
Bodde här 1 natt i april 2024
Svar från Farida Samadzade 26 apr. 2024
Dear Valued Guest,Thank you for amazing rating.We are looking forward to welcome you back again.Warm Regards.Farida S.Guest Experience Manager

10/10 Fantastiskt

Sophie

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent séjour
Bodde här 2 nätter i april 2024
Svar från Farida Samadzade 26 apr. 2024
Dear Valued Guest,Thank you for amazing rating.We are looking forward to welcome you back again.Warm Regards.Farida S.Guest Experience Manager

8/10 Bra

Zulfikar

Reste i grupp
Loved the room, the toiletries supplied were good, very clean room. The only thing that could have been better was the height of the toilet. It was too low for someone who has had a hip replacement. Needs to be modernized
Bodde här 1 natt i april 2024
Svar från Diana 25 apr. 2024
Dear Zulfikar,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us. We apologize for any inconvenience caused by the height of the toilet; your comment about modernization is duly noted. We'll take your feedback into consideration as we continue to enhance our facilities to better accommodate all our guests. We hope to welcome you back soon!Kind regards,Diana PirguluievaGuest Experience Manager

10/10 Fantastiskt

Priscila

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
⭐️⭐️⭐️⭐️
Bodde här 1 natt i april 2024
Svar från Farida Samadzade 23 apr. 2024
Dear Priscila,Thank you for your amazing rating.We are looking forward to welcome you back.Warm Regards,Farida S.Guest Experience Manager

8/10 Bra

Jie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Like the jacuzzi and swimming pool, steam room.
Bodde här 2 nätter i april 2024
Svar från Ruslan, Pan Pacific Whistler 23 apr. 2024
Dear Jie,Thank you for perfect feedback and hope to see you again soon!Sincerely,

8/10 Bra

Tian tian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to Gondi. Recommended!
Bodde här 1 natt i april 2024
Svar från Ruslan, Pan Pacific Whistler 23 apr. 2024
Dear Tian,Thank you for your nice feedback. I hope you enjoyed your stay and hope to see you again!Sincerely,

8/10 Bra

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location
Bodde här 8 nätter i mars 2024
Svar från Oleksandra 21 apr. 2024
Dear Daniel,Thank you for your feedback about our hotel.We wish to see you soon here again.Warm regards,OleksandraAssistant Front Office Manager

8/10 Bra

Victoria

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Mahmoud Abdellatief 20 apr. 2024
Dear Victoria,Thank you for your amazing rating. We are looking forward welcome you back again.Thank you

8/10 Bra

Allison

Gillade: Personal och service och boendets skick och faciliteter
Love the full kitchen and location. Very walkable
Bodde här 1 natt i april 2024
Svar från Farida Samadzade 19 apr. 2024
Dear Allison, Thank you for your amazing review.We are happy that you enjoyed our hotel location, room facilities and your stay in general was enjoyable.We are looking forward to welcome you back again,Warm Regards,Farida SamadzadeGuest Experience Manager

10/10 Fantastiskt

JIHEE

Bodde här 1 natt i april 2024
Svar från Farida Samadzade 19 apr. 2024
Dear JIHEE,Thank you for your amazing rating.We are looking forward to welcome you back again,Warm Regards,Farida SamadzadeGuest Experience Manager

6/10 Okej

Kyle

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Received zero help from the staff with luggage & skis. On checkout day, they didn't get the skis from the lockers and bring them out as we have experienced during previous stays. Front desk phone was never answered, just a recording saying they were busy. Poor service for a high end and high priced hotel.
Bodde här 3 nätter i april 2024
Svar från Ruslan, Pan Pacific Whistler 16 apr. 2024
Dear Kyle, Thank you for sharing your recent stay experience with us. We're sorry to hear that your stay wasn't up to your expectations, and we apologize for any inconveniences you may have experienced. Unfortunately, your stay was during a busy time, and we regret not being able to deliver the exceptional service we aim for. Your feedback is important to us, and we'll take the necessary steps to improve our services. We hope that the disappointments you encountered didn't negatively impact your overall holiday experience in Whistler. We'd love to have another chance to serve you better in the future.Sincerely yours,

10/10 Fantastiskt

Arturo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and nice rooms
Bodde här 6 nätter i mars 2024
Svar från Emily 6 apr. 2024
Dear Arturo, Thank you for taking the time to leave us this review. Feedback from our guests truly is invaluable and allows us to continually monitor and improve the level of services that we are able to provide.I am glad to see that you have enjoyed your stay with us.We look forward to welcoming you back to the Pan Pacific in the future.Best Wishes,EmilyFront Office Manager

10/10 Fantastiskt

Rich

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If you have an EV, the valet will charge it overnight.
Bodde här 3 nätter i mars 2024
Svar från Ruslan, Pan Pacific Whistler 2 apr. 2024
Dear Rich,Thank you for your best rate for us!We always welcome you back!Sincerely,

10/10 Fantastiskt

Karanjot

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, friendly staff.
Bodde här 2 nätter i mars 2024
Svar från Farida Samadzade 1 apr. 2024
Dear Karanjot,Thank you for amazing feedback.We are happy that you enjoyed our services and hotel location.We are looking forward to welcome you back again.Warm Regards,Farida S.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Ruslan, Pan Pacific Whistler 2 apr. 2024
Dear David,Thank you for your perfect mark for us!We are waiting for your next stay with us!Sincererly,

10/10 Fantastiskt

Alejandro, Houston

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 10 nätter i mars 2024
Svar från Ruslan, Pan Pacific Whistler 2 apr. 2024
Dear Alejandro,Thank you for your perfect mark for us!Hope to see you again soon!Sincerely,

10/10 Fantastiskt

Marc

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s in the middle of EVERYTHING. You are steps from ski gear rental. You are steps from your lift ticket passes. You are steps from the pickup area to tours and other outings. You are steps from all types of dining options. You are steps from a supermarket. You are steps from the gondola to the slopes. In addition, the kitchen in the suite allowed us to make our own breakfast in the morning before starting our day. Also, the staff took care of EVERYTHING when asking about making skiing plans. And at the end of the day, the hot tub felt wonderful. My family of four spent 5 nights there and we have zero regrets. It was excellent.
Bodde här 4 nätter i mars 2024
Svar från Diana Pirguluieva 29 mars 2024
Dear Marc,Thank you so much for your detailed feedback! We're thrilled to hear that you had such a fantastic experience during your stay with us. It sounds like our central location and convenient amenities truly enhanced your vacation.Thank you for choosing to spend your vacation with us, and we hope to have the pleasure of welcoming you and your family back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more exceptional, please don't hesitate to let us know. Kind regards,Diana PirguluievaGuest Experience Manager Pan Pacific Whistler 4320 Sundial Crescent, Whistler, BC, V8E 1G6T:+1 604 905 2999 F: +1 604 905 2995diana.pirguluieva@panpacific.com panpacificwhistler.com dubhlinngate.com

10/10 Fantastiskt

Boting

Bodde här 9 nätter i januari 2024
Svar från Farida Samadzade 28 mars 2024
Dear Boting,Thank you for your amazing rating,Looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 Fantastiskt

Olesya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
You can’t beat being right in front of the lifts. Room service was also very good and everyone was very friendly
Bodde här 7 nätter i mars 2024
Svar från Ruslan, Pan Pacific Whistler 26 mars 2024
Dear Olesya,Thank you for your perfect feedback. We're happy you enjoyed your stay and hope to see you again soon!Sincerely yours,

10/10 Fantastiskt

Grant

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The change to charge guests for alcoholic beverages at happy hour was a shock. This was a nice treat last year and now does not exist.
Bodde här 5 nätter i mars 2024
Svar från Courtney, Pan Pacific Whistler 24 mars 2024
Dear Mr. Grant,Thank you kindly for your score of our hotel. We can understand your shock at the new charge for alcohol during Après. This is so we can monitor the distribution more thoroughly as we are a family friendly hotel.We hope to see you at our hotel again soon.Kind Regards,

10/10 Fantastiskt

Tony

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay with my kids, would go back.
Bodde här 1 natt i mars 2024
Svar från Farida Samadzade 21 mars 2024
Dear Tony,Thank you so much for your amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 Fantastiskt

SONIA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Farida Samadzade 20 mars 2024
Dear Sonia,Thank you for much for amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager