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Recensioner av Holiday Inn Express & Suites Williamsport

2.5 out of 5
Holiday Inn Express & Suites Williamsport
90 Pine St, Williamsport, PA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 308 av 605 recensioner" "
8 - Bra i betyg. 198 av 605 recensioner" "
6 - Okej i betyg. 60 av 605 recensioner" "
4 - Dåligt i betyg. 30 av 605 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 605 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Joanne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was the perfect place to stop for the night. Right off the highway and very easy to get too. Staff was amazing as we went in the wrong door but they took the time to show us the right way. The room was very clean and very quite. Breakfast was great and hit the spot before hitting the road again. Thank you very much!!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Alysha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The breakfast was good and place was clean.
Bodde här 1 natt i maj 2024
Svar från Nate 15 maj 2024
Glad you had a nice stay, Alysha!

10/10 Fantastiskt

Stacy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place for the price. Parking was a little crowded but not a big issue
Bodde här 1 natt i april 2024
Svar från Nate 15 maj 2024
Thanks for your great review, Stacy! See you again soon!

10/10 Fantastiskt

Jacqueline Rose

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Every staff member the entire weekend was extremely friendly and accommodating including the manager !
Bodde här 2 nätter i april 2024
Svar från Nate 6 maj 2024
We're so glad you had a great experience with our staff! See you again next time!

8/10 Bra

Lori

Reste i grupp, Reste med familjen
The bathroom needs a new toilet seat. It’s very old and stained and just looked dingy. There weren’t any extra pillows for the pull out sofa bed. When at breakfast 9 am. There weren’t anymore bagels out and things were depleted with no one replenishing them.
Bodde här 1 natt i april 2024
Svar från Nate 29 apr. 2024
Thanks for bringing these to our attention, Lori. We'll be certain to forward your feedback along to our maintenance, housekeeping, and food and beverage team for their review. We hope you had a great stay otherwise, and we hope to see you again soon!

10/10 Fantastiskt

Gretchen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We thought the hotel was very nice but there were ants in the bathroom. Other than that great place. Quiet, clean and comfortable. Good location. Friendly staff
Bodde här 1 natt i april 2024
Svar från Nate 29 apr. 2024
Thanks for your 5 out of 5 review, Gretchen! Thanks for bringing the ants to our attention. We'll be sure to address that. Glad you had a great stay otherwise!

10/10 Fantastiskt

Colton

Bodde här 1 natt i februari 2024
Svar från Nate 27 apr. 2024
Thanks for your great review, Colton!

8/10 Bra

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was very clean. That is the most important thing to us after several bad experiences at other hotels. So kudos to Holiday Inn Express. Thanks.
Bodde här 1 natt i april 2024
Svar från Nate 8 apr. 2024
We're glad to restore your faith in hotels, Michael! We look forward to seeing you again soon!

10/10 Fantastiskt

Samuel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Nate 3 apr. 2024
Thanks for your 5 out of 5 review, Samuel!

10/10 Fantastiskt

Jessica

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quick and easy stay, no frills needed
Bodde här 1 natt i mars 2024
Svar från Nate 26 mars 2024
Thank you for your 5 out of 5 review, Jessica!

8/10 Bra

Jamie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience! Clean! Rooms were updated. Good breakfast!
Bodde här 1 natt i mars 2024
Svar från Nate 26 mars 2024
We're so glad that you had a great stay with us! We appreciate your great review, and we hope to see you again soon@

8/10 Bra

Daijah

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean and inexpensive
Bodde här 2 nätter i mars 2024
Svar från Nate 25 mars 2024
Thanks for your review, Daijah! Hope to see you again soon!

10/10 Fantastiskt

Kevin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property, not real easy to get to from the highway (not their fault), clean room, friendly staff, plenty of parking, easy check-in.
Bodde här 1 natt i mars 2024
Svar från Heidi 19 mars 2024
Thanks Kevin for your nice review. We appreciate the feedback. We hope to see you back again soon. Take care.

10/10 Fantastiskt

Judy P

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfortable bed, bath was well lit and spotless…staff were pleasant and courteous
Bodde här 1 natt i februari 2024
Svar från Nate 1 mars 2024
We're so glad you enjoyed our hotel! We appreciate your kind words, and hope you have the chance to visit us again soon!

10/10 Fantastiskt

CIMBERLI

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel and staff was great. Very clean and breakfast was super good.
Bodde här 1 natt i februari 2024
Svar från Nate 26 feb. 2024
We're so glad you had a great experience at our hotel! We appreciate your feedback and hope to see you again soon!

8/10 Bra

denise

Reste med sin partner
The staff was wonderful, and super helpful. But the breakfast was cold.
Bodde här 1 natt i februari 2024
Svar från Nate 26 feb. 2024
We're glad you had an overall great stay with us! We'll be certain to pass your feedback along to our breakfast team. We hope to see you again soon!

10/10 Fantastiskt

Carolina

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Helpful staff and conveniently close to downtown area for amazing dining options
Bodde här 1 natt i februari 2024
Svar från Nate 20 feb. 2024
We're glad you you enjoyed our hotel and our area! See you next time!

10/10 Fantastiskt

Alisa

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always been a wonderful place to stay.
Bodde här 1 natt i februari 2024
Svar från Nate 20 feb. 2024
We're glad you always have a great experience, and we look forward to seeing you again next time!

10/10 Fantastiskt

Olivia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Nate 20 feb. 2024
Thanks for your 5-star rating, Olivia!

10/10 Fantastiskt

debra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Nate 20 feb. 2024
Thanks for your 5-star rating, Debra!

10/10 Fantastiskt

Michael

Bodde här 1 natt i januari 2024
Svar från Nate 20 feb. 2024
Thanks for your 5-star rating, Michael!

10/10 Fantastiskt

William

Bodde här 3 nätter i december 2023
Svar från Nate 20 feb. 2024
Thanks for your 5-star rating, William!

10/10 Fantastiskt

Walter

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
outstanding hotel
great stay ... good people ... nice lobby
Bodde här 2 nätter i december 2023
Svar från Nate 20 feb. 2024
We're glad to hear you had a great stay with us Walter! Thanks for your feedback, and see you soon!

4/10 Dåligt

Mariah

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Good but bad customer service
We love this hotel, however I give it a low review because we had a technical error booking the hotel and tried to immediately cancel but they wouldn’t let us. So we were charged twice for one stay. So disappointing as we do love this hotel.
Bodde här 1 natt i december 2023
Svar från Nate 20 feb. 2024
Hi Mariah. We're sorry to hear that you didn't have a great experience. Unfortunately when using a third party like Hotels.com, the hotel is usually unable to assist with billing concerns. We would recommend reaching out to Hotels.com to share your concerns if you haven't already done so. Otherwise, we do hope to see you back again soon.

8/10 Bra

MaryAnne, Winona

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

8/10 Bra

Diane

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Spacious room.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

RICHARD

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was very nice: up-to-date design, well laid out, quiet, clean and comfortable.
Svar från Nate 20 feb. 2024
Thanks for your great review, Richard!

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was friendly, Rooms were clean, and location was great.
Bodde här 1 natt i december 2023
Svar från Nate 5 dec. 2023
We're glad you had a nice stay with us, Lisa! See you next time!

10/10 Fantastiskt

Christopher

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean… very comfortable beds and pillows along with a very good breakfast. I would definitely stay again here.
Bodde här 3 nätter i november 2023
Svar från Nate 24 nov. 2023
We're glad you had a great stay with us, Christopher! See you next time!

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and the staff was wonderful!!
Bodde här 2 nätter i november 2023
Svar från Nate 13 nov. 2023
Thanks for your awesome review, Jennifer! We hope you get the chance to stay with us again soon!

8/10 Bra

Pamela

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Manager and clerks on duty always very attentive to our requests. Wish actual "soap" and extra towels would be provided in advance so we don't have to ask. Didn't like that in this particular room there was no light over the alcove where the refrigerator and microwave and coffee maker were It was difficult to see the controls in low light.
Bodde här 2 nätter i november 2023
Svar från Nate 13 nov. 2023
We're glad you had a great stay with us, Pamela! We appreciate your feedback, and hope to see you again soon!

10/10 Fantastiskt

Russell

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were medical transients in town for out patient procedures at the hospital. Your staff was beyond perfect and so very, very helpful. Huge Thank you!
Bodde här 2 nätter i november 2023
Svar från Nate 13 nov. 2023
We're so happy to hear you had a great experience with our staff, Russell! Thanks for your great comments, and we hope to see you again soon!

10/10 Fantastiskt

Ephrata

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Nate 1 nov. 2023
Thanks for your great rating, Ephrata! We're glad you had a 10 out of 10 stay! See you again soon!

8/10 Bra

Fleshika

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was clean and the staff were extremely courteous. The room was comfortable, clean, and the hvac unit worked well. On the downside, the elevator is very slow and there was only the one and many guests were coming and going. Also, the breakfast has changed significantly. The cups for drinks are very small - maybe 2-4 oz. Instead of waffles, they have an automatic pancake maker, which is fine - except that they put out 2 tiny pancakes. I'd call them mico-mini pancakes because it'd take 4 of them to equal a small. I'd also suggest they have a water dispenser near the coffee area for those who want a drink, and not have to wait for the kitchen area to be open to get it.
Bodde här 1 natt i oktober 2023
Svar från Nate 31 okt. 2023
Hi Fleshika, thanks for taking the time to complete our survey! We appreciate your feedback about the continental breakfast, and we will definitely take your thoughts into consideration. We hope you had a great stay otherwise, and we hope to see you again soon!

10/10 Fantastiskt

tim

Bodde här 1 natt i oktober 2023
Svar från Nate 25 okt. 2023
Thanks for your 10 out of 10 review, Tim!

10/10 Fantastiskt

Diane S

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice trip
Very nice and clean hotel. Happy with our room other than they skipped us cleaning one day but management took care of it themselves. Yes we would go back. Also liked the connecting restaurant
Bodde här 2 nätter i oktober 2023
Svar från Heidi 24 okt. 2023
Thanks Diane for your review. We greatly appreciate your feedback! We hope to see you back again soon. Take care.

10/10 Fantastiskt

Melanie

Bodde här 1 natt i oktober 2023
Svar från Nate 6 nov. 2023
Thanks for your 5-star review, Melanie!

10/10 Fantastiskt

Eric

Bodde här 1 natt i oktober 2023
Svar från Nate 6 nov. 2023
Thanks for your 5 star review, Eric!

10/10 Fantastiskt

Jason, Chambersburg

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place and the home of the Little League World Series. Beautiful part of Pennsylvania.
Bodde här 1 natt i oktober 2023
Svar från Nate 13 okt. 2023
We're so glad you were able to visit and enjoy the Little League World Series! We appreciate your great feedback and hope to see you again soon!

6/10 Okej

WILLIAM, BYRON

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The lamps at the head of the beds did not light. The alarm clock display was not operating. I called the front desk and they sent a person to investigate. He thought it was just a need for new bulbs. Not! After several attempts to fix the switched us to a different room. I wondered why Housekeeping people didn't detect this when cleaning the room. After we switched rooms we observed there was no alarm clock in the new room. Guest services quickly got another (from our first room). Again, why wouldn't Housekeeping have reported this issue instead of allowing the situation to cause an inconvenience to a guest?
Bodde här 1 natt i oktober 2023
Svar från Nate 11 okt. 2023
Hi William. We're so sorry to hear about your experience at our hotel. We've passed your feedback along to our housekeeping department manager to find out what happened. We hope you had a nice stay with us otherwise, and we hope to see you again soon!

10/10 Fantastiskt

Jeffrey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
good stay, very comfortable pillows, great breakfast spread.
Bodde här 2 nätter i oktober 2023
Svar från Nate 9 okt. 2023
We're glad you had a 10 out of 10 stay with us, Jeffrey! We hope to see you again soon!

10/10 Fantastiskt

Catherine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Nate 2 okt. 2023
Thanks for your 10 out of 10 review! We appreciate your feedback and hope to see you again soon!

10/10 Fantastiskt

JOHN, MONTGOMERY VILLAGE

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay
Bodde här 1 natt i september 2023
Svar från Nate 29 sep. 2023
Thanks for your great review, John! We really appreciate it and hope to see you again soon!

10/10 Fantastiskt

Melanie

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Very accessible and great location
Bodde här 2 nätter i september 2023
Svar från Nate 26 sep. 2023
We're glad you had a 5 out of 5 stay with us, Melanie! Hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wi-Fi was spotty at best. Definitely needs improvement on connectivity.
Bodde här 2 nätter i september 2023
Svar från Nate 19 sep. 2023
Thanks for your feedback. We'll be sure to test the Wi-Fi throughout our building and address any issues. We hope you had a great stay otherwise, and we hope to see you again soon!

8/10 Bra

Matthew

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was a decent size and the staff was friendly. Our room did have an odd odor though.
Bodde här 1 natt i september 2023
Svar från Nate 5 sep. 2023
Thanks for completing our review, Matthew! We appreciate you bringing the odd odor to our attention, and we will be sure to have housekeeping address this concern. We hope you had a great stay otherwise, and we hope to see you again soon!

10/10 Fantastiskt

Yuri

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was friendly and very helpful.
Bodde här 3 nätter i augusti 2023
Svar från Nate 5 sep. 2023
We're glad you had a great stay with us, Yuri! We appreciate your feedback and hope to see you again soon!

10/10 Fantastiskt

Mike

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice walkable area and there were several food options nearby.
Bodde här 1 natt i augusti 2023
Svar från Nate 14 aug. 2023
Thanks for your great review, Mike! We appreciate your great feedback and we hope to see you again soon!

10/10 Fantastiskt

Magaly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Nate 7 aug. 2023
Thanks for the 5-star review, Magaly! See you again next time!

10/10 Fantastiskt

Icis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från Nate 3 aug. 2023
Thanks for your great review, Icis! We appreciate your feedback and hope to see you again soon!