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Recensioner av Muthu Clumber Park Hotel and Spa

3.5 out of 5
Muthu Clumber Park Hotel and Spa
Blyth Road, Worksop, England

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 77 av 359 recensioner" "
8 - Bra i betyg. 109 av 359 recensioner" "
6 - Okej i betyg. 92 av 359 recensioner" "
4 - Dåligt i betyg. 58 av 359 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 359 recensioner" "

7,4/10

Renlighet

7,6/10

Personal och service

6,4/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

8/10 Bra

Christopher

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The welcome at reception was very nice, because we were on an overnight stop, we just want a sleepover. The room very basic, and bathroom left a lot to be desired, just enough toilet roll for 2 visits!! Towel rail hanging off the wall, an over bath shower that just wet the whole floor. 4 star facilities definitely not, would I return definitely not and I would not recommend. We didn’t bother with breakfast just got in the car and carried on with our trip,
Bodde här 1 natt i april 2024

6/10 Okej

Sian

Reste med familjen
Gillade: Personal och service
Felt the property was old and needed updating. Carpets ill fitting and bubbles in room… skirting boards dusty. Just generally a bit of tlc needed
Bodde här 1 natt i april 2024
Svar från Muthu Clumber Park Hotel & SPA Team 5 apr. 2024
Dear Sian,Thank you for your feedback. We appreciate your observations and take them seriously. Please rest assured that we are already in the process of planning a refurbishment for our rooms to address these concerns. Our aim is to provide our guests with a refreshed and rejuvenated experience, and we hope to have the opportunity to welcome you back in the future to experience our upgraded accommodations. Your input is valuable to us as we strive to continuously improve. Warm regards, Muthu Clumber Park Hotel & SPA Team

10/10 Fantastiskt

Richard

Bodde här 1 natt i februari 2024
Svar från Muthu Clumber Park Hotel & SPA Team 20 mars 2024
Dear Richard, Thank you so much for the 5/5 review! Your review is greatly appreciated, we look forward to welcoming you again in the future!Warm regards.

6/10 Okej

Clare

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
The bed was comfy but the room lacked plug sockets and the furniture was old. The carpet had a large stain and the corridor and rooms smelt unaired and musty. Staff were not chatty and breakfast tables were not correctly set so you had to ask for cups, spoons, small plates etc. it’s a shame because the pool was clean and the sauna was great. We thought the pricing on dinner was too high £5 for coleslaw as a side was the most extreme! So we had dinner elsewhere.
Bodde här 1 natt i februari 2024
Svar från Muthu Clumber Park Hotel and Spa 20 feb. 2024
Dear Clare,Thank you for sharing your feedback with us. We are glad to hear that you found the bed comfy and enjoyed our clean pool and great sauna. We appreciate your honest review regarding the lack of plug sockets, old furniture, and other areas for improvement. We will address these issues to enhance the overall experience for our guests. Your comments regarding staff interaction and breakfast set-up have been noted and will be shared with the team for further training. We apologize for falling short of your expectations and hope to have the opportunity to welcome you back in the future.

6/10 Okej

Joanne

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Nice spa but tired rooms
I can't fault the spa area. We used the pool, sauna, steam room and jacuzzi and left feeling very relaxed. Unfortunately, the hotel rooms were quite poor in comparison. We paid for the superior rooms but the carpet was completely threadbare in places, the phone in the room didn't work, we couldn't get a wifi reception and there was no water in the room when we arrived. With the exception of the reception area, the communal area were all looking a little tired and knocked about. The food in the restaurant was limited, with no healthy option, but the portions were good and the food was tasty.
Bodde här 1 natt i februari 2024
Svar från Muthu Clumber Park Hotel and Spa 20 feb. 2024
Dear Joanne,We're delighted to hear that you enjoyed the spa facilities and left feeling relaxed. We truly appreciate your feedback regarding the hotel rooms, wifi, and amenities. Your comments will be shared with the relevant teams for necessary improvements. We're glad you found the food tasty, and we will take note of your suggestions for healthier options. Your insights are valuable to us. Thank you for sharing your experience.

2/10 Väldigt dåligt

Hayley

Bodde här 1 natt i februari 2024
Svar från Muthu Clumber Park Hotel and Spa 20 feb. 2024
Hi Hayley,We are really sorry that you had a 2 star experience with us recently.

10/10 Fantastiskt

john

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Muthu Clumber Park Hotel and Spa 20 feb. 2024
Your 10-star review is a remarkable achievement. We're dedicated to maintaining this extraordinary level of excellence.

8/10 Bra

Samantha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från Muthu Clumber Park Hotel & SPA Team 4 feb. 2024
Dear Guest, Thank you for scoring us 4/5 across the board. We look forward to welcoming you again in the future.

8/10 Bra

Steven

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Muthu Clumber Park Hotel & SPA Team 4 feb. 2024
Dear Guest, Thank you for scoring us 8/10 across the board. We look forward to welcoming you again in the future.

6/10 Okej

Paul

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Muthu Clumber Park Hotel & SPA Team 4 feb. 2024
Dear Guest, Thank you for scoring us 6/10 across the board. We look forward to welcoming you again in the future.

8/10 Bra

Andrew

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Muthu Clumber Park Hotel & SPA Team 4 feb. 2024
Dear Guest, Thank you for scoring us 8/10 across the board. We look forward to welcoming you again in the future.

10/10 Fantastiskt

Mrs Johanna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoy are stay so much we would have booked a second night But my husband had work on . We will definitely be back . Very clean we had a superb room everything we needed was in there . We would like to give a five star 🌟 Thank you 😊
Bodde här 1 natt i januari 2024
Svar från Muthu Clumber Park Hotel and Spa 30 jan. 2024
Dear Johanna,Thank you so much for your kind words and positive feedback! We're thrilled to hear that you enjoyed your stay with us and that our clean and well-equipped room met all your needs. We're sorry to hear that your husband had to work and you couldn't extend your stay, but we sincerely hope to welcome you back in the future. Your five-star rating means the world to us. Thank you again and take care!

8/10 Bra

Photi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were great
Bodde här 1 natt i december 2023
Svar från Muthu Clumber Park Hotel and Spa 1 feb. 2024
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

8/10 Bra

neil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Muthu Clumber Park Hotel and Spa Team 4 feb. 2024
Dear guest, Thank you for scoring us 08/10 across the board!We look forward to welcoming you again in the future.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place to stay
Nice hotel, lots of character, staff really friendly and helpful . Food in the restaurant was very good , especially for folks who had been away from the uK for some time.
Bodde här 3 nätter i december 2023
Svar från Muthu Clumber Park Hotel & SPA Team 4 feb. 2024
Dear guest, Thank you for scoring us 10/10 across the board!We look forward to welcoming you again in the future.

8/10 Bra

Elizabeth

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Muthu Clumber Park Hotel & SPA Team 5 dec. 2023
Dear Elizabeth, Thank You so much for Your fantastic review of our hotel! We are truly grateful for your kind words and for choosing us from all the hotels in Worksop area! We are looking forward to your next visit in not so distant future. Warmest Regards,

4/10 Dåligt

Peter

Affärsresenär
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
I have been here before - in the summer. It is well placed for Clumber Park walks and cycling. It has a very good Pool. The staff are very friendly. BUT this time my room was further away from Reception and the corridor carpets were VERY grubby and damp. The bedroom looked very tired and the radiator did not work - even after reporting it.
Bodde här 4 nätter i november 2023
Svar från Muthu Clumber Park Hotel & SPA Team 28 nov. 2023
Dear Peter, Thank You for choosing Muthu Clumber Park Hotel & SPA for Your recent stay and taking time to leave the review. We are disappointed to learn that some aspects of Your stay did not match your expectations. We did offer a room change after the issue with radiator and distance from reception was reported. However, our offer was declined at your end. We hope that you will give us another opportunity and visit us again in not so distant future. Best Regards,

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely stay
Lovely staff. Great to be able to use the pool, steam room and sauna.
Bodde här 2 nätter i november 2023
Svar från Muthu Clumber Park Hotel & SPA Team 22 nov. 2023
Dear Guest, Thank You for choosing Muthu Clumber Park Hotel & SPA for Your recent stay and taking time to leave the review. We are thrilled to learn that You had such a positive experience staying with us and we're looking forward to welcome You again in not so distant future. Warmest Regards, Muthu Clumber Park Hotel & SPA Team

4/10 Dåligt

David

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

6/10 Okej

Adrian

Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023

6/10 Okej

Stephen

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

8/10 Bra

Neil

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i juli 2023

6/10 Okej

Andrew

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Spa area is lovely and clean, swimming good with steam room and sauna and also an outdoor hottub. The rest of the hotel requires some work
Bodde här 2 nätter i juli 2023

6/10 Okej

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Time to update, not worth the money
This place is very dated, needs a spruce up. Given the price we paid, i had much higher expectations
Bodde här 2 nätter i juni 2023

6/10 Okej

P

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Overdue a refurbishment.
Super spa. Friendly staff. Great location opposite NT Clumber Park, which is ideal for wallking, running or cycling. Main airy restaurant only used for breakfast. Coffee bar-cafe is used for other meals. That area is vey 'tired'. Smoking station is AT the front entrance and at the door to the quadrangle - along with a bucket and adjacent area of cigarette butts. Unpleasant.
Bodde här 5 nätter i juni 2023

8/10 Bra

Amrit

Reste med familjen
Cheap and cheerful
I only stayed here to have a bed for the night as it was local to the go ape experience we booked in Sherwood Pines. Was a mix up with the room which they did sort out eventually. We didn't have their breakfast as I felt it was a bit pricey for what they offered. Instead we were up and out by 9am. As National Trust members we had a superb breakfast at Clumber Park down the road which has an amazing restaurant which opened at 9am on the sunday. The hotel itself is fairly dated. Rooms are clean and fairly spacious. Definitely more 3 star than the 4 star they advertise.
Bodde här 1 natt i juni 2023

6/10 Okej

Glen

Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

Mark

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Avoid like a Michael Barrymore pool party!
From the picture of the owner on the wall in his brazen, chavey sunglasses promoting quality and excellence it was always destined to disappoint. The standard of finishes and furnishings throughout the hotel and in need of desperate repair and reinvigoration. Having checked in and attended an event through the course of the day, it was agreed that my bag would be left in my room for my return. As luck would have it, my room would be at the far end of the hotel. It is what it is. But to get there and your room key not work only leads to being frustrated. I went back to the main desk, got a refreshed key and headed back to the room. Expecting to find my belongings in my room after a long day, to find they had not been delivered left me quite frankly, angry. Back to reception it was. Grab my bag and off back to the other end of the hotel! Finally getting the chance for a shower, I was left further disappointed when I couldn’t stand up straight under the shower head! Now I’m only a modest 5’10 so I don’t see this as being too much to ask but the fact even I had to practically crouch down to get under the head begs belief! Mould and holes in all of the silicone around the bath tub. I’m get to find a hint of quality in the place. To bed next and you may guess, further disappointment. Fred Flintstone had a softer mattress! I’ll leave it here as I’m out of characters but avoid like a Michael Barrymore pool party!
Bodde här 1 natt i maj 2023

8/10 Bra

Ms FE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend stay for a nearby, family wedding
Although we had an issue with requesting an Accessible / disabled room, the staff were very friendly & did all they could to sort. Food was excellent, beds really comfy. Spa was a lovely extra & great location by Clumber park. Would return if ever in the area again & would recommend. Little phone signal locally, WiFi available.
Bodde här 2 nätter i maj 2023

8/10 Bra

MR R F

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Debbie

Bodde här 1 natt i april 2023

6/10 Okej

alistair

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
in need of a make over
the hotel needs a make over, dated and not exactly clean
Bodde här 2 nätter i april 2023

2/10 Väldigt dåligt

Abdul

Gillade inte: Renlighet och personal och service
I didn't enjoy the hotel at all
Bodde här 1 natt i mars 2023
Svar från Stewart 23 mars 2023
Good morning, would you like to share more information on your stay so we can help and try and rebuild your confidence in us?RegardsStewart

6/10 Okej

Jennie

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Disappointing and had to pay to use facilities
Doesn’t really look like the pictures, not a very friendly welcome and have to pay to use the gym - very disappointing. Wouldn’t recommend.
Bodde här 1 natt i mars 2023
Svar från Stewart 23 mars 2023
Good morning, i'm sorry you had some issues with your stay, would you like to give me more details so we can look into these?Many ThanksStewart

10/10 Fantastiskt

Susan

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was worried about negative reviews had read prior to travel. We had no reason to give any negative comments. Really enjoyed our stay.
Bodde här 1 natt i mars 2023
Svar från Stewart 23 mars 2023
Good MorningThanks you for staying with us and i'm really glad you had a nice break. Hope to see you back at the hotel again.ThanksStewart

4/10 Dåligt

Lindsey

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Hotel had little to no phone signal and rooms were very basic with no hair drier in the room. Staff were the saving grace of the hotel
Bodde här 2 nätter i mars 2023
Svar från Stewart 23 mars 2023
Good MorningWe do have poor voicecall signal in the area the hotel is based but logging into our WIFI should have helped. We do have a selection of rooms at the hotel and all rooms do have a hairdryer in the room. Thank you for your comments regarding the team and i will pass this on.regardsStewart

2/10 Väldigt dåligt

Joseph

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Very dirty rooms. Had to love from one room to another
Bodde här 1 natt i mars 2023
Svar från Reception 18 apr. 2023
We are terribly sorry you have had a bad experience with us, We are working to improve all areas of the hotel.

4/10 Dåligt

Kieran

Bodde här 1 natt i februari 2023
Svar från Stewart 23 mars 2023
Close

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Ok ish
Ok ish
Bodde här 1 natt i februari 2023
Svar från Pratik 2 mars 2023
Thanks

8/10 Bra

Helen

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i februari 2023
Svar från Pratik 21 feb. 2023
Thanks for the feedback

10/10 Fantastiskt

Brian

Bodde här 1 natt i februari 2023
Svar från Pratik 17 feb. 2023
Thank you

8/10 Bra

Ann

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant stay
Comfortable hotel, friendly staff, food in restaurant was good, nice break
Bodde här 1 natt i januari 2023
Svar från Pratik 27 jan. 2023
Thanks for positive response

10/10 Fantastiskt

Neil

Bodde här 1 natt i januari 2023
Svar från Pratik 19 jan. 2023
Thank you

10/10 Fantastiskt

claire

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place
Lovely place ,staff absolutely lovely, food fantastic and spa great
Bodde här 1 natt i december 2022
Svar från Pratik 9 jan. 2023
Thanks

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely little find
Lovely presented reception, great decor looks lovely. Wanted to book in early to use spa we paid in advance for, reception advised we couldn't till 3pm. Walk around clumber instead. Great. Room standard. Clean but needed hoovering around edges Bed creaky but clean. Water in bottles in room already opened so didnt touch. Tea/coffe facilities standard.Excellent restaurant/bar staff. Food was exceptional. Wonderful new years eve night, even without a party. Lovely breakfast, tasted great,although would be easier with juice and toast table near breakfast food. Lovely helpful smiling waiter and manager very amusing and helpful.Still didnt use spa next day, own fault as too much alcohol night before! Easy checkout. Will definitely be going back to use spa to see how it is as it looked nice.
Bodde här 1 natt i december 2022
Svar från Pratik 9 jan. 2023
Thanks

10/10 Fantastiskt

Jamie

Bodde här 1 natt i december 2022
Svar från Pratik 4 jan. 2023
Thank you

4/10 Dåligt

Neil

Bodde här 1 natt i december 2022

6/10 Okej

Christopher

Gillade: Renlighet och rummets bekvämlighet
Definitely not 4 stars. A reasonable 3 star hotel
Check in (December 2022) was fine - very nice receptionist. First room we were given was freezing and smelt of cigarette smoke so we declined it. Second one actually had a radiator that worked. Bed comfy. Room was poorly decorated and bit tatty but served a purpose. Even though we were staying at the weekend, breakfast is only until 09.30 which is ridiculous of you're there to relax and recharge.
Bodde här 1 natt i december 2022
Svar från Pratik 13 dec. 2022
Thank you