Hi Kristen, Thank you so much for your kind words and appreciation.

Thank you, Yamei

Thank you, Jennifer

Thank you, Sean.

Thank you, Murray

Thank you, Amy

Thank you, Scott.

Thank you, Scott

Thank you, Holley

Thank you, Ken

Thank You, Curtis.

Thank you, Tracy

Thank you, Yuling.

Hi Haley, Thank you for your feedback on your recent stay at our Tru by Hilton property. We're thrilled to hear that you found our hotel bright, colorful, and staff members friendly and informative. We're also delighted that you enjoyed our breakfast offerings.However, we're concerned to learn about the unusual smell you experienced in your room. Please accept our sincere apologies for any inconvenience this may have caused. We will investigate this matter thoroughly to ensure that it is addressed promptly. It's possible that there may have been an isolated issue with the room's ventilation or cleaning products, and we will take immediate steps to rectify it.Regarding your preference for a thicker comforter, we appreciate your feedback and want to ensure your comfort during your stay. We do have heavier blankets available upon request, and our team is always ready to assist with any additional needs or preferences our guests may have.

Hi Bernard, thank you for your feedback on your recent stay. We're thrilled to hear that you enjoyed our beautiful property, friendly staff, and satisfying breakfast offerings.Regarding the room's seating arrangement, At Tru by Hilton, we carefully design our rooms to maximize both functionality and space efficiency. The choice to include a single desk chair aligns with our brand's design philosophy. While we understand that individual preferences for seating may vary, our room sizes may not always accommodate additional seating options beyond the desk chair. We truly appreciate your understanding and feedback, as it helps us continually improve and enhance the guest experience.

Thank you Elina.

Thank you, Robyn

Thank you, Larry,

Thank you, Murray

Thank you, Cindy

Thank you, Steve.

Thank you, JacquelynIt was such a pleasure to hear your positive feedback. Your time is greatly appreciated.

Thank you, JessicaAppreciate your time.

Hi John, Thank you for your feedback. I appreciate your concern and have this issue on the agenda for our next upgrading and capital budget.

Thank you, Amanda. appreciate your time and feedback.

Hi Laura, Thank you so much for your kind words! We're delighted to hear that Sophie went above and beyond to ensure you had a pleasant stay. It's wonderful to know that you enjoyed the quiet floor and the well-equipped gym. We truly appreciate your recommendation and can't wait to welcome you back to your new favorite place in Yarmouth!"

Hi Trudy, thank you for your time and kind words.

Thank you, Rose

Thank you, Courtney

Thank You, Julie

Thank you, Candace

Hi Jack, Thank you for your feedback. I have emailed you to your mailbox. Appreciate your time.

Thank you, Terri

Craig, thank you for your kind words. We look forward to welcoming you back.

Thank you, Marie. Appreciate your time.

Thank you, Trinity

Thank you, Justin

Hi Madison, I am so sorry to hear that you had a noisy room because of the water slide. It was because our pool was not functional, and the load was on the slide. We will make sure we keep you up on high floors next time.

Thank you, Britney

Thank you, Murray

Hi Karianne, Thank you for your kind words, Our pool water pump broke, there pool heating was affected by that. We have been working on it and got it fixed now. Kind Regards,

Thank you, Sea.

Thank you, Lisa,

thank you , Catherine

Thank you, KimberlyAppreciate your time.

Thank you Joe,

Thank you, Jason.

Thank you, Jodi.

Hi Laken, Thank you for your feedback. There is technical issue near the water slide area and not safe to run. We are doing some repair work and will be ready this week. we are sorry that you did not get the chance to use it this time.