Utomhuspool, parasoller och solstolar
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Recensioner av Crowne Plaza Abu Dhabi Yas Island, an IHG Hotel

4 out of 5
Crowne Plaza Abu Dhabi Yas Island, an IHG Hotel
Yas Island, Abu Dhabi

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 370 av 703 recensioner" "
8 - Bra i betyg. 227 av 703 recensioner" "
6 - Okej i betyg. 59 av 703 recensioner" "
4 - Dåligt i betyg. 28 av 703 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 703 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

OSKAR

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i november 2023
Svar från Haitham Khalil 14 nov. 2023
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiska 4 dagar på hotellet, bra frukost, bra pool och nära till stranden. Perfekt som utgångspunkt då vi besökte Ferrariworld och Waterworld. Nära till Yas Marina, och perfekt med gratis bussar på Yas Island.
Bodde här 4 nätter i november 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i november 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good
Good hotel at Yas Island. Nice poolarea and breakfast.
Bodde här 6 nätter i oktober 2018

10/10 Fantastiskt

Ann-Charlotte

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Yas
Super service, fin pool, bra rum , bra läge . Dyrt
Bodde här 1 natt i december 2017

8/10 Bra

Tomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This hotel does everything right. It doesn't have the last inch of luxury that you can find in other places, which are more expensive though, such as infinity pool with a nice view, roof top bar or a rain shows (just a batch tub). A nice stay overall with nothing to complain about. Quit rooms, which is the most important for a good night sleep. Excellent service by very friendly staff. Good food with many options for breakfast.

8/10 Bra

Tony

Gillade: Renlighet, personal och service och boendets skick och faciliteter

6/10 Okej

Olga, Laytonsville

Affärsresenär, Reste med sin partner
Gillade: Bekvämligheter
needs updating
Bodde här 6 nätter i april 2024
Svar från Haitham Khalil 21 apr. 2024
Dear Valued Guest, I appreciate you sharing your feedback and glad that you enjoyed your stay with us. We very much value all our guest feedback, both positive and constructive, and we would like to assure you that your comments have been shared with the relevant team.Thank you for sharing your thoughts with us and we look forward to welcoming you back again as our guests in the hotelKind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Anna

Bodde här 2 nätter i mars 2024
Svar från Haitham Khalil 18 mars 2024
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 Bra

LADY CHRISTABEL

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stay was great!!! great proximity to site attractions and the staff was extremely helpful.
Bodde här 6 nätter i mars 2024
Svar från Haitham Khalil 12 mars 2024
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 Bra

Mariana

Bodde här 1 natt i februari 2024
Svar från Haitham Khalil 28 feb. 2024
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your recent experience. We regret to hear that your stay was not up to your expectations on this particular occasion. Please be assured that your feedback is extremely valuable to us and this has been shared with the team to ensure the necessary actions are taken to address the shortfall and once again would like to apologize for the inconvenience caused.We look forward to your return visit and give us an opportunity to provide you with a better experience on your next stayKind regards,Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Jithin Joseph

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Haitham Khalil 19 feb. 2024
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Ian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Haitham Khalil 17 feb. 2024
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

4/10 Dåligt

IAN

Gillade inte: Personal och service och rummets bekvämlighet
Poor hotel, stay.
Check in ok, room sink was plugged shut and I waited 4-5 hours to fix that. Wall electrics didn't work. Kettle was broken. Buffet meal was a poor choice and without taste. We ate a starter then left. Excessive noise in the corridors then I had to argue with neighbours to stop shouting.
Bodde här 2 nätter i februari 2024
Svar från Haitham Khalil 17 feb. 2024
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 Bra

Jessica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Haitham Khalil 7 feb. 2024
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 Bra

Amanda

Bodde här 1 natt i januari 2024
Svar från Haitham Khalil 3 feb. 2024
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

ANUPAM

Bodde här 1 natt i januari 2024
Svar från Haitham Khalil 13 jan. 2024
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Linda

Gillade: Bekvämligheter
I liked the familiarity as I’ve stayed there before
Bodde här 7 nätter i december 2023
Svar från Haitham Khalil 9 jan. 2024
Dear Valued Guest, It was a pleasure to have you as our guest at Crowne Plaza Yas Island and glad to hear that we succeeded in providing you a great stay that left you truly satisfied particularly with the hotel facilities and your room allocation, which will be shared with the entire team. Your words continue to give credence to the hard work and effort, motivating us to keep striving for the best in what we do. Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guest in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Sanober

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i december 2023
Svar från Haitham Khalil 9 jan. 2024
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 Bra

Nuala

Gillade: Renlighet, personal och service och rummets bekvämlighet
Crowne Plaza Abu Dhabi
Rooms are business like and a bit out dated- toliet seat broken in bathroom. Pool is nice, however sun loungers require an update. Cyan beach is a 10 min walk away or a golf cart- no bar or restaurant at Cyan beach. Staff very friendly, breakfast nice and stills restaurant offers good fare. Yas waterfront is a ten min walk away and lots ofgpod restaurants.
Bodde här 6 nätter i december 2023
Svar från Haitham Khalil 9 jan. 2024
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your recent experience. We regret to hear that your stay was not up to your expectations on this particular occasion. Please be assured that your feedback is extremely valuable to us and this has been shared with the team to ensure the necessary actions are taken to address the shortfall and once again would like to apologize for the inconvenience caused.We look forward to your return visit and give us an opportunity to provide you with a better experience on your next stayKind regards,Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Douglas

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I've stayed at several places on Yas Island and this hotel was gorgeous. Very polite and helpful staff, great breakfast, very happy with my stay. I come into town 2 or 3 times a year, and I will stay here again.
Bodde här 6 nätter i december 2023
Svar från Haitham Khalil 29 dec. 2023
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 Bra

Danny

Gillade: Renlighet och boendets skick och faciliteter
I was a little disappointed with the front desk agent who checked me in. He was very dismissive when I asked about the facilities amenities, and refused to acknowledge my IHG status when I gave him my membership number for the points rewards. He did not even attempt to check in the computer I was told it will be applied later
Bodde här 1 natt i november 2023
Svar från Haitham Khalil 29 dec. 2023
Dear Valued Guest, I appreciate you sharing your feedback and glad that you enjoyed your stay with us. We very much value all our guest feedback, both positive and constructive, and we would like to assure you that your comments have been shared with the relevant team.Thank you for sharing your thoughts with us and we look forward to welcoming you back again as our guests in the hotelKind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Amanda

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The staff were exceptional nothing was too much trouble
Bodde här 3 nätter i november 2023
Svar från Haitham Khalil 14 nov. 2023
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Christelle

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Haitham Khalil 14 nov. 2023
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

6/10 Okej

Ifzal

Gillade: Renlighet och personal och service
Whoever thought it’s ok to have glass bathrooms with no locks needs to find another job.no privacy
Bodde här 3 nätter i oktober 2023
Svar från Haitham Khalil 10 nov. 2023
We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

6/10 Okej

Jean Christophe

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Haitham Khalil 5 nov. 2023
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Armando

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything ok
Bodde här 4 nätter i november 2023
Svar från Haitham Khalil 5 nov. 2023
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

4/10 Dåligt

Brian

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Time for a refresh
My room was very tired and in need of renovation. The sliding patio doors were stiff and extremely difficult to open and close. The veneer was starting to come off the furniture. And every time I used the shower the bathroom floor ended up saturated. All fundamental things that should not happen at a top hotel.
Bodde här 3 nätter i oktober 2023
Svar från Haitham Khalil 5 nov. 2023
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Gian marco

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was relax on the beach I can’t stay in pool bruise lot guest very rude to scream
Bodde här 2 nätter i oktober 2023
Svar från Haitham Khalil 1 nov. 2023
Dear Valued Guest, I appreciate you sharing your feedback and glad that you enjoyed your stay with us. We very much value all our guest feedback, both positive and constructive, and we would like to assure you that your comments have been shared with the relevant team.Thank you for sharing your thoughts with us and we look forward to welcoming you back again as our guests in the hotelKind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Kalifa-Mustafa

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i oktober 2023
Svar från Haitham Khalil 25 okt. 2023
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

4/10 Dåligt

Alan

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
General level of service in this hotel was disappointing from the welcome at reception to the service at breakfast. Bar service on our first night was terrible. This feels more like a three star hotel. A lot of avoidable customer service issues. Won’t be back. Try the Radisson next door!
Bodde här 2 nätter i oktober 2023
Svar från Haitham Khalil 27 okt. 2023
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Domonique

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Clean amenities. Five stars ⭐️
Bodde här 5 nätter i oktober 2023
Svar från Haitham Khalil 16 okt. 2023
Dear Valued Guest, It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Danyaal

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Close to Yas Island with shuttle available, excellent breakfast and spacious room
Bodde här 2 nätter i september 2023
Svar från Haitham Khalil 9 okt. 2023
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet
Found mold in cotton buds
Bodde här 2 nätter i september 2023
Svar från Haitham Khalil 3 okt. 2023
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Few problems
My female colleague had a staff member enter her room whilst asleep. It was an oversight. My other colleague was checked into a used room
Bodde här 2 nätter i september 2023
Svar från Haitham Khalil 30 sep. 2023
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your recent experience. We regret to hear that your stay was not up to your expectations on this particular occasion. Please be assured that your feedback is extremely valuable to us and this has been shared with the team to ensure the necessary actions are taken to address the shortfall and once again would like to apologize for the inconvenience caused.We look forward to your return visit and give us an opportunity to provide you with a better experience on your next stayKind regards,Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 Bra

ALI

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Haitham Khalil 11 sep. 2023
Dear Ali, It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Ilana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Haitham Khalil 8 sep. 2023
Dear Valued Guest, We are flattered to read your compliments and delighted to hear that you were extremely pleased with the services provided by our committed staffs Crowne Plaza Yas Island. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 Bra

EMILE, Washington

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very nice hotel. Great Staff . beautiful swimming pool.
Bodde här 1 natt i september 2023
Svar från Haitham Khalil 7 sep. 2023
Dear Emile, It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 Bra

Maximilian

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från Nazik Amrani 1 sep. 2023
Dear Maximiliano, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Relax
Un ortimo hotel con tutti i confort, ad ogni momento si viene coccolati dal disponibilissimo personale, un consiglio: a uno che non piacciono le piscine, ma preferisce il mare, qui decisamente meglio la piscina del hotel della spiaggia vicina, ma con un mare drcisamente non pulito
Bodde här 1 natt i augusti 2023
Svar från Nazik Amrani 25 aug. 2023
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 Bra

Johanna, Bartlesville

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel and pool was beautiful. They have very polite staff. The bed was hard and the cleaning staff tried to come in the room at 8pm to do the daily cleaning.
Bodde här 4 nätter i juni 2023
Svar från Nazik Amrani 5 juli 2023
Dear Johanna, Glad to know that you are well taken care of throughout your stay. Your words continue to give credence to the hard work and effort, motivating us to keep striving for the best in what we do.The team will be delighted to hear your compliments and it was indeed a pleasure to have you back again as our guests in the hotel.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Yaisa

Gillade: Renlighet och boendets skick och faciliteter
Personable and clean
Bodde här 1 natt i juni 2023
Svar från Nazik Amrani 22 juni 2023
Dear Yaisa, It was a pleasure to have you as our guests at Crowne Plaza Yas IslandYour kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

4/10 Dåligt

Aurelie

Bodde här 3 nätter i juni 2023
Svar från Nazik Amrani 22 juni 2023
Dear Valued Guest, It was a pleasure to have you as our guests at Crowne Plaza Yas IslandYour kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 Fantastiskt

Varsha

Bodde här 1 natt i juni 2023
Svar från Nazik Amrani 14 juni 2023
Dear Varsha, It is a delight to know that you had an enjoyable stay at Crowne Plaza Abu Dhabi Yas Island. We look forward to your return visit for an even better experience.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

6/10 Okej

Jongseop

Bodde här 2 nätter i juni 2023
Svar från Haitham Khalil 11 juni 2023
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near futureKind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

4/10 Dåligt

Alfonso

Reste med sin partner
Was to expensive and room smelly
Bodde här 2 nätter i juni 2023
Svar från Haitham Khalil 5 juni 2023
Dear Alfonso, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near futureKind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 Fantastiskt

Capt AJAY, dubai

Reste med familjen
Gillade: Renlighet och personal och service
Good fun
Bodde här 2 nätter i maj 2023
Svar från Haitham Khalil 29 maj 2023
Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 Fantastiskt

Naresh

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff are wonderful
Bodde här 1 natt i maj 2023
Svar från Haitham Khalil 29 maj 2023
Dear Naresh, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 Fantastiskt

Khamit

Bodde här 2 nätter i maj 2023
Svar från Nazik Amrani 14 juni 2023
Dear Khamit, It is a delight to know that you had an enjoyable stay at Crowne Plaza Abu Dhabi Yas Island. We look forward to your return visit for an even better experience.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 Bra

Ahmad

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recommended for All Abu Dhabi airport travellers
Conveniently located 10 minutes from abu Dhabi Airport, it is the perfect spot to relax during a business trip, while still offering a beach experience and a wide choice of restaurants within a few minutes' walk
Bodde här 1 natt i maj 2023
Svar från Haitham Khalil 23 maj 2023
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island