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Recensioner av Best Western Point South

2.5 out of 5
Best Western Point South
3536 Point South Drive, Yemassee, SC

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 338 av 1000 recensioner" "
8 - Bra i betyg. 320 av 1000 recensioner" "
6 - Okej i betyg. 181 av 1000 recensioner" "
4 - Dåligt i betyg. 91 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 70 av 1000 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

7,4/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Dean

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Our assigned room reeked of smoke and had a hole torn out of the carpet right in the middle of the room. The new room assigned was tired as well.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Shannice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was nice and clean. Food was great.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

James

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great customer service. The rooms are clean. The decor needs to be updated
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Christian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The indoor pool
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Vladimir

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Svar från Front Desk Clerk 16 maj 2024
We do apologize about the stay that you had with us and we do apologize that you did not enjoy the stay. As we are in the process of renovations and making the property a better stay for all guest we hope that you would come back and see our improvements.

2/10 Väldigt dåligt

Bobbie

Bodde här 1 natt i maj 2024
Svar från Rajan Kapadia GM 12 maj 2024
Hello Bobbie, Thank you for choosing to stay with us and Please call us and let us know so that we can correct our shortfall.

10/10 Fantastiskt

Daniel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff and it was very clean.
Bodde här 1 natt i april 2024
Svar från Front Desk CLerk 16 maj 2024
Thank you for taking time out to review our property and we are glad that yo enjoyed your stay with us.

6/10 Okej

Michael

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Staff was friendly and room was relatively clean. Tub/Shower had plumbing issues and the area was kind of shady, which is probably why they had a so many security cameras. The restaurant was closed/under construction. The parking lot was full of large shipping containers and the majority of people staying there were construction workers.
Bodde här 1 natt i maj 2024
Svar från Front Desk CLerk 16 maj 2024
We do apologize that you did not enjoy your stay with us and we hope that you would come back again and see our improvements

10/10 Fantastiskt

Isel

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Super clean. Great breakfast. Friendly and helpful staff.
Bodde här 1 natt i maj 2024
Svar från Front Desk Clerk 16 maj 2024
Thank you for taking time out to review our property and we are glad that you were pleased with your stay.

8/10 Bra

Ann

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It felt unsafe on one side of the building by the trees where parking was.
Bodde här 1 natt i maj 2024
Svar från Front Desk Clerk 16 maj 2024
We do apologize that you did not feel safe but it is very well lit and very safe on the property and we are glad that you enjoyed your stay.

4/10 Dåligt

Joan

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
This motel appears to be going downhill fast. We chose it because it advertised as having a restaurant. The restaurant was completely closed with dirty linens piled up on the floor and in complete disarray. The room was in need of updating to say the least. There were two air conditioners on the floor, because one wasn’t working? Or perhaps the portable one was a dehumidifier…why? The mattress was not deep. The front desk clerk was seemingly bored. The breakfast was minimal. We will never return.
Bodde här 1 natt i maj 2024
Svar från Rajan Kapadia GM 4 maj 2024
Hello Joan, Thank you for choosing to stay with us. Apology for the inconvenience we will address your concern. Being right on the coastal side we have a dehumidifier in all the rooms including the lobby as we tried to go above and beyond. I request you to stay with us next time when you are in this area.

10/10 Fantastiskt

Vicki

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great check-in. They gave our cat a goodie bag! So sweet. Room was clean and pillows and bed very comfy. Second stay here on our way home from Florida. Will definitely stay again.
Bodde här 1 natt i april 2024
Svar från Front Desk Clerk 16 maj 2024
Thank you for taking time out to review our property and we are glad that you were pleased with your stay.

4/10 Dåligt

Sylvie

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room (246) was supposed to be non-smoking and it stinks cigarettes like no tomorrow so much. We had to put air freshener for the bathroom all over the room and it still didn't take the smell away. The hide a bed was ripped. The carpet was ripped. The bed very uncomfortable, as hard as a board.
Bodde här 1 natt i april 2024
Svar från Monique 29 apr. 2024
Hi Sylvie,We apologize for the experience that you have had. We are a non-smoking property and we try to assure that all of our rooms are kept up with our brand standards. Thank you for sharing your experience with us. Best Regards,Front Desk

8/10 Bra

Bernard

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Reasonable price. Good breakfast.
Bodde här 1 natt i april 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us. We aim to accomodate the best experience for our guest.Best Regards,Front Desk

10/10 Fantastiskt

hunter

Bodde här 1 natt i april 2024

8/10 Bra

Amelia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
They gave me a small bag of food and treats for my dog ! But a $20 pet fee
Bodde här 1 natt i april 2024
Svar från Monique 29 apr. 2024
Hi Amelia,Thank you for sharing your experience with us. We are a pet-friendly hotel and our furry friends are our priority as well. A pet fee is typically charged for pets who are not service animals. Best Regards,Front Desk

8/10 Bra

Victoria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us. Our guest satisfactory is our top priority.Best Regards,Front Desk

8/10 Bra

David, Crimora

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly and helpful staff. Property has some age but is clean and well kept. Breakfast was excellent. Will use again when passing through.
Bodde här 1 natt i april 2024
Svar från Monique 29 apr. 2024
Hi David,Thank you for sharing your experience with us. Our guest satisfactory is our top priority. We look forward to seeing you in future endeavors.Best Regards,Front Desk

8/10 Bra

Aziza

Bodde här 1 natt i april 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us.Best Regards,Front Desk

4/10 Dåligt

Donna

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The inside of the door had a lot of dirty fingerprints. The toilet bowl had a ring of brown at the water line. The carpet had a square cut out area that was placed back. The bed was uncomfortable, and the curtain (that had dirt along the inside seam) didn't block out the outdoor lighting. The room was bright at 4 a.m.
Bodde här 1 natt i april 2024
Svar från Rajan Kapadia GM 22 apr. 2024
Hello Donna, Thank you for choosing to stay with us and finding time to communicate with us. We will look into the points you mentioned and improve. I request you to stay with us on your next visit to this area.

6/10 Okej

Joseph

Bodde här 2 nätter i april 2024
Svar från Front Desk CLerk 16 maj 2024
Thank you for taking time out to review our property and we are glad that you enjoyed your stay with us.

4/10 Dåligt

William

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Very small pillows (more like throw pillows for a sofa! Strange!) Run down bathroom n not very clean. Cheap furniture. I’d rather pay more for a cleaner nicer place. I won’t stay in a Best western again.
Bodde här 1 natt i april 2024
Svar från Rajan Kapadia GM 17 apr. 2024
Hello Mr William,Thank you for choosing to stay with us. Our team at Best Western point south try our best to exceed guest expectations, Obviously, in this instance, we could have done better. we are upgrading our rooms shortly to improve the guest experience. I request you to stay with us next time in this area.

10/10 Fantastiskt

Richard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice…stayed overnight on our way driving South. Front desk was very polite and helpful. Will stay again on future trips.
Bodde här 1 natt i april 2024
Svar från Monique 29 apr. 2024
Hi Richard,Thank you for sharing your experience with us. Our guest satisfactory is our top priority. We look forward to seeing you in the future.Best Regards,Front Desk

6/10 Okej

Caroline

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
The room appeared to be clean there was a slightly unpleasant odor.
Bodde här 1 natt i april 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experiece with us. We apologize for any inconvience to you, for here we strive to meet our guest expectations.Best Regard,Front Desk

6/10 Okej

Cathy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
There was an odor of cigarette smoke but it wasnt too bad. There was a raised bump down the exact middle of the bed which leads me to believe there was a bar under the mattress and made sleeping uncomfortable trying to avoid it. The bathtub was really small and I barely fit in it and I'm not an overly large person. Overall the hotel is very well maintained and the room was very clean just those minor things. Personally I wouldnt stay there again because I want to take a nice relaxing bath so I would stay somewhere with an adequate size tub.
Bodde här 2 nätter i april 2024
Svar från Monique 29 apr. 2024
Hi Cathy,Thank you for sharing your experience with us. We apologize for any inconvience that you may have experience. Here our guest satisfactory is our top priority, and your concerns will surely be addressed. Best Regards,Front DeskBest Regards,Front Desk

10/10 Fantastiskt

VENKATA GURUPURNA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. We look foward to any future endeavors.Best Regards,Front Desk

6/10 Okej

Martin

Reste med sin partner, Reste med husdjur
Gillade: Personal och service
Hotel room needs a little refresh. A/C was noisy and not working properly. Overall, the room was clean, but furnitures were old and need to be replaced.
Bodde här 1 natt i mars 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us. We apologize for any inconvience that you may have experienced. Our guest satisfactory is our top priority.Best Regards,Front Desk

4/10 Dåligt

Laura

Bodde här 1 natt i mars 2024
Svar från Rajan Kapadia GM 22 apr. 2024
Hello Laura, Thank you for choosing to stay with us and you can call us about your experience so that we can improve.

8/10 Bra

Christina

Reste med familjen
Gillade: Renlighet och personal och service
Not much there in the way of restaurants in the area.
Bodde här 2 nätter i mars 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. Best Regards,Front Desk

10/10 Fantastiskt

William, Napanee

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Checkin was easy, room was clean & comfortable. Location just off I 95 easy to access
Bodde här 1 natt i mars 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. We look foward to any future endeavors.Best Regards,Front Desk

8/10 Bra

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff!
Bodde här 1 natt i mars 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. Best Regards,Front Desk

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly service and comfortable room!
Bodde här 1 natt i mars 2024
Svar från Monique 29 apr. 2024
Hi John,Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. We look foward to any future endeavors.Best Regards,Front Desk

10/10 Fantastiskt

Laura

Reste med familjen
Gillade: Renlighet och bekvämligheter
Cleaned
Bodde här 2 nätter i mars 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. We look foward to any future endeavors.Best Regards,Front Desk

10/10 Fantastiskt

David

We feel comfortable here
Bodde här 1 natt i mars 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. We look foward to any future endeavors.Best Regards,Front Desk

10/10 Fantastiskt

yazmin

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean .
Bodde här 4 nätter i mars 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. Best Regards,Front Desk

6/10 Okej

Laima, Midlothian

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Very very outdated
Bodde här 1 natt i februari 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us. We apologize for any inconvience that you may have experienced.Best Regards,Front Desk

2/10 Väldigt dåligt

Veronika

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Outdated rooms and smelly all over the hotel. Couldn’t have breakfast because of the unbearable smell of ammonium. Would not recommend.
Bodde här 1 natt i mars 2024
Svar från Rajan Kapadia GM 18 mars 2024
Hello Veronica, Thank you for choosing to stay with Best Western Point South. Apology for the inconvenience and I am going to look into it in the breakfast room. I request you to choose to stay with us on your next visit to this area.

10/10 Fantastiskt

Billie

Bodde här 1 natt i mars 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. Best Regards, Front Desk

8/10 Bra

Jon

Gillade: Renlighet och personal och service
It was ok 4 stars
Bodde här 1 natt i mars 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. Best Regards,Front Desk

10/10 Fantastiskt

Lisa

Reste med sin partner
Didn’t like the fact that there were no restaurants nearby.
Bodde här 1 natt i mars 2024
Svar från monique 29 apr. 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. We apologize for any inconvience that you did experience with locating a nearby restaurant.Best Regards,Front Desk

8/10 Bra

Yazeed

Gillade: Personal och service
Overall, decent.
Bodde här 1 natt i mars 2024
Svar från Front Desk Clerk 11 mars 2024
Thank you for taking time out to review our property and we are glad that you were pleased with your stay. As we are in the process of renovations and making the property a better stay for all of our guest we hope that you would come back and see our improvements. Thank You. Alyssa Myers.

10/10 Fantastiskt

jimmy

Bodde här 1 natt i mars 2024
Svar från monique 29 apr. 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. Best Regards,Front Desk

8/10 Bra

Yuri

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Breakfast was really bad. Otherwise, a very pleasant exp.
Bodde här 1 natt i februari 2024
Svar från Front Desk Clerk 5 mars 2024
Thank you for taking time out to review our property and we do apologize about the breakfast and we will be working on the breakfast part and try and be better on that end, but we are glad that you enjoyed your stay and as we are in the process of renovations and making the property a better stay for all of our guest we hope that you would come back again and see our improvements. Thank You. Alyssa Myers.

8/10 Bra

Shawnee

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
While this is an older hotel the carpeting and paint in my room were fresh and the towels were very nice. The staff were all very friendly.
Bodde här 1 natt i mars 2024
Svar från Front Desk Clerk 5 mars 2024
Thank you for taking time out to review our property and we are very glad that you were pleased with your stay. As we are in the process of renovations and making the property a better stay for all of our guest we hope that you would come back again and see our improvements. Thank You. Alyssa Myers. Front Desk Clerk.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very comfortable well kept facility
Bodde här 1 natt i februari 2024
Svar från Front Desk Agent 28 feb. 2024
Thank you for your response! Here at Best Western our Guest satisfaction is our top priority. Thank you for choosing to stay with us!

10/10 Fantastiskt

Jennifer

Bodde här 1 natt i februari 2024
Svar från Monique/ Front Desk Agent 27 feb. 2024
Thank you for your response! It was a pleasure of ours to have you as "Our" guest. The Best Western team takes pride in your experience with us, and we are most gracious to see that you have had a great experience with your stay. Thank you, Best Western!

6/10 Okej

Ursela

Bodde här 1 natt i februari 2024
Svar från Monique 29 apr. 2024
Thank you for sharing your experience with us. Here our guest satisfactory is our top priority.Best Regards,Front Desk

10/10 Fantastiskt

sandra

Reste med familjen
Very convenient and very nice accommodation s.
Bodde här 1 natt i februari 2024
Svar från Front Desk Manager 18 feb. 2024
Thank you for taking time out to review our property and we are glad that you were pleased with your stay. As we are in the process of renovations we hope that you would come back again. Thank You. Alyssa Myers.

2/10 Väldigt dåligt

Bruce

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Room was mouldy
Bodde här 1 natt i februari 2024
Svar från Rajan kapadia GM 22 feb. 2024
Hello Bruce,Our job is to exceed our guest's expectations.Thank you for booking with us but you checked out in an hour and we refunded the full amount. Understand you were not comfortable seeing a dehumidifier in the room. It is quite normal to have a dehumidifier in the house or hotels located on the southeastern side of the coast.I request you to choose our property while next time you are in this area. Striving to provide quality accommodation is our goal. Thank you,

8/10 Bra

Franklin

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very pet friendly but clean. Definitely worth paying a little extra than other cheaper motels.
Bodde här 1 natt i februari 2024
Svar från Front Desk Manager 18 feb. 2024
Thank you for taking time out to review our property and we are glad that you were pleased with you stay. As we are in the process of renovations and making the property a better stay for all of our guest, we hope that you would come back again. Thank You. Alyssa Myers.