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Recensioner av Hostel Bureau

2 out of 5
Hostel Bureau
Vlaska ulica 40, Zagreb

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 34 av 47 recensioner" "
8 - Bra i betyg. 8 av 47 recensioner" "
6 - Okej i betyg. 4 av 47 recensioner" "
4 - Dåligt i betyg. 1 av 47 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 47 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Terezija

Bodde här 1 natt i maj 2022
Svar från Hostel Bureau 23 maj 2022
Poštovani gostu, hvala na predivnoj recenziji. Nadamo se da ćete nam doći opet! Srdačan pozdrav!

10/10 Fantastiskt

Gordana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I highly recommend this hostel.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Valerie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The game room made a great space to make friends and allow people to hang out outside of the dorm spaces.
Bodde här 2 nätter i oktober 2023
Svar från Hostel Bureau Team :) 31 okt. 2023
Dear Valerie,Thank you for your feedback, it means a lot to us! We are glad you enjoyed our common areas and hope to see you again soon!Best regards from hostel Bueau team

10/10 Fantastiskt

Daniel

Bodde här 1 natt i juli 2023

6/10 Okej

Verifierad resenär

外面的風景加斜陽令我出奇的舒適
離巴士站步行約25分鐘， 位置好但少少難找，步行五分中到鬧市，大樓，設施比較殘舊，但我住的房間同對着外面的風景加斜陽又令我出奇的舒適，夜晚隔鄰浴室水喉聲非常响亮，接待處不常有人，但員工大多非常友善，對比之前住的青年旅舍，此間性價比一般。
Bodde här 2 nätter i september 2023
Svar från Hostel Bureau Team :) 3 okt. 2023
Dear guest, thank you so much for taking the time of your day to leave us your review! We appreciate that you found time to mention all the little details :). We are so glad you liked our location and the view from the room. We hope the loud noises from the bathroom didn't disrupt your rest too much and you were able to rest. Happy you were met by friendly staff! Hope to see you some time again :D.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Katarina 13 sep. 2023
Dear guest,thank you for taking your time to leave us review, especially for giving us a 10 :D This definietly made our day and will for sure give us even more motivation to do even better. We hope to host you again some time :DKind regards!Hostel Bureau team

10/10 Fantastiskt

Majd

Bodde här 1 natt i augusti 2023
Svar från Hostel Bureau 19 aug. 2023
Dear guest, thank you so much for taking your time to write us a review :) Means a lot to us to know your real experience. We are really thankful!Kindest regards :)

10/10 Fantastiskt

Alex

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Hostel Bureau Team :) 18 aug. 2023
Dear guest, thank you so much for this lovely review about our hostel. Hope to see you again :) Kindest regards :)

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect!
The Hostel is located perfectly in the centre. The staff were nice, the room was clean and spacious. We only had a one night stay, but will use this Hostel again when we come again in the future for a longer stay in Zagreb.
Bodde här 1 natt i juni 2023
Svar från Dijana 6 juli 2023
Dear guest, thank you so much for taking your time to write us a review. We are so happy you liked everything. We would love to have you again in our hostel. Kindest regards from hostel bureau Team :)!

10/10 Fantastiskt

Malcolm

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice clean hostel with great staff.
Bodde här 1 natt i juni 2023
Svar från Katarina 15 juni 2023
Dear guest,thank you for your kind review! :D We are very happy that you appreciated our efforts and we hope to see you again sometime!Kind regards!Hostel Bureau team

10/10 Fantastiskt

Favour

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I loved how vast the common space was. They have different rooms to hang out with other travelers, cook, surf the net or just chill alone.
Bodde här 1 natt i juni 2023
Svar från Katarina 13 juni 2023
Dear guest, thank you for you kind review! :D Its nice to know that you appreciated our hostel and common areas! We hope that you will visit us again some time! :) Kind regards from Hostel Bureau team :)

10/10 Fantastiskt

Gilda dos Santos

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Atendente simpática. Não utilizei os espaços compartilhados não consigo avaliar, a estadia foi de pouco tempo.
Bodde här 1 natt i juni 2023
Svar från Katarina 12 juni 2023
Dear guest,thank you for you kind review :) We are glad that you enjoyed your stay with us eventhough it was very short. Hopefully we will see you again! :)Kind regards!Hostel Bureau team

10/10 Fantastiskt

Mariana

Bodde här 1 natt i april 2023
Svar från Hostel Bureau 1 maj 2023
Dear guest, thank you for your review :) We are very happy that you enjoyed your stay with us. We hope to accomodate you again some time! Kind regards!

10/10 Fantastiskt

Kristina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Love the hostel, everything was just perfect! Will be back again for sure.
Bodde här 1 natt i april 2023
Svar från Hostel Bureau 23 apr. 2023
Dear Kristina,thank you so much for this amazing review! You just made our day :). We hope to see you back again in the future. Warm hugs from Hostel Bureau staff :)

10/10 Fantastiskt

Josefine

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and comfy rooms, bathrooms, floors. Employees were very friendly and helpful. Low budget for good service, see you next time!
Bodde här 1 natt i mars 2023
Svar från Dijana 1 apr. 2023
Dear Josefine, thank you so much for this review! It is very nice of you. Hope you will come back to us really soon! We would love that :)

8/10 Bra

Tural

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location. Friendly staff.
Hostel in good location and friendly staff working 24/7. Clean and tidy. Have all you need. The only downside is that there is school located in the same building.
Bodde här 1 natt i mars 2023
Svar från Hostel Bureau 30 mars 2023
Dear guest, thank you for taking the time to write us review of your stay with us - we really appreciate it.We are happy when our guests are happy.Hope you will visit us again.Kind regards :)

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2022

10/10 Fantastiskt

Roberto

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
all is ok

10/10 Fantastiskt

Martha, Williamsville

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
I had a private room and loved it, and it may have been the ketlag from the US, but I didn't sleep well at all. I think a lot was the mattress. Other than that it was great! I think the staff and location were the best parts. Tricky to find on Google maps though (for me). It's behind a corner in an alley. I'd search "meet mia" next time.
Bodde här 1 natt i oktober 2022

6/10 Okej

Melania

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good but..... Coughing person
Personalmente la atención bien pero en la habitación donde me pusieron habia alguien con gripe y se la paso tosiendo toda la noche, eso fue desagradable y no higiénico, deberían tener más cuidado con el ingreso de personas enfemas. Attention ok but in My room one person have flu and Stay coughing all night, that is disgusting, please be care more because some people enter sick and is not good for the others.
Bodde här 1 natt i augusti 2022
Svar från Katarina 31 aug. 2022
Dear guest,thank you for your honest review. We are sorry that you didnt feel comfortable in your room. Sometimes its hard to control these things. We are always hopeful that guests are responsible enough not to reserve dormitories if they are contagious but if it was something obvious during the check in time we would take proper measures to ensure everyones safety. Unfortunately we were not aware of this guest condition and this person probably got sick during their stay in our hostel. Demanding that a sick person leave a hostel is never an option but if we were aware we would put them in a private room. We wish that you came to the reception and ask for a room switch immediately you noticed something was wrong, because you have a full right to demand it. If you decide to extend your stay that is still an option :) Thank you for letting us know and your experience will definietly be taken into consideration.Kind regards!Hostel Bureau team

10/10 Fantastiskt

Dmytro

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gute Unterkunft, top Lage
Bodde här 3 nätter i juli 2022
Svar från Hostel Bureau 27 juli 2022
Dear Dmytro, Thank you for your review and comments. We are happy to hear your stay with us was plesent. Hope to see you again :) Kind regards from the hostel Bureau team

10/10 Fantastiskt

Janine

Gillade: Boendets skick och faciliteter
Hostel básico e nem localizado
O hostel tem uma boa localização, perto dos pontos turísticos e a 15 minutos de caminhada da estação de ônibus. Tem estrutura de cozinha, banheiros e quartos grandes. Só senti falta de um local para secar as roupas. Estava um sol escaldante em Zagreb quando estive lá, e tivemos que estender nossas roupas de forma improvisada na janela do quarto. Cheguei um pouco cedo para fazer o check-in (enfrentei dois dias de viagem partindo do Brasil), mas a recepcionista foi um pouco filha (...) em não permitir que eu adentrasse ao quarto. Eu só precisava de uma cama! Posteriormente descobri que no piso inferior existe uma sala de descanso com sofás e almofadas. Porém, no ato do check-in não fui comunicada da existência deste ambiente. Wi-Fi péssimo no quarto. Eu dependi de meu 4G. Colegas de quarto mal educados. Fizeram muito barulho enquanto eu estava dormindo. No mais, sem maiores problemas em minha estadia.
Bodde här 3 nätter i juni 2022
Svar från Hostel Bureau 22 juni 2022
Dear guest, thank you for your review. We try our best to make everyone comfortable as much as possible even though sometimes we have a lot of people in the building. Check in is always at 2pm because we need some time to clean the rooms after the check out. We hope to see you again! Kind regards :)

6/10 Okej

pertti

Gillade: Renlighet och personal och service
Toimiva Hostelli
Huoneen sai tasan klo14.00 ja se oli tilava.Hyvä sänky.Useita suihkuja ja myös vessoja.Aamiaista ei ollut saatavilla.Ohuet seinät tai huono äänieristys.Hyvä sijainti.Lentokenttä bussin päätepysäkiltä melkein suoraan ja pää Bussiasema myös helpon kävelymatkan päässä.Erittäin paljon eri palveluita tarjolla ja erittäin tilava "Common Area".
Bodde här 1 natt i maj 2022
Svar från Hostel Bureau 12 juni 2022
Dear guest, thank you for your honest review :) It is very important for us to know your experience so we can improve our service in the future. We hope to see you again. Kind regards! Hostel Bureau team

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bon hostel, très bon emplacement!
Ce que j'ai amé le plus, c'est l'emplacement du hostel ! Il est très proche du centre de la ville de Zagreb, presque 5 min à pied. L'état du hostel était aussi trés bon par rapport à son prix !
Bodde här 3 nätter i november 2021
Svar från Bruno 10 dec. 2021
Dear guest, thank you for your kind review :) It means a lot to us to that you enjoyed it here. Hope to see you again soon! :) Hostel Bureau team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2021
Svar från Bruno 10 dec. 2021
Dear guest, thank you for your kind review :) It means a lot to us to that you enjoyed it here. Hope to see you again soon! :) Hostel Bureau team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Good location, clean, and the staff helped me with change my Phone card
Bodde här 2 nätter i augusti 2021
Svar från Katarina S. 5 sep. 2021
Dear guest, thank you for your kind respond. It means a lot to us to know your experience. We hope to see you again :) Kind regards!

10/10 Fantastiskt

GENIVAL

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
MARAVILHOSO
FOI EXCELENTE , ATENDENTES SUPER GENTIS
Bodde här 6 nätter i augusti 2021
Svar från Katarina S. 5 sep. 2021
Dear guest, thank you for your kind respond. It means a lot to us to know your experience. We hope to see you again :) Kind regards!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Alles Schön
Bodde här 5 nätter i augusti 2021
Svar från Katarina S. 5 sep. 2021
Dear guest, thank you for your kind respond. It means a lot to us to know your experience. We hope to see you again :) Kind regards!

10/10 Fantastiskt

Bruno

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hostel maravilhoso
Hostel maravilhoso com todas as comodidades. Ótimo preço, boa localização e funcionários muito simpáticos.
Bodde här 1 natt i juli 2021
Svar från Bruno 3 aug. 2021
Muito obrigado. Suas palavras significam muito para nós! :) Procuramos sempre fazer com que os nossos hóspedes se sintam em casa. :) Volte para nós novamente um dia! e obrigado novamente!

10/10 Fantastiskt

Bruno

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Maravilhoso
Adorei este Hostel e senti-me em casa. Está muito bem localizado, os funcionários são simpáticos e há aqui todo o tipo de comodidades.
Bodde här 3 nätter i juli 2021
Svar från Bruno 3 aug. 2021
Muito obrigado pelas amáveis ​​palavras que significam muito para nós. Esperamos que você volte para nós! :) A equipe do albergue cumprimenta você! : D e obrigado novamente!

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 2 nätter i september 2020
Svar från Kristina 20 okt. 2020
Dear, Thank you for your review. Hope to see you again. Kind regards

8/10 Bra

Meegs, Australia

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hostel is a little hard to find at night as it is located through a passage on the road and then all the way at the end of an alley. Had to be put in a different room as they couldn't find my Expedia booking. Room was for 4 people and we booked a twin room. No problems on the first night, but on the second we were woken up early by someone arriving. When I complained, they admitted their fault. I asked fir a refund, but they were not able to as their supervisor was away. I have not heard anything from them since. Hostel was fine. Its true that the shower doors don't allow for as much privacy as normal, but maybe that is their way to stop people having long showers ad the temperature and pressure are fantastic! Kitchen is adequate. You don't hear any noise from the street, but noise from hallway and other rooms can be annoying. Stupid humans!!!
Bodde här 2 nätter i oktober 2019

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Chambre propre, douche et toilettes propres. Très bon acceuil
Bodde här 1 natt i oktober 2019
Svar från Kristina 25 okt. 2019
Dear, Thank you very much for your nice words :) Kind regards

10/10 Fantastiskt

Elise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mario you are the best
Auberge très bien située, personnel très a l'ecoute, Mario était un amour, il a su nous comprendre et nous mettre a l'aise malgré le probleme de réservation que nous avons eu. Le billard gratuit est très sympa et les fauteuils confortables. Petit déjeuner à revoir
Bodde här 1 natt i september 2019
Svar från Katarina 10 okt. 2019
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Best regards from the hostel Bureau team

10/10 Fantastiskt

Shiyu

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2019
Svar från Kristina 25 okt. 2019
Dear, Thank you very much for your grade :) Kind regards

8/10 Bra

Laurent

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2019
Svar från Kristina 25 okt. 2019
Dear, Thank you very much for your grade :) Kind regards

8/10 Bra

Marylene

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bien.
Auberge de jeunesse très central et près des transports en commun. Réceptionniste agréable et nous a répondu à nos loopdemandes.. Cuisine à dispo. A conseiller
Bodde här 1 natt i september 2019
Svar från Katarina 10 okt. 2019
Dear Guest, thank you for taking the time to leave a feedback. We are very pleased to hear that our staff made your stay pleasant. Hope to see you soon in Zagreb. Kind regards from the hostel Bureau team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In het centrum, ruime kamer met nette douche en toiletruimte. Behulpzaam personeel.
Bodde här 2 nätter i september 2019
Svar från Katarina 10 okt. 2019
Dear Guest, thank you for your kind words. We are thrilled to hear you enjoyed during your stay in the hostel Bureau. Therefore, we are looking forward to your next arrival. Kind regards from the hostel Bureau team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2019
Svar från Kristina 21 aug. 2019
Dear, Thank you very much for your grade :) Kind regards

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
위치는 좋지만 별로
엘레베이터가 없어서 매우 불편했고 샤워를 하는데 샤워실이 너무 좁고 불편하며 커튼도 없이 불투명한 유리도 되있는 곳에 들어가서 샤워를 하는데 옷은 남들이 다보이는 곳에서 갈아입어야된다 같은 여성이긴하지만 구래도 너무 불편하고 수치감이 느껴질 수 있으며 불을 켜는 방식도 너무 불편하고 샤워실앞에 불이 꺼져있으면 너무 무섭고 어두웠다 그리고 방을 청소하고 창문을 열어놓은 것 같던데 무슨 오만때만 벌레가 다 방에 들어와서 나갈 생각을 안했고 벌레 소굴에 나는 그날 잠이 들었다 마지막날이라서 그냥 참고 지내었는데 벌레를 너무 싫오하는 나는 진짜 스트레스였다 그리고 에어컨있는곳 바로 밑에 자리여서 나는 추위를 많이 타서 고생했었다 다음에 묵고싶지않다
Bodde här 2 nätter i juni 2019
Svar från Kristina 27 juni 2019
Dear Guest, I am very sorry for your bad experience. We had refunded your money for the last night. Kind regards,

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
really nice location with free parking space! Best option you can find in the city center!
Bodde här 1 natt i maj 2019
Svar från Kristina 5 juni 2019
Dear, Thank you very much for your nice words :) Kind regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very clean, very nice people, close to cathedral and other atractions
Bodde här 2 nätter i april 2019
Svar från Kristina 25 apr. 2019
Dear guest, thank you for your kind words. Best regards from the hostel Bureau team

8/10 Bra

Melissa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
wonderful staff, inconsiderate guests
The staff here are among the most genuinely nice and helpful people that I have had the pleasure of dealing with. On a scale of 1 to 10, they deserve a 12. I liked that the area was quiet and close to but slightly outside (less than five minute walk) the tourist area. Most appreciated was the hot shower as finding really hot water has been an issue almost everywhere that I stayed in The Balkans, Sadly the guests were not such a positive experience. The person I was sharing a dorm with repeatedly locked me out of the room and there was a group staying there who were constantly screaming and banging doors for hours on end. While this is not the fault of the hostel it still marred an otherwise nice stay.
Bodde här 1 natt i mars 2019
Svar från Kristina 25 apr. 2019
Dear Melissa, thank you for your kind words for our staff members. Every review is important to us for the future improvements. Best regards from the hostel Bureau team

8/10 Bra

Marco

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hostel Bureau, 100 x 100 recomendable
El hotel me ha parecido muy bien en general. Para ser un hostel está muy bien cuidado y la recepcionista María creo recordar nos atendió muy bien. Sin duda la próxima vez que volvamos nos volveremos a quedar ahi.
Bodde här 1 natt i mars 2019
Svar från Kristina 25 apr. 2019
Querido Marco, Muchas gracias para tu revision. Cada revisión es importante para nosotros.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good for a small visit to Zagreb. Very clean.
Bodde här 2 nätter i mars 2019
Svar från Kristina 15 mars 2019
Hey, thank you for your nice comments. We are looking forward to your next arrival. Kind regards from the hostel Bureau team