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Recensioner av SureStay Hotel by Best Western Zapata

2.5 out of 5
SureStay Hotel by Best Western Zapata
1896 S Us Highway 83, Zapata, TX

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 42 av 136 recensioner" "
8 - Bra i betyg. 50 av 136 recensioner" "
6 - Okej i betyg. 19 av 136 recensioner" "
4 - Dåligt i betyg. 13 av 136 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 136 recensioner" "

7,6/10

Renlighet

8,2/10

Personal och service

6,4/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Beatrice

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Cruz 28 mars 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at the Hotel.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,54064 Property Cruz QuintanillaGM SureStay by Best Western Zapata

2/10 Väldigt dåligt

Javier

Bodde här 1 natt i mars 2024
Svar från Cruz 28 mars 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at the Hotel.Sincerely,54064 Property Cruz QuintanillaGM SureStay by Best Western Zapata

2/10 Väldigt dåligt

Martin

Reste med sin partner, Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is unkept both inside and outside. The breakfast choices were limited. Overall it was not the most pleasant stay and will probably would not stay there again.
Bodde här 2 nätter i februari 2024
Svar från Cruz 28 mars 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at the Hotel.Sincerely,54064 Property KAL GOVINDGM SureStay by Best Western Zapata

6/10 Okej

Omar

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Cruz 12 jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at HotelThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,54064 Property Cruz QuintanillaGM SureStay by Best Western Zapata

8/10 Bra

Randy

Gillade: Renlighet och personal och service
met my need.
Bodde här 1 natt i december 2023
Svar från Cruz 12 jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at the HotelThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,54064 Property Cruz QuintanillaGM SureStay by Best Western Zapata

10/10 Fantastiskt

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Cruz 1 mars 2024
Thank you for staying with us.

8/10 Bra

Fred

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The outside is not much to look at and I was surprised the room interior was nice and clean. Shower head could be nicer and drapes need replacing. If in need of lodging in Zapata in the future I will stay again.
Bodde här 1 natt i december 2023
Svar från Cruz 12 jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at the HotelThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,54064 Property Cruz QuintanillaGM SureStay by Best Western Zapata

2/10 Väldigt dåligt

Roberto

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No nos gustó nada estaba sucio y nos robaron herramienta en el estacionamiento.
Bodde här 1 natt i november 2023

8/10 Bra

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Everything was good except for the tub and shower. A lot of Female’s hair was in the tub and drain. I am a male and unaccompanied by female at this time. Housekeeping needs to do a better job and follow-up supervision to insure cleanliness.
Bodde här 2 nätter i november 2023
Svar från Cruz 12 jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at the HotelThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,54064 Property Cruz QuintanillaGM SureStay by Best Western Zapata

8/10 Bra

Patricia

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

4/10 Dåligt

John

Affärsresenär
Gillade inte: Renlighet
Go to have breakfast at about 6:30 and everything was ice cold, eggs, sausage and biscuits. The girl at the front desk was told about it and her only reply was "I guess i forgot to turn on the warmers"
Bodde här 1 natt i oktober 2023

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bathroom and shower not cleaned very well.
Bodde här 1 natt i oktober 2023

8/10 Bra

Raul

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

erika

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Eloy

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Betty

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Beth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The free breakfast tacos in the morning are amazing! Homemade tortillas and so delicious. My room was absolutely massive and I could park rignt in front of my front door. The motel is sitting right on Lake Falcon and lots of fishermen were staying here. A nice quiet crowd. The pool looks lovely as well. They are renovating the front row of rooms so it looks a bit abandoned from the front, but it's quite nice around back. Nothing fancy, but a nice comfortable home base for birding and fishing adventures. I am a single female and I felt very safe here. There is even a large grilling pavilion with a view of the lake for sunset grilling of your catch. A great room for the price!
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i september 2022

10/10 Fantastiskt

Rachel

Bodde här 2 nätter i september 2022
Svar från Cruz 15 sep. 2022
Dear Rachel,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at the hotelThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,54064 Property KAL GOVINDGM SureStay Hotel by Best Western Zapata

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice big room with handicapped bathtub.
Bodde här 2 nätter i september 2022
Svar från Cruz 9 sep. 2022
Dear Mary,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at the hotel.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,54064 Property KAL GOVINDGM SureStay Hotel by Best Western Zapata

2/10 Väldigt dåligt

Stephanie

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bugs, outlets didn’t work, curtains torn. Place smells and feels dirty.
Bodde här 1 natt i september 2022
Svar från Cruz 6 sep. 2022
Dear Stephanie,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,54064 Property KAL GOVINDGM SureStay Hotel by Best Western Zapata

8/10 Bra

Esmeralda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2022
Svar från Cruz 24 aug. 2022
Dear Esmeralda,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,54064 Property KAL GOVINDGM SureStay Hotel by Best Western Zapata

4/10 Dåligt

Frank

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Room floor was dirty; Common areas were dirty; no ice machine; gap under door a snake or scorpion could crawl through; Water was so hot, it could scald an unsuspecting person;TV did not work; AC fan would not run continuously so it kicked on and off, so it was hard to sleep; this is $60.00 motel charging $85.00
Bodde här 3 nätter i mars 2022
Svar från Kal 9 mars 2022
Dear Frank, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, 54064 Property KAL GOVIND GM SureStay Hotel by Best Western Zapata

6/10 Okej

Fabian

Reste med husdjur
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Showers didn’t have any hot water I took 2 showers with cold water. Security cameras are on property but the lights of the outdoors at night don’t all light up so if the cameras catch anything I’m not sure it’ll be lit enough.
Bodde här 1 natt i december 2021
Svar från Cruz 7 jan. 2022
Dear Fabian Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, 54064 Property KAL GOVIND GM SureStay Hotel by Best Western Zapata

6/10 Okej

Martin

Reste med familj och småbarn
Gillade: Personal och service
Cercano al lugar que necesitaba visitar. Parecía un poco descuidada la habitación.
Bodde här 1 natt i december 2021
Svar från Cruz.Q 4 jan. 2022
Gracias por su estancia con nosotros, su negocio es importante para nosotros desculpas por cualquier inconveniencia que se halla presentado.

4/10 Dåligt

Mark

Affärsresenär, Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
No cold water, could not take a shower. Walls are paper thin. Adjoining guest talked way to loud outside of their room and we could not go to sleep. Parking is not adequate for the property. Why does the next question ask about certain members of the population? Are they different or better than white individuals who stay? Do you not care about the white male that stays at your properties? I will not use Expedia again.
Bodde här 1 natt i december 2021
Svar från Cruz.Q 17 dec. 2021
Dear Guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, 54064 Property KAL GOVIND GM SureStay Hotel by Best Western Zapata

6/10 Okej

Jared

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i november 2021
Svar från Cruz.Q 19 nov. 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 54064 Property KAL GOVIND GM SureStay Hotel by Best Western Zapata

8/10 Bra

James

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable in Zapata
We had 8 guys in 4 rooms for 4 nights. The Motel was pleasant and affordable. They made fresh breakfast tacos every morning and serviced our rooms everyday. We have no complaints.
Bodde här 4 nätter i september 2021
Svar från Cruz.Q 21 sep. 2021
Dear James Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 54064 Property KAL GOVIND GM SureStay Hotel by Best Western Zapata

10/10 Fantastiskt

Adriana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disgusting
EVERYTHING was covered in roach poop. When I called the front desk all I was told was we could be moved to another room. My kids next door had the same issue! Why move to another unsanitary room? And no refund given at all!
Bodde här 2 nätter i juli 2021
Svar från Cruz.Q 20 aug. 2021
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at the hotel Sincerely, 54064 Property KAL GOVIND GM SureStay Hotel by Best Western Zapata

8/10 Bra

Maria

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2021
Svar från Cruz.Q 2 aug. 2021
Dear Maria, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at the Hotel Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 54064 Property KAL GOVIND GM SureStay Hotel by Best Western Zapata

8/10 Bra

Raquel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and comfortable. The rooms were large and spacious.
Bodde här 2 nätter i juli 2021
Svar från Cruz.Q 28 juli 2021
Dear Raquel, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at the Hotel Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 54064 Property KAL GOVIND GM SureStay Hotel by Best Western Zapata

2/10 Väldigt dåligt

Ron

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ronaldo
Asked for a forst floor room, and the front desk staff stated there were none. We opend the door to our second floor room and it was not cleaned, beds were still un amde and a mess. The ladyvat front desk issued us a dirst floor room after we complained. We forgot our expensive phone charger and called that day amd they said they were not there. WOW!!!!! And bed bugs are an issue as well. Got bite marks rhe next am. Never will I stay there again
Bodde här 1 natt i juli 2021
Svar från Cruz.Q 23 juli 2021
Dear Ronaldo, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at the Hotel Sincerely, 54064 Property KAL GOVIND GM SureStay Hotel by Best Western Zapata

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet och personal och service
Price was good for area, room was ok and clean. Breakfast was served as a pickup in bag due to the pandemic, it did include a warm breakfast taco. Water comes out very warm so have to run awhile on cold to get it to cool down. Toilet was slow flushing a bit so had to use plunger more than once.
Bodde här 2 nätter i juni 2021
Svar från Cruz.Q 14 juni 2021
Thank you for completing the survey regarding your recent stay at our property. pert Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 54064 Property KAL GOVIND GM SureStay Hotel by Best Western Zapata

10/10 Fantastiskt

Taylor

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2021
Svar från Cruz.Q 2 juni 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 54064 Property KAL GOVIND GM SureStay Hotel by Best Western Zapata

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Smelled of sewage, rundown outer features, air conditioner wasn't cool enough
Bodde här 2 nätter i maj 2021
Svar från Cruz.Q 1 juni 2021
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at

8/10 Bra

Jeaus

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2021
Svar från Cruz.Q 25 apr. 2021
Thank you, for staying with us, your feed back is important to us. We hope to see you again. Sure Stay Team

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This hotel was not ready for business. Was in roof repair stage. Our parking area was blocked by construction vehicles. Sleep would have been impossible due to construction noise. Had to cancel reservation.
Bodde här 2 nätter i april 2021
Svar från Kal 19 apr. 2021
I would like to apologize for the inconvenience of our roofing project. Work was being done from 9am to 5pm and parking areas near the work were blocked off for safety during those hours. No construction was being done to buildings during hours guest were present. If you have any further concerns please feel free to reach out to us. Thanks Management

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2021
Svar från Cruz.Q 29 mars 2021
Thank you for staying with us, your feed back is important, we hope to see you again, soon. Sure Stay Team

10/10 Fantastiskt

Randal

Bodde här 3 nätter i mars 2021
Svar från Cruz.Q 29 mars 2021
Thank you for staying with us, your feed back is important, we hope to see you again, soon. Sure Stay Team

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was very friendly room was very clean and big nice parking so i could plug up my boat battery
Bodde här 1 natt i februari 2021
Svar från Cruz.Q 8 mars 2021
Thank you for staying with us, your feedback is important, we hope to see you again soon. Sure Stay staff

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I want a refund. This is not the hotel location I booked. Immediately when I booked what I thought was a hotel in Hebronville, I called this hotel. They had no power or water and did not answer. I called Expedia and 7 hours later got a return call and asked for a refund. They never responded back to me. I will dispute this charge and not use Expedia ever again.
Bodde här 1 natt i februari 2021
Svar från Cruz.Q 19 feb. 2021
We did not charge you here at the hotel, Sure Stay Hotel-Zapata, if you want a refund you must as Expedia for it. Thank you, Cruz Q.

8/10 Bra

Cheri

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Business stat
Very clean and the service was great
Bodde här 2 nätter i januari 2021
Svar från Management 11 jan. 2021
Thank you

8/10 Bra

Debora, Dallas

Reste med familjen
Gillade: Renlighet och personal och service
On-duty front desk staff was very kind and accommodating.
Bodde här 1 natt i december 2020
Svar från Cruz.Q 31 dec. 2020
Thank you, your feedback is important to us, we are glad you enjoyed your stay, we hope to see you soon again. Cruz. Q

6/10 Okej

Luis E

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2020
Svar från Cruz.Q 10 nov. 2020
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand

2/10 Väldigt dåligt

Cynthia

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The restroom was terrible tub needs a make over and toilet is has old stains and it didn't want to flush. I didn't have time to call front desk running late for an appt. Carpet was nasty. TV was hard to turn on. Never again will stay here.
Bodde här 1 natt i september 2020
Svar från Cruz.Q 9 okt. 2020
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 Bra

Jose

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2020
Svar från Cruz.Q 9 okt. 2020
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pit Stop in Zapata
Quiet and clean.
Bodde här 2 nätter i september 2020
Svar från Cruz.Q 9 okt. 2020
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

8/10 Bra

Angelina

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i september 2020
Svar från Cruz.Q 9 okt. 2020
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cleanliness and staff were very respectful and cheerful
Bodde här 1 natt i september 2020
Svar från Cruz.Q 9 okt. 2020
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon