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Recensioner av NH Collection Gran Hotel de Zaragoza

4 out of 5
NH Collection Gran Hotel de Zaragoza
Calle Joaquin Costa, 5, Zaragoza, Zaragoza

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 449 av 768 recensioner" "
8 - Bra i betyg. 253 av 768 recensioner" "
6 - Okej i betyg. 42 av 768 recensioner" "
4 - Dåligt i betyg. 16 av 768 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 768 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Ulf

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Sonia / Guest Relations 12 okt. 2023
Dear Ulf;Thank you for staying at our hotel, do not hesitate to return to NH Collection Gran Hotel if you want to repeat the experience of staying one step away from the Basilica of Pilar, in the heart of Zaragoza.Best regards

10/10 Fantastiskt

Mathias

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2021

10/10 Fantastiskt

Håkan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2021

8/10 Bra

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i juli 2021

10/10 Fantastiskt

Simon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice rooms and beautiful decorated entrance and breakfast room.
Bodde här 1 natt i augusti 2019
Svar från NH COLLECTION GRAN HOTEL 13 aug. 2019
343/5000 Dear Customer, First of all I would like to thank you for the time spent in transmitting your experience at the NH Collection Gran Hotel in Zaragoza. I will share with your hotel workers your experience at the hotel, which will surely fill you with satisfaction. Looking forward to welcoming you the next time you visit us, Sincerely

10/10 Fantastiskt

Malin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2019
Svar från Sonia García /Guest Relations 5 juni 2019
Apreciado cliente; Muchísimas gracias por su reserva y valoración, nos encantaría darle de nuevo la más cordial bienvenida al hotel Un cordial saludo

10/10 Fantastiskt

Galya

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i maj 2018
Svar från NH COLLECTION GRAN HOTEL 8 aug. 2018
Muchas gracias por su reserva, le esperamos de nuevo en nuestro precioso hotel Atentamente

8/10 Bra

Henke, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Allt var bra.
Very good service, nice rooms, friendly staff. All good and we are very pleased.

10/10 Fantastiskt

Oscar Villeda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente servicio en todos los servicios
Bodde här 1 natt i april 2024
Svar från Sonia García / Guest Relations 10 maj 2024
Estimado Oscar Villeda,No podemos estar más contentos al leer su valoración, nos encanta saber que se ha encontrado a gusto en nuestro hotel y le damos las gracias por tener la amabilidad de compartir su experiencia con los usuarios de Expedia.Le esperamos de nuevo si quiere repetir la experiencia de alojarse en pleno centro de Zaragoza y a pocos minutos de la Basílica del Pilar.Muchisimas gracias por recomendarnos!!

10/10 Fantastiskt

Neha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Sonia García / Guest Relations 10 maj 2024
Dear Neha,Thank you very much for staying at our hotel, do not hesitate to stay at the NH Collection Gran Hotel Zaragoza again if you want to repeat the experience of staying in the heart of the city and a few minutes from the Basilica del Pilar.A very cordial greeting and see you soon

10/10 Fantastiskt

CHARLES, ALLENTOWN

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is beautiful and our room is spacious and well equipped. Great location
Bodde här 1 natt i maj 2024
Svar från Sonia García / Guest Relations 4 maj 2024
Dear CHARLES,Thank you very much on behalf of the entire team that we are part of the Gran Hotel for your great review.We love to know that you have a great stay with us and we look forward to seeing you again when you wish to enjoy a charming hotel in the heart of Zaragoza and a few minutes from the main tourist attractions.Best regards and see you soon!

10/10 Fantastiskt

Antonio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Struttura elegante al centro della città, camera spaziosa , ben arredata e silenziosa . Personale attento e disponibile. Consigliatisso
Bodde här 2 nätter i april 2024
Svar från Sonia García / Guest Relations 3 maj 2024
Caro Antonio,Non potremmo essere più felici di leggere la tua recensione, ci fa piacere sapere che hai trovato confortevole il nostro hotel e ti ringraziamo per essere così gentile da condividere la tua esperienza.Non vediamo l'ora di rivederti se vorrai ripetere l'esperienza di soggiornare nel cuore di Saragozza e a pochi minuti dalla Basilica del Pilar.Grazie mille per averci consigliato!!

8/10 Bra

JORGE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sonia García / Guest Relations 3 maj 2024
Estimado Jorge,Muchas gracias por su reserva, le esperamos de nuevo.Un saludo muy cordial y hasta pronto

10/10 Fantastiskt

ALBERTO

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Sonia García / Guest Relations 2 maj 2024
Estimado Alberto,Muchísimas gracias en nombre de todo el equipo que formamos parte del Gran Hotel por su valoración, le esperamos de nuevo cuando desee repetir la experiencia de alojarse en un hotel único en pleno centro de la ciudad y a pocos minutos de la Basílica del Pilar.Un saludo muy cordial y hasta pronto

10/10 Fantastiskt

Penelope

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a beautiful place to stay and the City is amazing
Bodde här 1 natt i april 2024
Svar från Sonia García / Guest Relations 2 maj 2024
Dear Penelope,Thank you very much for staying at our hotel, do not hesitate to stay at the NH Collection Gran Hotel Zaragoza again if you want to repeat the experience of staying in the heart of the city and a few minutes from the Basilica del Pilar.A very cordial greeting and see you soon

10/10 Fantastiskt

Raul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente servicio y amenidades
Bodde här 1 natt i april 2024
Svar från Sonia Garcia / Guest Relations 26 apr. 2024
Estimado Raul,Muchísimas gracias en nombre de todo el equipo que formamos parte del Gran Hotel por su valoración, le esperamos de nuevo cuando desee repetir la experiencia de alojarse en un hotel único en pleno centro de la ciudad y a pocos minutos de la Basílica del Pilar.Un saludo muy cordial y hasta pronto

10/10 Fantastiskt

ALBERTO

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is well maintain and the staff could not be better!
Bodde här 1 natt i april 2024
Svar från Sonia García / Guest Relations 26 apr. 2024
Dear Alberto,No podemos estar más contentos al leer su valoración, nos encanta saber que se ha encontrado a gusto en nuestro hotel y le damos las gracias por tener la amabilidad de compartir su experiencia con los usuarios de Expedia,Le esperamos de nuevo si quiere repetir la experiencia de alojarse en pleno centro de Zaragoza y a pocos minutos de la Basílica del Pilar.Muchisimas gracias por recomendarnos!!

10/10 Fantastiskt

guadalupe, glendale

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I went for a short visit and was very happy with my stay. From the time we arrived the staff was very friendly and helpful. The property is very centrally located and there is so much around in terms of shopping and dining. The hotel is very nice, charming, and comfortable. Would highly recommend it!
Bodde här 2 nätter i april 2024
Svar från Sonia García / Guest Relations 24 apr. 2024
Dear Guadalupe,We would like to thank you for having chosen us for your stay in Zaragoza, as well as for taking the time to share your impression. We appreciate your nice words. We look forward to hearing from you soon.Thank you very much for staying at our hotel, do not hesitate to stay at the NH Collection Gran Hotel Zaragoza again if you want to repeat the experience of staying in the heart of the city and a few minutes from the Basilica del Pilar.A very cordial greeting and see you soon

10/10 Fantastiskt

Sharon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a lovely hotel. The staff were very helpful and whisked our luggage upstairs whilst we booked in. The room was a good size (Premium) and the bed lovely and comfortable. The hotel is a short walk away from the old centre and the restaurants within that area but the hotel recommended places for dinner within and without that area taking into account our requirements. We would recommend booking for breakfast as it was very impressive.
Bodde här 2 nätter i mars 2024
Svar från Sonia García / Guest Relations 30 mars 2024
Dear Sharon;Thank you very much for staying at our hotel, do not hesitate to stay at the NH Collection Gran Hotel Zaragoza again if you want to repeat the experience of staying in the heart of the city and a few minutes from the Basilica del Pilar.A very cordial greeting and see you soon!!!

10/10 Fantastiskt

Ernesto, Houston

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I forgot my stuff in the safety box, and they helped me to retrieve my things with no complications
Bodde här 3 nätter i februari 2024
Svar från Sonia García / Guest Relations 6 mars 2024
Dear Ernesto;We are very happy to know that your time at the Gran Hotel has been satisfactory for you.We have been delighted to be able to serve you as you deserve and we look forward to seeing you again whenever you wish to enjoy a pleasant stay in the heart of Zaragoza, a few minutes from the Basilica del Pilar and the sites of historical interest.We are waiting for you againA very cordial greeting and see you soon

10/10 Fantastiskt

Michelle

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
A beautiful historic building on a quiet street, with almost 300 restaurants within a 0 3 mile radius (at least per Apple Maps!). Great value for the price and an excellent location.
Bodde här 2 nätter i februari 2024
Svar från Sonia García 7 Guest Relations 6 mars 2024
Dear Muchelle;We thank you for your reservation and assessment, we love knowing that you have been comfortable in our hotel and we look forward to seeing you again when you want to stay in our beautiful hotel a few meters from the main tourist attractions in Zaragoza.A very cordial greeting and see you soon

10/10 Fantastiskt

alain

Séjour court mais agréable
Bodde här 1 natt i februari 2024
Svar från Sonia García / Guest Relations 1 mars 2024
Muito obrigado em nome de toda a equipe que faz parte do Gran Hotel pela sua avaliação, esperamos vê-lo novamente quando quiser repetir a experiência de se hospedar em um hotel único no coração da cidade e a poucos minutos da Basílica del Pilar.Uma saudação muito cordial e até breve

6/10 Okej

SILVIA

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
La atención de los empleados de recepción muy mala Poco amables Tenía que salir muy temorano al día siguiente y pedí me prepararan desayuno para llevar Sr les olvidó anotarlo y al dur todavía no estaba preparado El baño del cuarto olí mal Tal ve. Sería buena idea poner una tapa a la coladera Que lástima creí que la tesncupk sería mejor Me gustan los nh pur si servicio y calidad Peto este hotel no cumplió mis expectativas
Bodde här 1 natt i februari 2024
Svar från Sonia Garcia / Guest Relations Manager 23 feb. 2024
Apreciada Silvia;En primer lugar le pedimos disculpas por todo lo que nos relata. Lamentamos muchísimo el olvido de anotar su desayuno, no es nuestra manera de proceder, entendemos perfectamente su malestar y tomamos buena nota para corregir estas actuaciones.Con respecto al baño, estamos cambiando los sumideros de todas las habitaciones para reparar el mal estado de los mismos. Nos gustaría tener una nueva oportunidad con usted y quedo a su disposición en el mail que le facilito para lo que precise.s.garcialazaro@nh-hotels.com Atentamente

8/10 Bra

Vicente Ramón

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Arreglar los marcos o cerrojos de algunas puertas de habitaciones y otras, que para cerrar hay que dar portazo.
Bodde här 1 natt i februari 2024
Svar från Sonia García / Guest Relations Manager 16 feb. 2024
Apreciado Vicente Ramón:Le damos las gracias por su reserva y comentarios que nos ayudan a mejorar.Hemos informado al jefe de mantenimiento para que repase las puertas de la habitación que ocupó.Un saludo y nos encantaría darle de nuevo la bienvenida al hotel.

10/10 Fantastiskt

Ignacio

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buen hotel, pero sobre todo excelente atención de todo el personal y de Sofua la gerente🙏🙏👏👏
Bodde här 1 natt i februari 2024
Svar från Sonia García / Guest Relations Manager 16 feb. 2024
Apreciado Ignacio;No podemos estar más contentos al leer su valoración, nos encanta saber que su paso por el Gran Hotel ha sido de su agrado.Le esperamos de nuevo cuando desee repetir la experiencia de alojarse en un precioso hotel en pleno centro de Zaragoza y a pocos minutos caminando de la Basílica del Pilar y de los principales lugares de interés turístico de la ciudad.Un saludo muy cordial y hasta pronto

8/10 Bra

kin wai andrew

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
房間寬敞舒適。基本設施充足。服務人員態度良好,酒店本身有餐廳,附近亦有很多食店提供不同的選擇。
Bodde här 1 natt i januari 2024
Svar från Sonia Garcia / Guest Relations 1 feb. 2024
我們非常高興閱讀您的評論,我們很高興知道您對我們的酒店感到舒適,並感謝您與 Expedia 用戶分享您的體驗。如果您想重複住在薩拉戈薩市中心且距離皮拉爾大教堂僅幾分鐘路程的體驗,我們期待再次見到您。非常感謝您推薦我們!!非常誠摯的問候,我們希望很快見到您!

6/10 Okej

MARIA

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Esperava mais desse hotel
Esperava mais dessa acomodação, o atendimento da equipe foi excelente, nos atendeu muito bem, mas a acomodação deixou a desejar, bem como a limpeza. Enxoval não condiz com a categoria do hotel.
Bodde här 1 natt i januari 2024
Svar från Sonia García / Guest Relations 22 jan. 2024
Apreciada MARIA;Primeiramente agradecemos sua reserva e comentários que nos ajudam a melhorar.Tomámos nota de tudo o que é recomendado para reparar o quarto que ocupava, lamentamos que a sua experiência não tenha sido do seu agrado e permanecemos à sua disposição para o que necessitar.Adoraríamos ter uma nova oportunidade conosco, então se você decidir voltar a se hospedar conosco, pode me escrever no email com mais detalhes abaixo, terei muito interesse em ter uma estadia maravilhosa.

10/10 Fantastiskt

Denise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would recommend
We were given a great room on the fifth floor overlooking the road. The room was very spacious and clean, beds nice and comfortable. The room had both a kettle and coffee machine for your use. Lovely big bathroom with double sink. Very nice and helpful staff. The hotel is conveniently situated for the old town, especially the shopping. It has a nice bar and separate lounge/ grand salon. It's about 15 mins walk to the cathedrals and river. Room service was good. Would definitely recommend.
Bar
Zaragoza
General room view
Bedroom
Bodde här 1 natt i januari 2024
Svar från Sonia García / Guest Relations 11 jan. 2024
Dear Denise;Thank you very much for staying at our hotel, do not hesitate to stay at the NH Collection Gran Hotel Zaragoza again if you want to repeat the experience of staying in the heart of the city and a few minutes from the Basilica del Pilar.Yours sincerely

10/10 Fantastiskt

Carlos

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centrico y acogedor.
Hotel bien situado,cerca de los emblemas de la ciudad.No dispone de parking pero a 5 minutos a pie hay un Saba,con muy buen precio,a 12.95€ las 24 horas.
Bodde här 1 natt i januari 2024
Svar från Sonia García / Guest Relations 9 jan. 2024
Estimado Carlos;No podemos estar más contentos al leer su valoración, nos encanta saber que se ha encontrado a gusto en nuestro hotel y le damos las gracias por tener la amabilidad de compartir su experiencia con los usuarios de ExpediaLe esperamos de nuevo si quiere repetir la experiencia de alojarse en pleno centro de Zaragoza y a pocos minutos de la Basílica del Pilar.Muchísimas gracias por recomendarnos!!Un saludo muy cordial y ¡¡les esperamos pronto!!!

10/10 Fantastiskt

Jorge

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Sonia García / Guest Relations 9 jan. 2024
Estimado Jorge;No podemos estar más contentos al leer su valoración, nos encanta saber que se ha encontrado a gusto en nuestro hotel y le damos las gracias por tener la amabilidad de compartir su experiencia con los usuarios de Expedia.Le esperamos de nuevo si quiere repetir la experiencia de alojarse en pleno centro de Zaragoza y a pocos minutos de la Basílica del Pilar.Muchísimas gracias por recomendarnos!!Un saludo muy cordial y ¡¡les esperamos pronto!!!

10/10 Fantastiskt

Jesus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay, will come back
Great hotel, very friendly and serviceable staff. Excellent location
Bodde här 1 natt i januari 2024
Svar från Sonia García / Guest Relations 9 jan. 2024
Dear Jesus;Thank you very much for staying at our hotel, do not hesitate to stay at the NH Collection Gran Hotel Zaragoza again if you want to repeat the experience of staying in the heart of the city and a few minutes from the Basilica del Pilar.A very cordial greeting and see you soon

8/10 Bra

Francisco

Bodde här 1 natt i januari 2024
Svar från Sonia García / Guest Relations 9 jan. 2024
Estimado Francisco;Muchas gracias por alojarse en nuestro hotel, no dude en volver a alojarse en NH Collection Gran Hotel Zaragoza si desea repetir la experiencia de alojarse en pleno centro de la ciudad y a pocos minutos de la Basílica del Pilar.Un saludo muy cordial y hasta pronto

10/10 Fantastiskt

Brigitte

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
RAS
Bodde här 1 natt i december 2023
Svar från Sonia García / Guest Relations 9 jan. 2024
Dear Brigitte;Thank you very much for staying at our hotel, do not hesitate to stay at the NH Collection Gran Hotel Zaragoza again if you want to repeat the experience of staying in the heart of the city and a few minutes from the Basilica del Pilar.A very cordial greeting and see you soon

10/10 Fantastiskt

carlos

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
beautiful hotel, food staff. I didn,t like that they turn off rhe air conditioner at night while sleeping
Bodde här 1 natt i januari 2024
Svar från Sonia García / Guest Relations 9 jan. 2024
Dear Carlos;Thank you very much for staying at our hotel, do not hesitate to stay at the NH Collection Gran Hotel Zaragoza again if you want to repeat the experience of staying in the heart of the city and a few minutes from the Basilica del Pilar.A very cordial greeting and see you soon

8/10 Bra

Juan Ignacio, Madrid

Bodde här 1 natt i december 2023
Svar från Sonia García / Guest Relations 23 jan. 2024
Estimado Juan Ignacio;Le damos las gracias por su reserva y valoración, nos encantaría darle de nuevo la bienvenida al hotel.Un saludo muy cordial y hasta pronto

10/10 Fantastiskt

mayka

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Sonia García / Guest Relations Manager 16 feb. 2024
Apreciada mayka;Muchisimas gracias en nombre de todo el equipo que formamos parte del Gran Hotel por su estupenda valoración, nos encantaría darle de nuevo la más cordial bienvenida.Un saludo muy cordial y hasta pronto

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Sonia García / Guest Relations 9 jan. 2024
Estimado Daniel;No podemos estar más contentos al leer su valoración, nos encanta saber que se ha encontrado a gusto en nuestro hotel y le damos las gracias por tener la amabilidad de compartir su experiencia con los usuarios de Expedia;Le esperamos de nuevo si quiere repetir la experiencia de alojarse en pleno centro de Zaragoza y a pocos minutos de la Basílica del Pilar.Muchísimas gracias por recomendarnos!!

10/10 Fantastiskt

Rosa María

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Sonia García / Guest Relations 11 dec. 2023
Apreciada Rosa María:Muchas gracias por alojarse en nuestro hotel, no dude en volver a alojarse en NH Collection Gran Hotel Zaragoza si desea repetir la experiencia de alojarse en pleno centro de la ciudad y a pocos minutos de la Basílica del Pilar.Un saludo muy cordial y hasta pronto

10/10 Fantastiskt

Darko

Bodde här 1 natt i december 2023
Svar från Sonia García / Guest Relations 11 dec. 2023
Dear Darko;Thank you for staying at our hotel, do not hesitate to return to NH Collection Gran Hotel if you want to repeat the experience of staying one step away from the Basilica of Pilar, in the heart of Zaragoza.

4/10 Dåligt

Dmytro

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
I have no idea why people leaving this hotel such high rating it is very misleading. This hotel requires some cosmetical renovation at least. It was very noisy there, you can hear all your neighbors. The shower head was broken and leaving its own life (spraying the water everywhere, but not on you), the toilet is very smelly, and I think it is not cleaning issues it is just needs to be replaced along with pipes. And yes, the smell gos to your room as well if you open a door just a bit sine there is no vent. The water temperature is not consistent and gos from cold to warm on its own will. Not to mention the higher as average price on everything, starting from the room price to parking and even water in the a minibar. Definitely don't recommend, it just doesn't worth your sleepless night. Glad we stayed only one night there. Can't believe they have 4 stars 😂
Bodde här 1 natt i november 2023
Svar från Sonia Garcia / Guest Relations 11 dec. 2023
Dear Dmytro;We regret everything you tell us.We assume that it was a specific problem that sometimes happens when it is hotter than usual for the season and in the buildings in the city center sometimes the pipes give off the smell that you describe.We have taken note of everything you tell us to improve.We would love to have a new opportunity with you.Sincerely

10/10 Fantastiskt

Rosa

Reste med familj och småbarn
Every was ok . Thank you so much
Bodde här 3 nätter i november 2023
Svar från Sonia / Guest Relations 21 nov. 2023
Dear Rosa;Thank you very much for staying at our hotel, do not hesitate to stay at the NH Collection Gran Hotel Zaragoza again if you want to repeat the experience of staying in the heart of the city and a few minutes from the Basilica del Pilar.A very cordial greeting and see you soon

10/10 Fantastiskt

Kathy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had a wonderful visit. Great location in a beautiful city. Loved my room with having balcony doors so I could enjoy the nice weather.
Bodde här 3 nätter i oktober 2023
Svar från Sonia / Guest Relations 9 nov. 2023
Dear Kathy;We couldn't be happier to read your review, we love to know that you found our hotel comfortable and we thank you for being kind enough to share your experience.We look forward to seeing you again if you want to repeat the experience of staying in the heart of Zaragoza and a few minutes from the Basilica del Pilar.Thank you very much for recommending us!!A very cordial greeting and we hope to see you soon!!!

10/10 Fantastiskt

Tommy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Sonia / Guest Relations 9 nov. 2023
Dear Tommy;Thank you very much for staying at our hotel, do not hesitate to stay at the NH Collection Gran Hotel Zaragoza again if you want to repeat the experience of staying in the heart of the city and a few minutes from the Basilica del Pilar.A very cordial greeting and see you soon

10/10 Fantastiskt

jose, framingham

Bodde här 4 nätter i oktober 2023
Svar från Sonia / Guest Relations 21 nov. 2023
Estimado Jose;Muchas gracias por alojarse en nuestro hotel, no dude en volver a alojarse en NH Collection Gran Hotel Zaragoza si desea repetir la experiencia de alojarse en pleno centro de la ciudad y a pocos minutos de la Basílica del Pilar.Un saludo muy cordial y hasta pronto

8/10 Bra

Philip

Bodde här 1 natt i oktober 2023
Svar från Sonia / Guest Relations 21 nov. 2023
Dear Philip;We would like to thank you for having chosen us for your stay in Zaragoza, as well as for taking the time to share your impression. We appreciate your nice words. We look forward to hearing from you soon.

8/10 Bra

Pat

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Sonia / Guest Relations 26 okt. 2023
Muchísimas gracias en nombre de todo el equipo que formamos parte del Gran Hotel por su valoración.Les esperamos de nuevo si desean repetir su experiencia muy cerquita de la Basílica del Pilar y en la zona de moda de ZaragozaUn saludo muy cordial y hasta pronto

10/10 Fantastiskt

Corina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Me encantó la alcachofa de la ducha
Bodde här 2 nätter i oktober 2023
Svar från Sonia / Guest Relations 25 okt. 2023
Apreciada Corina;Muchas gracias por su reserva, nos encanta saber que le ha gustado la ducha efecto lluvia del hotel y le esperamos de nuevoUn cordial saludo

6/10 Okej

williiam

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Beautiful, but reception hall for weddings
The hotel was really nice in a beautiful building. When we arrived, there was valet service for the car which was really helpful. There was a wedding going on, so the lobby was full of people and really chaotic. We were given keys to someone else’s room or the room had not been cleaned from the previous guest, so we had to go back to the lobby and navigate the wedding guests again to get another room key. We went out and explored the city and came back around 1am. This is late for us, but so glad that we stayed out late because when we returned to the room, there was music blaring from the wedding reception and vibrating the walls of our room. I called the front desk and asked when it would stop and they said it would immediately. The music stopped about 10 minutes later, but then there was noise from them cleaning up the reception hall (dragging chairs and tables, etc) that went on until almost 2am.
Bodde här 1 natt i oktober 2023
Svar från Sonia / Guest Relations 25 okt. 2023
Dear william;First of all, thank you for the time you have dedicated to write about your stay in our hotel. We are extremely sorry that we did not live up to your expectations, and we assure you that we will work on it for being able to provide the best service by our side. Hoping to welcome you again in Zaragoza. Kind regards, NH Collection Gran Hotel

10/10 Fantastiskt

Sylvia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel
Bodde här 1 natt i oktober 2023
Svar från Sonia / Guest Relations 26 okt. 2023
Dear Sylvia;We thank you for your reservation and assessment, we love knowing that you have been comfortable in our hotel and we look forward to seeing you again when you want to stay in our beautiful hotel a few meters from the main tourist attractions in Zaragoza.A very cordial greeting and see you soon

8/10 Bra

Jose

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location. Lots of places to eat good.
Bodde här 3 nätter i oktober 2023
Svar från Sonia / Guest Relations 26 okt. 2023
We thank you for your reservation and assessment, we love knowing that you have been comfortable in our hotel and we look forward to seeing you again when you want to stay in our beautiful hotel a few meters from the main tourist attractions in Zaragoza.A very cordial greeting and see you soon