Reception

Recensioner av Boutique Hotel Wellenberg

4 out of 5
Boutique Hotel Wellenberg
Niederdorf Strasse 10, Zürich, ZH

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 580 av 1002 recensioner" "
8 - Bra i betyg. 278 av 1002 recensioner" "
6 - Okej i betyg. 85 av 1002 recensioner" "
4 - Dåligt i betyg. 36 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 1002 recensioner" "

9,0/10

Renlighet

9,4/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

4/10 Dåligt

Loredana

Bodde här 3 nätter i november 2023
Svar från Francesco Sciolla, Front Desk 28 nov. 2023
Dear Loredana, thank you for taking the time to share your feedback. While we wish you had a better experience, we learn from feedback like this and use it to improve. We work hard to provide an exceptional guest experience. Kind regards from Zurich

8/10 Bra

Kristoffer

Bodde här 3 nätter i juni 2023
Svar från Francesco Sciolla, Front Desk 27 juni 2023
Dear Kristoffer, it was our pleasure to welcome you at the Hotel Wellenberg. We are very glad that you enjoyed your stay overall. We are already looking forward to your next stay with us. Best regards from Zurich.

8/10 Bra

Alice

Bodde här 2 nätter i november 2021

8/10 Bra

Johanna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2021
Svar från Max 30 okt. 2021
Dear Johanna Thank you very much for your stay with us as well as for your wonderful rating. We are very looking forward to welcome you back with us in the near future. Yours sincerely Max Lauke Front Office Manager

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Det var bra men för att vara 4 stjärnigt hotell så matchade inte detta mina förvöntingar faktist. Service var bra men rummet var mindre bra
Bodde här 1 natt i juli 2020
Svar från Max 28 juli 2020
Dear lovely Guest Thank you very much for your stay with us. We also appreciate your kind feedback which we will use to improve our service and standards. The whole team is very looking forward to welcome you back with us in the near future. Yours sincerely Max Lauke Front Office Manager

10/10 Fantastiskt

Guner

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Topp
Helt fantastisk, centralt, bra service och väldigt bra frukost
Bodde här 1 natt i juli 2020
Svar från Max 21 juli 2020
Dear Guner Thank you very much for your stay with us. We also highly appreciate your amazing feedback and comments. The whole Wellenberg Team is very looking forward to welcome you back with us one day. Yours sincerely Max Lauke Front Office Manager

10/10 Fantastiskt

Adnane

Bodde här 2 nätter i mars 2020

8/10 Bra

Maria

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was great
Bodde här 1 natt i februari 2020
Svar från max 2 mars 2020
Dear Maria Thank you very much for your stay with us as well as for your wonderful rating. We are very looking forward to welcome you back with us in the near future. Yours sincerely Max Lauke Front Office Manager

10/10 Fantastiskt

Lennart

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really good.
I recommend this hotel in the center of Zürich so Good and so convinient.
Bodde här 1 natt i februari 2020
Svar från Max 16 feb. 2020
Dear Lennart Thank you very much for your stay with us. We appreciate your amazing feedback and are very looking forward to welcome you back with us in the near future. Yours sincerely Max Lauke Front Office Manager

8/10 Bra

Bo

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Max 23 jan. 2020
Dear Bo Thank you very much for your stay with us as well as for your amazing rating. We are very looking forward to welcome you back with us in the near future. Yours sincerely Max Lauke Front Office Manager

8/10 Bra

Camilla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Trevlig personal, toppenläge, hård säng och låga möbler. Rent och fint!
Bodde här 3 nätter i oktober 2019
Svar från Max 4 nov. 2019
Dear Camila Thank you very much for your stay with us as well as for your wonderful rating. We are very looking forward to welcome you back with us in the near future. Yours sincerely Max Lauke Front Office Manager

8/10 Bra

Verifierad resenär

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Perfekt läge men tveksam till 4*
Perfekt läge, snabb och bra service och helt ok frukost med mycket bra kaffe! Men själva rummet vi fick motsvarade inte de 4*, det höga betyget som hotellet fått, eller ens förhandsbeskrivningen. Enligt personalen är det tydligen avsevärd skillnad mellan standardrummen och de s.k. superior rummen.
Bodde här 2 nätter i oktober 2019
Svar från Max 21 okt. 2019
Dear lovely Guest Thank you very much for your stay with us as well as for your kind feedback. We took notes of your comments and would love to welcome you back with us in the near future. Yours sincerely Max Lauke Front Office Manager

6/10 Okej

elizabeth

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Rummen fräscha och nyrenoverade men man hade tydligen glömt badrummen som var nergångna. Bra läge mitt i Niederdorf och gångavstånd till det mesta
Bodde här 1 natt i augusti 2019
Svar från Max 28 aug. 2019
Dear elizabeth Thank you very much for your stay with us as well as for your feedback. We have noted your comments and would be happy to welcome you with us in the near future again. Yours sincerely Max Lauke Front Office Manager

8/10 Bra

Monica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juni 2019
Svar från Max 4 juli 2019
Dear Monica Thank you very much for your stay with us. We also appreciate your wonderful rating and are very looking forward to welcome you back with us in the near future. Yours sincerely Max Lauke Guest Relation Manager

8/10 Bra

Niclas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Mitt i hjärtat av Zürich.
Hotellet ligger helt perfekt i Zürich Alt Stadt med närhet till restauranger och sevärdheter. Personalen gav utmärkt service och hotellet var rent och fräscht. Det enda negativa var de hårda sängarna.
Bodde här 3 nätter i maj 2019
Svar från Max 31 maj 2019
Dear Niclas Thank you very much for your stay with us. We also appreciate your wonderful feedback and are very looking forward to welcome you back with us in the near future. Yours sincerely Max Lauke Guest Relation Manager

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppen!
Helt enligt Schweizisk standard! Rent, snyggt, trevligt bemötande, bra frukost, centralt läge. Något dyrt, som det mesta i Zurich...
Bodde här 1 natt i maj 2019
Svar från Max 18 maj 2019
Dear Peter Thank you very much for your stay with us. We appreciate your wonderful feedback and are very looking forward to welcome you back with us in the near future. Yours sincerely Max Lauke Guest Relation Manager

10/10 Fantastiskt

styrmir

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2019
Svar från Max 24 apr. 2019
Dear Styrmir Thank you very much for your stay with us. We also appreciate your wonderful rating and are very looking forward to welcome you back with us in the near future. Yours sincerely Max Lauke Guest Relation Manager

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2019
Svar från Max Lauke 18 mars 2019
Dear Peter Thank you very much for your stay with us. We appreciate your amazing rating and are very looking forward to welcome you back with us in the near future. Yours sincerely Max Lauke Guest Relation Manager

8/10 Bra

Elin

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bra läge
Mycket bra läge på hotellet i gamla stan. Litet mysigt hotell.
Bodde här 2 nätter i januari 2019
Svar från Max 4 feb. 2019
Dear Elin Thank you very much for your stay with us as well as for your wonderful comment. We appreciate your kind words and are very looking forward to welcome you with us in the near future again. Yours sincerely Max Lauke Guest Relation Manager

10/10 Fantastiskt

Varshni

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great stay at the Wellenberg Hotel! It was very clean and accommodating, and the location was excellent. The staff was also very friendly, and we'd especially like to thank Thana on the breakfast team, who was so friendly and gave us some great tips about things to see and do!
Bodde här 4 nätter i april 2024
Svar från Francesco Sciolla, Front Dek 28 apr. 2024
Dear Varshni, Thank you very much for your kind words and your feedback. We are very glad that you had a pleasant stay with us at the Wellenberg Hotel. The entire team and I are already looking forward to welcoming you again in the future. Best regards from Zurich.

10/10 Fantastiskt

JACQUELINE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and nice location.
Bodde här 1 natt i april 2024
Svar från Francesco Sciolla, Front Desk 28 apr. 2024
Dear Jacqueline, it was our pleasure to welcome you at the Hotel Wellenberg. We are very glad that you enjoyed your stay and we could meet your expectations. We are already looking forward to your next stay with us. Best regards from Zurich.

8/10 Bra

Fernando

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buena ubicación
Bodde här 3 nätter i april 2024
Svar från Denis, Asst. Front Office Manager 25 apr. 2024
Dear Fernando,Thank you very much for taking the time to share your experience with us. We are looking forward to your next stay in the near future. Best regards

10/10 Fantastiskt

stephanie

Reste med sin partner
Gillade: Renlighet och personal och service
Magnifique hôtel, très bien situé. Belle chambre, lit confortable. Insonorisation insuffisante. Bon petit déjeuner. L’employée au déjeuner est vraiment très sympathique. Situer dans le centre historique pédestre.
Bodde här 2 nätter i april 2024
Svar från Denis, Asst. Front Office Manager 22 apr. 2024
Chère Stephanie, nous avons pris connaissance de votre revue de l'hôtel et nous vous remercions sincèrement de nous avoir fait part de toutes vos remarques. Nous espérons avoir l'opportunité de vous accueillir à nouveau. Bien cordialement

6/10 Okej

Andrew

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Denis, Asst. Front Office Manager 30 apr. 2024
Dear Andrew,Thank you very much for your stay at Hotel Wellenberg in Zurich and that you took the time to let us know your feedback. We apologize if not everything during your stay did reflect the service we aim to provide to our valued guests. Kind regards

8/10 Bra

david

Reste med sin partner
Gillade: Renlighet och personal och service
Great for old town bars and restaurants. No aircon, so maybe hot in summer.
Bodde här 2 nätter i mars 2024
Svar från Francesco Sciolla, Front Desk 8 apr. 2024
Dear David, Thank you very much for taking the time to share your experience with us. We are looking forward to your next stay in the near future. Best regards

10/10 Fantastiskt

Mary Lou

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location/using public transport. Quite quiet 4 restful night. Spotless!! Staff Would recommend!!
Bodde här 2 nätter i april 2024
Svar från Denis, Asst. Front Office Manager 4 apr. 2024
Dear Mary Lou, we would like to thank you for your feedback. We are very pleased that you enjoyed your stay and that we were able to meet your expectations. We hope to see you again soon. Kind regards from Zurich

10/10 Fantastiskt

Zheyu

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Denis, Asst. Front Office Manager 22 apr. 2024
Dear Zheyu, it was our pleasure to welcome you at the Hotel Wellenberg. We are very glad that you enjoyed your stay and we could meet your expectations. We are already looking forward to your next stay with us! Kind regards from Zurich

10/10 Fantastiskt

Micky, Chicago

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was nice. The WiFi was weak.
Bodde här 2 nätter i mars 2024
Svar från Denis, Asst. Front Office Manager 1 apr. 2024
Dear Micky,We would like to thank you for your feedback. We are very pleased that you enjoyed your stay and that we were able to meet your expectations but we are sorry if you have experienced problems with the Wi-Fi network. We hope to see you again in the future. Kind regards from Zurich

10/10 Fantastiskt

Meredith

Reste med familj och småbarn
I am so happy with our stay at Hotel Wellenberg. The staff was so kind, welcoming and professional. We stayed in the Tower Suite and our girls had a traditional room. The suite was incredible, beautifully appointed and comfortable, and the smaller room was also extremely well put together and functional. The breakfast was so much more than we expected and the staff in charge of the breakfast was very welcoming and friendly! The location felt convenient to everything. I would recommend this hotel to anyone coming to Zurich.
Bodde här 3 nätter i mars 2024
Svar från Denis, Asst. Front Office Manager 31 mars 2024
Dear Meredith,Thank you so much for your wonderful review! We are delighted to read that you had a fantastic experience. Feedback like yours motivates us to keep working hard to provide the best possible service to our guests. It was a pleasure to have you as our guest and we hope to see you again soon. Kind regards from Zurich.

10/10 Fantastiskt

Rodney

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was everything I needed for my vacation, the staff was very professional and helpful as well as pleasant. The location was so nice( despite the construction) going on outside the hotel, it was the ideal location for me and my family. Again, the staff was very helpful and knowledgeable of all my questions. I truly enjoyed that we were in close proximity to everything we needed.
Bodde här 3 nätter i mars 2024
Svar från Denis, Asst. Front Office Manager 25 mars 2024
Dear Rodney,We would like to thank you for your feedback. We are very pleased that you enjoyed your stay and that we were able to meet your expectations. We hope to see you again in the future. Kind regards from Zurich

10/10 Fantastiskt

Jillian

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent location and staff and room!
Bodde här 3 nätter i mars 2024
Svar från Denis, Asst. Front Office Manager 22 mars 2024
Dear Jilian,It was our pleasure to welcome you at the Hotel Wellenberg. We are very glad that you enjoyed your stay and we could meet your expectations. We are already looking forward to your next stay with us! Kind regards from Zurich

10/10 Fantastiskt

Paul

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Totally renovated and awesome!
Bodde här 2 nätter i mars 2024
Svar från Denis, Asst. Front Office Manager 17 mars 2024
Dear Paul,It was our pleasure to welcome you at the Hotel Wellenberg. We are very glad that you enjoyed your stay and we could meet your expectations. We are already looking forward to your next stay with us. Kind regards from Zurich.

8/10 Bra

Kimberly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a really nice location and beautiful hotel. The only thing I wasn’t a fan of was constantly having to get the portable A/C unit refilled with water to work
Svar från Denis, Asst. Front Office Manager 17 mars 2024
Dear Kimberly, We are very glad that you had a pleasant stay with us at the Wellenberg Hotel. We hope to see you again in the future. Best regards from Zurich.

10/10 Fantastiskt

Jordan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is located in the ideal location and is in walking distance from so many great restaurants and bars.
Bodde här 2 nätter i mars 2024
Svar från Denis, Asst. Front Office Manager 12 mars 2024
Dear Jordan,It was our pleasure to welcome you at the Hotel Wellenberg. We are very glad that you enjoyed your stay and we could meet your expectations. Kind regards from Zurich.

10/10 Fantastiskt

Hugh, henderson

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A fun location close to everything. Nice staff at a good value for money rate!
Bodde här 4 nätter i mars 2024
Svar från Denis. Asst. Front Office Manager 9 mars 2024
Dear Hugh,Thank you very much for your kind words. We are very glad that you had a pleasant stay with us at the Wellenberg Hotel. We hope to see you again in the future. Best regards from Zurich.

10/10 Fantastiskt

Adrian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well located, but lots of construction nearby - that isn't the hotel's fault. Lounge area is lovely and hotel is well located. Staff were very friendly and helpful.
Bodde här 1 natt i februari 2024
Svar från Francesco Sciolla, Front Desk 4 mars 2024
Dear Adrian, it was our pleasure to welcome you at the Hotel Wellenberg. Our concern is to fulfill our guests' wishes individually and in the best possible way. We apologize if this was not the case. Nevertheless, we are very happy that you enjoyed your stay for the most part and thank you for your compliments to the Team. Best regards from Zurich.

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great spaces for guests to spend time. Complimentary coffee and water bar! Wonderful experience!
Bodde här 3 nätter i februari 2024
Svar från Francesco Sciolla, Front Desk 4 mars 2024
Dear James, Thank you very much for your kind words. We are very glad that you had a pleasant stay with us at the Wellenberg Hotel. The entire team and I are already looking forward to welcoming you again in the future. Best regards from Zurich.

6/10 Okej

Hoda, Wall

Bodde här 1 natt i februari 2024
Svar från Denis, Asst. Front Office Manager 22 mars 2024
Dear Hoda,Thank you very much for your stay at Hotel Wellenberg in Zurich and that you took the time to let us know your feedback. We apologize if not everything during your stay did reflect the service we aim to provide to our valued guests. Kind regards

10/10 Fantastiskt

Alan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Denis, Asst. Front Office Manager 25 jan. 2024
Dear Alan,It was our pleasure welcoming you at the Hotel Wellenberg. We are very glad that you enjoyed your stay. We are already looking forward to your next stay with us. Best regards from Zurich.

2/10 Väldigt dåligt

ALAIN

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
TENENBAUM Dr.Dr
Dieses Hotel verdient weniger als 1 Stern. Es gibt weder eine Minibar noch einen Luftregler (zu heiß). Das Badezimmer mit einem Plastikwaschbecken und einer Dusche, die mehr als dürftig ist. eine schreckliche Matratze. Ich habe jetzt Rückenschmerzen und muss Physiotherapie machen. Ein Frühstück, bei dem die wichtigsten Schweizer Produkte wie Birchermüesli usw. fehlen. Nur 3 Brotsorten. Wie bei der Kaffeemaschine gibt es nur zwei Möglichkeiten. Wenn Sie das Pech haben, nach einem schlechteren Cappuccino zu fragen, müssen Sie 5,60 CHF extra bezahlen. Zudem sind die Steckdosen weder international noch europäisch. Badeschuhe und ein Bademantel fehlen. Das Bett ist nur für 1 1/2 Personen gemacht und nicht für 2! Alle Personen (4 – 2 aus der Schweiz und 2 aus Frankreich) machten die gleiche Beobachtung wie ich und mein Kollege. In der Schweiz sollte es diesen Scheiss gar nicht geben
Bodde här 2 nätter i januari 2024
Svar från Francesco Sciolla, Front Office Manager 29 jan. 2024
Sehr geehrter Herr TenenbaumWir bedauern, dass wir Ihre Erwartungen nicht erfüllen konnten. Wir sind verwundert, dass wir während Ihres Aufenthalts keine Beschwerden von Ihnen erhalten haben. Unser grösstes Ziel ist die Zufriedenheit unserer Gäste, und es macht uns traurig, wenn dies aus dem einen oder anderen Grund nicht erreicht wird. Ihr Kommentar hinterlässt bei uns leider das Gefühl, dass wir an unserem Arbeitsplatz und in unserem täglichen Einsatz für die Erbringung unserer Leistung respektlos behandelt werden.

10/10 Fantastiskt

Janice

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I traveled with family and we love this hotel. Walking distance to restaurants and shopping! I highly recommend!
Svar från Denis, Asst. Front Office Manager 17 jan. 2024
Dear Janice, it was our pleasure welcoming you at the Hotel Wellenberg. We are very glad that you enjoyed your stay. We are already looking forward to your next stay with us. Best regards from Zurich.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
boa estadia
Em termos gerais foi uma boa estadia. O check-in foi bem rápido pois já tinha feito o atendimento prévio que me foi mandado por e-mail. o atendente muito simpático e prestativo. os elevadores infelizmente pequenos para levar uma família de 2 adultos e 2 crianças de uma vez e um pouco demorado devido a lotação do hotel. o quarto adequado, porem algumas toalhas estavam com pequenos rasgados e não tao limpas, o banheiro não tinha box, apenas cortina de plastico que deixa espalhar água pelo chão. cafe da manha bom, porem meus filhos gostariam de tomar chocolate quente e essa opção era paga a parte por 3,5 francos suíços cada, acredito que o hotel poderia não cobrar por essa bebida, apenas uma sugestão
Bodde här 1 natt i januari 2024
Svar från Denis, Asst. Front Office Manager 16 jan. 2024
Dear Guest, Thank you for your feedback. We are sorry to read that not everything was to your satisfaction during your stay. Thank you also for letting us know where we should continue to improve. We look forward to welcoming you again in the future. Kind regards from Zurich.

10/10 Fantastiskt

Michael

Bodde här 2 nätter i januari 2024
Svar från Francesco Sciolla, Front Desk 11 jan. 2024
Dear Michael, it was our pleasure welcoming you at the Hotel Wellenberg. We are very glad that you enjoyed your stay. We are already looking forward to your next stay with us. Best regards from Zurich.

10/10 Fantastiskt

Matthew, Edina

Bodde här 1 natt i januari 2024
Svar från Denis, Asst. Front Office Manager 28 jan. 2024
Dear Matthew, it was our pleasure welcoming you at the Hotel Wellenberg. We are very glad that you enjoyed your stay. We are already looking forward to your next stay with us. Best regards from Zurich.

10/10 Fantastiskt

Natalie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We encountered a few hiccups with our room upon check-in, but the manager of the hotel and his assistant went above and beyond to fix the issues and ensure the rest of the stay was amazing. Great location, and beautiful hotel. Would definitely stay again if we get back to Zurich.
Bodde här 3 nätter i december 2023
Svar från Denis, Asst. Front Office Manager 10 jan. 2024
Dear Natalie, thank you very much for your kind words and for your lovely feedback. We are very glad that you had a pleasant stay with us at the Wellenberg Hotel. The entire team are already looking forward to welcoming you again in the future. Best regards from Zurich.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
mediocre hotel w/tiny rooms
Disappointing hotel, NOT as nice as their pics. Central location on busy square = LOUD all night. Bathroom is so TINY you can't turn around, also tiny shower floods entire floor (leaks from below). "Free welcome drink" = soft drink (water, coke), obviously misleading. They do have a beautiful library that you can only use at midnight bc during the day it is FULL of entire families sprawling on every surface snoring & slobbering for HOURS while waiting for their rooms. Gives the place the feeling of a crowded, rundown youth hostel. Very unpleasant. Would NOT stay again.
Bodde här 2 nätter i december 2023
Svar från Denis, Asst. Front Office Manager 6 jan. 2024
Dear Guest, thank you for your feedback. We are concerned about the differences in quality that you have experienced during your recent stay with us and we hope that you will excuse us for any inconvenience. We would just like to add that we would have been grateful also to know about your experiences while you were still staying at the hotel - perhaps we could have sorted out one or the other difficulty to make your stay more comfortable. Best regards

10/10 Fantastiskt

Gerardo, London

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and property condition, but the very best of the Hotel is the staff, they all change the whole experience from good to great in particular Donna (I hope is spelled correctly) in the reception. Highly recommended, I’d stay there again any time.
Bodde här 4 nätter i december 2023
Svar från Denis, Asst. Front Office Manager 30 dec. 2023
Dear Gerardo, thank you very much for your kind words and for your lovely feedback. We are very glad that you had a pleasant stay with us at the Wellenberg Hotel. The entire team are already looking forward to welcoming you again in the future. Best regards from Zurich.

8/10 Bra

Tiffany

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Denis, Asst. Front Office Manager 16 jan. 2024
Dear Tiffany, thank you for your feedback and for your stay in our Hotel Wellenberg. We hope to be able to welcome you again in the future. Best regards.

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay in Zurich
The hotel is excellent. The rooms are great and the library/lounge is a nice place to have a cup of coffee and relax. Also, the breakfast is excellent.
Bodde här 1 natt i december 2023
Svar från Francesco Sciolla, Front Desk 24 dec. 2023
Dear Joseph, thank you very much for your kind words and your feedback. We are very glad that you had a pleasant stay with us at the Wellenberg Hotel. The entire team and I are already looking forward to welcoming you again in the future. Best regards from Zurich.

8/10 Bra

Felipe

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Muy buen hotel!!!! Bien ubicado
Bodde här 1 natt i december 2023
Svar från Francesco Sciolla, Front Desk 24 dec. 2023
Dear Felipe, it was our pleasure to welcome you at the Hotel Wellenberg. We are very glad that you enjoyed your stay and we could meet your expectations. We are already looking forward to your next stay with us. Best regards from Zurich.