You have to report to the office first, which is quite a distance away, for the apartment assignment. We had a lot of bags so took a cab to the office, and then had to do it again to the apartment. Beware that check in is not until 1:00pm, something that wasn't specified, although I pleaded and they were nice and let us wait in the flat until it was cleaned. There are 2 small elevators that will hold 2 people at a time. One of them was out of service, so with our baggage we had to stagger our initial elevator ride to the 5th floor. There were lots of sketchy looking wires hanging out of the ceiling in the lobby by the elevators, too. With all of that I was a little unsure of what the apartment was going to be like, but it turned out to be fine. Small, but clean and very functional-the kitchen was especially nice and well equipped with new appliances. There was a small flat screen tv and dvd player, and IKEA type furniture. I've never rented a vacation apartment before and now I will probably try it again. The location was the best thing about this place!