Dear Mrs. Madeleine, thank you for your feedback. I'm glad to hear that you found the location of the hotel to be well situated and central, and that the room was spacious and modern. However, I apologize for the inconvenience you experienced with the cleaning service. It's not common for cleaners to take room keys, and I understand how this could be concerning. I will make sure to pass on your feedback to the hotel management to address this issue. Thank you for bringing it to our attention. Despite these issues, I'm pleased to hear that you still had a positive overall experience and enjoyed the central location. If there's anything else I can assist you with, please let me know.

Dear Mr. Peter, Thank you for your nice feedback! It is amazing to here that your experience with us was the bets possible and that our The Level Lounge was just what you need. We hope to have you soon with us and we send you the best wishes,

Thank you for the points! How great to see that you enjoyed your stay with us and we're looking forward to welcoming you back and send best wishes from Berlin,

Dear Mr Jens,Thank you for taking the time to review your recent stay.We are delighted to hear that you found our location perfect for your stay. Our hotel's proximity to major attractions and public transport makes it an ideal choice for travelers.We appreciate your feedback on the room cleanliness, hotel condition, service, and room amenities. We strive to maintain high standards in all aspects of our hotel, and your comments help us to continue improving. We apologize for any inconvenience you may have experienced during your stay.We look forward to seeing you again soon, Kind regards,Guest Experience Team

Dear Mr. Kjell,We are grateful for this kind review following your recent stay.We are delighted to hear that you appreciated our perfect location.We look forward to welcoming you back. Best wishes,Guest Experience Team

Dear Svend, On behalf of the entire Melia Berlin team, thank you so much for your great rating !We are proud that you enjoyed your experience with us and we look forward to welcoming you soon again,Best regards,Arthur Leopold LeleuGuest Experience Manager

Dear Yasmin, Thank you so much for your rating!It is a pleasure to know that you enjoyed your experience with us and we look forward to welcoming you soon again,Best regards,Arthur Leopold LeleuGuest Experience Manager

Dear Maria, Thank you so much for your great rating!The entire team is delighted that you enjoyed your experience with us and looks forward to welcoming you soon again,Best regards,Arthur Leopold LeleuGuest Experience Manager

Dear Anders, On behalf of the entire Melia Berlin team, thank you for rating us!It is a pleasure that you enjoyed your experience with us and we look forward to welcoming you soon again,Best regards Arthur Leopold LeleuGuest Experience Manager

Dear Guest,Thank you for your good comment!We are delighted to know you enjoyed your experience with us, especially our premium location and our spacious rooms. We look forward to welcoming you soon again,Best regards,Arthur Leopold LeleuGuest Experience Manager

Dear Phär,On behalf of the entire Melia Berlin Team, thank you for taking the time to share your experience with us. We regret if we did not reach your expectations however be assured that we do value our guest' feedback as they allow us to improve the quality of our services. We remain at your entire disposal shall you wish to share details about your dissatisfaction.We look forward to hearing from you soon, Best regards, Arthur Leopold LeleuGuest Experience Manager

Dear Nils, Thank you for your nice words! It’s a pleasure to hear that you enjoyed your stay with us. We’re looking forward to see you around and send best wishes from our beautiful city, your team of Meliá Berlin

Dear Guest, how lovely to see your review! It's always nice to see that you have enjoyed your stay with us and had a great time. We're looking forward to welcoming you back again and sending best wishes from Berlin, your team of Meliá Berlin

Dear Guest, thank you for your feedback in regards to your stay! We are sorry to hear that you did not fully enjoy your stay at our hotel and would like to apologize for the incidents that have happened. Of course will forward this to our team and work on our development. We still hope that you had a good time around the city and send best wishes your team of Meliá Berlin

Sehr geehrter Gast, vielen Dank für 10 Punkte! Wie schön, dass Sie sich so wohl bei uns gefühlt haben und eine tolle Zeit in Hamburg hatten! Bis bald und viele Grüße, Ihr Team des Meliá Berlin

Dear göran, thank you for your kind feedback. Glad you enjoyed it with us and looking forward to see you in Melia Berlin next time again. Kind regards Melia Berlin

Dear Stefan, thank you for your kind feedback. We looking forward to see you next time in berlin at the Melia again. Best regards Melia Berlin

Dear Luka, thank you very much for your wonderful evaluation, which we are very pleased about. It is always nice to read when our guests were satisfied and share this here with us and the travel world, thank you very much. We are already looking forward to your next visit. With kindest regards ,Your Melia Berlin

Thank youf for your review!

thank you for your review!

Thank you for the nice feedback

Dear Anonymous, thank you very much for the nice review. We are happy that you have had a pleasant stay with us and hope to welcome you back again soon. Kind Regards Your Melia Berlin Team

Dear gang, thank you very much for the nice review. We hope to see xou back again soon at Melia Hotel Berlin. Kind Regards Your Melia Team

Dear Anonymous, thank you very much for the nice review. We hope to see xou back again soon at Melia Hotel Berlin. Kind Regards Your Melia Team

Thank you very much for your feedback! Looking forward to welcoming you soon again!

Lieber Marcus, vielen Dank für Ihre freundliche Bewertung. Wir hoffen, Sie bald wieder bei uns begrüßen zu können. Mit freundlichen Grüßen, Ihr Melia Team

Thank you very much for your nice feedback!

Estimado Sr. Iglesias, Su excelente reseña nos alegra el día.Nos complace enormemente que la ubicación del hotel haya sido de su agrado y que haya disfrutado de la limpieza de las habitaciones, así como de la condición del hotel y la calidad del servicio. Es un honor saber que las comodidades de la habitación cumplieron con sus expectativas, reflejando nuestro compromiso con una cultura de servicio excepcional y una experiencia de habitación pensada para nuestros huéspedes.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Guest Experience Team

Sehr geehrter Herr Santás, wir bedanken uns für Ihre Bewertung.Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir bedanken uns recht herzlich für Ihren Besuch und freuen uns über Ihre Höchstbewertung!Schön wäre es wenn wir Sie in der Zukunft nochmal begrüssen dürfen, mit freundlichen Grüßen.Guest Experience Team

Gentile Signore,Grazie per averci fatto conoscere la sua opinione.Siamo lieti che abbia trovato il rapporto qualità-prezzo del nostro hotel eccezionale e che la pulizia della camera, lo stato dell'hotel, il servizio e gli accessori della stanza siano stati all'altezza delle sue aspettative. Il nostro team si impegna costantemente per offrire un servizio culturale di alto livello e un'esperienza in camera indimenticabile, ed è un vero piacere sapere che il nostro impegno è stato apprezzato.Speriamo di avere molto presto il piacere di ospitarla di nuovo al Meliá Berlin in futuro. Cordiali saluti,Guest Experience Team

Dear Sir,Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,Guest Experience Team

Dear Mr. Bruce, Thank you for choosing to stay with us and for taking the time to leave your feedback. We're delighted to hear that you had a positive experience overall and awarded us with a 4 out of 5 rating. Your comments are invaluable to us as we strive to continuously improve our services. If there are any specific areas where you feel we can enhance your experience in the future, please feel free to share your thoughts with us. We look forward to the opportunity to welcome you back and provide you with an even better stay.Warm regards,

Dear Mrs. Louise, It sounds like you had a fantastic experience! We are gald that zou found our location perfect for zour visit, our rooms cozy and attentive staff, this makes really all the difference in a stay. It's wonderful to hear that you found everything to your liking, from the comfy bed to the power shower. It sounds like the perfect recipe for a relaxing stay.Best wishes from Berlin,

Sehr geehrter Herr Baran, Es freut mich sehr zu hören, dass alles zu Ihrer Zufriedenheit war! Wir würden uns sehr freuen, Sie wieder bei uns begrüßen zu dürfen. Wenn Sie in Zukunft etwas brauchen oder Fragen haben, zögern Sie nicht, uns zu kontaktieren. Bis bald!

Dear Mrs. Erika, Thank you for taking your time to give us 3 points for your stay with us. We hope to see you again and hope to make this a 5. Best wishes from Berlin

Dear Sir,Thank you for taking the time to review your recent stay.We are delighted to hear that you found our staff to be professional and welcoming, and that our prime location contributed positively to your stay. It's wonderful to know that the room amenities met your expectations, providing a comfortable and enjoyable room experience. We take pride in our service culture, striving to offer guests an exceptional stay at every opportunity.We look forward to a return visit from you in the future.Best wishes,Guest Experience Team

Dear Ms. Martine,Thank you for reviewing your recent experience.We're delighted to hear that our prime location by the Spree river and close proximity to the station provided you with the convenience to explore and enjoy the vibrant surroundings. It's wonderful to know that you appreciated the variety of dining options and the lovely walks nearby. Your satisfaction with the room cleanliness and the level of service you received is a testament to our dedication to creating exceptional room experiences. We also take note of your rating on the hotel's condition and would like to assure you that we continuously strive for improvement to ensure our guests' comfort.We look forward to seeing you again on your next stay.Best wishes,Guest Experience Team

Dear Deirdre,Thank you soooo mucho for this amazing 5 points! It is very nice for us to have this review about your stay at Melia Berlin. We hope to have you back with us soon. Best regards,

Dear Andrea Sauter, Thank you for the perfect score! We're thrilled to hear that you had an exceptional experience during your stay with us.

Dear Guest, We are pleased that you had a pleasant stay with us. Your satisfaction is our greatest reward.Best wishes,

Dear Charlotte, Thank you so much for your fantastic 5 out of 5 rating! We're thrilled to hear that you enjoyed your experience with us. Your feedback means a lot to our team, and it's always encouraging to know that our efforts are appreciated. We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,

Apreciada Señora, Ha sido un placer recibir su última visita y su excelente valoración.Nos complace enormemente que haya disfrutado de su estancia y que la atención recibida haya sido de su completo agrado. Agradecemos su reconocimiento a nuestro esfuerzo por ofrecer una experiencia de habitación impecable y un servicio de la más alta calidad. Es un honor saber que nuestro compromiso con la cultura de servicio y la atención al detalle han contribuido a una estancia memorable para usted.Aprovechamos la ocasión para hacerle llegar un cordial saludo en nombre de todo el staff del Hotel Meliá Berlin confiando en su pronto regreso.Atentamente,Guest Experience Team

Dear Melina, Thank you for taking the time to share your feedback with us, and for your 3 out of 5 rating. We appreciate hearing about your experience, as it helps us identify areas where we can improve and better meet our guests' expectations. If there are specific aspects of your stay that you feel could have been better, please don't hesitate to let us know so we can address them accordingly. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,

Dear Mr. James, Wow! A perfect score! Thank you so much for your kind words and for recognizing our efforts to provide excellent service.