76, Jalan Mahsuri, Bayan Lepas, George Town, Penang
Recensioner
8,4
Väldigt bra
Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 280 av 746 recensioner" "
10 - Fantastiskt
280
8 - Bra i betyg. 354 av 746 recensioner" "
8 - Bra
354
6 - Okej i betyg. 78 av 746 recensioner" "
6 - Okej
78
4 - Dåligt i betyg. 24 av 746 recensioner" "
4 - Dåligt
24
2 - Väldigt dåligt i betyg. 10 av 746 recensioner" "
2 - Väldigt dåligt
10
8,8/10
Renlighet
8,2/10
Personal och service
8,2/10
Bekvämligheter
8,4/10
Boendets skick och faciliteter
8,6/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Hans
Affärsresenär
29 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Snabba ryck
Bara arbete
Hans
Bodde här 1 natt i september 2023
Svar från Olive Tree Hotel 9 okt. 2023
Hi Hans!Thank you for taking the time to leave us a review. We look forward to welcoming you back soon!Regards,Team Olive
6/10 Okej
Verifierad resenär
21 jan. 2016
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
10/10 Fantastiskt
Kevin
26 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Kevin
Bodde här 2 nätter i april 2024
Svar från Olive Tree Hotel 3 maj 2024
Hi Kevin!Great to hear you had a positive experience! We appreciate you staying with us.Regards,Team Olive
10/10 Fantastiskt
Wilson
18 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s a quaint hotel. May not be a resort style hotel but you feel comfy living there. It’s unpretentious. Room is fairly spacious too.
Aaaaaah … even at the 14th floor, the shower’s water pressure is almost like a firehose! That’s just so good.
Wilson
Bodde här 1 natt i april 2024
Svar från Olive Tree Hotel 24 apr. 2024
Hi Wilson!Thanks for the lovely review! We're glad you enjoyed our cozy atmosphere and spacious rooms. It's great to hear the powerful shower pressure impressed you!We appreciate you choosing Olive Tree Hotel, and we hope to see you again for another comfortable stay soon.Regards,Team Olive
10/10 Fantastiskt
Zenghui Michelle
Reste med familj och småbarn
29 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very clean and very good service. a lot of food options within walking distance from the hotel.
Zenghui Michelle
Bodde här 3 nätter i mars 2024
Svar från Olive Tree Hotel 1 apr. 2024
Hi Michelle!We're thrilled to hear you enjoyed a sparkling clean stay with exceptional service! Thanks for choosing The Olive Tree Hotel! We hope to see you again soon.Regards,Team Olive
8/10 Bra
MATHUROT
Affärsresenär, Reste med sin partner
25 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location
MATHUROT
Bodde här 3 nätter i mars 2024
Svar från Olive Tree Hotel 30 mars 2024
Hi Mathurot!Thank you for your feedback! We're happy to hear you enjoyed the convenient location of our hotel. It makes exploring and getting around a breeze. We appreciate you choosing us, and hope to welcome you back again soon!Regards,Team Olive
10/10 Fantastiskt
Hamzah
Reste med familjen
16 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is away from traffic congestion and near to my actual event location.
Hamzah
Bodde här 2 nätter i februari 2024
Svar från Olive Tree Hotel 19 feb. 2024
Hi Hamzah!Thank you for highlighting the convenient location of our hotel! We're delighted to hear it provided easy access to your event and helped avoid traffic congestion. We strive to offer a peaceful and accessible environment for our guests, and your feedback confirms our efforts. We hope you enjoyed your stay overall and would consider us again for your future accommodations in the area.Regards,Team Olive
6/10 Okej
Vick
Reste med familjen
29 jan. 2024
Gillade inte: Personal och service och boendets skick och faciliteter
Great location. Foor was subpar, better to just walk out and dine in the restaurants nearby. Rooms were average, clean but surprisingly slightly dated for a relatively new hotel. Staff are very business like and do not exude warmth. Overall 3 out of 5 for me
Vick
Bodde här 1 natt i januari 2024
Svar från Olive Tree Hotel 2 feb. 2024
Dear Vick,Thank you for your feedback. We're happy you enjoyed the hotel's location and appreciate you taking the time to share your observations.We're disappointed to hear that your stay experience didn't meet your expectations. We strive to offer exceptional dining and modern amenities, so your feedback is valuable in helping us improve.We're also taking note of your comments regarding staff warmth. While professionalism is important, we want our guests to feel welcome and comfortable. We'll be addressing this with our team to ensure a more hospitable atmosphere.We hope you'll give us another chance in the future to show you the full potential of our hotel. Please let us know if there's anything we can do to improve your experience next time.Regards,Team Olive
10/10 Fantastiskt
gim seong
Affärsresenär
20 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place to stay
gim seong
Bodde här 1 natt i januari 2024
Svar från Olive Tree Hotel 23 jan. 2024
Hi Gim Seong!Thank you for your kind words! It makes us happy to know you had a nice time with us.Regards,Team Olive
6/10 Okej
siew yee
16 jan. 2024
Not so quiet, clean up at other rooms could be less noisy
siew yee
Bodde här 1 natt i januari 2024
Svar från Olive Tree Hotel 20 jan. 2024
Hi Siew Yee,Thank you for your feedback. We understand how important a peaceful environment is for a good night's sleep and a relaxing stay.We're currently reviewing our housekeeping procedures to minimize noise disruption during cleaning hours. We'll also be reminding our staff to be more mindful of noise levels in the hallways and common areas.We appreciate you bringing this to our attention, and we hope you'll give us another chance to provide you with a more restful stay in the future. Have a nice day!Regards,Team Olive
10/10 Fantastiskt
Verifierad resenär
Affärsresenär
8 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 1 natt i januari 2024
Svar från Olive Tree Hotel 20 jan. 2024
Hi!Thank you for the review! We’re here to serve you anytime.Regards,Team Olive
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
25 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 3 nätter i december 2023
Svar från Olive Tree Hotel 5 jan. 2024
Hi!We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with. Happy New Year to you and your family.Regards,Team Olive
8/10 Bra
Ming Sheng
22 dec. 2023
Ming Sheng
Bodde här 4 nätter i december 2023
Svar från Olive Tree Hotel 5 jan. 2024
Hi Ming Sheng!Thank you so much for taking the time to provide feedback. Happy New Year to you and your familyRegards,Team Olive
8/10 Bra
Swee Sheng
20 dec. 2023
Swee Sheng
Bodde här 4 nätter i december 2023
Svar från Olive Tree Hotel 20 jan. 2024
Hi Swee Sheng!Thank you for the positive feedback!Regards,Team Olive
4/10 Dåligt
JASON
Reste med familjen
19 dec. 2023
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
only one pair of slipper in room even when two guess is staying, asked for one more pair of slipper took more than 30 min to deliver (after two phone calls to reception), the staff came with a long face.
JASON
Bodde här 2 nätter i december 2023
Svar från Olive Tree Hotel 5 jan. 2024
Dear Jason,Thank you for taking the time to provide this feedback.We will make sure your feedback is shared with relevant department for further improvement. Thank you and happy new year.Regards,Team Olive
10/10 Fantastiskt
Richard
Affärsresenär
15 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Richard
Bodde här 1 natt i november 2023
Svar från Olive Tree Hotel 21 dec. 2023
Hi Richard!We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!Regards,Team Olive
8/10 Bra
Sian Yee Jasper, Singapore
Reste med sin partner
4 dec. 2023
Gillade: Renlighet och boendets skick och faciliteter
Clean and big room.
Sian Yee Jasper
Bodde här 2 nätter i december 2023
Svar från Olive Tree Hotel 12 dec. 2023
Hi Jasper!Thank you so much for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us!Regards,Team Olive
6/10 Okej
Chong
Reste med familjen
12 nov. 2023
Gillade: Renlighet
I booked premium deluxe room with one extra bed . But the room is so small , not really can fit the room . Can fit but no space to walk .So I reject the extra bed . And can I request the refund for it ? For the extra bed ?
Chong
Bodde här 1 natt i november 2023
Svar från Olive Tree Hotel 12 dec. 2023
Hi Chong!Thank you for your recent visit. Kindly be informed that you have booked through Expedia and it is a non-refundable booking. Please contact Expedia for your further discussion regarding the extra bed.Regards,Team Olive
8/10 Bra
DAE-EUN
Affärsresenär
9 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
DAE-EUN
Bodde här 4 nätter i oktober 2023
Svar från Olive Tree Hotel 21 nov. 2023
Hi Dae-Eun!We're happy we met your expectations. Thank you for your positive comments, we hope to serve you again soon!Regards,Team Olive
6/10 Okej
Verifierad resenär
Affärsresenär
6 nov. 2023
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Verifierad resenär
Bodde här 2 nätter i november 2023
Svar från Olive Tree Hotel 21 nov. 2023
Hi Anonymous!We appreciate the review and noticed that you gave us a low rating. We would love to know more about what happened. Please reach out to us at experience@olivetreehotel.com.my, and we'll do our best to make things right.Regards,Team Olive
8/10 Bra
Catherine
23 okt. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Catherine
Bodde här 1 natt i oktober 2023
Svar från Olive Tree Hotel 27 okt. 2023
Hi Catherine!Thanks for the review! We hope to serve you again in the future.Regards,Team Olive
6/10 Okej
siew yee
19 okt. 2023
The doors closing sound can be improved
siew yee
Bodde här 1 natt i oktober 2023
Svar från Olive Tree Hotel 27 okt. 2023
Hi Siew Yee,Thank you for the review! Your feedback is much appreciated.Regards,Team Olive
8/10 Bra
Wei Ling
2 sep. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
NA
Wei Ling
Bodde här 3 nätter i augusti 2023
Svar från Olive Tree Hotel 4 sep. 2023
Hi Wei Ling!We're grateful for your feedback! It's our pleasure to serve customers like you. Have a wonderful day!Regards,Team Olive
10/10 Fantastiskt
CHIEN-CHANG
Reste med familjen
26 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Restauranta near by have a lot of choice.
CHIEN-CHANG
Bodde här 5 nätter i augusti 2023
Svar från Olive Tree Hotel 4 sep. 2023
Hi Chien-Chang!Thank you so much for staying at Olive Tree Hotel! We hope you had a pleasant experience with us and we look forward to seeing you again soon.Regards,Team Olive
10/10 Fantastiskt
Jih-Sung
Affärsresenär
28 juli 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jih-Sung
Bodde här 3 nätter i juli 2023
Svar från Olive Tree Hotel 8 aug. 2023
Hi Jih-Sung!Thank you for staying with us! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!Regards,Team Olive
10/10 Fantastiskt
TEH
Affärsresenär
28 juni 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
TEH
Bodde här 2 nätter i juni 2023
Svar från Marketing & Communications Department 29 juni 2023
Hi Eugene!Thanks for the excellent rating! We appreciate your continuous patronage. Take care!Regards,Team Olive
10/10 Fantastiskt
TEH
Affärsresenär
24 juni 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
TEH
Bodde här 3 nätter i juni 2023
Svar från Marketing & Communications Department 26 juni 2023
Hi Eugene!Thanks for staying with us, and for sharing the aspects you enjoyed. Looking forward to welcoming you again.Regards,Team Olive
10/10 Fantastiskt
Gunalen
23 juni 2023
Gillade: Renlighet och boendets skick och faciliteter
Okay
Gunalen
Bodde här 1 natt i juni 2023
Svar från Marketing & Communications Department 26 juni 2023
Hi Krishnan!Thanks for your kind review. Hope to welcome you back!Regards,Team Olive
8/10 Bra
Te pin
6 maj 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Te pin
Bodde här 1 natt i maj 2023
Svar från Marketing & Communications Department 8 maj 2023
Hi Te Pin!Thanks for staying and for rating the experience. We hope you had a pleasant and memorable stay at Olive Tree Hotel, Penang. See you again soon!Regards,Team Olive
8/10 Bra
Chin Chek
30 apr. 2023
Chin Chek
Bodde här 1 natt i april 2023
Svar från Marketing & Communications Department 3 maj 2023
Hi Chin Chek!Thanks for staying and rating your experience with us. Hope you had a pleasant and memorable experience. See you again soon!
10/10 Fantastiskt
Jo Dee
Reste med familjen
23 apr. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy parking, plenty of drinking water supply (room provided with 7.5 dispenser), nice showering toiletries, clean and modern, nice swimming pool
Jo Dee
Bodde här 2 nätter i april 2023
Svar från Marketing & Communications Department 24 apr. 2023
Hi Jo Dee!Thank you for sharing your good experience with us. Your kind words are greatly appreciated and shared with the rest of our team. Can’t wait to welcome you back again.Regards,Team Olive
10/10 Fantastiskt
khin seng
Affärsresenär
14 apr. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
khin seng
Bodde här 1 natt i april 2023
Svar från Marketing & Communications Department 14 apr. 2023
Hi Khin Seng!Thank you for staying with us! We're glad you enjoyed the experience. Hope to welcome you again.
10/10 Fantastiskt
Nguyen
Affärsresenär
26 mars 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Olive Tree is the perfect stay for business professionals and first time tourists. Its close to the airport and easy to get anywhere on this small island city. Great staff and good amenities ! I was on a scouting trip for my company and found this to be ideal.
Nguyen
Bodde här 1 natt i mars 2023
Svar från Marketing & Communications Department 29 mars 2023
Hi Doan!Thanks for your comments. We’re really glad you found us to be ideal for your visit, and our location to be convenient. Your kind words have been shared to the entire team. We all hope to welcome you again here soon.Regards,Team Olive
10/10 Fantastiskt
Haryati
Affärsresenär
16 mars 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
nice stay here
Haryati
Bodde här 1 natt i mars 2023
Svar från Marketing & Communications Department 19 mars 2023
Hi Haryati!Thank you for staying with us! We hope you had a pleasant and memorable experience here at Olive Tree Hotel, Penang. We look forward to welcome you again.
8/10 Bra
Sulaiman
2 mars 2023
Sulaiman
Bodde här 2 nätter i februari 2023
Svar från Marketing & Communications Department 3 mars 2023
Hi Sulaiman!Thank you for staying with us. We do hope you had a pleasant and memorable experience. Looking forward to welcoming you again.
8/10 Bra
chun wei
1 mars 2023
chun wei
Bodde här 1 natt i februari 2023
Svar från Marketing & Communications Department 2 mars 2023
Hi Chun Wei!Thank you for staying with us. We hope you had a pleasant and memorable experience. See you again soon!
4/10 Dåligt
Chan
7 feb. 2023
Gillade inte: Renlighet och bekvämligheter
Asked for NON smoking room but room assigned was with cigarette smells, no refresher. No enforcement
Chan
Bodde här 1 natt i februari 2023
Svar från Olive Tree Hotel 5 dec. 2023
Dear Chan,Thank you for providing valuable feedback. We would like to inform you that our hotel is a non-smoking property. Despite our efforts to enforce this policy, we occasionally find instances where guests have smoked in their rooms. When such instances are identified, immediate action is taken.For rooms detected with a lingering smoke smell, we implement ionization procedures and conduct thorough deep cleaning to address the issue. We sincerely apologize if we overlooked the specific room, resulting in any inconvenience during your stay.At our hotel, we are committed to continually improving the quality of our services. Your feedback is crucial in this process, and we assure you that we will take your input into account to enhance our overall guest experience.Regards,Team Olive
10/10 Fantastiskt
Phang
6 feb. 2023
Phang
Bodde här 1 natt i februari 2023
Svar från Marketing & Communications Department 8 feb. 2023
Hi Phang!Thanks for staying and for giving us an excellent rating. We're pleased to know you had a great time. Hope to welcome you again.Regards,Team Olive
8/10 Bra
Choy Sin
Reste med familjen
3 feb. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff
Choy Sin
Bodde här 3 nätter i januari 2023
Svar från Marketing & Communications Department 8 feb. 2023
Hi Choy Sin!Our team highly appreciates your compliments. Thank you for your kind words and continuous patronage.Regards,Team Olive
8/10 Bra
??
Affärsresenär
22 jan. 2023
Gillade: Renlighet och boendets skick och faciliteter
空港から近く設備も充実していた。
??
Bodde här 3 nätter i januari 2023
Svar från Marketing & Communications Department 23 jan. 2023
Hi Yuichi!Thank you for staying with us. We're glad that you enjoyed our airport-convenient location and facilities. We appreciate your feedback and hope to welcome you back.Regards,Team Olive
8/10 Bra
TAN CHEE
Reste med familjen
15 jan. 2023
Gillade: Renlighet
Environmental friendly. Not all the TV channels available
TAN CHEE
Svar från Marketing & Communications Department 16 jan. 2023
Hi Tan Chee!Thank you for your feedback. We are in the midst of upgrading our TV channels. We appreciate your acknowledgment and support for our green efforts.Regards,Team Olive
6/10 Okej
Hiroshi
4 jan. 2023
Hiroshi
Bodde här 1 natt i januari 2023
2/10 Väldigt dåligt
MOHAMMED
Reste med familj och småbarn
26 dec. 2022
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would not recommend this place and don't give them your business. They are cheap and greedy
MOHAMMED
Svar från Marketing & Communications Department 10 jan. 2023
Hi Mr Mohamad!We always welcome constructive feedback and we understand how you feel, but we believe that your words to describe us are inappropriate. Being that your reservation was through Expedia, your booking is bound by its terms including for no show. We hope that we’re able to clarify the situation.Regards,Team Olive
8/10 Bra
TEH
6 dec. 2022
TEH
Bodde här 6 nätter i november 2022
Svar från Marketing & Communication Department 10 dec. 2022
Hi Teh!It's our pleasure to hear from you! Thanks for rating your experience and repeat patronage.Looking forward to welcoming you again in the near future! Merry Christmas!Regards,Team Olive
6/10 Okej
xiaolong
2 dec. 2022
隔音效果差,廁所有臭味
xiaolong
Bodde här 3 nätter i november 2022
Svar från Marketing & Communication Department 10 dec. 2022
Hi Xiaolong!Thank you for your feedback. We sincerely regret if some aspects of the experience were not to your expectations. We are continuously striving to provide the best experience for all our guests, and your feedback will definitely help us to be better.We do hope to have you again. Meantime, Merry Christmas!Regards,Team Olive
10/10 Fantastiskt
Steven
Affärsresenär
29 nov. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Suggest to clean the room in the morning. Not to do it at 18:00
Steven
Svar från Marketing & Communication Department 10 dec. 2022
Hi Steven! Thanks for staying with us and for your excellent rating. We highly appreciate your feedback, for our further improvements. We look forward to have you again. Merry Christmas!Regards,Team Olive
10/10 Fantastiskt
Vannan
23 nov. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Vannan
Bodde här 2 nätter i november 2022
10/10 Fantastiskt
Cliff
Affärsresenär
8 nov. 2022
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff and convenient place to the airport and many small shops around
Cliff
Svar från Marketing & Communication Department 15 nov. 2022
Hi Cliff!We’re pleased to read your kind comments about our team and great location. We’ll be sure to share your comments with everyone here. Hope to welcome you again in the very near future.Regards,Team Olive
4/10 Dåligt
Verifierad resenär
Affärsresenär
30 okt. 2022
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hygiene and corridor lighting need a lot of improvement.
Verifierad resenär
Bodde här 1 natt i augusti 2022
Svar från TeamOlive 3 nov. 2022
Dear Valued Guest,Thank you for giving us your feedback. As an eco-friendly hotel, part of our effort to reduce energy is to minimise the use lighting in our corridors. We also do regret if the cleanliness of the room isn't our usual standard. We'll make sure to share your feedback to our Housekeeping. Hope you'll allow us the opportunity to welcome you again.Regards,Team Olive
6/10 Okej
Kazuo
Reste i grupp
5 sep. 2022
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
It took longer time to check in.
And my room's TV panel could not be off.
Room itself was clean.
There are several restaurants just near by.
Kazuo
Bodde här 1 natt i september 2022
Svar från Marketing & Communications Department 7 sep. 2022
Hi Kazuo!Thank you for sharing your experience. We appreciate your positive comments on room cleanliness and to our location. We've also taken note of the aspects that were not to your expectation and shared to relevant teams. Please be assured that we'll continue to strive for further improvement.Regards,Team Olive