Incredible experience.
Location is perfect, calm and quiet but 3-5min walks to great restaurants and bars. Yea pretty much everything is 5min avay.
Just next to the park that runs around the center. Perfect for a jog in the morning.
Everything is modern, fresh and clean.
Loved the touch screen keypad for the rooms, since I usually forget / loose my key card.
The service is more than excellent.
All staff is super friendly and accommodating.
I'll had the hotel driver pick me up at the airport and from that second the service was top notch.
Even their dry cleaner was perfect.
Doesn't mather how much you like a hotel, you can always nitpick and find something wrong. Even really small things. And I try to find something negative, but couldn't. Even the air-conditioning was quiet.
Even the worst part, paying the bill was a nice experience. Not only due to the great prices. But once again, how friendly the staff is.
I'm not staying anywhere else in kraków from now on.