Hotell Neapel - Hotell vid Kongresscentret Expo i Neapel, Italien

This is a hotel with enormous potential. It is grandiose with sweeping views but needs some love; it gives the impression of being run on a reduced budget (which may be the case); the clean essentials, nice staff, big room and facilities. I chose it because of its proximity to the Capodimonte museum. However this proved to be less an advantage than expected—but don't blame the hotel for that. The Grand has to be considered in conjoint with the city. New visitors to Naples must first rid themselves of the idea of being mugged or robbed. As we gained confidence maneuvering the streets and squares we more and more appreciated the working people's vivacity and friendliness and the excellent qualities of a rundown but truly fascinating city. Go there. Enjoy it. The hotel is fine, a little distant, but the bus (R4) goes right there frequently from the center of town. I would return.

very clean converted monastery directly close to lots of interesting historical sites with very welcoming staff, very helpful with booking taxis and info about activities and safety in the local area of the Sanita, one of Naples poor, but most lively and characterful neighbourhoods

Beautiful room, great location, lovely landscaping, Staff was wonderful especially Fernando Salvatore, who went above and beyond to make my stay pleasant. Beautiful, panoramic 5 minute walk to bus stop. Thank you again - will see you next year.

The hotel staff were friendly and helpful. However, the hotel itself seemed a little dark and not as nice as I expected. I think I thought that all the budget hotels I stayed at in Italy were going to pleasantly surprise me, but in fact they all seemed like budget hotels. On the positive side, the room was clean, and the hotel was quiet. The location was fair -- it wasn't too far from the train station, yet it wasn't in the Piazza Garibaldi, which is very ugly and seemed unsafe. However, the neighborhood where Hotel Chanel is located also didn't seem that safe because it was so empty at night. I didn't really feel comfortable going out after about 10 p.m. Overall, I'm not sure how much of my opinion of Naples was affected by other travelers, who in general gave me very negative reviews of Naples. I think Naples suffers from poor public opinion because of how it compares to other cities like Rome and Florence. If I had only gone to Naples, I probably would have thought much better of it. I went to Naples mainly so that I could visit Pompeii. I wish now that I had stayed in Sorrento and visited Pompeii from there.

We stayed at the hotel for 4 nights and found the entire experience comforting and pleasing. The hotel is spotlessly clean, the staff are incredibly friendly and helpful and the hotel is situated in a great location for viewing the city. All in all a fantastic experience.

This is the place to stay in Naples. Angelo and Dario (who speaks English) are the perfect hosts. They were warm, welcoming, attentive and gracious. Dario was always available for suggestions for sites and restaurants, and helpful with directions. As for the B&B, it was, most definitely, the cleanest place I ever stayed in (to include 5 star hotels!). The place was spotless. My room was comfortable, the bed was cozy and plenty of hot water with great pressure. If you are bothered by the street noise, as some people have complained about, just close the big wooden shutters! Breakfast was also more than adequate. Selections included two types of cereals, rolls, fresh brioche, fresh chocolate croissants, butter, jams, two juices and your choice of coffee. Angelo's cappuccino was the best! The location was good with many mini-markets nearby, as well as deli's, fresh produce and take away restaurants. The Bank of Napoli has an ATM down the street, where there was also tons of stores for purchasing just about anything you may want. The historic center, where many sites are located, was about a 10 minute walk. The metro was also about a 5 minute walk away. It truly was the perfect place to stay. I plan to return here for an extended visit in the future. And if you decide to visit, say hello to Bernie (the canary). He will sing every morning for you!