Hotell Madrid - Hotell i Chamartin - Plaza Castilla i Madrid, Spanien

Very nice hotel and friendly, attentive staff! Very pleased with my 4 day stay.

Best location for the train station. Clean. Great breakfast.

I stayed here quite a few times whilst on business in Madrid. The staff couldn't have been nicer or more helpful. It really was a pleasure! On paper it doesn't look so convenient for the city centre but the Pio XII metro is only a few minutes walk and then it's easy to get into town. Maybe 20-30 minutes. Madrid's metro system is clean and safe and runs to about 02:00 so you can easily get back after a night out. The airport is about half an hour by metro I mostly got upgraded because of Expedia Rewards but the standard rooms are just as good - just smaller and not such great views. The restaurant and bar are excellent and I often used to eat there even if I wasn't actually staying at the time. It's a business hotel mainly I think so it pays to book early if you're going to stay during the week. Conversely, it's a great place to stay for weekend break in Madrid as the rates will likely be much lower. All-in-all one of the best hotels I've ever stayed in! (I've been traveling abroad on business full-time for five years now)

Service above and beyond. Very comfortable room. Excellent outdoor pool. Convenient for underground to centre of Madrid.

Stayed 6 days and the hotel was very handy if on business in the north of Madrid. Also very closed to Hospital Ramon y Cajal if you are visiting family If you live far from Madrid. Breakfast is very good and wifi is OK specially if you need to be on-line and work remotely.

The staff was professional and helpful, but the hotel was by no means a three-star hotel in my experience. The common areas, especially the stairway, were disgustingly dirty and the room was dark and depressing. The hotel was somewhat convenient to the Chamartín Train Station (a 20-minute walk or a 5-minute walk to the metro) but the area is very residential and has few restaurants or stores that might be of interest to travelers. I would not recommend this hotel and would not stay here again.

My friend and myself were at the hotel for 4 nights and enjoyed the breakfasts and the fact that the railway station was quite close and the train trips took about 20 minutes to downtown Madrid. Especially pleasing was the fact that the hotel welcomed me (friend was due in that night) when I arrived at 7.30am after a long flight from Asia. I didn't anticipate being able to use my hotel room this early in the day, and was just hoping that I could leave my luggage at the desk until the "proper check in time", so imagine how gratified I was to be shown my room at that early hour. Full marks Tryp Madrid Chamartin.