Hotell Madrid - Hotell i Chamartin - Plaza Castilla i Madrid, Spanien

Very nice hotel. Situated on a very busy road so a little awkward to drive to it but we eventually managed. Excellent service. Breakfast on 30th floor so good views,

I stayed here quite a few times whilst on business in Madrid. The staff couldn't have been nicer or more helpful. It really was a pleasure! On paper it doesn't look so convenient for the city centre but the Pio XII metro is only a few minutes walk and then it's easy to get into town. Maybe 20-30 minutes. Madrid's metro system is clean and safe and runs to about 02:00 so you can easily get back after a night out. The airport is about half an hour by metro I mostly got upgraded because of Expedia Rewards but the standard rooms are just as good - just smaller and not such great views. The restaurant and bar are excellent and I often used to eat there even if I wasn't actually staying at the time. It's a business hotel mainly I think so it pays to book early if you're going to stay during the week. Conversely, it's a great place to stay for weekend break in Madrid as the rates will likely be much lower. All-in-all one of the best hotels I've ever stayed in! (I've been traveling abroad on business full-time for five years now)

Wonderful would definitely recommend this hotel. First class experience.

Almost right across the train station, but very quiet. The breakfast is fabulous, although opens rather late at 7:30. The set menu for dinner is amazingly value for money. At €16.5, it comes with starter, main course, desserts and choice of drink (including beer). Free WiFi is also quite convenience. But signals can be low in the rooms.

great experince, friendly staff, good location, a bit far from the city center

The staff was professional and helpful, but the hotel was by no means a three-star hotel in my experience. The common areas, especially the stairway, were disgustingly dirty and the room was dark and depressing. The hotel was somewhat convenient to the Chamartín Train Station (a 20-minute walk or a 5-minute walk to the metro) but the area is very residential and has few restaurants or stores that might be of interest to travelers. I would not recommend this hotel and would not stay here again.

Best location for the train station. Clean. Great breakfast.