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Recensioner av Spruce Hill Resort & Spa

3.5 out of 5
Spruce Hill Resort & Spa
4871 Hwy 97, 108 Mile Ranch, BC

Recensioner

6,4
10 - Fantastiskt i betyg. 36 av 262 recensioner" "
8 - Bra i betyg. 86 av 262 recensioner" "
6 - Okej i betyg. 60 av 262 recensioner" "
4 - Dåligt i betyg. 43 av 262 recensioner" "
2 - Väldigt dåligt i betyg. 37 av 262 recensioner" "

6,6/10

Renlighet

7,0/10

Personal och service

6,0/10

Bekvämligheter

5,8/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

8/10 Bra

Holly

I didn’t know they had a pool . It would be a fun place to spend a little bit of time at . We were just passing through.
Bodde här 1 natt i mars 2024

8/10 Bra

Annette

Gillade: Renlighet och personal och service
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Laicy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was so kind. Very cozy. We will be back every year.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Tracy

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful area. Owner is ver friendly, helpful and attentive.
Bodde här 1 natt i februari 2024

4/10 Dåligt

Blair

Gillade inte: Renlighet
Booked a 3 bedroom cabin and was not available. Cabins had been oversold for the weekend. We were not the only ones that this happened to. Most of the cabins are monthly rentals with only a few available. Booked well in advance but owner blamed Expedia for overselling. Other's had not not booked through Expedia and still didn't get their cabin
Bodde här 3 nätter i februari 2024

8/10 Bra

Sara

Bodde här 3 nätter i januari 2024

4/10 Dåligt

Jocelyn

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
A lot of potential bIt run down.
My wife stayed here a few years ago and liked it. Sadly the experience could not be replicated. The place clearly has seen better days, yet one can see the potential for it what it could be. A beautiful setting and great assets that could be revived with a little bit of TLC. The breakfast was very poor and the items just slammed on a table. For coffee that had conventional coffee in single dose PODS. In a natural setting like this, one would expect that the proprietor would care about receding waste and recycling, but sadly that is not the case. The pool and gym were quite dirty and we did not feel very comfortably for safe using it. Our daughter loved the friendly cat and dog, but the cat litter box in the lobby hadn’t been leaned in days or more than a week. The team was friendly and accommodating. They allowed us to use a power outlet to charge our car and late check-out was not problem. I am sad to say, that we won’t be back. Please take a hard look at what you do and see that you can turn this around. There is a lot of potential here. Do it before your assets deteriorated beyond salvageable.
Bodde här 1 natt i december 2023

4/10 Dåligt

James

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Kevin, Surrey

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very nice in a very mountain natural environment. I would have liked the pool and hot tub open later as a traveller only spending one night.
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Tracy

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

8/10 Bra

Annette

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property is being graded so a work in progress but our stay there was good. The desk attendant was very good. And very attentive
Bodde här 3 nätter i oktober 2023

8/10 Bra

Peter

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Good Value
Nice place with great facilities. Little short on staff at this time of year. Worth the money. We saw a deer and a bear, nice.
Bodde här 1 natt i september 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Trip to BC
The first room we were assigned to was not acceptable, dated and musty. We got a different room and it was much much better. The bed was very comfortable and the room had a nice view. The photos are definitely dated and the overall condition of the whole facility seems to have seen better days. Staff was pleasant and helpful. Reasonable price and would stay again. There is a nice grocery store very close at the 108 mile mall.
Bodde här 7 nätter i juli 2023

8/10 Bra

Mark

Reste med sin partner
Gillade: Boendets skick och faciliteter
The resort was quiet, easy to find and get to. Parking was free and close to our room. On the bad side, there was an unpleasant odor in the hallways, but thankfully it wasn't as strong in the rooms.
Bodde här 2 nätter i maj 2023

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och personal och service
Not great.
Spruce Hill was ok. It wasn’t anything glamorous at all. The cabins were clean, but we were provided with very watered down dish soap, and it was a struggle to get clean towels and toilet paper. The hot tub wasn’t clean at all either. It shows a very nice restaurant in the pics, but that was closed which was frustrating. There is a hill with tubes for the kids which was really fun but that was the extent of our stay.
Bodde här 4 nätter i mars 2023
Svar från MGMT 11 apr. 2023
Thank you for staying with us. We apologize for the restaurant not being open. Due to circumstances beyond our control it closed unexpectedly. We are hoping to have a new and improved restaurant opening in early summer.We would like to offer you a credit for your next stay. Please reach out so that we can help make your next stay great.

2/10 Väldigt dåligt

alexander

Reste med familj och småbarn
Gillade inte: Renlighet och personal och service
My kids wanted to go there because of the pool , ended up getting exposed to drugs and perefenelia beacause those people domt even clean . I needed to bring in the police and decontaminate my baby girl. Tha k good it was not fentanyl or she be dead by now . Do not go ! I want a full refund ! 1000$ for this ? No,and never again
Bodde här 3 nätter i mars 2023

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet och personal och service
We keep trying to give this location a try because of the pool, hottub, and sauna. On different occasions we've had stale costco muffins for breakfast, the only option (there were not enough for the next guests who came in). And so much hair on the bedding we were not sure if it was even washed. The Rolling hills resturant nearby was fantasic though!
Bodde här 1 natt i mars 2023

8/10 Bra

Susan

Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Cory

Reste med familj och småbarn
Was great
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Jeff

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2022

6/10 Okej

Veronica

Reste med sin partner, Reste med husdjur
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
First let me say that our room was clean and the bed was very comfortable. This property has very limited check in hours (3-8 pm) but was helpful in accomodating our late arrival. The property is pet friendly and has ample area to exercise your pet. That said, the property seems to be in transition and the general condition is poor. In room supplies were limited ( 2 towels, 2 hand towels, two facecloths) and one each of bath supplies. These were clearly designed to last the entire 2 night stay (for two people) as the room was not serviced in any way (garbage, bed made, fresh towels, etc...). Not a bad stay but you definitely need to rein in your expectations on this one.
Bodde här 2 nätter i oktober 2022

6/10 Okej

Brian

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Not in great condition. Fairly run down.
Bodde här 2 nätter i september 2022

8/10 Bra

Garth R

Bodde här 1 natt i september 2022

2/10 Väldigt dåligt

MICHAEL

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This is not as advertised it is a run down property that is being advertised as a a Soa resort Stay away
Bodde här 1 natt i september 2022
Svar från MGMT 11 apr. 2023
Hi Michael,We are sorry to hear your stay was not enjoyable. We'd like the opportunity to try again. We've been working hard on updating the property.

2/10 Väldigt dåligt

Daniel

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Sehr heruntergekommen und ungepflegt. Was das Frühstück angeht, gesellt sich noch das Wort unsauber dazu. Wir waren froh gesund wieder abgereist zu sein.
Bodde här 1 natt i september 2022

2/10 Väldigt dåligt

William

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
No reception other than the worker at the pizza shop. No restaurant as advertised, food left in cafeteria was rotting the whole place was a mess. Expedia should not use this place as every person I talked to was disgusted with the place. Looks like it has been abandoned. Also no pool or hot tub as acess was blocked.
Bodde här 2 nätter i september 2022

2/10 Väldigt dåligt

wild

Bodde här 1 natt i september 2022

8/10 Bra

Teresa

Gillade: Renlighet och personal och service
The pool is good
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

yunsu

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
very nice place and had good spa
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Mason

Bodde här 1 natt i september 2022

10/10 Fantastiskt

Leizl Ann

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I admired how the owner run the resort. He's very hardworking. We will come back here for sure!
Bodde här 1 natt i augusti 2022

4/10 Dåligt

Timothy

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not at all as advertised! Dirty bedsheets in master bedroom, smelled of human body odor. Missing top bedsheets in upstairs bedroom. Multiple burned out lightbulbs. Filthy BBQ on deck. Kitchen furnishings looked unwashed. No dishcloths. Broken tiles in bathroom that rocked when walked on. Peeling paint on all outside rails. Landscaping hadn't been maintained for years. Clubhouse in state of neglect. Obviously was once a beautiful resort. Now a very sad, broken down, and neglected version of former glory. Will never come back.
Bodde här 2 nätter i augusti 2022

2/10 Väldigt dåligt

Evgenii

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
rude personal
Really rude personal
Bodde här 1 natt i augusti 2022

4/10 Dåligt

Dale

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
The property needs a lot of TLC as it’s run down & dirty. The owner even walked in on us by mistake. The complimentary breakfast consisted of fruit loops, good OJ, stale bread which makes stale toast, hard boiled eggs BUT, if you want a “real breakfast”, pay $10 and he will cook you a plate of scrambled eggs, limp bacon, tater tots & sausages…Don’t do it! The new owner tries very hard to please but I think he has taken on too much.
Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

clark

Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Darryon

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay!
Beautiful setting evergreen trees and huge log style hotel and the beds were amazing ! So comfortable loved the duvets and soft bedding. The free continental breakfast was great great coffee, juice toast, cereals you helped yourself boiled eggs! Lots of hot water ! We really enjoyed the grounds and would like to go back and mountain bike or cross country ski!
Bodde här 1 natt i augusti 2022

8/10 Bra

Wolfgang

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
nicht so schlecht, wie manche Bewertungen glauben lassen. voll ausgestattete Hütte, ruhige Lage. Ein Renovierungs-Update wäre dennoch erstrebenswert. Personell ist der - soweit erkennbar - 1-Mann-Betrieb etwas überfordert. Schöner großer moderner Indoor-Pool, während unseres Aufenthalts ohne zeitliche Zugangsbeschränkung !
Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

Brooklyn

Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not worth the headache. Room had an air conditioner, but was put in the window with taped up particle board covering the rest of the window. This was concerning given that this window went out onto a shared balcony, and the room could easily be broken in to. Bathroom was full of small flies, floors were not properly cleaned, and just overall was not a good room to stay in. States that the rooms are pet friendly (with a fee) but was told if the dog goes on any of the furniture (including the bed) there would be a $100 fee. Free breakfast consisted of cornflakes with no milk available, and thats it. Was supposed to stay two nights, but checked out after one due to unsafe/unclean conditions.
Bodde här 2 nätter i augusti 2022

2/10 Väldigt dåligt

Oliver

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Die Unterkunft bietet alles, was man für einen guten Horrorfilm braucht. Gleich an der Rezeption wird man von Warnschildern und einem unbeschreiblichen Chaos empfangen. Das Personal ist so gut wie nicht existent. Dafür aber der Gestank von Fischgräten u. Knochen, der aus dem Frühstückstisch dringt. Ein Erlebnis, das man nicht so schnell vergißt.
Bodde här 2 nätter i augusti 2022

2/10 Väldigt dåligt

Jeremy

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is not resort and they don’t offer the things that were suppose to be provided, like continental breakfast. The restaurant isn’t even open so luckily I called before and ate before I arrived. The lobby and and breakfast area are in complete disarray. Honestly it’s lodging for people working in the area and should not be labeled as a spa/resort. I won’t dispute it but I honestly feel like I deserve a refund as I had no choice but to stay here at the time, otherwise I would have left.
Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

April

Reste med familjen, Reste med husdjur
Gillade inte: Renlighet och boendets skick och faciliteter
Unfortunately this property has been run down and there has been zero maintenance done in many years based on the chalet we stayed in. Broken door, screens, dirty and with no a/c we tried to keep the windows open but the screens had holes/gaps so we were eaten alive by mosquitoes :( super disappointed as we have had good stays here in the past. We did however get our money back when we said we were checking out early so I am thankful for that.
Bodde här 3 nätter i juli 2022

4/10 Dåligt

Shona

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Run down, dirty room
Bodde här 1 natt i juli 2022

6/10 Okej

Catrina

Reste med familjen
Gillade inte: Boendets skick och faciliteter
The pizza restaurant was absolutely amazing. The lodge is in good repair. The rest of the property is in disrepair. The beds in the motel where comfortable but the ceiling in the bathroom was coming down. The view was beautiful. We had to call the hotel to get someone to check is in, as we waiting 20 min and no one came to the front desk. They had signs saying the pool was getting repaired and it was closed, but it wasn't. They said we could use it, which was great but very confusing regarding what the sign stated. Unfortunately this once beautiful place had fallen way below the standards it once held.
Bodde här 1 natt i juli 2022

2/10 Väldigt dåligt

Patrick

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juli 2022

2/10 Väldigt dåligt

Cindy-Lou, Leduc

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Do not stay here. It's dirty, no free breakfast as it was part of booking, not even coffee. Restaurant not open, rooms were dirty flies in bathtub, dead bugs on window sill. Out room never locked, air conditioning didnt work. There was a guy going around stealing stuff owner said to call the police which we did only to find out he works and lives there. Owner over booked 5 rooms, we were there for a wedding and some of the guest didnt have a room to sleep in. All i can say is its gross DO NOT STAY HERE
Bodde här 3 nätter i juli 2022

6/10 Okej

Patricia

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The pool was great but it had been cordoned off presumably for maintenance. Showers were inaccessible Breakfast was not ready at designated time and was inadequate. Only food available for dinner was pizza although the website indicates there was dining and a nice menu. The grounds are beautiful but need a lot of maintenance. I stayed here about 25 years ago and it was an upscale resort. I didn’t see that this time so I was disappointed.
Bodde här 1 natt i juli 2022

8/10 Bra

Tracy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room were clean and beds extremely comfortable. Our vie was beautiful. It was very quiet and relaxing. There were lots of places to walk around. Id stay there sgain.
Bodde här 2 nätter i juli 2022

2/10 Väldigt dåligt

Bobbi-Jo

Reste i grupp, Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
This place is so run down with sketchy permanent drug smoking residents, outdated everything. Nice cat and pizza place was the best tasting pizza ever.
Bodde här 1 natt i juli 2022

8/10 Bra

Arlin

Bodde här 1 natt i juli 2022

6/10 Okej

Taralee, Whitby

Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
Bodde här 4 nätter i juni 2022