Hotell nära 11 Galleria

“Staff was very professional and the room was comfortable. I had dinner in the hotel restaurant and the food was good. Breakfast was great!”

“This hotel was beautiful.”

“Staff is very helpful and courteous.”

“grounds and building exterior unkempt room recently renovated but not completed leave 3/4" hole in wall above bed shampoo and conditioner dispenser empty”

“It looked promising and maintained from the exterior. The room as filthy. Large stains all over all the bedding, when checking in another guest was getting switched rooms due to blood stains all over their bedding. Pubic hair all over the bathroom, dirt on the floor. Im not sure it been cleaned in a very long time. I hate writing negative reviews but it was shocking, I stayed one night, laying on my own blankets and cancelled the remaining 3 nights. It is pet friendly, but can also be clean. ...

“roaches on bed and floor. dirty sheets as well.”

“It was horrible, there were cockroaches all over the place, when we went to ask them for another room since it was earlier morning they told us we were filled and that they could not refund us, the blankets had burn holes and different colored stains on it and the Tv had no cable so we could not watch anything, there was no soap no shampoo no towels. when we then asked for towels and toilet paper we were given one roll and got one towel and we had to argue to get 2 towels since there are 2 of us...

“Clean and quiet easy to get to places”

“We had to wait quite a while to check in because our room wasn’t ready. When we entered the room, the toilet paper roll on the holder was empty with empty roll that means that was after somebody used. There was also no laundry bag, which has always been provided during our previous stays. But this part is not that much problem at all for us. Unfortunately, we found a lot of food left in the refrigerator from the previous guest. This is especially disappointing and disgusting because the...

“Super clean room and bathroom Amazing front desk staff breakfast was hot fresh and delicious”

“Our stay was unfortunately disappointing. The beds were extremely hard and uncomfortable, making it difficult to get a good night’s sleep. One of the main reasons we booked this hotel was the pool, as we were in town for a kids’ baseball tournament and wanted our children to have a way to relax and unwind after a long day of games. Unfortunately, the pool was out of service during our stay, which was a major inconvenience. What was most frustrating was the lack of accommodation from...

“Nice place, is great for a whole family, close to beaches.”

“Nice accommodations, staff was very friendly, could use a little updating.”