Hotell nära AMF Brookgate Lanes

“Poor service and welcome. Asked for a room not on the ground floor, and as I didn't want to become a rewards member they said "sorry, the 2 upper floors are for members only". This is the 1st time I have been poorly treated. People were loud in the hallway through the night. Around 7pm a girl was running around begging for help. Scary! Never again! Avoid!”

“Ok hotel for a short stay. The rooms need a make over. Otherwise very friendly staff.”

“There was NO airport shuttle until mid afternoon! We reserved here because it was stated that there was an airport shuttle. Also no one serviced the room until the second day. Again, for the high price we paid, not acceptable. There were times no one was at the front desk. Anybody can walk in - no security. Terribly disappointed in Marriott!!!.”

“Work place clean and well lit. ”

“Loved the lady in the kitchen and front desk personnel who were both friendly and accommodating. The washer did not work which was disappointing! ”

“I stayed 8 nights for work in the neighborhood. Huge room, good bed, kitchenette, dishwasher, coffee maker, even two owen's. I highly recommend this place and will stay here again. The only thing missing was a bar at the hotel but I can also recommend the Fatheads Brewery within 20 minutes walking distance. ”

“A little below the average Hilton, but overall good. Nappy old bed cover was replaced the 2nd day, but nothing was done about the metal bedframe protruding 5" that gave a good cut on my leg. Comfortable bed and pillows.”

“Rooms laid out nicely. Shower pressure and temperature excellent. Very convenient to airport rental car return.”

“The”

“The room smelled smoke, the toilet vas dirty, the floor was dirty, there was an old used towel in the shower, the toilet paper was almost empty and there was no new paper on the room. But the bed was pretty comfortable. ”

“This was the worst travel experience of life!! After making reservations 28days in advance and reconfirming 16 hours before my arrival . I get a call from Stay America in Brooklyn at my reservation was cancelled! As I getting off the plane in Cleveland. No real explanation given except they were overbooked and I was out of luck !!So I called Expedia and put on hold for 20 minutes only to have the call droppped so tried again with exactly same results and on the third attempt was was to try get...

“We arrived with a power outage. The staff did the best they could. When the power did finally come on the next day, it wasn’t the cleanest. In addition, they are having payment issues with Expedia. Overall, the staff was kind. ”

“The gentleman who checked me in was wonderful. The manager was very rude and disrespectful. They put me in a room that was not prepared. Moved me to another room that was already reserved for somebody else then moved me again to another room where the TV wasn’t working the phone wasn’t working and somebody had to come fix everything. This was one of the worst experiences I’ve ever had.”

“Actually had to find different accommodation to power outage from wind storm Property seemed ok & would probably stay again if in the area”

“Good. Clean. No issues.”

“The hotel canceled my reservation before I even arrived. Because they were overbooked.No one attempted to contact me. Even though the desk clerk said somebody called me. Yet I had no missed calls. They’re liars! I will never make another reservation at this location again!”

“It was a night without sleep. Located directly next to the highway, you can hear the traffic constantly. In addition to that, poor insulation between the rooms. So the couple who lived next door felt like they were making love in our room. Had to knock several times on the plasterboards that are between the rooms, to make them stop. It was so emberesing. On the sheets was stains, poorly cleaned room, dead mosquitoes and a fly by the window. The staff was nice. ”