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Recensioner av Comfort Inn & Suites Aberdeen near APG

2.5 out of 5
Comfort Inn & Suites Aberdeen near APG
980 Hospitality Way, Aberdeen, MD

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 187 av 536 recensioner" "
8 - Bra i betyg. 174 av 536 recensioner" "
6 - Okej i betyg. 80 av 536 recensioner" "
4 - Dåligt i betyg. 43 av 536 recensioner" "
2 - Väldigt dåligt i betyg. 52 av 536 recensioner" "

8,0/10

Renlighet

8,0/10

Personal och service

7,4/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

6/10 Okej

Nicole

Reste med familj och småbarn
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Front desk was welcoming. Location close to Ripken. Disappointed pool was not open-did not mention on site it’s only open memorial-labor day. Room had weird setup with sink outside bathroom and towels were stored outside bathroom in open closet.
Bodde här 2 nätter i maj 2024

4/10 Dåligt

Erica

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service

8/10 Bra

Michael

Reste med sin partner
Nice
Bodde här 1 natt i maj 2024
Svar från General Manager 19 maj 2024
Dear Michael,Thank you so much for the high rating! We're so happy to know that you had a nice time with us overall and we trust that everything was in order for your visit. Please come back and join us again soon. Hotel Management

10/10 Fantastiskt

Mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was perfect for a wedding we attended at Great Wolf Lodge. Lots of shops nearby.
Bodde här 1 natt i maj 2024
Svar från General Manager 13 maj 2024
Dear Mary,Thank you for your recent visit to Comfort Inn & Suites. Our ideal location is just one of the many benefits of staying with us. We appreciate your kind words very much and look forward to your next visit.Hotel Management

10/10 Fantastiskt

Shelia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

8/10 Bra

Danielle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We arrived very early for check-in. The receptionist was very accommodating and let us check in early and even waived the fee. The hotel itself was okay but the room was nice and clean. I would recommend this hotel if you are in the area.
Bodde här 1 natt i april 2024
Svar från General Manager 10 maj 2024
Dear Danielle,We enjoyed hosting you at Comfort Inn & Suites. Our team is delighted to have earned your recommendation with our clean accommodations, and we hope you had a comfortable stay. It was our pleasure to accommodate your early arrival, and we hope to see you again. Hotel Management

10/10 Fantastiskt

Linda

Reste med sin partner
The room was very clean
Bodde här 1 natt i maj 2024
Svar från General Manager 10 maj 2024
Dear Linda,We're so happy to know that our clean accommodations left a positive impression on you during your visit and that you had a great time with us overall. Thank you so much for the perfect rating, and we hope to see you again soon. Hotel Management

10/10 Fantastiskt

Lori

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good value and a comfortable room. Perfect for the night.
Bodde här 1 natt i maj 2024
Svar från General Manager 10 maj 2024
Dear Lori,Thank you for taking the time to provide your kind review of Comfort Inn & Suites. It is wonderful to hear you found your room comfortable and relaxing. We look forward to having you stay with us again soon.Hotel Management

8/10 Bra

Jodie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Moe at the front desk is fantastic.
Bodde här 1 natt i maj 2024
Svar från General Manager 8 maj 2024
Dear Jodie,We completely agree, and we know Moe will be so thrilled to hear your praise! In the meantime, please let us know if there's anything we can do to make your next stay with us a five-star experience. We hope to see you again soon.Hotel Management

8/10 Bra

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

2/10 Väldigt dåligt

John

I booked a sweet with beds enough for my family in what was advertised as a pet friendly hotel. When I arrived I was downgraded to a room without enough beds and charged a surprise fee for my dog. The room is dirt including 2 different prescription pills we found on the floor and a dirty towel with a clump of hair folded up in the bathroom.
Bodde här 1 natt i maj 2024
Svar från General Manager 6 maj 2024
Dear John,We appreciate you sharing your experience with us. It's disappointing to learn that your stay didn't meet your expectations. We apologize for any inconvenience caused by your room allocation and the pet fee. Your feedback regarding the cleanliness of the room is also concerning, and we're addressing this matter with our team to ensure it doesn't occur again. Please know that your satisfaction is important to us, and we hope you'll consider giving us another chance to provide you with a better experience.Hotel Management

10/10 Fantastiskt

Telisha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly and the hotels its self have a lovely welcome area. Very homey. The nice thing about this hotel it has an ihop attached to it which was great! The room was clean. We sleep like a baby.
Bodde här 1 natt i april 2024
Svar från General Manager 1 maj 2024
Dear Telisha,It was our pleasure to provide you with clean, welcoming accommodations, and we're glad you appreciated the onsite dining. If you're in the area again, please come back to see us at Comfort Inn & Suites!Hotel Management

8/10 Bra

Kimberly, Temple Hills

Reste med familjen
Gillade: Renlighet och personal och service
The staff was accommodating and quick to resolve problems.
Bodde här 2 nätter i april 2024
Svar från General Manager 1 maj 2024
Dear Kimberly,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us.Hotel Management

10/10 Fantastiskt

Ben

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very clean, and a welcomed surprise in value, other nearby hotels were significantly more and offering much less. I would absolutely stay again.
Bodde här 1 natt i april 2024
Svar från General Manager 24 apr. 2024
Dear Ben,Thank you for your review. Your kind words truly encourage us to continue our efforts in delivering a comfortable experience to every individual who walks through our doors. We are pleased to hear you enjoyed your stay, and we look forward to seeing you again here at Comfort Inn & Suites.Hotel Management

10/10 Fantastiskt

SYLVAIN

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Xxx
Bodde här 1 natt i april 2024
Svar från General Manager 16 apr. 2024
Dear Sylvain,Thank you for taking a moment to rate your experience! It was truly a pleasure having you here, and we appreciate your perfect rating. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Hotel Management

10/10 Fantastiskt

rosita, Manasquan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service and quality for the cost
Bodde här 1 natt i april 2024
Svar från General Manager 16 apr. 2024
Dear Rosita,Thank you for your positive review! We're delighted that you found our service and quality excellent. Providing great value is a point of pride for us, and your feedback is greatly appreciated. We look forward to welcoming you back to Comfort Inn & Suites!Hotel Management

8/10 Bra

Angela

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Andre

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location
Bodde här 1 natt i april 2024
Svar från General Manager 10 apr. 2024
Dear Andre,Thank you for choosing Comfort Inn & Suites! We're glad our location worked well for your trip, and invite you to stay with us again the next time you're in town.Hotel Management

8/10 Bra

Cony

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a great place to stay
Bodde här 2 nätter i april 2024
Svar från General Manager 10 apr. 2024
Dear Cony,Thanks for the review! We're so happy you enjoyed your stay with us, and please let us know if there's anything we can do to make your next visit a five-star visit! We hope you'll visit us again soon.

8/10 Bra

Leonid, Egg Harbor

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location; decent room; nice shower
Bodde här 1 natt i mars 2024
Svar från General Manager 31 mars 2024
Dear Leonid,We appreciate you taking the time to share your experience. It is wonderful to see that our location was ideal for your visit to Aberdeen. Additionally, we are pleased that your room met your expectations, especially the shower. We hope that you rested well before your continued travels. Thank you for choosing Comfort Inn & Suites, and we hope to see you in the future. Hotel Management

8/10 Bra

Eileen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thank you staff of Comfort Inn. My experience was good . Blessings
Bodde här 1 natt i mars 2024
Svar från General Manager 19 mars 2024
Dear Eileen,Thank you! It was a pleasure to welcome you to Comfort Inn & Suites, and we are delighted you enjoyed your stay. We look forward to welcoming you back anytime you're heading back in our direction.Hotel Management

8/10 Bra

Andrae

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Thierry, Montreal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good value
Bodde här 1 natt i mars 2024
Svar från General Manager 12 mars 2024
Dear Thierry,We're glad to hear that you found value in your stay at Comfort Inn & Suites! Ensuring a satisfying experience at a reasonable price is important to us. We appreciate your feedback and look forward to welcoming you back for another enjoyable visit.Hotel Management

10/10 Fantastiskt

Ellie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was good
Bodde här 2 nätter i februari 2024
Svar från General Manager 20 feb. 2024
Dear Ellie,It warms our hearts to hear that you had a good time with us overall. Thank you so much for the perfect rating and we hope you will come back to visit us again soon. Hotel Management

4/10 Dåligt

Morris, Monterey

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Heater didn't work in first room (February), fridge didn't work in second room, breakfast room had a massive water leak in the roof, hotel office facilities all missing (printer, computers)
Bodde här 5 nätter i februari 2024
Svar från General Manager 20 feb. 2024
Dear Morris,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any issues with the fridge and heat as well as for any disappointment with the breakfast room and business amenities. This does not represent the accommodations we aim to provide, and we'll look into your comments further. Should you be in the area again, we'd be grateful for the chance to provide you with more suitable accommodations.Hotel Management

6/10 Okej

Eileen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Unclean room
Checked in and was given key to room 415. The elevator was far from the front desk. We had a few bags to carry, and when we finally got to the room, it was not cleaned. We had to go back to the front desk, and was given a new room on the 4th floor. Again another long walk. The temp in the room was too hot.
Bodde här 1 natt i januari 2024
Svar från General Manager 1 feb. 2024
Dear Eileen,Your feedback is welcomed and appreciated. While we regret not getting your room right the first time, we thank you for allowing us to make amends and get you better situated. However, it appears that we may have room to improve, and we will be sure to speak with both our maintenance and housekeeping teams to determine what may have occurred. Your comfort and satisfaction are very important to our team. The next time you are in Aberdeen, we hope you will stay with us again so we can show you a more enjoyable experience. Hotel Management

10/10 Fantastiskt

Vladimir

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We would recommend this hotel to stay!!!
Bodde här 1 natt i januari 2024
Svar från General Manager 1 feb. 2024
Dear Vladimir,It's truly an honor to receive your recommendation, and we trust you appreciated our comfortable rooms and friendly service. Should you return to Aberdeen, we hope you'll revisit us at Comfort Inn & Suites for another five-star experience!Hotel Management

10/10 Fantastiskt

Lynn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay!!
Desk staff were very helpful, the hotel was clean and well kept. Traveling alone and felt very safe.
Bodde här 1 natt i januari 2024
Svar från General Manager 22 jan. 2024
Dear Lynn,We were happy to provide you with clean, welcoming accommodations, and we're glad you felt safe while you were here. Thank you for your kind words. Please come see us again soon at Comfort Inn & Suites!Hotel Management

2/10 Väldigt dåligt

Latoya

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Too many loud guest
Bodde här 3 nätter i januari 2024
Svar från General Manager 22 jan. 2024
Dear Latoya,Thank you for sharing your experience. We value your feedback and apologize for the inconvenience caused by the loud guests. Our team strives to ensure a peaceful environment for everyone who stays with us, and we'll address this issue to improve your future visits. Thank you for sharing your concerns, and we look forward to providing a more serene experience for you.Hotel Management

4/10 Dåligt

Ronald

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Didn't like next door was fighting screaming at 2 in the morning
Bodde här 2 nätter i januari 2024
Svar från General Manager 16 jan. 2024
Dear Ronald,Thank you for your review. We regret to learn of your disappointment with your experience. Your feedback about noise is understood, and we'll be sure to discuss it internally to determine ways of improving in this respect. Please know for future reference that our friendly front desk agents are always available to assist with anything less than perfect that you may encounter during your stay with us, and we always encourage our guests to reach out should the need arise. It is our hope that you will give us another chance to change your perceptions down the line.Hotel Management

10/10 Fantastiskt

Jessica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean, beds were comfortable, staff was friendly.
Svar från General Manager 12 jan. 2024
Dear Jessica,Thank you for choosing Comfort Inn & Suites to host your stay. We are delighted to see that you liked our clean, comfy rooms and had pleasant interactions with our friendly staff. Please come back and see us again soon. Hotel Management

8/10 Bra

Colleen

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I try to always stay here. It would be nice if they switch up& have pork sausages& turkey(for people who dont eat meat). When they hotel is empty, I feel it should be less expensive
Bodde här 2 nätter i december 2023
Svar från General Manager 9 jan. 2024
Dear Colleen,Thank you for your loyalty and feedback. We appreciate your suggestion to diversify our breakfast options. Your thoughts on pricing during quieter periods are also noted and valuable for our consideration. We're glad you chose to stay at Comfort Inn & Suites and look forward to continuing to welcome you in the future.Hotel Management

10/10 Fantastiskt

Carol

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

HEIDI

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

8/10 Bra

Timothy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy on-off the highway.
Bodde här 1 natt i december 2023
Svar från General Manager 20 feb. 2024
Than kyou for your rating, we're pleased you had a lovely time.

10/10 Fantastiskt

Johnnitta

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

AMY

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel!
Quick friendly service at check-in. We were even offered bottled water and a cookie! Nice, clean room. Clean bathroom with good water pressure and super water drainage in the shower. Also, nice free breakfast! Would stay again!
Bodde här 1 natt i december 2023
Svar från General Manager 26 dec. 2023
Dear Amy,Thank you for being our guest and for taking a moment to share your lovely five-star review. We are delighted you enjoyed everything from our spotless accommodations and wonderful bathroom to our friendly staff and delicious breakfast. It will be an honor to welcome you back for another memorable visit.Hotel Management

10/10 Fantastiskt

Anaya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
it was nice
Bodde här 2 nätter i december 2023
Svar från General Manager 20 dec. 2023
Dear Anaya,We're delighted you enjoyed your stay at Comfort Inn & Suites! Thank you for your kind words. Please come see us again soon.Hotel Management

10/10 Fantastiskt

Hua

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Hua

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

6/10 Okej

Khawar

Gillade: Personal och service
Too much noise of AC and from outside.
Bodde här 1 natt i november 2023
Svar från General Manager 5 dec. 2023
Dear Khawar,Thank you for sharing your feedback with us. We sincerely apologize for any noise that disturbed your rest. Our maintenance team will also check your A/C unit. We appreciate your input and hope for a chance to deliver a better stay in the future.Hotel Management

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stop over near 95
Bodde här 1 natt i november 2023
Svar från General Manager 28 nov. 2023
Dear Lisa, Thank you for choosing Comfort Inn & Suites. Our team is delighted you had an excellent experience with us and enjoyed our convenient location. We appreciate your review and hope to see you the next time you're in the area. Hotel Management

10/10 Fantastiskt

Kimberly, Temple Hills

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Checked in after 9:00pm with my family on Thanksgiving night. The pullout sofa bed had crumbs under the cushions and on the mattress. It was decided that I would sleep another bed with my granddaughter. I went downstairs and told the checkin attendant, who was willing to give us another room. I informed him that we were preparing for bed, but wanted to let him know that his cleaning staff did not do a good job on this room (227). Also, the chair in the room had popcorn on it as well.
Bodde här 1 natt i november 2023
Svar från General Manager 28 nov. 2023
Dear Kimberly,While we thank you for being our guest and sharing your feedback, we are sorry to hear there were concerns with the cleanliness of the room. We want to assure you that we do engage in deep cleaning processes, and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope to see you again and impress you with our improvements.Hotel Management

10/10 Fantastiskt

STEVE

Bodde här 1 natt i november 2023

8/10 Bra

Patricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023

8/10 Bra

Peter

Gillade: Renlighet och rummets bekvämlighet
It was satisfactory. I had a long wait to check in while the clerk on duty seemed to take an unnecessarily long time with the check-in of someone ahead of me. But otherwise the front desk service was courteous. The room was nothing special but okay.
Bodde här 1 natt i november 2023
Svar från General Manager 17 nov. 2023
Dear Peter,Thank you for your review and choosing to stay at Comfort Inn & Suites. We are pleased to hear you enjoyed your overall visit to our hotel. Although not typical, we apologize for the unusually long wait at check-in. Some of our guests require a little more attention than others, but we will always strive to improve our services. If there is anything we can do to make your next experience even better, please do not hesitate to ask. Hotel Management

10/10 Fantastiskt

Wendy

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice staff and great breakfast. Remodeled room was very nice and clean. Thank you for a nice stay!!
Bodde här 1 natt i oktober 2023
Svar från General Manager 3 nov. 2023
Dear Wendy,It was a delight to have you as our guest at Comfort Inn & Suites, and we are thrilled you were impressed. From our awesome staff to our wonderful remodel and delicious breakfast, we are delighted to know we exceeded your expectations. We look forward to welcoming you back again someday.Hotel Management

10/10 Fantastiskt

Bobby

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don’t be fooled by the low review scores
In choosing this hotel, I was concerned at a few reviews that gave it a very low score. It did not square with very high scores given by others. I concluded that the low scores were given by travelers who had a personal situation that drove the score, having nothing to do with the hotel. So, I decided to take a chance. I found this hotel much more in keeping with the high scores. It was clean and well maintained, and the staff was courteous and professional. Seems very unfair for a few angry travelers to bring the average score down. Stay here — you won’t regret it!
Bodde här 1 natt i oktober 2023
Svar från General Manager 30 okt. 2023
Dear Bobby,What a pleasure for us to read your kind words about your recent stay at Comfort Inn & Suites. We appreciate the outstanding rating of your visit with us. It's great to know you enjoyed our clean and well-maintained accommodations and exceptional service. Please allow us to host you again in Aberdeen. Familiar faces are a welcome sight, so come back soon!Hotel Management

6/10 Okej

Reagan

Gillade: Personal och service
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Ruth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was kind and went out of their way to be helpful to me and my special needs daughter and my exhaustion from driving.
Bodde här 1 natt i oktober 2023
Svar från General Manager 30 okt. 2023
Dear Ruth,We're so happy to know that our amazing team members helped make you and your daughter's visit that much better and that you had a great time overall! Thank you so much for the high rating, and we hope to see you again soon. Hotel Management