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Recensioner av Quality Inn Aberdeen

2.5 out of 5
Quality Inn Aberdeen
2923 6th Ave SE, Aberdeen, SD

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 122 av 401 recensioner" "
8 - Bra i betyg. 160 av 401 recensioner" "
6 - Okej i betyg. 64 av 401 recensioner" "
4 - Dåligt i betyg. 35 av 401 recensioner" "
2 - Väldigt dåligt i betyg. 20 av 401 recensioner" "

7,8/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Larry

The room sink hot water was barely a trickle. One of the night stand’s power outlets failed in the middle of the night causing my CPAP to stop. Using my own extension cord, I was able to make a work around. I discussed the problems with the manager and agreed she could wait until I checked out.
Bodde här 4 nätter i mars 2024
Svar från Mel 1 apr. 2024
LarryI am so glad you enjoyed your stay despite those two issues. I assure you maintenance was on it as soon as you checked out. We hope to see you again in the future.

8/10 Bra

Cathrine

Reste med sin partner
It was a room
Bodde här 2 nätter i mars 2024
Svar från Mel 24 mars 2024
Thank you for taking time to review our property. We hope to see you again soon.

10/10 Fantastiskt

Reynaldo, Reno

Bodde här 1 natt i mars 2024
Svar från Mel 8 apr. 2024
Thanks for taking time to review our property. We are glad you were happy with your stay. We home to see you again in the future.

8/10 Bra

Kelly

Gillade: Personal och service och boendets skick och faciliteter
Nice property. Descent breakfast. Friendly staff
Bodde här 4 nätter i februari 2024
Svar från Mel 15 mars 2024
Kelly thanks for taking the time to review our property. We are glad you enjoyed your stay.

8/10 Bra

Henry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Mel 15 mars 2024
Henry we are glad you enjoyed your stay with us. We thank you for taking the time to review our property.

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, clean room and a good breakfast.
Bodde här 2 nätter i januari 2024
Svar från Mel 8 feb. 2024
Thank you for your kind words. We strife to make sure all our guests have a great experience. We hope we see you again in the future.

10/10 Fantastiskt

Miwa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean
Bodde här 1 natt i januari 2024
Svar från Mel 8 feb. 2024
Thank you for your review of our property. We are pleased you were satisfied with your accommodations. We hope to see you again in the future.

10/10 Fantastiskt

Carter

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful staff. She noticed I had a bit of a cough and offered me water. Property is a little dated and worn in but never felt gross or dirty. Would stay again!
Bodde här 1 natt i januari 2024
Svar från Mel 24 jan. 2024
Thank you for taking the time to survey our property and your stay with us. We pride ourselves in make sure all guests have a comfortable stay and I assure you were are working hard to get some of our areas more up to date. We look forward to seeing you again in the future.

10/10 Fantastiskt

Michelle, Yankton

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly, professional, accommodating. Breakfast room opened early so I was able to eat before leaving at 5:30 a.m. Not just coffee available all the time, but also juice machine and cappuccino machine available. Due to MY error, the booking dates thru third party were wrong and Quality Inn staff worked with me to fix things. Quiet and comfortable. Could NOT ask for better.
Bodde här 2 nätter i januari 2024
Svar från Mel 24 jan. 2024
Michelle thank you for taking the time to fill our a review on our property and more specifically your stay. I am so happy we were able to help with the mix up on your reservation and accommodate you on the days you actually needed. We look forward to seeing you again in the future.

2/10 Väldigt dåligt

Stacy, Golden Valley

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
BED BUGS!!! We had room 126 and there were a bunch of bugs and the room was filthy. They told us to email the manager but the email was returned. We left and went to another hotel.
Bodde här 1 natt i januari 2024
Svar från Mel 20 jan. 2024
Hi my name is Melissa and I am the general manager. I am sorry email bounced back I have no clue why I do have a inquiry out to Choice to get that remedied.In the mean time I would like to offer our deepest apologies. I have also talked to my front desk and asked them to call me personally for any situation like this; they should have never asked you to email me. Again my deepest apologies. If you could please contact me at the hotel directly I would love to visit with you about this situation and figure out how we can make tjhis right.

10/10 Fantastiskt

Michelle, Yankton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Mel 17 jan. 2024
Thank you for taking the time review our hotel. We are glad you were happy with your accommodations. We look forward to seeing you again in the future.

10/10 Fantastiskt

Neal

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay
Bodde här 1 natt i december 2023
Svar från Mel 15 mars 2024
Neal thanks for taking the time to review our property. We are glad you enjoyed your stay.

6/10 Okej

DOUGLAS A

Gillade: Personal och service
Wore out , time for a serious update
Chunks of carpet missing in room , mold on soap tray above bathtub,mold corner of bathtub on grout and tile neat toilet,,breakfast yesterday biscuits and gravy , biscuit were so hard you could not cut thru them without breaking that cheap ass plastic cutlery.,this place appeared to be a zero maintenance facility......
Bodde här 3 nätter i december 2023
Svar från Mel 3 jan. 2024
Douglas, I would like to thank you for taking time to review our property. I am sorry your stay was not to our liking. In the past year since I took over as GM, we have slowly started to update our facility. All of our rooms have new furniture, and our parking lot has been completely resurfaced along with our front landscaping. We are in the process of updating carpets in our room and will be replacing all lamps and TV's along with mattresses and we hope to have all of this done by the end of 2024. Had you come to the front desk and told us of how unhappy you were with your room; we would have gladly moved you to a room that would have been more acceptable to you. If you do visit again and there are biscuits and gravy, please feel free to ask us to get you fresh biscuits. Our guest satisfaction is our top priority and without knowledge we cannot fix the situation. I also have maintenance regrouting the bathroom in that room as well.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Rummets bekvämlighet
It was a decently clean place.
Bodde här 2 nätter i december 2023
Svar från Mel 2 jan. 2024
Thank you for taking time to fill out the online review. We are glad you chose the Quality Inn and your resting place. If there is anything we can do to make a future stay more pleasant, please let us know. We look forward to seeing you again

10/10 Fantastiskt

Jane

Bodde här 1 natt i december 2023
Svar från Mel 17 jan. 2024
Thank you for taking the time to fill out the survey regarding your recent stay with us. We are please you were happy during your time staying here. We look forward to seeing you again in the future.

10/10 Fantastiskt

Brice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Mel 3 jan. 2024
Thank you for taking the time to review our property. Our guest satisfaction is our number one priority. We are please you were happy with your stay, and we look forward to seeing you again in the future.

10/10 Fantastiskt

mitchell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Mel 2 jan. 2024
Thank you for taking time to do review our hotel. Guest satisfaction is our top priority. We look forward to seeing you again in the future.

2/10 Väldigt dåligt

Sonia, Rapid City

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
NA
Bodde här 1 natt i december 2023
Svar från Mel 21 dec. 2023
SoniaThanks for taking time to review our property. I was wondering if you could reach out to me and let me know why you were unsatisfied with your stay for that I can make sure we work on these issues? Our guest satisfaction is our number one priority. We hope to see you again in the future.

8/10 Bra

Larry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Mel 8 feb. 2024
Thank you for taking the time to survey our property. We are happy you enjoyed your stay with us. We hope to see you again in the future.

10/10 Fantastiskt

Sonia, Rapid City

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The friendliness of the staff
Svar från Mel 21 dec. 2023
Sonia Thank you for your kinds words regarding our staff. Our guest satisfaction is our number one priority. We look forward to seeing you again in the future.

8/10 Bra

Bill

Bodde här 2 nätter i november 2023
Svar från Mel 21 dec. 2023
Thank you so much for taking the time to review our property regarding your recent stay with us. Our guest satisfaction is our number one priority.

2/10 Väldigt dåligt

Colby

Reste med familjen, Reste med husdjur
Gillade: Personal och service
Gillade inte: Renlighet
Half empty bottle of something under the bed. Broken sun glasses and a lot of dust and dirt on floor around and under the beds. Sheets were clean and no bugs that we can tell so that’s a positive I guess
Bodde här 1 natt i november 2023
Svar från Mel 30 nov. 2023
Colby thank you for taking the time to review our property. On behalf of our entire staff I would like to apologize personally for the condition of your room. I assure you I have spoken to housekeeping so something like this does not happen again. We do hope you give us another try in the future.

8/10 Bra

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Well accommodated
Bodde här 1 natt i november 2023
Svar från Mel 30 nov. 2023
Thank you so much for taking time to review our property. We take pride in making sure our guests are safe and comfortable. We hope to see you again in the future.

8/10 Bra

Sarah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Mel 21 dec. 2023
SarahThanks for taking time to fill out a review on our property in regard to your recent stay with us. Our guest satisfaction is extremely important to us. We look forward to seeing you again in the future.

10/10 Fantastiskt

Ben

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Decent motel
Good continental breakfast with a coupe hot items
Bodde här 1 natt i november 2023
Svar från Mel 30 nov. 2023
Thank you for taking the time to review our property. We take pride in making sure everything is satisfactory to our guests. We do hope we see you again in the future.

6/10 Okej

Scott

Reste med familjen
Right on the main road coming in to town with many nearby restaurants and shops.
Bodde här 1 natt i november 2023
Svar från Mel 30 nov. 2023
Thank you for taking the time to review our property. I apologize if everything was not to your satisfaction. We do hope you try us again in the future.

4/10 Dåligt

Marisa

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i november 2023
Svar från Mel 30 nov. 2023
Thank you for taking the time to review our property. I do apologize if things were not up to your expectations. I would love to talk with you further to see what things we could improve on to make your next stay more satisfactory to your needs.

8/10 Bra

KATHY

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Price was good.
Bodde här 1 natt i november 2023
Svar från Mel 13 nov. 2023
Thank you for taking time to fill to review. I am happy that you enjoyed your stay and I disappointed by staff did not live up to your expectations. I do hope on your next visit with you staff is more accommodating.

6/10 Okej

Jeffrey

Reste i grupp
Gillade: Bekvämligheter
The manager, Melissa, was great. The other employees I dealt with at the front desk were not.
Bodde här 2 nätter i november 2023
Svar från Mel 13 nov. 2023
JeffThank you so much for your kind words about your interactions with management. I assure you we will make sure staff goes through some additional training so that the next time you visit us your experience is exceptional all around. We look forward to seeing you again in the future

6/10 Okej

Nancy

Gillade: Personal och service
Ok for 1 night, pool small and cold. Room was so so, definatley not the cleanest.
Bodde här 1 natt i november 2023
Svar från Mel 13 nov. 2023
Thanks for taking the time to review our property. Our goal is to make sure all our guests are happy. I apologize if the pool was cold. It is kept at 80 degrees and if it is cooler outside it does not always seem that way. The housekeeping staff that took care of your room will go though extra training to make sure something like this does not happen again. We do hope you try us again the next time you are in the area

8/10 Bra

Jeremy

Bodde här 1 natt i november 2023
Svar från Mel 30 nov. 2023
Thank you for taking time to review our property. We are happy you were pleased with your stay. We look forward to seeing you again in the future.

6/10 Okej

Todd

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Very friendly Staff.
Bodde här 2 nätter i oktober 2023
Svar från Mel 4 nov. 2023
Thank you so much for your kind words. Our staff prides themselves in their work and their attentiveness to our guests. We hope to see you again in the future

8/10 Bra

Corrine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Got a room on ground floor which was nice as I don't do stairs well anymore. It was right off a busy roadway, so noisier than I was used to.
Bodde här 1 natt i oktober 2023
Svar från Mel 4 nov. 2023
Thank you so much for taking time to do a review. We are so happy you enjoyed your stay. I do apologize for the noisy road. Next time we will make sure to put you in a room away from the traffic noise.

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 2 nätter i oktober 2023
Svar från Mel 4 nov. 2023
Thank you so for your kind words. We pride ourselves in taking good care of our guests and our facilities. We look forward to seeing you again in the future.

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Mel 4 nov. 2023
Thanks for giving us such a good rating. We look forward to seeing you again in the future.

8/10 Bra

Jesse

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från Mel 4 nov. 2023
Thanks for giving us such a good rating. We are happy you had a pleasant experience. We look forward to seeing you again in the future.

2/10 Väldigt dåligt

NANCY

Gillade inte: Renlighet och bekvämligheter
In the middle of the night I found the tip from the previous occupant in my sheets. THUS, the bedding had NOT been changed. I reported to the night clerk and housekeeping and go sorry we will make a note.
Bodde här 1 natt i oktober 2023
Svar från Mel 4 nov. 2023
Thank for taking the time to fill out a review and I am sorry you had an unpleasant experience. I am unsure how the money may have gotten there because the room was completely stripped and new linens placed on the bed that morning. I do appreciate you informing us though.

8/10 Bra

Randy

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location
Bodde här 1 natt i oktober 2023
Svar från Mel 4 nov. 2023
Thank you for your review and we are happy you had an enjoyable stay. We look forward to seeing you again in the future.

8/10 Bra

Greg

Bodde här 1 natt i oktober 2023
Svar från Mel 13 nov. 2023
Thanks for taking the time to review our property. Our guest satisfaction is our top priority.We look forward to seeing you again on your next visit to our city.

2/10 Väldigt dåligt

MORGAN

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The GM was so kind and accommodating. The hotel was extremely cigarette smelling and she did her best to find me a better room. She did her best with what she was dealt with. If you have allergies or breathing problems I don't recommend staying here. I also did not feel safe staying there by myself and left early due to this.
Bodde här 2 nätter i september 2023
Svar från Mel 5 okt. 2023
Morgan I thank you so much for your kind words. I am so sorry you did not feel safe. We do our very best to make sure all our guests are safe and secure but sometimes no matter what we do it does not help as this was the case. I do hope you try us again in the future. We will make sure you feel safe and free of allergens the best we can.

6/10 Okej

Linda

Reste med familjen
Gillade: Personal och service
Broken furniture in room. Smell of marijuana in the hallway, other guests smoking in hallway. Mosey toilet and frig.
Bodde här 1 natt i september 2023
Svar från Mel 13 nov. 2023
Thank for taking time to review our property; especially for pointing out broking furniture. All of our furniture was new as of last December so we appreciate hearing about this so that it can get fixed appropriately. We do hope we see you again in the future.

10/10 Fantastiskt

carla

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
nice place to stay.
very nice rooms. People that worked there are so nice too.
Bodde här 2 nätter i september 2023
Svar från Mel 5 okt. 2023
Thank you so much for your kind words we hope to see you again in the future

8/10 Bra

Mary

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
It was fine, the room could have been cleaned a little better
Bodde här 2 nätter i september 2023

4/10 Dåligt

Katie

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This property was very dirty! The rooms were not cleaned well and the towels were all stained.
Bodde här 1 natt i september 2023
Svar från mel 5 okt. 2023
I am so sorry you do not have a good experience. We do our best to keep up with the horrible water we have in Aberdeen. The water seems to leave a rust residue that stains all the white fixtures. As for your room not being clean I wish I would have known I would have made sure you were in a comfortable clean room while you were here. We do hope you give a try again in the future.

6/10 Okej

Cathy

Bodde här 1 natt i augusti 2023

4/10 Dåligt

Joe

Reste med familjen
Gillade: Personal och service och bekvämligheter
Room smelled musty some better after complant. Noisy family above our room after quiet time. Good coffee and continental breakfast. Very friendly staff. Good location for our needs
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Scott

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great hotel very nice rooms & comfortable beds & pillows!
Bodde här 1 natt i september 2023

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet och personal och service
Average
Everything was okay. Not outstanding, but not bad. The second morning at 6 a.m. the ear piercing firealarm went off. Rang for it seemed forever, but probably just a couple of minutes. No one came by to let us know all was well and no apologies offered either and it was a head splitting pitch. That was disappointing.
Bodde här 2 nätter i augusti 2023
Svar från Melissa 9 aug. 2023
I am so sorry you were not happy with your recent stay. I am not sure why you were not given an explanation, because the police department knocked on every door an asked them to evacuate while fire department did once through to make sure the fire we did have in a room did not spread through out the rest of the building. To my knowledge everyone did evacuate the building and I did stand at the door thanking everyone of understanding and for apologize for waking you up and having you evacuate for a short time. After about 20 or 30 minutes everyone was allowed back in the building because it was determined the small fire was contained in just one room. Perhaps you did not hear the police department evacuating the building; if that is the case I am sorry.

2/10 Väldigt dåligt

Jeff

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i juli 2023
Svar från Melissa, G. M. 4 aug. 2023
JeffI am so sorry you were unhappy with your recent stay. I was wondering if you could give me a few more details so that we can remedy these issues for future guests. Feel free to contact me personally at the hotel to discuss these issues.

6/10 Okej

Ray

Reste med familjen
Gillade inte: Boendets skick och faciliteter
The general manager needs more training in customer service
Bodde här 5 nätter i juli 2023
Svar från Melissa 4 aug. 2023
Mr. RayI am so sorry your were unhappy with your stay. May I ask what your concern was. I go out of my way to make sure that all of our guests are happy and if there is a certain issue that needs addressed with your stay I ask that you contact me personally at the hotel so that we can correct for future stays for you and other guests.