Utomhuspool

Recensioner av Luna Hotel Turismo

4 out of 5
Luna Hotel Turismo
Largo Santo Antonio, Abrantes

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 51 av 72 recensioner" "
8 - Bra i betyg. 10 av 72 recensioner" "
6 - Okej i betyg. 9 av 72 recensioner" "
4 - Dåligt i betyg. 2 av 72 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 72 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

9,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Teresa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Teresa

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra och prisvärd SPA hotell
Väldigt fint hotell. Trevlig och hjälpsam personal. Stannade bara en natt, men kommer gärna tillbaka.
Bodde här 1 natt i augusti 2022
Svar från Luna Hotel Turismo de Abrantes Team 15 aug. 2022
Excellens Dona Teresa Vi vill tacka för recensionen som gjorde oss väldigt glada. Vi ser fram emot ditt nästa besök snart.

10/10 Fantastiskt

Erling

Bodde här 1 natt i april 2022

10/10 Fantastiskt

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel
This hotel is as always fantastic, in the middle of the city centre with fantastic views
Bodde här 1 natt i december 2021
Svar från Luna Hotel Turismo**** 8 jan. 2022
Dear Mr. Johan We would like to thank you for the time spent reviewing your stay with us. We're are very pleased to hear you enjoyed it. Looking forward to welcome you in our hotel soon. Best regards, The Luna Hotel Turismo Team.

10/10 Fantastiskt

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel
Fantastic hotel, with good personnel, nice views and a good restaurant.
Bodde här 2 nätter i november 2020
Svar från Luna Hotel Turismo**** 10 dec. 2020
Good Evening Mr. Solinter, First we thank you for choosing Luna Hotel Turismo. Thank you for your rating, it was a pleasure to receive you at our hotel. Hope to receive you again in futur oportunitty. Kind Regards Team Luna Hotel Turismo****

8/10 Bra

Sandro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

Luis

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Celeste

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Augusto

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location, beautiful views, good breakfast
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

roy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Duarte

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente hotel muito tranquilo e agradável.
Bodde här 1 natt i november 2023

6/10 Okej

Mauricio

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Beautiful hotel, bad service
Stunning hotel, with amazing views. Good breakfast, cozy room. That said, the service leaves much to be desired. Inexperienced staff. Our VIP Access booking has been not VIP at all. Cleaning room had to be requested 2 times in the same day (at 2 pm, it hadn't been done yet). We ran out of toilet paper. Our gift voucher for a bottle of wine has been exchanged for a mini bottle of wine... Are you kidding me? And this is a so-called 4-stars hotel! There was no manager to reach out and report any of that, and the man in charge of the restaurant was really arrogant about the "wine issue", saying that "a bottle of wine can be either small or large", and if we weren't happy with the small one, it was because of "our own expectations". Unbelievable. Never coming back.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Jonathan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
View from the lounge and rooms is amazing. Breakfast had everything a person could want. The room was very clean. The only negative thing is that the last day (of 6) I noticed that at night one or two rooms on the top floor could actually see anyone taking a shower in our bathroom as there is no covering on the bathroom window.
Bodde här 6 nätter i oktober 2023

10/10 Fantastiskt

Duarte

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Le prix et le petit-déjeuner à eux seuls suffisent à faire de cet hôtel une référence de la région.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Julio

Gillade: Renlighet
Perfect place to stay in Abrantes
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

WENDY

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A good stop off on the way north on N2
A great hotel, well placed with good views over surrounding countryside. The pool was a good size with plenty of sunbeds. Service and food in the restauarant was great, and cost less than we expected.
Bodde här 1 natt i juli 2023

8/10 Bra

Jari

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Vasco Nuno

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

DENISE

Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Jean claude

Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Roy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel with a great view.
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Pekka

Bodde här 3 nätter i maj 2023

10/10 Fantastiskt

Urs

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Schönes Zimmer, tolle Aussicht auf alle Seiten, gutes Frühstück
Bodde här 4 nätter i april 2023

10/10 Fantastiskt

Robert

Bodde här 1 natt i mars 2023
Svar från Andreia Vidal 18 apr. 2023
Mr. Robert,Thank you for your evaluation. It is really important for us to know that our services are apreciated by our guests.We look forward to receive you again at Luna Hotel Turismo Abrantes in a near future.Please accept our kind regards,

4/10 Dåligt

Julie

Reste i grupp
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
We had a very disappointing stay! We arrived at the hotel and there was no parking left as locals were using it all as no number plates were recorded. We entered the reception and there were 3 staff at the desk with 1 customer. Not one of them acknowledged us or smiled or said sorry to keep you waiting for 15 minutes in total! We had booked half board and the food buffet was very poor and cold! The ‘hot containers’ were cold. We then had bad stomachs all evening. Breakfast in the morning was exactly the same, cold eggs, mushrooms and bacon etc. The room was tiny and so was the bathroom. No robes and no slippers. Very disappointing.
Bodde här 1 natt i mars 2023
Svar från Receção 22 mars 2023
Dear Mrs. Julie,Thank you very much for your comment. We are aware of the situation that happened and that we are very sorry. We tried to solve it from the first moment and did our best to ensure that it was duly overcome. Regarding the situation at reception, we inform you that the check-in was carried out in advance and that the rooms were immediately provided. Regarding the buffet, it was a women's day buffet and they were asked at check-in if they intended to enjoy it, which we were told no. Despite the negative response on your part, all the perks of women's day were offered, including drinks. For this reason, we reiterate our apologies, stressing that this was an exceptional situation and that it does not correspond to our common practice. We express our total availability so that you can have a more positive opinion of our work.In that sense, I place myself at your entire disposal.Yours sincerely,Luna Hotel Team

10/10 Fantastiskt

María Rosa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente hotel. Habitación cómoda y muy espaciosa con una bonita terraza con vistas espectaculares. Muy buen desayuno, bastante variado. La cena fue maravillosa. El personal muy amable
Bodde här 1 natt i januari 2023
Svar från Receção 22 mars 2023
Estimada Sra. Maria Rosa, El equipo de Luna Turismo Abrantes agradece sus amables palabras.Esperamos tener la oportunidad de darle la bienvenida nuevamente, demostrando esa misma mejoría. ¡Siempre disponible!Con un cordial saludo,Equipo Luna Hotel Turismo

10/10 Fantastiskt

Sabrina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice property with beautiful views, clean and classic decor. The staff is friendly and very helpful and the room was comfortable. Good breakfast and easy parking.
Bodde här 1 natt i september 2022
Svar från Luna Hotel Turismo 6 okt. 2022
Excellency Mrs. Sabrina,We thank you in advance for your evaluation and your preference for Luna Hotel Turismo de Abrantes.We are pleased to know that the service and quality of our Hotel met your expectations.We hope to have the pleasure of welcoming you back soon.With our best regards, Luna Hotel team

10/10 Fantastiskt

Janice

Bodde här 1 natt i september 2022
Svar från Luna Hotel Turismo 6 okt. 2022
Exma. Sra. Janice, Desde já agradecemos a sua avaliação e a sua preferência pelo Luna Hotel Turismo de Abrantes. É para nós motivo de satisfação saber que o serviço e a qualidade do nosso Hotel foram de acordo às suas expectativas. Esperamos ter o gosto de a voltar a receber em breve. Com os nossos melhores cumprimentos, A equipa do Luna Hotel

6/10 Okej

Verifierad resenär

Gillade inte: Personal och service och rummets bekvämlighet
Bodde här 1 natt i september 2022
Svar från Luna Hotel Turismo 6 okt. 2022
Exmos. Senhores, Desde já agradecemos a sua avaliação e a sua preferência pelo Luna Hotel Turismo de Abrantes. É para nós motivo de satisfação saber que o serviço e a qualidade do nosso Hotel foram de acordo às suas expectativas. Esperamos ter o gosto de o/a voltar a receber em breve. Com os nossos melhores cumprimentos, A equipa do Luna Hotel

10/10 Fantastiskt

Augusto

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Clean and updated rooms. Air Conditioning not real efficient
Bodde här 2 nätter i juni 2022

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service
Desagradável, mas não há melhor na zona.
- Falta de normas de trabalho, tanto me pedem um voucher ora me pedem apenas para assinar. Não há noção do processo de check-in standard. - Insonoridade péssima. É possível ouvirem-se chamadas ao telemóvel a 3 quartos de distância ou qualquer movimento no corredor. Também se conseguem todas as passadas da sala central. - Não há qualquer tipo de cuidado extra para os hóspedes recorrentes, ou seja, é sempre necessário fornecer o número de identificação todas as reservas quando o número já está no sistema. O número do quarto é frequentemente perguntado ao pequeno almoço. É perguntado o horário do pequeno almoço em que recepcionista tem que escrever uma folha sem qualquer utilização efectiva futura. - O quadro elétrico de alguns quartos faz um tictac constante - Alguns funcionários do restaurante usam sapatos com sola de madeira, o que provoca um barulho incómodo desnecessário num momento calmo como deveria ser o pequeno almoço. - Gestão pouco apta e/ou interessada a implementar melhorias depois dos problemas serem identificados. Pontos positivos: limpeza imaculada, ainda que as funcionárias não usem máscara quando limpam o interior dos quartos.
Bodde här 1 natt i april 2022

10/10 Fantastiskt

jose joaquim

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
L’ensemble de l’établissement est très bien
Bodde här 1 natt i oktober 2021

10/10 Fantastiskt

Karin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mir hat das reichhaltige und sehr schön angerichtete Frühstück gefallen, der Fitnessraum und der Pool. Das Personal war überaus nett und zuvorkommend.
Bodde här 5 nätter i augusti 2021
Svar från Marlise Lopes - Manageress Assistant 24 aug. 2021
Good Morning Dear Mr. Isaac. We would like to thank you for your preference for Luna Hotel Turismo. It was a great pleasure to welcome you at our unit. We are also grateful for the time spent evaluating our unit, with such kind words, it is very gratifying for us to know that your stay meet expectations, as our main objective is to provide memorable experiences for our guests. We hope to welcome you again in the near future. Kind Regards Luna Hotel Turismo de Abrantes****

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2020

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff and hotel. This was my second stay at Luna Hotel and will stay again when in the area. Breakfast was very good as well!
Bodde här 3 nätter i december 2019
Svar från TEvaristo 19 dec. 2019
Thank you very much for your review. Hope to see you soon again with us

10/10 Fantastiskt

Fátima

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente como sempre
Bodde här 1 natt i december 2019
Svar från TEvaristo 21 dec. 2019
Muito Obrigada pelo seu comentário e classificação até breve

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A fantastic location with amazing panoramic views from the lounge. The staff were really helpful and our room comfortable. Breakfast was great too
Bodde här 1 natt i oktober 2019
Svar från TEvaristo 30 okt. 2019
Thank you very much for your comments. We are glad you have enjoyed your stay with us. Hope to have you soon again in our hotel Best Regards

10/10 Fantastiskt

Marc

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2019
Svar från TEvaristo 30 okt. 2019
Thank you for rating us hope to see you soon best regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2019
Svar från TEvaristo 31 aug. 2019
Thanks for rating us best regards

8/10 Bra

JOAO ANTONIO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel muito bom em localização privilegiada.
Excelente ambiente. Pessoal muito atencioso. Recomendo e voltaremos.
Bodde här 1 natt i augusti 2019

10/10 Fantastiskt

Filipe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2019
Svar från TEvaristo 2 aug. 2019
Thank you very much for rating us. We are glad you have enjoyed you stay with us. Best regards

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet
Very nice hotel room , great staff, and fine dining , prices were really good too ,highly recommended for business stay
Bodde här 1 natt i juni 2019
Svar från TEvaristo 9 juli 2019
Thank you very much for your comments. Hope to have you again with us soon. Best Regards

10/10 Fantastiskt

Carlos

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente renovação
Hotel renovado, com muito bom aspecto e um excelente atendimento.
Bodde här 2 nätter i juni 2019

8/10 Bra

bastien

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2019
Svar från Tânia Evaristo 5 maj 2019
Thanks for rating us.We hope you have enjoyed your stay with us. see you soon. Best regards

10/10 Fantastiskt

Aude

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2019
Svar från TEvaristo 24 apr. 2019
Thanks for sharing your rating to our hotel. Hope to have you soon again with us. Best Regards Luna Hotel Turismo

8/10 Bra

Kimmo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2019
Svar från TEvaristo 28 feb. 2019
Thanks for rating us. We truly hope to have you soon again with us. Best Regards

10/10 Fantastiskt

Jorge

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Para um bom fim de semana de descanso
Hotel muito acolhedor, todo o staff atencioso e sempre com um sorriso. Limpeza impecável, pequeno almoço bom, jantei no restaurante do hotel e foi uma refeição muito boa.
Bodde här 1 natt i januari 2019
Svar från Tânia Evaristo 1 feb. 2019
Estimado Jorge, Muito obrigada pelos seus comentários. ficamos muito felizes que tenha gostado das nossas instalações, limpeza, comida e simpatia do staff. Esperamos poder voltar a recebe-lo em breve no nosso hotel. Melhores cumprimentos

10/10 Fantastiskt

João

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Um fim-de-semana fabuloso
Apesar de ser uma estadia de apenas uma noite, esta foi uma experiência muito agradável e que nos fez ambicionar voltar muito brevemente por um período mais longo a este hotel. A qualidade e o conforto do quarto e a simpatia do pessoal, em particular o da recepção, foram alguns dos pontos fortes nesta estadia.
Bodde här 1 natt i januari 2019
Svar från Tânia Evaristo 21 jan. 2019
Estimado Joao, Muito obrigada por partilhar a sua experiencia connosco e com os restantes viajantes. Ficamos muito felizes que tenha gostado do nosso quarto, comodidades e simpatia do staff. Esperamos poder contar novamente com a V. visita em breve. Votos de um excelente fim de semana Tânia Evaristo

10/10 Fantastiskt

AlexM, Frejus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très bien ! Nous sommes ravis Très bel hôtel facile d accès
Bodde här 2 nätter i november 2018
Svar från Hotel Manager 13 nov. 2018
Dear Alex M, Thank you very much for rating us and for sharing your comments. we hope to have you soon again with us. best regards Tânia Evaristo

10/10 Fantastiskt

Estrela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente
5 estrelas A repetir
Bodde här 1 natt i oktober 2018
Svar från Hotel General Manager 31 okt. 2018
Muito Obrigada pelo seu comentário, classificação e preferência demonstrada pelo Luna Hotel Turismo. Esperamos poder voltar a contar com a sua visita em breve. Melhores cumprimentos, Tânia Evaristo