Dear Rashid,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA FRONT OFFICE MANAGER

Dear Jeremy,We greatly appreciate your feedback and your decision to stay with us at Marriott Downtown Abu Dhabi. Your satisfaction is our top priority, and we are thrilled to hear that you had an enjoyable experience. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please do let us know, as we are continuously striving to enhance our services for our guests. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have. Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again.Warm regards,SUNITA SHARMA I ASST. FRONT OFFICE MANAGER

Dear Miroslav,We greatly appreciate your feedback and your decision to stay with us at Marriott Downtown Abu Dhabi.Your satisfaction is our top priority, and we are thrilled to hear that you had an enjoyable experience. We are thrilled that you found your room comfortable with a great view of Abu Dhabi, and that our amenities such as the gym and swimming pool met your expectations. Thank you for highlighting our convenient location and the friendliness of our staff. We truly appreciate your recommendation and hope to welcome you back again soon for another excellent experience.Warm regards,DEAN MENZIES HOTEL MANAGER

Dear Anil,We greatly appreciate your feedback and your decision to stay with us at Marriott Downtown Abu Dhabi.Your satisfaction is our top priority, and we are thrilled to hear that you had an enjoyable experience. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please do let us know, as we are continuously striving to enhance our services for our guests.If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have.Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again.Warm regards,DEAN MENZIES HOTEL MANAGER

Dear Alireza,We greatly appreciate your positive feedback, your rating and your decision to stay with us at Marriott Downtown Abu Dhabi. Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out. We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have. Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again. Warm regards,ERIT TRIANA FRONT OFFICE MANAGER

Dear Abdul-Hamid,Thank you for taking the time to provide us with your feedback and for choosing Marriott Downtown Abu Dhabi as your preferred accommodation. We greatly appreciate your valued opinion and the opportunity to continuously improve our services.While we are pleased to hear that you had a satisfactory experience overall, we regret that we did not meet your expectations to receive a rating of 10-score. We genuinely appreciate your feedback and would love to gain further insights to understand how we could have better served you and areas where you felt we fell short.In order to address your concerns and take appropriate actions, if you have the time, and you don’t mind, we kindly request you to provide us with more specific details regarding the areas where we fell short. Your feedback is vital to our ongoing efforts to enhance our guests' experiences, and we value your input as we strive to meet and exceed your expectations.At Marriott Downtown Abu Dhabi, we continuously strive for excellence in all aspects of our operations. Your feedback helps us identify areas for improvement, and we are committed to taking necessary steps to ensure your future stays are exceptional. We assure you that your comments will be shared with our management team for review and action.We would like to assure you that our guests satisfaction is of utmost importance to us, and we are grateful for the opportunity to address any concerns our guests may have. Once again, we appreciate your feedback and thank you for choosing Marriott Downtown Abu Dhabi. We value your patronage and hope to have the privilege of welcoming you back in the near future.I look forward to hearing from you, at your earliest convenience.Thank you for your understanding and cooperation.Warm regards,ERIT TRIANA FRONT OFFICE MANAGER

Dear Sherif,We greatly appreciate your positive feedback, your rating and your decision to stay with us at Marriott Downtown Abu Dhabi. Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out. We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have. Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again.Warm regards,ERIT TRIANA FRONT OFFICE MANAGER

Dear Anonymous,Thank you for taking the time to share your feedback regarding the noise issue you encountered during your recent stay at Marriott Downtown Abu Dhabi. We would like to express our sincere apologies for any inconvenience or discomfort caused during your time with us.At Marriott Downtown, we strive to provide our guests with a peaceful and relaxing environment to ensure a restful stay. We deeply regret that we did not meet your expectations in this regard. Your feedback is of utmost importance to us, and we are taking this matter seriously to address and rectify the situation.We apologize for any disruptions caused by noise during your stay. Our goal is to create a harmonious atmosphere for all our guests, and we continuously strive to maintain a balance between the vibrant energy of our hotel and the comfort of our guests. We understand that noise disturbances can be disruptive and we are working diligently to improve our measures to minimize such occurrences.We would like to assure you that your concerns have been shared with our management team, and we are taking immediate steps to address the issue. We are implementing additional training for our staff to reinforce the importance of maintaining a peaceful environment for all our guests. We will also review and enhance our noise control protocols to prevent similar incidents from happening in the future.Once again, we deeply apologize for the inconvenience caused and appreciate your understanding in this matter. We value your feedback and your loyalty to Marriott Downtown Abu Dhabi. We hope to have the opportunity to welcome you back and provide you with an exceptional stay in the future.We are committed to ensuring your satisfaction and look forward to the opportunity to serve you better in the future.Thank you for bringing this matter to our attention.Warm regards,ERIT TRIANA FRONT OFFICE MANAGER

Dear Sevgi,We greatly appreciate your positive feedback, your rating and your decision to stay with us at Marriott Downtown Abu Dhabi. Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out. We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have. Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again.Warm regards,ERIT TRIANA FRONT OFFICE MANAGER

Dear Gregory,We greatly appreciate your positive feedback, your rating and your decision to stay with us at Marriott Downtown Abu Dhabi. Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out. We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have. Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again. Warm regards,ERIT TRIANA FRONT OFFICE MANAGER

Dear Joseph,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA FRONT OFFICE MANAGER

Dear Imran,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA FRONT OFFICE MANAGER

Dear Liana,Thank you for taking the time to give us send us your feedback.Happy guests, their ratings, reviews and comments are always great to receive. We are delighted to know that you enjoyed your time with us, and it will be a pleasure sharing your rating with the team.If there is anything that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Warm regards,Erit TrianaFront Office Manager

Dear Mohamed,We greatly appreciate your positive feedback and your decision to stay with us at Marriott Downtown Abu Dhabi.Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out.We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have.Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again.Warm regards,DEAN MENZIES HOTEL MANAGER

Dear Patrick,We greatly appreciate your feedback and your decision to stay with us at Marriott Downtown Abu Dhabi.Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out.We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have.Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again.Warm regards,DEAN MENZIES HOTEL MANAGER

Dear Fatma,We greatly appreciate your feedback and your decision to stay with us at Marriott Downtown Abu Dhabi.Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out.We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have.Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again.Warm regards,DEAN MENZIES HOTEL MANAGER

Dear John,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA FRONT OFFICE MANAGER

Dear Souraya,Thank you for taking the time to provide us with your feedback and for choosing Marriott Downtown Abu Dhabi as your preferred accommodation. We greatly appreciate your valued opinion and the opportunity to continuously improve our services.While we are pleased to hear that you had a satisfactory experience overall, we regret that we did not meet your expectations to receive a rating of 10-score. We genuinely appreciate your feedback and would love to gain further insights to understand how we could have better served you and areas where you felt we fell short.In order to address your concerns and take appropriate actions, if you have the time, and you don’t mind, we kindly request you to provide us with more specific details regarding the areas where we fell short. Your feedback is vital to our ongoing efforts to enhance our guests' experiences, and we value your input as we strive to meet and exceed your expectations.At Marriott Downtown Abu Dhabi, we continuously strive for excellence in all aspects of our operations. Your feedback helps us identify areas for improvement, and we are committed to taking necessary steps to ensure your future stays are exceptional. We assure you that your comments will be shared with our management team for review and action.We would like to assure you that our guests satisfaction is of utmost importance to us, and we are grateful for the opportunity to address any concerns our guests may have. Once again, we appreciate your feedback and thank you for choosing Marriott Downtown Abu Dhabi. We value your patronage and hope to have the privilege of welcoming you back in the near future.I look forward to hearing from you, at your earliest convenience.Thank you for your understanding and cooperation.Warm regards,ERIT TRIANA FRONT OFFICE MANAGER

Dear Carlos,Thank you for taking the time to send us your rating and your feedback during your recent visit to Marriott Hotel Downtown, Abu Dhabi.We appreciate all forms of guest feedback, as it is through constructive comments that we are able to continually improve our services and facilities for our guests.Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted to know that you enjoyed your time with us and it will be a pleasure to share your rating and comments with the team.If there is anything that we can do to make your next visit with us, even more comfortable, please do let us know.Best regardsErika Ralaine Jusa Multi-Property Asst. Marketing & Social Media Manager

Dear Yong, Thank you for taking the time to send us your rating and your feedback during your recent visit to Marriott Hotel Downtown, Abu Dhabi.We appreciate all forms of guest feedback, as it is through constructive comments that we are able to continually improve our services and facilities for our guests.Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted to know that you enjoyed your time with us and it will be a pleasure to share your rating and comments with the team.If there is anything that we can do to make your next visit with us, even more comfortable, please do let us know.Best regards,Erika Ralaine Jusa Multi-Property Asst. Marketing & Social Media Manager

Dear Omri,Thank you for your feedback. Please accept my sincere apologies on your experiences at Marriott Hotel Downtown, Abu Dhabi.We are disappointed to read your stay did not reach your expectations and will raise your feedback with our Front Desk and Guest Services team. Our team work very hard to provide a personalised, efficient and enchanting experience for every one of our guests and to hear that we fell short is very disappointing.If you would, please provide us with your contact details so we can properly address your issues and feedback.Best regards,Erika Ralaine Jusa Multi-Property Asst. Marketing & Social Media Manager

Dear Souraya,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us. It will be a pleasure to share your rating and comments with the team. If there is anything else that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Warm regards,DEAN MENZIESHOTEL MANAGER

Dear Nadia,Thank you for taking the time to send us your rating and wonderful comments.Happy guests, their ratings, reviews, and comments are always great to receive.We are delighted that you enjoyed your time with us. It will be a pleasure to share your rating and comments with the team.If there is anything else that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Warm regards,DEAN MENZIES HOTEL MANAGER

Dear Ajlina,Thank you for taking the time to send us your rating.Happy guests, their ratings, reviews, and comments are always great to receive.We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team.If there is anything else that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Warm regards,DEAN MENZIES HOTEL MANAGER

Dear Beidy,Thank you for taking the time to send us your rating.Happy guests, their ratings, reviews, and comments are always great to receive.We are delighted that you enjoyed your time with us. It will be a pleasure to share your rating and comments with the team.If there is anything else that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Warm regards,DEAN MENZIES HOTEL MANAGER

Dear Hwinam,Thank you for taking the time to send us your rating and your wonderful comments.Happy guests, their ratings, reviews, and comments are always great to receive.We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating and comments with the team.If there is anything that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Warm regards,Erit Triana FRONT OFFICE MANAGER

Dear Waseem Ghani,Thank you for taking the time to send us your rating and wonderful comments.Happy guests, their ratings, reviews, and comments are always great to receive.We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating and comments with the team.If there is anything that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Warm regards,DEAN MENZIES HOTEL MANAGER

Dear Andres,Thank you for taking the time to send us your rating.Happy guests, their ratings, reviews, and comments are always great to receive.We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team.If there is anything that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Warm regards,DEAN MENZIES HOTEL MANAGER

Dear Julien,Sorry for the delay in getting back to you regarding your rating. The system was being updated which took longer than anticipated.I just wanted to reach out to thank you for taking the time to send us your rating.Happy guests, their ratings, reviews, and comments are always great to receive.We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team.If there is anything else that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Warm regards,DEAN MENZIES HOTEL MANAGER

Dear Rashed,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA FRONT OFFICE MANAGER

Dear Lailani,Thank you for taking the time to send us your rating and your wonderful comments.Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team.If there is anything that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Warm regards,ERIT TRIANA I FRONT OFFICE MANAGER

Dear Prakash,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA FRONT OFFICE MANAGER

Dear Nedal,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, to warrant a 5-score review, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA FRONT OFFICE MANAGER

Dear Ndiba,Thank you for taking the time to send us your rating.Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team.If there is anything that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Regards,DEAN MENZIES HOTEL MANAGER

Dear Abdulhakim,Thank you for taking the time to send us your rating and comments.Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating and comments with the team.If there is anything that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Regards,DEAN MENZIES HOTEL MANAGER

Dear Ibrahim,Thank you for taking the time to send us your rating and feedback.Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team.If there is anything that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Regards,DEAN MENZIES HOTEL MANAGER

Dear Sanae,I am reaching out to thank you for taking the time to send us your rating and comments.Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating and comments with the team.If there is anything that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Regards,DEAN MENZIES HOTEL MANAGER

Hello BasharThank you for taking the time to send us your rating and your feedback during your recent visit to Marriott Downtown Abu Dhabi. We appreciate all forms of guest feedback, as it is through constructive comments that we are able to continually improve our services and facilities for our guests. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted to know that you enjoyed your time with us and it will be a pleasure to share your rating and comments with the team. If there is anything that we can do to make your next visit with us, even more comfortable, please do let us know.RegardsMatt Cassidy Marketing & Communications Manager

Dear Flemming,I wanted to reach out to thank you for taking the time to give us such a wonderful rating.Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and will be a pleasure to share your rating with the team.If there is anything that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Regards,DEAN MENZIES HOTEL MANAGER

Dear Shine,Thank you for taking the time to send us your rating and your feedback during your recent visit to Marriott Downtown Abu Dhabi. We appreciate all forms of guest feedback, as it is through constructive comments that we are able to continually improve our services and facilities for our guests.We apologize for the inconvenience during your stay with us and will investigate the issues you have highlighted in order to ensure everyone is aware of the policies and procedures in dealing with such requests and that it is aligned with Marriott brand standards, in order to avoid such incidents reoccurring.Shine, it is never pleasant to learn of a valued guests’ dissatisfaction, but would like to thank you for taking the time to send us your feedback, as it is only through your valuable comments and feedback that we can evaluate our performance and focus on the areas that may need to be improved.Regards,Dean MenziesHotel Manager