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Recensioner av Hotel Sunset Inn Mount Abu with Swimming Pool

3 out of 5
Hotel Sunset Inn Mount Abu with Swimming Pool
Sunset Road, Mount Abu, Abu Road, Rajasthan

Recensioner

6,0
10 - Fantastiskt i betyg. 2 av 6 recensioner" "
8 - Bra i betyg. 1 av 6 recensioner" "
6 - Okej i betyg. 0 av 6 recensioner" "
4 - Dåligt i betyg. 1 av 6 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 6 recensioner" "

7,4/10

Renlighet

6,4/10

Personal och service

6,4/10

Boendets skick och faciliteter

Recensioner

2/10 Väldigt dåligt

Ramesh, carlsbad

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bad hotel
We did not stay at this hotel,very bad when we went to check in,room was terrible with mold in the bathroom so we left the hotel & checked in ti different hotel
Bodde här 2 nätter i februari 2018
Svar från Hotel Sunset Inn 27 feb. 2019
Dear Sir, Thank you for sharing your feedback. This is to inform you that the management has been changed now & new management is taking great care of each & every guest. We apologise for the inconvenience caused during your stay. Please give us an opportunity to serve you again.

8/10 Bra

Benito

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2017
Svar från Hotel Sunset Inn 27 feb. 2019
Dear Sir, We are delighted to receive such kind ratings for our property. It was our pleasure to serve you as a guest. We would love to welcome you again.

10/10 Fantastiskt

Carla

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice location, quiet and good breakfast
Thr staff was super nice. We had a bus arriving at 2am in Abu road and they arranged a pick up service and all worked out perfectly our room was quiet and lively view to the gardens. Breakfast was included and you could orden anything you wanted from menu
Svar från Hotel Sunset Inn 27 feb. 2019
Dear Sir, Thank you for sharing your wonderful experience with us. We are very glad to know that you liked our staff, rooms, views & food. Thank you for giving us an opportunity to serve you. We woud love to be of service to you again.

10/10 Fantastiskt

Mohit, india

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was very nice.. Hotel staff is so kind..
Room service was good.. Hotel food was very good..
Svar från Hotel Sunset Inn 27 feb. 2019
Dear Sir, Many many thanks for sharing your perfect star ratings for our properties. Your appreciation of our location, room services & food is very encouraging. We would like to serve you again in the near future.

2/10 Väldigt dåligt

AG

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Horrible, never go there
It was a terrible experience staying at Hotel Sunset Inn at Mount Abu. The staff is extremely impolite and rude and seems like have no experience or training about how to deal with guests. For example, when we reserved our rooms via hotels.com, we confirmed that it includes complimentary breakfast at the hotel. But once we got there, the hotel people flatly refused that inspite of the fact that we showed them our confirmation from hotels.com. They did not have the courtesy to honor the confirmation. Also, the condition of the hotel is really poor and the staff hardly makes any effort to make your stay pleasant. For example, right outside of most of the hotel rooms, there is some vacant space with chairs, tables and people are allowed to bring their own food and have dinner etc on this area. But it makes the life of the people in the room very uncomfortable as it get very noisy when there are tons of people gathered right outside your doorstep. We could not sleep until very late when all these people got tired and left for their rooms. Overall, a horrible place and rude staff, you should stay out of there.
Svar från Hotel Sunset Inn 27 feb. 2019
Dear Sir, Thank you for sharing your feedback. This is to inform you that the management has been changed now & new management is taking great care of each & every guest. We apologise for the inconvenience caused during your stay. Please give us an opportunity to serve you again.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Sunset Inn
We rated this hotel as disappointing solely because of the restaurant there. On our last morning they took an hour to serve us toast and tea when we were clearly in a hurry and were the only customers. There were no warnings that they were out of anything and there appeared to be plenty of staff around, although it was early in the morning. The hotel itself is quite old, but they have made an effort to maintain it cleanly. We were there in winter, it was cold and the staff brought extra heaters into the rooms without being asked. The hotel is close to sunset point, which was a nice way to end the day.
Svar från Hotel Sunset Inn 27 feb. 2019
Dear Sir, Thank you for sharing your feedback. This is to inform you that the management has been changed now & new management is taking great care of each & every guest. We apologise for the inconvenience caused during your stay & thank you for appreciating the efforts of staff. Please give us an opportunity to serve you again.