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Recensioner av Olma Colonial Suites

3.5 out of 5
Olma Colonial Suites
Dadebu Road F333/4, Nyaniba Estates, Osu, Accra

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 19 av 41 recensioner" "
8 - Bra i betyg. 16 av 41 recensioner" "
6 - Okej i betyg. 2 av 41 recensioner" "
4 - Dåligt i betyg. 2 av 41 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 41 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

DJ

Gillade: Renlighet
A great place to stay!
Bodde här 2 nätter i december 2023

8/10 Bra

Nuong

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy to find, safe , nice staff and ample bed. Only the bathroom was a little old and stuffy but everything else was great.
Bodde här 1 natt i december 2023

8/10 Bra

Sonita

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It's a serene space.

10/10 Fantastiskt

Radoslaw

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A little haven
Great little hideaway from the city rush.
Bodde här 1 natt i april 2023

10/10 Fantastiskt

KARLI

Bodde här 2 nätter i maj 2022

8/10 Bra

Kade

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
.
Bodde här 5 nätter i januari 2022
Svar från Christine 18 jan. 2022
Dear Guest, Thank you for your stay with us

10/10 Fantastiskt

Elorm

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Such a beautiful and peaceful spot in busy Accra. The greenery and water at the poolside just really gives a serene vibe. I loved my staycation there. Definitely visiting again!
Bodde här 1 natt i januari 2022
Svar från Christine 18 jan. 2022
Dear Guest we appreciate your stay with us and look forward to hosting you again. Thank You

6/10 Okej

Alice

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Ok stay
Ok property. Won’t return largely due to nature of comfort. The facilities are quite dated and so many mosquitoes
Bodde här 2 nätter i oktober 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2021

8/10 Bra

Verifierad resenär

Bodde här 1 natt i februari 2021

8/10 Bra

Akua

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Good, but needs improvement
Olma is a very cute apartment suite. It’s currently just alright, but has the potential to be amazing. It’s in a great location, nearby restaurants in Osu, but not right on Oxford so it’s still quiet. They’ll bring breakfast in the morning, the pool and grounds were very pretty. Where it’s lacking is cleanliness which is fixable. I stayed in two different rooms and both I found in need of a deep deep clean. There were dirt and stains on the walls, doors, couches, bed and some of the sheets. With that cleaning and purchasing of some new sheets I’d gladly stay here again. The management was super accommodating and helpful with any issues that arose like loud neighbors. The price per night was perfect and the wifi was usually pretty strong — which I needed to work from the apartment.
Bodde här 6 nätter i januari 2021
Svar från Josephine 26 jan. 2021
Hello Akua, Thank you for your review. We really appreciate your feedback. Your feedbacks and suggestions are well noted. Please note that we are and have addressed the issues stated. I will like to assure you of a more pleasant abd comfortable stay when next you visit us. Thank you again for choosing us, and we look forward to welcomingyou back.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Very Nice charming room, as expected. However. : The shower screen was iron and rusty. Breakfast was average. No coffee: we must use the nescafe served in the room. Also pay attention to the noise from the hotel-bar opposite which made noise all night. Fortunately, it was not too strong, but we could be less fortunate. Would I go back? Yes but not facing the hotel opposite and maybe without breakfast if not improving. Nice burger restaurant at 50 meters walk.
Bodde här 1 natt i mars 2020
Svar från Josephine Mettle - General Manager 9 mars 2020
Dear Valued Guest, Thank you for staying with us. We apologize for the inconvenience caused by the noise from the hotel bar across the street, we are taking necessary steps to ensure this doesn't cause any further inconveniences to our guests. Your feedback is greatly appreciated, and necessary actions will be taken to address all concerns. We look forward to having you stay with us again.

10/10 Fantastiskt

Prudence, New York

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Second stay here two years in a row and what I like most is the "at home" feel, quality of furnishings and apartment structure (everything feels sturdy). The dtaff is very friendly and accomodating and breakfast options are plentiful. The property is also walking distance from Oxford street and a nearby restuarant called Burger and Relish. On my last visit, I noticed wear and tear on the outdoor furnishings and areas in the apartment in need of paint touchups. I would stay here again for sure.
Bodde här 4 nätter i december 2019
Svar från Josephine Mettle - General Manager 20 feb. 2020
Hello Prudence, Thank you for your positive review. I will be sure to let the staff know of your good word. We appreciate your feedback on the outdoor furnishings and paint works, please be assured that we have taken the necessary steps to address both issues. Thank you staying with us again, and we look forward to welcoming you back to our home.

10/10 Fantastiskt

Samuel

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Accra Oasis
We were there on business and rented 3 rooms. It was honestly one of my favorite hotels I’ve ever stayed in. The grounds are so nice, so clean. The pool area is great to lounge and escape the hustle of the city and the staff of the hotel was so accommodating to everything. While there is no restaurant or business center for those traveling in business, the staff was super accommodating and would order us food and drinks as we needed at a very reasonable rate. In short, it didn’t even feel like a work trip it just felt like I was staying at home as out suites had fully functioning kitchens. There’s lots near by, basically everything within a 10-20 min walk and or a 3 min taxi. It was super safe, never felt scared to walk at night but think it’s safest to walk with someone. Would highly recommend this place and the staff and thank you all so much for making our stay so pleasant!!
Bodde här 7 nätter i december 2019
Svar från OLMA COLONIAL SUITES 14 jan. 2020
Dear Samuel We are glad to know that you enjoyed your stay at the OLMA colonial Suites. We look forward to more of such stay with us anytime . Regards Christine

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Set in a beautiful, peaceful garden, the apartment I was in actually looked a little bit tired and in need of some renovation / redecoration.
Bodde här 1 natt i november 2019
Svar från Akosua S 2 dec. 2019
Dear guest, Thank you for your feedback. Your concerns are well noted. Would you care to email us with some suggestions esp of the Apt you stayed in. Thank you Regards, Akosua Prempeh

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A week in Osu
An older, small hotel off a quiet street yet close to all the hustle and bustle of the attractions a person could want. The neighborhood was safe and people were all friendly. The staff was always professional and courteous. If I needed anything, they went out of their way to deliver. The only downside was because it is not on the main drag taxi and Uber drivers have difficulty finding it. But for a quite, laid back and relaxing atmosphere that's okay in my book. The breakfast is limited on the selections but everything was tasty and one could order whatever combination one desired. Many eating establishments are also within walking distance whether you taste are burgers, local cuisine or upscale dining. I would strongly consider staying here again if I return to this area. I thought it was a good value.
Bodde här 6 nätter i oktober 2019
Svar från Akosua S 30 okt. 2019
Hello Paul, Thank you for the positive feedback. We are happy to know that you enjoyed your stay with us. We will be glad to host you again in the near future. We wish you all the best Kind regards, Akosua Prempeh

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2019
Svar från Akosua S 21 okt. 2019
Thank you

8/10 Bra

Brian

Gillade: Renlighet, personal och service och rummets bekvämlighet
Great Style
A very stylish hotel for Ghana. The pool area is impressive. Our apartment (or condo however you like to think of it) was very spacious. Only strike was some ants in the master bedroom.
Bodde här 1 natt i juli 2019
Svar från Akosua S 25 juli 2019
Dear Brain, Thanks so much for your feedback. We are glad to know that you enjoyed your stay with us. We are sorry about the ants and thanks for the alert. We will do the needful. Thank you Akosua

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2019
Svar från Akosua S 10 juli 2019
Dear Valued Guest, Thank you so much for your kind feed back. We are very happy that you enjoyed your stay and hope to have you with us soon again. Best regards, Akosua Sika Prempeh

2/10 Väldigt dåligt

Henry

Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very bad
Bodde här 1 natt i juni 2019
Svar från Akosua S 4 juni 2019
Hello Henry, could you please share your bad experience with us in order to address it. Thank you

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2019
Svar från Akosua S 30 apr. 2019
Dear Valued Guest, Thanks for your feedback. Could you pls share the details of your stay with to enable us improve on the areas that we fall short. Thank you.

10/10 Fantastiskt

Katharina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wunderbarer Aufenthalt
Es ist super schön, die Zimmer der Pool. Es tut so gut nach einem heißen anstrengenden Sightseeing Tag mal schnell in den Pool zu springen. Sehr geschmackvoll gestaltet, wie alles , auch die Zimmer, Apartments sind sehr schön.Die Lage ist Mega, relativ nah am Flughafen, fussläufig an der Einkaufsmöglichkeiten, Banken usw. Restaurants fussläufig zu erreichen. Super Lage einfach
Bodde här 3 nätter i januari 2019
Svar från Akosua 18 jan. 2019
Liebe Katharina, Vielen Dank für Ihre positive Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir freuen uns, Sie bald in naher Zukunft begrüßen zu dürfen. Grüße Akosua

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 8 nätter i december 2018
Svar från Akosua 10 jan. 2019
Thank you for your feedback. We appreciate it.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service
We arrived for check in only to find out that our booking was not on the system
Bodde här 14 nätter i december 2018
Svar från Akosua 29 dec. 2018
Dear Valued Guest, Merry Christmas and Happy holidays! We are so sorry about that; will ensure it doesn't happen again. Please is there any other thing you would want us to improve on to ensure our guest enjoy their stay with us. We appreciate your feedback. Regards, Akosua

8/10 Bra

Grenfell

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Reasonable 3.5 star aparthotel but overpriced!
Reasonable 3.5 star aparthotel but overpriced of course for wat you get! Pool was nice but small;staff were helpful and polite
Bodde här 1 natt i december 2018
Svar från Akosua 21 dec. 2018
Thank you

8/10 Bra

Grenfell

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good aparthotel but overpriced
Good aparthotel generally ..overpriced of course but this Accra! Staff helpful pool is pleasant rooms are spacious
Bodde här 1 natt i december 2018
Svar från Akosua 19 dec. 2018
Hello Grenfell, thanks for your kind review, we appreciate it.

8/10 Bra

Grenfell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good 3.5 star hotel but not cheap and beds r hard!
Nice 3.5 star hotel ..beds as hard as nails but that's typical of Ghana hotels. It's not cheap again typical of Ghana hotels. The area is so so unless u want to b near Oford St . The staff r helpful and polite and the place is in good condition
Bodde här 1 natt i december 2018
Svar från Akosua 14 dec. 2018
Thank you

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2018
Svar från Akosua 26 okt. 2018
Thank you

8/10 Bra

Joanne, Berlin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Old , pics were taken at night. Place was difficult to find, breakfast was fantastic.
Bodde här 1 natt i september 2018
Svar från Akosua 26 sep. 2018
Hello Joanne, Thanks for your candid review. We will do well to update our google map location.

10/10 Fantastiskt

Mark, Oregon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Olma Colonial Suites exceeded my expectations. The staff was super friendly and very responsive. The room was clean and as expected. The location is central to downtown Accra. I would definitely book here again.
Bodde här 2 nätter i september 2018
Svar från Akosua 19 sep. 2018
Dear valued guest, Thank you for your positive review. We are glad we met your expectations and you are always welcome back!

8/10 Bra

P

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Olma Colonial Suites feels like home. The property grounds are lovely, the units are well-appointed and modern, the staff is friendly and professional, and service and security are up to par. I spent a total of 6 nights at the property - 4 nights in room 205 and 2 nights in room 100. Room 205 is a 2 bedroom 2 bath apartment on the second floor, with a land line to the reception area. Everything was up to standard with the apartment and service. Room 100 is a one bedroom, one bath unit on the ground floor. It's a lovely space, but somewhat noisy. One side of the wall is attached to a stairwell, which guests take to the second floor. Another wall is near the pool and a path to the reception area. And you can also hear footsteps from the unit upstairs. Aside from that, the room is comfortable. In addition, I like the variety on the breakfast menu, which was included in my room rate. Again, the staff here is very accommodating, helpful, and attentive. I believe I will stay at Olma again on future visits.
Bodde här 2 nätter i augusti 2018
Svar från Akosua 9 sep. 2018
Dear valued guest,, Thank you for choosing to stay with us at Olma Colonial Suites. We truly appreciate your feedback and compliments. We will put into consideration your feedback on room 100 to provide a great service. Looking forward to having you again and you are always welcome. Thank you

8/10 Bra

Sarah, Accra

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice boutique hotel close to the airport
Very nice boutique feeling hotel, staff were happy to help. The breakfast portions could have been abit bigger considering the price. I gave the cleanliness rating a 3/5 because the sofa had stains and the duvet cover had make up stains on it and the staff were able to give us a replacement quickly however it was damp and never dried during the night so it felt uncomfortable. Driver who collected us from the airport was very good and the vechicle was comfortable and clean. I would recommend staying at the Olma Suite - it felt safe and the staff were helpful.
Bodde här 1 natt i juli 2018
Svar från The OLMA Team 9 aug. 2018
Dear Sarah, Thank you for staying with us at OLMA and your genuine review. Regarding your concerns: - We apologize for the stained and damp duvet; going forward, we will make sure that does not happen to subsequent guests - The sofa is being changed so you wouldn't see a stained sofa on your next visit which will hopefully be soon. - We will look at what can be done with the breakfast in terms of the size. Thank you once again for giving us this review that will make us correct issues thus making us better; we appreciate it! See you soon at OLMA! All the best!

10/10 Fantastiskt

Tamara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would stay again
Great place to stay. AC and pool...nice friendly staff.
Bodde här 3 nätter i juli 2018
Svar från Akosua Prempeh 2 aug. 2018
Dear Tamara, Thank you so much for your positive review of our hotel-apt. We are pleased to know that you had a positive experience and you are welcome back anytime. Best Wishes Akosua Prempeh General Manager

4/10 Dåligt

geoffrey, Bucks uk

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
What not to expect on a holiday
Part 1. On arrival at 10pm (Saturday) only 1 set of towels in room, no fridge as stated. No cold drinks available at premises. Breakfast has to be pre-ordered night before and is delivered to room. Sadly there was only 1 chair and no table so ended up having to eat on bed. During the day extra chair and small table arrived. Part 2. Discussed with Expedia our complaints and they said they would contact the property re our concerns. We did say at this point we wanted to change our hotel. Expedia asked that we give them and the property 48hrs to respond. There was no manager on the premises to discuss our issues until Monday lunchtime. The manager asked that we give her the opportunity to ‘show how good they could be’ and to give them a chance. We were offered an upgraded room at no extra charge. Superficially the suite looked excellent, unfortunately due to lack of maintenance the shower unit flooded the bathroom and into the bedroom. Staff there were quickly on to cleaning it up and later in the day we were told the issue had been resolved. However when the next shower was taken again it flooded!! Leaving the clean up team there we went out for the evening. Upon our return we were told there was a problem with the pipes and drainage and were invited to go to sister property whilst they addressed the issue. On our return after midnight we found half our belongings had been taken to yet another suite. We were mortified - sorry more to say but no space!!
Bodde här 10 nätter i juni 2018
Svar från Akosua Prempeh 6 aug. 2018
Dear Geoffrey, Thank you very much for letting us know the details of your stay with us. It's very unfortunate that this happened during your visit. We apologize that we did not meet your expectations. I have personally reviewed the points made with the service team and can report that: - Housekeeping has been instructed to ensure there is a required supplly of all items in check in and occupied rooms at all times and the operations manager must inspect those rooms after housekeeping to avoid such incidents -Reception has also been instructed to ensure there's cold drinks at all times. -In regards to the flood in your bathroom, we've certainly addressed it. Once again, we are sorry we did not meet your expectations but be rest assured we are working hard each day to make our guest experience a memorable one. Best Wishes Akosua Prempeh General Manager

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall nice place, need a few repairs
Bodde här 4 nätter i juni 2018
Svar från The OLMA Team 21 juni 2018
Dear Daivid, Thanks for your candid feedback; we appreciate it. We would appreciate it however we would appreciate it if you gave us specifics so we work on them. Thank you once again for staying with us at OLMA! We hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect hotel for business or leisure in OSU
I stayed in Room 100. The room is big and is very nicely decorated. Bathroom is small but well equiped with a large shower. Only small disadvantage is that there is only a small desk on which the TV is installed, which should also serve to work or have breakfast. The pool is lovely. Staff is really good. WiFi is good.
Bodde här 1 natt i maj 2018
Svar från The OLMA Team 5 juni 2018
Dear Valued Guest! Thank you for staying with us at OLMA! Thank you again for taking the time to give us this positive review. We will take your observation on the desk and work around it for the convenience of our guests. We hope to see you again real soon! Thank you.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Beautiful boutique hotel
Staff very friendly, perfect swimming pool, calm, near Osu street..all in all very good...but... room (#103) is extremely humid (smell...) and sofa needs urgent replacement.. stayed in rm #104 before and the difference is rather big...
Bodde här 1 natt i maj 2018
Svar från The OLMA Team 5 juni 2018
Dear Valued Guest, Thank you for staying with us and reviewing us! We acknowledge and appreciate your honest feedback. We are working on the couch in 103 and we promise you won't see it there when you next visit. We are glad you chose OLMA! We hope to see you again real soon! Thank you!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Ursula 24 apr. 2018
Thanks for the review!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice Rooms
We had a nice stay at Olma. The rooms were spacious and the beds were comfortable. We had a couple of unsuspected blackouts but overall the hotel is nice. The kids had fun in the pool too.
Bodde här 8 nätter i november 2017
Svar från Ursula 28 nov. 2017
Hello , Thank you for staying at OLMA! We sincerely apologize for the blackouts but they were actually no fault of ours; the service provider. We are glad your enjoyed your stay. We hope to see you again soon. Thank you.

10/10 Fantastiskt

Dominik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Oase der Ruhe im Kolonialstil mit modermen Komfort
Nach dem katastophalen Check-in gab das Rezeptionspersonal, das nichts dafür konnte, mir das Zimmer meiner Wahl (innerhalb meiner gebuchten Kategorie). Das Hotel selbst ist eine Oase des Friedens im belebten Vergnügungsviertel Accra-Osu und in einem renovierten Anwesen mit antik-kolonialem Flair bei gleichzeitig moderner Ausstattung (Möbel, Sanitäranlagen) untergebracht, das eine Atmospehere von Landhausromantik vermittelt. Der chaotische Check-in rührte daher, dass man im Hotel mit Hotel.com nichts anfangen und daher auch die Buchung nicht zuordnen konnte. Erst ein Anruf in Deutschland ergab, dass dort die Buchung über eine andere Agentur aufgelaufen sein sollte, wobei nie geklärt wurde, ob auch dies tatsächlich erfolgt war. Sie wurde wohl (erst) nach dem Anruf in Deutschland nochmals übermittelt. Empfehlung: Dem Kunden den Namen der Agentur, unter welchen das Zielhotel die Buchung erhält, vor Anreise mitteilen. Hätte in meinem Fall 60 bis 90 Minuten gespart. Der Input des telefonisch verständigten Hotelmanagers, dass dies ausschließlich ein Problem des Gastes sei, war wenig hilfreich, soviel zum Grundsatz der Kunde ist König. Das kleine aber feine Frühstück (s. Fotos) wurde nach Bestellung à la Carte liebevoll angerichtet aufs Zimmer serviert.
Bodde här 1 natt i juni 2017