Dear Guest, Thank you for taking the time to share with us your feedback about your recent stay with us. While we appreciate the kind words you have shared about our property and service levels. We have noted your feedback on mild mask compliance. We would like to inform you that we are already following best practices for encouraging mask compliance. All the team members and guest are expected to comply and adhere to all the COVID-19 safety norms, so that everyone can be kept safe and enjoy the experience we are trying to offer. Our hotels have always placed the highest emphasis on the safety and well being of our guests with exacting standards of cleanliness and hygiene. Taking this commitment a step further, we are pleased to share that we have also partnered with Bureau Veritas, the world leader in testing, inspection and certification services, to validate and review our safety and hygiene programme. Please be assured corrective measures are taken by all of us to work upon the above mentioned feedback. It was a pleasure to have been of service to you. Warm Regards, Deep Mohan Singh Arneja Hotel Manager