Hotell med pool i Aguas Buenas

“Serena's Boutique Hotel is a magical place. From the moment you check in, you feel a sense of peace & tranquility. Our patio/sea view room was spacious & comfortable with a large bathroom. The view from the patio was dreamy. By day, it was lush, mountainous beauty & by night it sparkled with the pretty city lights. We were spoiled with a delicious homemade breakfast every morning & enjoyed one very special traditional Puerto Rican homecooked dinner during our stay. My teens enjoyed the...

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“The staff is nice, but the property could use some updates. Additionally, the valet was not very urgent. I would not recommend paying extra for this. Please know that you will have to stop at an entrance gate whenever you come back in and there are a long stretch of speed bumps to drive through.”

“Not at all what I remembered from staying here years ago. Service is very poor. Food is average. Hotel public areas need a lot of TLC. For what we payed, I don’t believe it is worth it.”

“Everyone was just great if I had questions or any issues such as the air conditioner not working properly as soon as I notified the front desk someone was on it It’s very expensive the drinks & the food but you’re on vacation plus there are many places outside the hotel for an authentic feel and taste of the island I would definitely stay again Shout out to Ashley , she rocked”

“I loved the service and the staff were very friendly”

“Ett fantastiskt hotell med vacker omgivning och väldigt trevliga rum. ”