Standard dubbelrum - 1 queensize-säng | Terrass/Patio
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Recensioner av Hotel Akumal

2.5 out of 5
Hotel Akumal
Avenida Gonzalo Guerrero, Mazana 6, Lot 2, Akumal, QROO

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 4 av 19 recensioner" "
8 - Bra i betyg. 10 av 19 recensioner" "
6 - Okej i betyg. 0 av 19 recensioner" "
4 - Dåligt i betyg. 1 av 19 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 19 recensioner" "

8,4/10

Renlighet

7,4/10

Personal och service

4,0/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quaint hotel
The room was spacious. There was hot water, AC, and on site roadside free parking. WIFI only worked in lobby. Community balcolny was nice to relax at and there was a large table to sit down.
Bodde här 2 nätter i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good price.
Bodde här 7 nätter i juni 2021
Svar från Hotelito Akumal 30 juni 2021
Thanks for your preference, we will wait for you next time. Best regards

2/10 Väldigt dåligt

LAURA

Bodde här 2 nätter i mars 2021
Svar från Administración 2 apr. 2021
Lamentamos que no hayamos podido satisfacer sus expectativas, desafortunadamente no tenemos piscina ni estamos al lado de la playa y claramente lo especificamos en nuestra página, aún así no le cobramos penalización por cancelar el mismo día de entrada, esperamos que haya encontrado lo que buscaba. Saludos

10/10 Fantastiskt

Ruth

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recomendable
Es un pequeño hotel, limpio, agradable con buena atención, ideal para viajes en grupo, nosotras éramos cinco y quedamos muy bien en una habitación. Recomendable
Bodde här 1 natt i december 2020
Svar från Hotelito Akumal 7 jan. 2021
Le agradecemos su preferencia, y esperamos tenerlo de vuelta con nosotros pronto, saludos.

8/10 Bra

Olivier

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Hôtel très propre au "pueblo". Loin des "Resort!"
Bodde här 1 natt i mars 2019
Svar från Hotel Akumal 1 apr. 2019
Merci de rester avec nous. Nous apprécions vos commentaires!

2/10 Väldigt dåligt

Satomi

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel it the most terrible one that we have ever experienced. The room shares several windows with the next room, and we cannot completely turn down the light because of the brightness of the next room. We could not sleep until midnight. They do not have any parking area and we should use street to park the car. Also, outside is so noisy. The bathroom was broken and they did not repair. Also, we could not use other bathrooms because others were also broken. So we checked out beforehand, although we have already paid for all stay. We strongly and repeatedly argued for a refund, but they denied. We asked Expedia for help, and they also did not help at all. Expedia argued that they do not have any responsibility for the introduction of such a terrible hotel.
Bodde här 3 nätter i december 2018

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2018

8/10 Bra

Jerry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Happiness
We stayed in a room off to the side of the check in area. No windows, and totally dark! It was heaven after always being waken at 4 am by the birds, then the sun, and traffic. The room was nice and quite to sleep in. We were offered another room but we declined because it was so quite there. The room also had strong wifi as I don’t think other areas may have. The hotel I think owns the grocery store too,well stocked and nice and clean. Great job hotel Akumal
Bodde här 3 nätter i januari 2019
Svar från thanks 8 jan. 2019
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Bra

Roberta

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Number1 in cleanliness
Room clean and attractive. Not enough hot water. Noisy street out side. No curtains to block sun in morning. Nice terrace
Bodde här 1 natt i oktober 2018
Svar från RESPUESTA 21 dec. 2018
Thank you for staying with us we will take into account your comment... Thank you

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
10 minute walk from the beach. Good hotel for the price compared to the popular more touristy hotels on the beach. Local area is a bit rough. I was about leaving our rental car parked on the street but we parked it right outside the hotel and it was completely fine. The room was lovely and big and has a nice balcony/terrace area.
Bodde här 2 nätter i juni 2018
Svar från BEATRIZ 2 juli 2018
THANK YOU FOR YOUR COMMENTS WE WILL BE WORKING TO IMPROVE THE STAY.

8/10 Bra

Laura

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Hotel Akumal. 7 maj 2018
Hola, agradecemos tu comentario.

8/10 Bra

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Sin estacionamiento
Me decepcionó pongan que tiene estacionamiento cuando lo tienes que dejar en la calle y dicen ellos te lo cuidan
Bodde här 2 nätter i december 2017
Svar från Hotel Akumal 9 mars 2018
Hola, gracias por tus comentarios los tomaremos muy en cuenta para seguir trabajando en eso.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Affordable housing near Akumal Beach
It met all of our needs, and was beautiful inside. Gentle, helpful staff were patient with our poor Spanish.
Bodde här 2 nätter i november 2017
WE HOPE EVERYTHING HAS BEEN OF YOUR PLEASURE, IT WAS A PLEASURE TO RECEIVE THEM

4/10 Dåligt

richard

Gillade: Renlighet
The credit card machine did not work (it was an ordeal to check in). The front desk gentleman spoke no english. There as little water pressure and no hot water. The air con remote did not work. Very noisy street in the morning. Advertised as a B&B, no breakfast. Expensive at $70. Not a good value.
Bodde här 1 natt i november 2017
Hello, Richard We are working to improve the service.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful modern rooms...
Very nicely decorated and modern rooms in a little hotel with friendly staff. There is no other service than a front desk person, and you have to park in the street. The hotel is located in what I will call downtown Akumal, which is not the touristic area, and even if you can easily walk to the beach (15 min), it looked like we were the only tourists here, surrounded by locals and in the end, all worked well... people are friendly and even if I was concerned leaving the car in the street for the night, everything went fine and we enjoyed our stay in Akumal. It's very worth it if you want to swim with sea turtles and get a quite fair price for the accommodation ( still I found it expensive compare to other places during our road trip).
Bodde här 1 natt i juni 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
comfortable and clean room
This is a very simple, clean and newly updated hotel in Akumal town, inland from Akumal beach, but not easy to get to without a car. So a good place for a night sleep but nothing else.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Delightful stay
This was a great choice and a great hotel in a delightful town. Ten minute walk to snorkel with Las Tortugas off the beach. You should be aware however that the location map on Hotels.com is not correct. It shows the hotel on the beach side of the highway. It is actually across the highway in the pueblo though this is not a problem as the beach is an easy ten minute walk away.

2/10 Väldigt dåligt

R, B

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Beyond bare bones
We had a very hard time finding the place to begin with and the phone number was wrong on the Expedia website. So I contacted customer support and it took them 20 minutes to locate the correct phone number and get them to answer. We locate the place and nobody was at the front desk for another 10 minutes and the location was in a sketchy neighborhood. So I get into my room which was very clean but had no tv and no windows, not for claustrophobic people, I walk to the closet place to eat and when walking back actually saw a guy walking around with a machete close to the hotel. This place isn't a hotel as more of a B and B With no breakfast not worth the money
The bed was as hard as a rock
The windows in the bathroom are in an outdoor closet it's always dark

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hôtel propre et bon accueil
Hôtel parfait mais Akumal, l'argent est roi, tous ce paye et cher, vous voulez vous garer c'est payant, vous voulez vous baigner et bah c'est payant aussi :-(