Hotell nära Al-Ahsa-oasen

“ممتاز”

“One of the best hotels in Saudi Arabia”

“Good location ”

“Hotel was overbooked. Receptionist didn't care and said he did not recognize our booking until we showed him proofs upon proofs that we had made a booking. AC remote control was broken. Towels were provided upon request and even though they were wrapped in a laundry plastic they smelt pethatically bad.”

“Railway crossing alarm was noisy”

“Poor WiFi,water is really small when talking shower”

“جيده بالمسبه للسعر والنظافه لكن ازهاج الشارع وحذلك روائح كنب الصاله اتوقع لانه قديم وغير مغسول فقط هذا وصوت مكيف الغرف مزعج جدا ليت استبداله بسبليت وشكرا ”

“The staff support is lacking ”

“Unbelievable, dont be fooled on the 6/10rating. I entered to a room w a historical ac which is broken i mean literally broken from comprtement air leaking. They suggested sheets are cold which is fun as well but it was wet. No English speaker, even goodle translate i couldnt tell enough of my problem. After half an hour struggles i left premises and go for another hotel at 9.30 pm ”