Exteriör

Recensioner av Intercontinental Al Jubail, an IHG Hotel

Intercontinental Al Jubail, an IHG Hotel
Tareeq 101, Al Jubail Al Sinaiyah, Al Huwaylat District, Al Jubail

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 43 av 89 recensioner" "
8 - Bra i betyg. 26 av 89 recensioner" "
6 - Okej i betyg. 11 av 89 recensioner" "
4 - Dåligt i betyg. 7 av 89 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 89 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

7,2/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

4/10 Dåligt

Derick

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i februari 2024

8/10 Bra

Jeroen

Affärsresenär
Gillade: Renlighet och personal och service
Bodde här 7 nätter i januari 2024

10/10 Fantastiskt

Miia

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från Reynan 26 aug. 2023
Dear Valued guest, Thank you for taking the time to tell us about your experience at InterContinental Al Jubail resort. Please to informed that your feedback is extremely valuable for us. We use our guest feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental, and if I can be of assistance to you, please visit our website if you would like to assist you betterSincerely,InterContinental Al Jubail team

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i november 2022
Svar från Saleh Seferji General Manager 24 juli 2023
Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Saleh Seferji General Manager

8/10 Bra

Günter

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gut aber etwas zu teuer!
Internet langsam, Frühstück überteuert mit 42 Euro. Service gut, insgesamt sehr teuer ab liegt lokal in der Area. Es gibt günstige Alternativen in dem Bereich, Fahrservice exzellent. Umweltschutz nicht vorhanden. Jeden Tag frische Handtücher und Plastik ohne Ende, trotz Hinweis des Kunden. Jeden Tag neues Duschgel, altes war nicht leer. Kann man verbessern mit Bettkarte und weniger Plastik.
Bodde här 4 nätter i oktober 2022
Svar från Saleh Seferji General Manager 24 juli 2023
Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Saleh Seferji General Manager

4/10 Dåligt

Rula

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I stayed at this property multiple times. It really dropped in quality and service. Also, profiling of customers and what rooms and welcome stuff (fruit plate or cookies l, etc) to give them is evident. I cannot tolerate this and will no longer stay at this property
Bodde här 2 nätter i september 2022
Svar från Saleh Seferji General Manage 24 juli 2023
thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Saleh Seferji General Manager

10/10 Fantastiskt

Hassan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I love it
It was amazing and i was happy with the service.
Bodde här 1 natt i juni 2022
Svar från Saleh Seferji General Manager 24 juli 2023
Dear Hassan Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Saleh Seferji General Manager

10/10 Fantastiskt

hisham

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2022
Svar från Saleh Seferji General Manager 8 juni 2022
Dear hisham Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Saleh Seferji General Manager

8/10 Bra

Bassel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The resort is good, a little bit old but still okay, the room is spacious and very clean. I liked the bathroom, it was spotless and renewed. The beach was great, full of services and activities especially for kids. The resort's gardens need more attention and development.
Bodde här 3 nätter i april 2022
Svar från Saleh Seferji General Manage 20 juni 2022
Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely,

4/10 Dåligt

Abdulrahim

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Was really disappointed on my last trip, they never used to be as unprofessional as they were this time. The building is old and needs maintenance, toilets were leaking! Fan in the toilet not working! Room stinks of perfume trying to cover cigarettes smell and from the moist old carpet! And the service ! No one cleaned the room and we requested then to do so, they replied that they already did! After speaking to them again and again! They didnt clean it, they sent someone to investigate!! That and many other disappointing acts from unprofessional staff made us leave with no plans to ever return.
Bodde här 2 nätter i april 2022
Svar från Saleh Seferji General Manager 20 juni 2022
Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely,

10/10 Fantastiskt

Qing

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very friendly staff, special thanks to Raja and Aziz.
Bodde här 6 nätter i april 2022
Svar från Saleh Seferji General Manager 8 juni 2022
Dear HAMMAM Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely,

10/10 Fantastiskt

KHALED

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Professional and friendly staff, from Front Desk Asrar and Asma, Restaurant Fatima and Mustafa and Beach Hanif. All provided a superb service.
Bodde här 2 nätter i mars 2022
Svar från Saleh Seferji General Manager 24 apr. 2022
Dear HAMMAM Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Saleh Seferji General Manager

10/10 Fantastiskt

KHLOUD

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2022
Svar från Saleh Seferji General Manager 22 mars 2022
Dear Mrs. KHLOUD We would like to thank you for taking the time to share your feedback with us. It will be our pleasure to welcome you back in the near future

10/10 Fantastiskt

Firas

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2022
Svar från Saleh Seferji General Manager 22 mars 2022
Dear Mrs. Firas We would like to thank you for taking the time to share your feedback with us. It will be our pleasure to welcome you back in the near future.

8/10 Bra

BASSAM

Bodde här 1 natt i februari 2022
Svar från Saleh Seferji General Manager 22 mars 2022
Dear Mrs. BASSAM .We would like to thank you for taking the time to share your feedback with us. It will be our pleasure to welcome you back in the near future.

10/10 Fantastiskt

awiz

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i februari 2022
Svar från Saleh Seferji General Manager 24 juli 2023
Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Saleh Seferji General Manager

10/10 Fantastiskt

HAMMAM

Bodde här 3 nätter i december 2021
Svar från Saleh Seferji General Manager 22 mars 2022
Dear HAMMAM Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Karim Abdelhamid General Manager

10/10 Fantastiskt

John Joseph

Bodde här 1 natt i juni 2021
Svar från Saleh Seferji General Manager 22 mars 2022
Dear John , Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Karim Abdelhamid General Manager

10/10 Fantastiskt

Hossam

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent stay
Thanks so much
Bodde här 5 nätter i november 2021
Svar från Saleh Seferji General Manager 22 mars 2022
Dear Hossam Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely,

10/10 Fantastiskt

Helda, SEATTLE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
n/a
Bodde här 5 nätter i oktober 2021
Svar från Hotel Management 31 okt. 2021
Dear Miss Helda, Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Karim Abdelhamid General Manager

10/10 Fantastiskt

Monira

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
amazing hotel
it was amazing my mom was so happy about everything especially the food she loves the food im really thankful to choose your hotel for my one night stay
Bodde här 1 natt i juni 2021
Svar från Management 20 juni 2021
Dear Ms. Monira, We would like to thank you for sharing your experience. This detailed feedback will be a moment of pride and encourage them to continue the true hospitality and It goes without saying that we all at the InterContinental Al Jubail Resort are looking forward to being your host during your next visit to the destination. We assure you of our best care and attention at all time, I remain, Yours sincerely, Karim Abdelhamid General Manager

4/10 Dåligt

Antoine

Gillade inte: Personal och service
Bodde här 2 nätter i april 2021
Svar från GM 14 apr. 2021
Dear Mr.Antoine, Thank you for your feedback. We appreciate your all your comments and apologize that your recent stay did not meet expectations and will share your comment with the management so that we can continue to improve our services. We would like to thank you for the ideas which you have shared with us. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Karim Abdelhamid General Manager

10/10 Fantastiskt

Abdulrahman

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2020
Svar från GM 14 apr. 2021
Dear Mr.Abdulrahman, We would like to thank you for sharing your experience. This detailed feedback will be a moment of pride and encourage them to continue the true hospitality and It goes without saying that we all at the InterContinental Al Jubail Hotel are looking forward to being your host during your next visit to the destination. We assure you of our best care and attention at all time, I remain, Yours sincerely, Karim Abdelhamid General Manager

6/10 Okej

Mohammed

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Very good
everything was up to my expectations. The room didn't have a sea view. The private beach is 5-min walk. the rooms are in a very good condition.
Bodde här 1 natt i mars 2021
Svar från GM 14 apr. 2021
Dear Mr.Mohammed, Thank you for your feedback. We appreciate your all your comments and apologize that your recent stay did not meet expectations and will share your comment with the management so that we can continue to improve our services. We would like to thank you for the ideas which you have shared with us. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Karim Abdelhamid General Manager

10/10 Fantastiskt

Adil

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend Staycation
Had booked a suite for a 1-night staycation to get out of town for a bit. The room was alright although not what I had in mind (size and arrangement). There were some stains on the living room sofa and the furniture generally felt a bit worn out; although I think the hotel is in the process of being renovated. Their beaches are nice but a bit smaller than I expected. Had booked a romantic dinner by the beach, which was fantastic. Well arranged and food was great too. Breakfast buffet was good and they are taking precautions for COVID; the buffet is cordoned off and a server is present to serve you the food that you want. Overall, it was a good stay and would recommend it if you’re looking for a short staycation.
Bodde här 1 natt i december 2020
Svar från Marketing 10 jan. 2021
Dear Mr.Adil, We would like to thank you for sharing your experience. This detailed feedback will be a moment of pride and encourage them to continue the true hospitality and It goes without saying that we all at the InterContinental Al Jubail Hotel are looking forward to being your host during your next visit to the destination. We assure you of our best care and attention at all time, I remain, Yours sincerely, Nelson Gomes Cluster Marketing Manager

10/10 Fantastiskt

Mohamed

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
فندق رائع خدمات متعددة غرف ذات اثاث جديد مريح بوفيه جيد السلبيات عدم توفر بوفيه مفتوح لوجبة العشاء سوي يوم الاربعاء و الخميس فقط مواعيد النادي الصحي و المسبح غريبة ٥-٨ فجرا و ٤-٨ مساء لا يناسب الكثيرين خاصة مع جو الشتاء الناديالصحي و المسلح مغلق من ٨ صباحا الي ٤ عصرا يعني النهار كاملا شكر خاص للاستاذة ثناء في الاستقبال قمة في الذوق و الرقي في التعامل و حل اي مشكلة في اسرع وقت كان عندي مشكلة و حلتها لي ف اسرع وقت
Bodde här 1 natt i december 2020
Svar från Management 30 dec. 2020
نا العزيز شكراً جزيلاً على إطرائك الكريم لفندقنا، معرفة مدى استمتاعك بخدماتنا خلال فترة إقامتك معنا. يسعدنا معرفة أنك استمتعت خلال فترة إقامتك لدينا، ونثمن غالياً آرائك وملاحظاتك. بانتظار زيارتك لنا مرةً أخرى. ولك منا الشكر الجزيل، Nelson Gomes Marketing Manager

10/10 Fantastiskt

Jean, Riyadh

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Certainly one of the best hotel on the Arabian gulf.
Bodde här 2 nätter i december 2020
Svar från Management 30 dec. 2020
Dear Mr.Jean, We would like to thank you for sharing your experience. This feedback will be a moment of pride and encourage them to continue the true hospitality and It goes without saying that we all at the InterContinental Al Jubail Hotel are looking forward to being your host during your next visit to the destination. We assure you of our best care and attention at all time, I remain, Yours sincerely, Nelson Gomes Marketing Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2020
Svar från NG 18 okt. 2020
Dear Guest, Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Sincerely, Nelson Sumit Gomes Marketing Manager

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i september 2020
Svar från NG 11 okt. 2020
Dear Guest, Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Sincerely, Nelson Sumit Gomes Marketing Manager

8/10 Bra

Quinjonl, Khobar

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very cool stay, kids enjoyed the beach and the bouncing castles. Good buffet, very organized, with nice options but wish the other restaurants were open, too many buffets in a rows is too much
Bodde här 1 natt i september 2020
Svar från NG 11 okt. 2020
Dear Guest, Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Sincerely, Nelson Sumit Gomes Marketing Manager

10/10 Fantastiskt

Abdulaziz

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
good hotel
Beautiful hotel
Bodde här 2 nätter i september 2020
Svar från NG 11 okt. 2020
Dear Guest, Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Sincerely, Nelson Sumit Gomes Marketing Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
OK experience, specially given context
It was a fine stay, but the hotel is not a standard 5-star. Condition is fine, but a bit dated. The hotel was full, and the breakfast facility got overcrowded. The beach was fine as well, specially for women, that can freely wear a bikini. However, also too overcrowded, given its size. Staff was very friendly and helpful.
Bodde här 3 nätter i juli 2020
Svar från Management 14 apr. 2021
Dear Valued Guest, Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Sincerely, Nelson Sumit Gomes Marketing Manager

10/10 Fantastiskt

Mohamed

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice location with beach access.
Bodde här 1 natt i juli 2020
Svar från Management 14 apr. 2021
Dear Mr.Mohamed, Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Sincerely, Nelson Sumit Gomes Marketing Manager

8/10 Bra

Angela

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2020
Svar från Management 22 juli 2020
I refer to your recent stay with us at the InterContinental Hotel and wish to thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

4/10 Dåligt

Fawaz, Riyadh, Saudi Arabia

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I have mix feelings to write this review. This is a big property that is poorly managed. The staff are not the problem, they are very nice people and helpful all the time. Here is my take: - Property is old and I would assume last renovation was probably 10 years ago. - Rooms: Big mistake of having a split door between two rooms. This will allow noise to transfer easy as if you want it to happen. (Renovation idea: close all doors between rooms/ or limit them). - Food & Beverage Options: very limited; for some strange reason we liked the room service food menu & we extremely disliked the restaurant buffet both for breakfast and dinner. - Transportation from and to the beach: Terrible! only 1 golf cart. You need to know how to manage bottlenecks meaning fix the peak time transportation. You need to measure and collect data to understand when is it peak and low so you will be prepared to solve transportation. - The beach: a beautiful private beach that is in the hands of a poor management. Number of staffs serving the area is low. You need to at least double the floor people numbers. *Cigarette butts are all over the place. If you are going to allow smoking then have a cigarette ashtray stand next to each set of beds. This at least will limit the problem. - You can easily have activities/entertainment to do at the beach that will engage people to participate "Kids and Adults". More ideas: You can have birds zoo, butterfly zone. You have a big property utilize it.
Bodde här 2 nätter i juli 2020
Svar från Management 16 juli 2020
Dear Mr.Fawaz, Thank you for your feedback. We appreciate your all your comments and apologize that your recent stay did not meet expectations and will share your comment with the management so that we can continue to improve our services. We would like to thank you for the ideas which you have shared with us.We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Nelson Sumit Gomes Marketing Manager

8/10 Bra

Faisal

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2020
Svar från Management 22 juli 2020
I refer to your recent stay with us at the InterContinental Hotel and wish to thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

10/10 Fantastiskt

Mohamed

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Management 22 juli 2020
I refer to your recent stay with us at the InterContinental Hotel and wish to thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Management 22 juli 2020
I refer to your recent stay with us at the InterContinental Hotel and wish to thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

10/10 Fantastiskt

SungChan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It is good enough to stay. Room is very clean. But wifi's speed is not high. The hotel has private beach so if you want, you can swim there.
Bodde här 2 nätter i september 2019
Svar från Amna Alessa 24 sep. 2019
I refer to your recent stay with us at the InterContinental Hotel and wish to thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent stay
Excellent
Bodde här 3 nätter i september 2019
Svar från Amna Alessa 24 sep. 2019
I refer to your recent stay with us at the InterContinental Hotel and wish to thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2019
Svar från Amna 28 apr. 2019
Thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

10/10 Fantastiskt

Kyeongdu

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2019
Svar från Amna Alessa 11 apr. 2019
Dear Mr. Kyeongdu I refer to your recent stay with us at the InterContinental Hotel and wish to thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

6/10 Okej

Abdullah

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i januari 2019
Svar från Nelson Gomes 13 feb. 2019
Dear Mr.Abdullah, Thank you for taking the time to express your concerns. We would like to apologize for the experience you had during your stay. Guest comfort are of the utmost concern to us and our hotels are committed to making every possible effort to provide the best experience. Rest assured, your review regarding your stay experience will be forwarded to the management so that we can continue to improve. Thank you for staying and we hope you give us another chance to make your stay as best as it can be. Sincerely, Marketing Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2018

6/10 Okej

kenjith, 東京

不可なし
部屋は普通に綺麗でしたし、朝ごはんも美味しかった。もう少しシャワーの水圧があればいいのですが、しょうがないかな。
Bodde här 1 natt i september 2018
Svar från Nelson 20 sep. 2018
Dear Mr.Fahd, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Nelson Gomes Marketing Manager

10/10 Fantastiskt

Yasser

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
فندق ممتاز تم اعادة تجديده
Bodde här 1 natt i september 2018
Svar från Nelson 20 sep. 2018
نا العزيز شكراً جزيلاً على إطرائك الكريم لفندقنا، معرفة مدى استمتاعك بخدماتنا خلال فترة إقامتك معنا. يسعدنا معرفة أنك استمتعت خلال فترة إقامتك لدينا، ونثمن غالياً آرائك وملاحظاتك. بانتظار زيارتك لنا مرةً أخرى. ولك منا الشكر الجزيل، Nelson Gomes Marketing Manager

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2018
Svar från Nelson 20 sep. 2018
Dear Valued Guest, Thank you for your feedback. We appreciate your comments and apologize that your recent stay did not meet expectations and will share your comment with the management so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Nelson Sumit Gomes Marketing Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice staff. The food is good. Careful about details
Bodde här 4 nätter i juli 2018
Svar från Nelson 20 sep. 2018
Dear Valued Guest, Thank you for your review of our hotel. We appreciate your loyalty as an IHG Spire Elite member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback regarding our true hospitality and will share it with our management. We greatly appreciate that you took the time to share your opinion about your stay and experiences with us. We do hope to have the opportunity to welcome you back in the future in order to serve you better. Sincerely, Nelson Gomes Marketing Manager

8/10 Bra

Rudolf

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Probably the best international hotel in jubail. Convenient location for visit to RCYJ or Jubail 1, 2 industrial area’s. A bit removed from Fanateer beach/restaurants. Very good service, reasonable value
Svar från Nelson 29 maj 2018
Dear Mr.Akashakash, Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback regarding our true hospitality and will share your feedback about the vegetable cuisine options available at Al Tuwayah restaurant with our management in order to serve you better next time. We greatly appreciate that you took the time to share your opinion about your stay and experiences with us. We do hope to have the opportunity to welcome you back in the future. Sincerely, Nelson Gomes Marketing Manager