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Recensioner av Fairfield Inn & Suites by Marriott Albany Downtown

3 out of 5
Fairfield Inn & Suites by Marriott Albany Downtown
74 State Street, Albany, NY

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 523 av 1000 recensioner" "
8 - Bra i betyg. 335 av 1000 recensioner" "
6 - Okej i betyg. 75 av 1000 recensioner" "
4 - Dåligt i betyg. 31 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 36 av 1000 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Jerker

Gillade: Renlighet, personal och service och rummets bekvämlighet

10/10 Fantastiskt

Matthew

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very friendly.
Bodde här 1 natt i april 2024
Svar från Gerald 1 maj 2024
thank you for your kind words we hope to see you again in the near future.

8/10 Bra

Elizabeth

Reste med familjen
Great location to get to museums, show venues and breweries. We walked everywhere. Staff was friendly and very helpful! Would stay again!
Bodde här 2 nätter i april 2024
Svar från Gerald 1 maj 2024
thank you for your kind words we hope to see you again in the near future.

10/10 Fantastiskt

Julie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very spacious, clean room. Excellent breakfast. All staff were helpful and friendly.
Bodde här 1 natt i april 2024
Svar från Gerald 1 maj 2024
thank you for your kind words we hope to see you again in the near future.

10/10 Fantastiskt

Stepanie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is a great place to stay if you are going to the MVP arena for a concert! Walking distance to all the places on State street and surrounding. Staff very friendly and would book again should we attend another concert in Albany, NY. Thanks 😎
Bodde här 2 nätter i april 2024
Svar från Geald 17 apr. 2024
Thank you for your kind words we appreciate the positive review. if you are ever in the Albany area please don't hesitate to visit us.

8/10 Bra

Amanda

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Gerald 16 apr. 2024
Thank you for your review we appreciate the positive feedback.

2/10 Väldigt dåligt

Allen

They did not have a room for me
Bodde här 1 natt i april 2024
Svar från Gerald 8 apr. 2024
Thank you for your review we hope to see you again in the near future.

8/10 Bra

Jacques

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bien situé à Albany centre ville
Bodde här 1 natt i april 2024
Svar från Gerald 8 apr. 2024
Thank you for your positive review we hope to see you again soon in the near future.

10/10 Fantastiskt

Andrew, Columbia

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We enjoyed our stay and we appreciated the location of the hotel being close to our event. We also appreciated the kindness and helpfulness of the hotel staff.
Bodde här 4 nätter i mars 2024
Svar från Gerald 8 apr. 2024
Thank you for your positive review we hope to see you again soon in the near future.

8/10 Bra

Kristine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is a great hotel, spacious and clean. The staff were exceptional, respectful and friendly. It is very near to the MVP arena. However, there are very limited restaurants walking distance from the hotel.
Bodde här 1 natt i mars 2024
Svar från Gerald 1 apr. 2024
Thank you for your kind words we hope to see you again in the near future.

8/10 Bra

Kellie

Reste med sin partner
Other than the no parking available on site the stay has been good.
Bodde här 1 natt i mars 2024
Svar från Gerald 29 mars 2024
Thank you for your kind words we hope to see you again in the near future.

8/10 Bra

AFM

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place to stay with family.
Bodde här 1 natt i mars 2024
Svar från Gerald 26 mars 2024
Thank you for your kind words we hope to see you again in the near future.

10/10 Fantastiskt

Beth

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was very knowledgeable about the local area
Bodde här 1 natt i mars 2024
Svar från Gerald 24 mars 2024
Thank you for your kind words we hope to see you again, when you return to the Albany area.

2/10 Väldigt dåligt

David

Bodde här 1 natt i mars 2024
Svar från Gerald 7 apr. 2024
Thank you for taking the time to tell us about your experience at the Fairfield inn please know that your feedback is extremely valuable to us.

10/10 Fantastiskt

Alberto

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente servicio
Bodde här 7 nätter i mars 2024
Svar från Gerald 18 mars 2024
Thank you for your kind words we hope to see you again.

10/10 Fantastiskt

Kimberly, East Durham

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff is amazing. Check in staff was able to answer any questions
Bodde här 1 natt i mars 2024
Svar från Gerald 18 mars 2024
Thank you for your kind words we hope to see you again.

10/10 Fantastiskt

Michael, West Palm Beach

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely area
Bodde här 1 natt i mars 2024
Svar från Gerald 9 mars 2024
Thank you for your kind words we hope to see you again in the near future.

2/10 Väldigt dåligt

Zuleika

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was super dirty, the carpets. I returned sick
Bodde här 4 nätter i februari 2024
Svar från Gerald 4 mars 2024
your business is very important to us, and we value your feedback. I am sorry that the room cleanliness was substandard during your stay. I will certainly communicate with our housekeeping manager to make sure we remedy this. while we continually strive to train our staff, we will bring your comments to their attention to ensure that no other guests feel the way you did in the future.

10/10 Fantastiskt

Stephanie

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, clean rooms
Bodde här 1 natt i februari 2024
Svar från Gerald 25 feb. 2024
Thank you for your kind words we hope to see you again in the near future.

10/10 Fantastiskt

Jessica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect hotel for seeing a show at MVP Arena, it was a very close walk. Plenty of places to eat and shop within walking distance. Staff was all very friendly and helpful. Breakfast was pretty good- pretty typical of a continental breakfast. Hotel is self was very clean and updated, bed was comfortable and rooms were large.
Bodde här 1 natt i februari 2024
Svar från Gerald 12 feb. 2024
thank you for your kind words we hope to see you again in the near future.

10/10 Fantastiskt

Noel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service, friendly and clean!
Bodde här 1 natt i februari 2024
Svar från Gerald 17 feb. 2024
thank you for your kind words we hope to see you again in the near future.

10/10 Fantastiskt

Anthony

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very accommodating and friendly
Bodde här 1 natt i januari 2024
Svar från Gerald 25 jan. 2024
thank you for the wonderful review! we sincerely appreciate your business.

10/10 Fantastiskt

Dmitrii

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Gerald 25 jan. 2024
thank you for taking the time to write a review. we appreciate the kind words and hope to see you again in the near future.

8/10 Bra

kathleen

Reste med familjen
very old hotel , some plugs didn’t work, etc
Bodde här 1 natt i januari 2024
Svar från Laura R 20 jan. 2024
Thanks for your feedback. I am sorry you did not enjoy your stay with us. Please know that we take all, feedback into consideration in order to continue to improve our guests experience. We hope you will give us another chance to serve you in the future.

8/10 Bra

Christine

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Medium Warm Visit
The room was very cold. The staff was not present. I had to call out to them several times. The free continental breakfast was a great addition.
Bodde här 1 natt i januari 2024
Svar från Gerald. 12 jan. 2024
I sincerely apologize for the inconvenience but appreciate the feedback. if you have any additional questions or concerns, please do not hesitate to contact me.

10/10 Fantastiskt

JAEL

Bodde här 1 natt i januari 2024
Svar från Gerald 31 jan. 2024
Thank you for your kind words we hope to see you again in the near future.

10/10 Fantastiskt

Sudesh

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing service and experience Comfortable and quiet Very friendly staff!.
Bodde här 1 natt i december 2023
Svar från Gerald. 10 jan. 2024
Thank you for taking the time out to write such a meaningful review we all hope to see you when you return to the Albany area.

10/10 Fantastiskt

Selene

Bodde här 1 natt i december 2023
Svar från Gerald B. 3 jan. 2024
Thank you for choosing to stay with us your feedback is important to us hope to see you soon upon your return to Albany.

10/10 Fantastiskt

Stephanie, St. Regis Falls

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Gearld B 3 jan. 2024
Thank you for your feedback it is important to us to hear your needs and concerns. we hope to see you again in the near future.

10/10 Fantastiskt

Erika

Bodde här 1 natt i december 2023
Svar från Gerald B 3 jan. 2024
Thank you for your feedback it is important to us to hear your needs and concerns. we hope to see you again in the near future.

10/10 Fantastiskt

Tracy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Impressive staff!
Talk about friendly staff! Seriously - we were checked in by the absolute nicest lady who just moved up from Virginia. She helped us with tips about parking, to honest recommendations for food. It’s nice to feel welcome when you are staying away from home. Breakfast far surpassed our expectations. And just like the lady at the desk there was another sweet and helpful lady in the breakfast room. Kudos to this place on their staffing all around! Guy at checkout- rwualy friendly. The room was spacious, bed comfy. Pillow too soft but if that’s the worst I can say than I’m a happy girl!
Bodde här 1 natt i december 2023
Svar från Gerald B 3 jan. 2024
Thank you for your feedback and kind words! we hope to see you in Albany soon!

10/10 Fantastiskt

Morgan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were there for a concert and loved how close it was to the venue and restaurants
Bodde här 1 natt i december 2023
Svar från Gerald B 3 jan. 2024
Thank you for your feedback and kind words! we hope to see you in Albany soon!

10/10 Fantastiskt

Theresa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Laura R 4 dec. 2023
Thank you for taking the time to tell us about your experience at the Fairfield Inn. We look forward to having you come back to visit us and appreciate you taking the time to let us know that you enjoyed the experience at our property.

8/10 Bra

Laura

Gillade: Bekvämligheter
Very nice staff, nice rooms. Great for an overnight stay.
Bodde här 1 natt i november 2023
Svar från Laura R 4 dec. 2023
Thank you for the wonderful review! We sincerely appreciate the shout out to our staff and will be sure to share your feedback. We hope to see you again soon in Albany!

10/10 Fantastiskt

Jodi

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Aye

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staffs are nice and friendly.
Bodde här 1 natt i november 2023
Svar från Gerald 29 nov. 2023
Thank you for your review we are so happy that you enjoyed our amenities and your overall stay. We hope to see you again.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Laura R 21 nov. 2023
Thank you for your review! We are so happy you enjoyed overall stay. We hope to see you again soon!

10/10 Fantastiskt

Patrick

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place
Bodde här 1 natt i november 2023
Svar från Laura R 21 nov. 2023
Thank you for your feedback! We hope to see you in Albany again soon!

10/10 Fantastiskt

Maher

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Highly recommended and friendly staff.
Bodde här 1 natt i oktober 2023
Svar från Laura R 21 nov. 2023
Thank you for the wonderful review! We sincerely appreciate the shout out to our staff andwill be sure to share your feedback. We hope to see you again soon in Albany!

10/10 Fantastiskt

Louis

Gillade: Personal och service och boendets skick och faciliteter
Steph was wonderful
Bodde här 1 natt i oktober 2023
Svar från Laura R 21 nov. 2023
Thank you for your feedback and kind words! We hope to see you in Albany again soon!

10/10 Fantastiskt

Ricardo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay
My room was very clean and spacious. The bed was soft and comfortable.
Bodde här 2 nätter i oktober 2023
Svar från Laura R 21 nov. 2023
Thank you for your review! We are so happy you enjoyed our amenities and your overallstay. We hope to see you again soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overnight for a concert in Albany
Excellent , Quite ,great mattress, easy walk to the egg venue.
Bodde här 1 natt i oktober 2023
Svar från Laura R. 21 nov. 2023
Thank you for your feedback and kind words! We hope to see you in Albany again soon!

10/10 Fantastiskt

Kathleen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Laura R. 21 nov. 2023
Thank you for your feedback! We hope to see you in Albany again soon!

10/10 Fantastiskt

Cynthia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Gerald 29 nov. 2023
Thank you for your review we are so happy that you enjoyed our amenities and your overall stay. We hope to see you again.

8/10 Bra

Victor, Flushing

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff, clean rooms and easy check-in. Staying for a convention, hotel made it easy.
Bodde här 1 natt i oktober 2023
Svar från Laura R. 21 nov. 2023
Thank you for staying with us during your recent trip. We are thrilled to learn how much youenjoyed your time with us. We very much appreciate you staying with us and hope to seeyou again in the future!

6/10 Okej

Dylan

Reste med familjen
Printer wasn’t working at check in so they said they had difficulty processing g prepaid reservations and it took 20 minutes to check in despite being only person at counter.
Bodde här 1 natt i oktober 2023
Svar från Laura R. 21 nov. 2023
I sincerely apologize that you had a negative experience here at Fairfield Inn. We set a veryhigh standard for ourselves and are truly sorry to hear we did not meet these standards withour customer service. Thank you, for your feedback. I always appreciate the opportunity to improve.

8/10 Bra

Eloy Luis

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Car parking is limited to the street or to private parking facilities.
Bodde här 1 natt i oktober 2023
Svar från Gerald 29 nov. 2023
Thank you for your review we are so happy that you enjoyed our amenities and your overall stay. We hope to see you again.

10/10 Fantastiskt

Carol

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a very nice property in a nice area of Albany.
Bodde här 1 natt i september 2023
Svar från Laura R. 21 nov. 2023
Thank you for your feedback and kind words! We hope to see you in Albany again soon!

2/10 Väldigt dåligt

Catherine

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They have decided to put portable AC units in the rooms, which do not keep up and it seems like this isn't a temporary solution. Our room is 80 degrees, currently. There was not notification of this change to the room when we made the reservation or when we checked in. The bathroom is like a sauna. Front desk manager was rude (Gerald) and basically told us to deal with it when we asked for another room. As a Bonvoy member, the front desk is usually so welcoming - this was the first time I was treated like this in 15 years. In addition to the rude manager, this hotel is also old, dirty, and unsafe. Not security card swipe when getting in the elevator. Starting to question whether the Marriott brand is tanking.
Bodde här 1 natt i oktober 2023
Svar från Laura R. 21 nov. 2023
Thank you for taking the time to tell us about your experience at Fairfield Inn. Please knowthat your feedback is extremely valuable to us.We use feedback, such as yours, to continuously make changes to our brand to improve theguest experience.We are sorry to hear about the complications you experienced during your stay. We will betaking this review and the complications mentioned into consideration, and will be makingany necessary adjustments to improve the guest experience going forward.

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff.
Bodde här 1 natt i oktober 2023
Svar från Laura R. 21 nov. 2023
We appreciate you taking the time to share your feedback about our wonderful staff! We are so happy you had a good stay and hope to see you again soon!