Hotell med pool i Albena

“There were problems from the beginning.Nobody to help with the luggage.Rude staff,especially the manager of the hotel.I made reservation for Amelia superior,which is four stars.The food in Amelia restaurant is one star.Awful.The room is good,spacious,but not verry clean.For all our stay they did not clean our shower cabin.I bought a bath cleaner and clean it myself.After we made a complaint,they moved our breakfast and dinner in four stars restaurant Flamingo grand.And suddenly after our...

“Bra hotell på ett lugnt hotell. Städningen kunde ha varit bättre annars nöjd. Detta gäller även stranden. Frukosten var ok. Vänliga receptionister och allt funkade som det skulle. Ett minus är att det ligger väldigt avsides och långt från butiker.”

“Det är nog inte hotellets fel utan bokningen blev fel. Vi bokade tre dagar men stannade en natt, bara för att ha fått den här upplevelsen också. Ett hotell dryga 5 km från centrum, vilket normalt inte är några problem, men i det här fallet blev vi låsta. Inga kommunikationer att tala om, ingen badmöjlighet trots närheten till svarta havet. Ingen cykel/moppe att hyra så vi kunde ta oss någonstans osv. En "supermarket" stor som en garderob som hade öppet till åtta. Det var allt! Inga resuranger,...

“Very nice clean modern room, staff were helpful although limited English speaking on reception at later check in time. Breakfast was fantastic. Pool looked nice, although too cold for us to try and use. Limited utensils in room however, need a few more. Too far out of Varna City, had to get taxi's everywhere. One restaurant in walking distance but was out of season so limited opening hours. Same for hotel on site restaurant in the evenings. Supermarket just down the street which was very...

“All good but the staff was not trained to inform all discounts on the property which could saved us unnecessary expenses but the the guest service lady diductrd all our missed discount from our final bill.”