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Recensioner av Quality Inn Albertville US 431

2.5 out of 5
Quality Inn Albertville US 431
315 Martling Rd, Albertville, AL

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 60 av 213 recensioner" "
8 - Bra i betyg. 73 av 213 recensioner" "
6 - Okej i betyg. 29 av 213 recensioner" "
4 - Dåligt i betyg. 24 av 213 recensioner" "
2 - Väldigt dåligt i betyg. 27 av 213 recensioner" "

7,4/10

Renlighet

7,8/10

Personal och service

6,0/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Ben

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Jade

Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Jorge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

David

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was not very knowledgeable and not vwry responsive when asking questions. Tub was dirtt, ice machine did not work and beds are not very good. Will not stay at this property the next time we are in town.
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Quanata

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Shanita

Affärsresenär
Gillade: Personal och service
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

JOANIE

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lost reservation!
Hotel did not have our reservation that we made 3 months previously! Stood in lobby for an hour trying to work out and they would not honor our reservation! Made us get a refund from hotels.com and then charged us an extra $50 to rebook a room with them! Then they have some stupid no bringing a waffle to your room policy! You can pay an extra $20 to bring a dog to your room but not a waffle! Looks at first glance like they just had an update but look closer at all the disgusting details you will find!!
Bodde här 1 natt i september 2023

6/10 Okej

Christyn

Reste med sin partner
Gillade: Personal och service
Room was decent for the price until seeing cockroaches stayed 2 nights on the third night we left after seeing cockroaches reported it and checked out was refused a refund.
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Derek

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good
Great stay very clean and pools nice cleaning staff was awesome
Bodde här 1 natt i juli 2023

6/10 Okej

David

Reste med familjen
Gillade inte: Rummets bekvämlighet
Went to get breakfast at 8 in the am, nothing much was there , when I asked the person behind the desk didn’t seem interested in getting anything else out, we just left and went somewhere for breakfast
Bodde här 2 nätter i juli 2023

8/10 Bra

Matthew

Gillade: Rummets bekvämlighet
Decent Room, Terrible Customer Service
Our stay was "okay" I would say. The room was fine, other than there being no baseboards and showing mold on the bottom of the walls in the room. The biggest issue was the constant badgering before check out. We stayed on a Friday night with checkout being at 11am Saturday morning. We received a call to our room phone at 7:15 Saturday morning saying "we was just seeing if yall were still here". I verified 11am check out and they proceeded to call again at 8:25am and as soon as I answered they hung up. THEN at 9:40am housekeeping knocked on the door REPEATEDLY until I opened the door and she said "oh okay I was just seeing if yall were still here." I dont understand that at all. Especially since we were not there past the check out time. Very dissatisfied after this.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

RHONDA

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
everything was great
Bodde här 2 nätter i juni 2023

6/10 Okej

TAMMY, DUTTON

Gillade: Personal och service
Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

Michael

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Worst hotel ever! DO NOT STAY HERE!
Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

Karen

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i juni 2023

2/10 Väldigt dåligt

Timothy

Reste med familjen
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Terrible
This hotel was under construction so at 600 am they were toofing right above our room. There was nails and debris on our vehicles and all through the walkways and parking lots. The management did not make any attempt to clean up the wall ways.
Bodde här 2 nätter i juni 2023

8/10 Bra

Ian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Met my needs as a place to crash for the evening. Nothing about the place was outstanding, but equally no problems.
Bodde här 1 natt i maj 2023

4/10 Dåligt

patricia

Gillade inte: Boendets skick och faciliteter
Not high quality, run down, but for the price ok. Very noisy with traffic and other travelers, wall not insulated?shower drain very slow Attis in water the whole shower, I was afraid of falling.
Bodde här 3 nätter i maj 2023

4/10 Dåligt

Ladislao

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bad smell in room.
Bodde här 2 nätter i maj 2023

4/10 Dåligt

Shannon

Gillade inte: Personal och service
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Betty

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023

2/10 Väldigt dåligt

Courtney

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They tried to charge 111.03 again once I check in... Then a 50.00 deposit understand.. it's refundable but I already pre paid...
Bodde här 1 natt i februari 2023

2/10 Väldigt dåligt

Erica

Affärsresenär
Gillade inte: Personal och service och bekvämligheter
The extra fees thats aren't listed when upu check in.
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Roger

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Girl at check in was friendly and helpful. Very pleasant
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Aurora

Affärsresenär, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Is a good place for travelers who want a good price for a good place
Bodde här 1 natt i september 2022

4/10 Dåligt

Denis

Reste med familj och småbarn, Affärsresenär
Gillade inte: Personal och service
Bad service for costumers
Bodde här 1 natt i september 2022

4/10 Dåligt

robert

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
I wanted a hotel with breakfast and a pool. the day I checked in they had a sign saying no breakfast or coffee. I ask why and was told they where waiting on the truck. we stayed four days and no breakfast. we got in the room and there was a dirty shoe print on the bathroom floor. the wife took disinfectant wipes and cleaned everything. the floor turned the wipe black.
Bodde här 4 nätter i juli 2022

10/10 Fantastiskt

Tracy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Greatest place in Albertville to stay.
I have stayed here many times. Never had a problem. The staff and management have always been very helpful. Very kind and courteous. If you are traveling through Albertville, Alabama and need a good place to stay. I would recommend you stay here. As many times that i have stayed here. I have always seen the same friendly and helpful faces there. That really means a lot to me.
Bodde här 1 natt i juli 2022

2/10 Väldigt dåligt

Brandon

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The place wasn’t good as it showed on the website. Dirty floors, dirty bathrooms, no toilet tissue had to get it from office. The fridge was never cleaned out from last guests still had sodas left in it. Out of all the hotels Iv stayed at it wasn’t worth the value I payed for it.
Bodde här 3 nätter i juli 2022

8/10 Bra

Rebecca

Bodde här 1 natt i juli 2022

8/10 Bra

PAM

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean. Appeared to have been renovated. Close to Sand Mountain Amphitheater. Check in clerk was extremely nice.
Bodde här 1 natt i juni 2022

6/10 Okej

Steve

Affärsresenär
Gillade inte: Renlighet
Stay was ok. Bed linens were stained and discussing. I was charged 50.00 on the 21st and again on the 23rd after checkout. Very unhappy with that.
Bodde här 3 nätter i juni 2022

4/10 Dåligt

Alejandra

Affärsresenär, Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
First of all they gave me a handicap room and the shower was to short and did not work we call them and report the issue and said that they don’t had a plumber and they never fix it.
Bodde här 2 nätter i juni 2022

2/10 Väldigt dåligt

Stephanie

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was dirty,
Bodde här 2 nätter i juni 2022

4/10 Dåligt

Laura

Reste med familjen
Gillade inte: Renlighet och bekvämligheter
Convenient to place we were visiting.
Bodde här 2 nätter i juni 2022

10/10 Fantastiskt

Lynn

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was very clean. We had a cold a/c and lots of hot water for shower. The owner was very nice and helpful. We will stay here again. I highly recommend this motel!
Bodde här 2 nätter i juni 2022

6/10 Okej

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2022

6/10 Okej

Zonda

Bodde här 1 natt i mars 2022

4/10 Dåligt

Las Americas

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Low quality @ quality inn
Yes , I accepted a smoking room as I smoke but the sheets , comforter, sham and pillow cases had burn holes , cleaning lady didn’t seem to understand the complaints and also didn’t clean room
Bodde här 2 nätter i mars 2022

6/10 Okej

Francy

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter
The property was nice, check in was quick and easy. The room seemed clean. Disappointed that there was no advertised deluxe breakfast, the place was closed off and no explanation given, nothing was even offered. There was no maid service, no fresh towels or anything. There was no forewarning of this or else we would have asked for extra towels and items that we used. We were gone all day and didn't get back until late and the lobby was closed. If for some reason the breakfast is not being offered, that NEEDS to be stated before booking, same with no maid service... if you are trying to be environmentally friendly or whatever, you need to state that on the websites so the consumer is aware. Although the room was nice and clean, we will not return to this location.
Bodde här 2 nätter i februari 2022

8/10 Bra

Casey

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i februari 2022

4/10 Dåligt

Phillip

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bedding had cigarette burns (smoke free room) Toilet almost overflowed and would not flush. I called the desk and they brought me a plunger to fix the problem myself. Wall sockets around sink did not work TV remote was dirty and taped together. Electric socket behind the tv was broken and wires exposed. The only positive was the fact the staff was very friendly… Will NOT stay at a Quality Inn in the future…
Bodde här 2 nätter i februari 2022

4/10 Dåligt

Sheila Renee

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Where’s the breakfast???
The room was nice, the check in girl was nice but I look for breakfast wherever I stay. Although they claimed to have breakfast on the website there was not coffee or anything in the morning. I was extremely disappointed. The quality of the shower left a lot to be desired also.
Bodde här 2 nätter i februari 2022

10/10 Fantastiskt

Kathy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean clean clean!
Bodde här 1 natt i januari 2022

8/10 Bra

Maria

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Hay que tener mejor actitud
El personal del primer turno tienen una actitud muy mala
Bodde här 1 natt i december 2021

2/10 Väldigt dåligt

James

Reste med familjen
Gillade inte: Renlighet och personal och service
Charged extre $50 for roaches
They charged me an extra $50 idk why i seen a roach in my room and it was a water leak when we took a shower
Bodde här 1 natt i november 2021

6/10 Okej

Patrick

Reste med familjen
Gillade: Personal och service
Rest
Somewhere to sleep!!
Bodde här 1 natt i november 2021

2/10 Väldigt dåligt

Shain

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i november 2021

6/10 Okej

Sheila

Reste med familjen
Just ok
Overpriced for the area and condition of hotel. Gentleman who checked me in was rude, but woman that worked in the evening was always very nice and accommodating
Bodde här 5 nätter i september 2021

6/10 Okej

Sheila

Reste med familjen
Ok for the area, but overpriced
Hotel is old, and overpriced for area and age if hotel. The gentleman at check in was rude, but there was a very nice lady in the office in the evening that was very sweet and always trued to accommodate my request...clean towels, garbage bags, etc. Cleaning staff were yelling vulgar comments to each other in the parking areas.
Bodde här 5 nätter i september 2021