Hello David, Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations, I will be sure to send this information to our housekeeping director. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We do hope you will reconsider staying with us in the future. Regards, Tara

Hello Cherine, We are really sorry that you were disappointed with our housekeeping! We do realize the importance of a clean room, especially when you’re travelling. We assure you that your feedback is shared with our housekeeping department, and they are working on improving.In addition, we do apologize for any inconvenience for the jacuzzi being out of order for maintenance during your stay. We do sincerely hope you will reconsider staying with us in the future. Regards, Tara

Hi Janet, Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Riveredge Resort Hotel. We’d be happy to serve you again the next time you visit Riveredge Resort Hotel.Regards, Tara

Hello Cindy, Thank you for taking the time to review your stay. Regards, Tara

Hello Cristin, Thank you for taking the time to review our property. Regards, Tara

Hello Amy, Thank you for taking to time to post a review. We're glad you enjoyed your stay with us! Regards, Tara B.

Hello Ann, Thank you for taking the time to post a review. Also, we appreciate the kind words about the hotel staff. Regards, Tara B.

Hello James, Thank you for taking the time to post a review. Regards, Tara B.

Hello Sarah, Thank you for taking the time to review your stay. Regards, Tara

Hi Mike, Thank you for taking the time to review our property. Regards, Tara B.

Hello Colleen, Your feedback helps us identify the areas in which we can improve. At present we’re taking steps to upgrade our room facilities. Thank you for your kind words in regard to staff. Sincerely, Tara

Hello Jim, Thank you for taking the time to review your stay. Regards, Tara

Hello Marji, Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had an overall great time and experience with our hotel and team members. In addition, thank you for providing feedback on the pool area. We will look into ways to improve the privacy. Regards, Tara

Hello Thomas, Thank you for taking the time to post a review. Regards, Tara

Hi Samuel, Thank you for your kind words. Hoping to see you again soon. Regards, Tara B.

Hi Meg, Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Riveredge Resort Hotel. Regards, Tara B.

Thank you for your feedback Kristopher. We’d love to host you the next time you visit Riveredge Resort Hotel. Share our location with your friends and family as well.Regards, Tara B.

Hi Thomas,Thank you for your kind words. Hoping to see you again soon. Regards, Tara B.

Hello Paul, Thank you for taking the time to review our property. Regards, Tara

Hello Mackenzie, Thank you for taking the time to post a review of our property. Your feedback helps us improve services. Regards, Tara

Hi Derek,Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Riveredge Resort Hotel. Regards, Tara

Hello Eric, Thank you for taking the time to review your stay at Riveredge Resort Hotel. I’m glad to hear that our staff made your experience memorable and that you enjoyed all of the amenities we offer. I will pass on your compliments about the Riverwatch Staff. Regards, Tara

Hello Timothy, Thank you for posting a review. Regards, Tara B.

Hello Christopher, Thank you for taking the time to review our property. Regards, Tara B.

Hi Jean, Thank you for your kind words. Hoping to see you again soon. Regards, Tara B.

Hi Emily, Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Riveredge Resort Hotel. Regards, Tara B.

Hello Randolph, Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and have directed them to the appropriate department (s). In addition, thank you for finding our staff friendly and hospitable during your stay. Regards, Tara B.

Hello Rabih, Thank you for taking the time to review our hotel. Regards, Tara B.

Hello Glenn, Thank you for giving your feedback we truly appreciate this. Moreover, we are glad to hear you enjoy our quaint town. Regards,Tara B.

Dear Robert,We appreciate you taking the time to write this review. I apologize for the negative experience you had during your stay. This does not come anywhere near our standards of service. I am really sorry to hear that you were disappointed with our housekeeping! We do realize the importance of a clean room, especially when you’re travelling. We assure you that your feedback is shared with our housekeeping department. Robert, we want to assure you that we are taking the appropriate measures to address the issues. Moreover, I'm glad to hear that you enjoyed the RiverWatch (bar/restaurant). It's great to know that we are on the right track with our dining. Again please allow me to express my apologies on behalf of all of us at Riveredge Resort Hotel. It is our hope that you will give us the opportunity to better serve you in the future. Regards, Tara

Hello Mark, Thank you for taking the time to review our hotel. Regards, Tara

Hello Karen, Thank you for taking the time to post a review of our property. We are happy to hear that you enjoyed your time at Riveredge Resort Hotel. Regards,Tara

Hello Karen, Thank you for reaching out to our guest services to report a potential issue with your room. We take all grievances seriously and do our due diligence to investigate. Furthermore, like other quality, vigilant hotels, we have a preventative maintenance program to prevent bed bug outbreaks and promptly reported this to our pest control contractor for a swift remedy.Regards, Tara

Hello Gina, Thank you for taking the time to post a review of our property. We are happy to hear that you enjoyed your time at Riveredge Resort Hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we can exceed your expectations. We look forward to welcoming you back to our hotel in the future.Regards, Tara

Hello Mary, Thank you for choosing the Riveredge Resort Hotel and for taking the time to post a review. Regards, Tara

Hello William, Thank you for posting a review. We are glad you enjoyed your stay. We look forward to welcoming you back in the future. Regards, Tara

Hello Lawrence, Thank you for taking the time to post a review. Your feedback helps us do better. We're looking into this issue and hope to resolve it promptly and accurately. Regards, Tara

Hello Mark, Thank you for the feedback. We are glad you enjoyed your stay. Regards, Tara

Hello Janet, Thank you for taking the time to post a review of our property. We are happy to hear that you enjoyed your time at Riveredge Resort Hotel. Regards, Tara

Hello Patti, Thank you for taking the time to post a review. I am pleased to hear our staff was able to make your stay memorable. Regards, Tara

Hello Nichole, Thank you for choosing Riveredge Resort Hotel and taking the time to post a review. I'm glad our staff were able to make your stay enjoyable. Regards, Tara

Hello John, Thank you for taking the time to post a review. Regards, Tara

Hello Thomas, Thank you for taking the time to post a review of our property. We are happy to hear that you enjoyed your time at Riveredge Resort Hotel. Our goal is always to exceed your expectations! Regards, Tara

Hello Judith, Thank you for your feedback. We are glad you like the updates thus far. Please do follow us on Facebook; to catch any sneak peaks of refreshment projects. Regards, Tara

Hello Mhadevi, Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we can exceed your expectations. We look forward to welcoming you back to our hotel in the future.Regards, Tara

Hello Kathleen, Thank you for taking the time to review us. Regards, Tara

Hello Michael, Thank you for taking the time to post a review. We are happy to hear wonderful feedback on the updated flooring. Moreover, I will pass along your recommendation on the bathroom facilities. Furthermore, I’m so glad to hear that you enjoyed our food and service. We look forward to welcoming you back. Regards, Tara

Hello Elizabeth, Thank you for your feedback. Please note our standard check-in time is 4:00pm. However, we do grant early check-ins based on hotel availability. Furthermore, I am sorry to hear that one of the room phones was in-operable. I will notify our maintenance department so that it can be corrected. In addition, our apologies for the excessive noise from neighboring guests. We do welcome guests to report any issues, whether it be noise or maintenance issues. It is always our goal to provide our guests with a relaxing stay. Again, our apologies for the inconveniences you experienced during your stay. Regards, Tara B.

Hello Scott, Thank you for taking the time to provide feedback on your stay. Regards, Tara

Hello Mary Ellen, Thank you for taking the time to post a review of our property. We are happy to hear that you enjoyed your time at Riveredge Resort Hotel. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know.Regards, Tara